Guaranteed Getaways
A trio of Guarantees for your Super-Inclusive vacation has you covered-completely!
at Breezes Resorts & Hedonism Resorts
- Satisfaction Guarantee
- Sunshine Guarantee
- Hurricane Guarantee
SuperClubs Satisfaction Guarantee
You satisfaction is guaranteed with your Super-Inclusive vacation. If you're unhappy just tell the General Manager before your second night. If the General Manager can't make it better, they'll give you a credit voucher for the entire value of the unused portion of your hotel stay, good for up to one year. With spectacular resorts in Jamaica, the Bahamas, Curacao, Panama, and Brazil you'll find your perfect paradise.
Satisfaction Guarantee applicable at all SuperClubs' Super-Inclusive Resorts in Jamaica, the Bahamas, Brazil, Panama and Curacao. Does not apply to affiliate brand resorts Rooms in Jamaica and Starfish in Brazil.
SuperClubs Sunshine Guarantee
Its simple. Every day is SUN day at Breezes and Hedonism Super-Inclusive Resorts. For each and every day the sun doesn't show its face during your stay, you'll receive a credit voucher equal to that day's Super-Inclusive room value, good for one year towards another Super-Inclusive vacation. At each resort, the Water Sports Director will make each day's official Sunshine determination. On those rare occasions when the Sunshine Guarantee is declared, please ask the front desk for your Sunshine credit voucher.
Sunshine Guarantee applicable at all Breezes and Hedonism Super-Inclusive Resorts in Jamaica, Curacao, and Panama. Does not apply to resorts in the Bahamas, Brazil, or affiliate brand resorts Rooms in Jamaica and Starfish in Brazil.
Hurricane Policy
On-property guests: Should a hurricane happen to strike the resort, guests at the resort will receive a reimbursement for the total value of disrupted nights. In addition, a voucher for a future stay will be issued for the same number of disrupted nights for use during the same month the following year, excluding airfare.
Arriving Guests: In the event that guests are unable to arrive as scheduled, the following options are available: Guests may arrive after the storm passes. Either for the same number of nights, in which case, every effort will be made to confirm the dates and categories, but guarantee no (hotel) rate increase-OR-stay for fewer nights, in which case you'll receive a voucher for future travel equal to the interrupted nights.
Breezes and Hedonsim Resorts may, from time to time and at its sole discretion, recommend that all arriving guests reschedule their visit until after the storm has passed. Should such notification be issued, vouchers will be issued for future travel at the rate paid. Based on availability and blackouts may apply.
Arriving guests who elect to arrive, despite recommendations, do so with the implicit understanding that no compensation will be forthcoming for any disruption in services and/or inclusions that may occur as a result of the storm.
This offer is applicable at all Breezes and Hedonism Super-Inclusive Resorts in Jamaica, the Bahamas, and Curacao. Does not apply to resorts in the Panama, Brazil, or affiliate brand resorts Rooms in Jamaica or Starfish in Brazil. Also note that Curacao and Brazil are located outside of the hurricane belt.
