Krystal Ixtapa
Boulevard Ixtapa S/N, Lote 4 y 4 A
40880 Ixtapa, Zihuatanejo, Guerrero, Mexico

Distance from hotel to town, 10 miles (16 kms). Distance from hotel to Ixtapa Zihuatanejo International Airport (ZIH), 10 miles (16 kms).  

Krystal Ixtapa is located on one of the best beaches in the heart of Ixtapa's hotel district. The modern architecture of this hotel offers spacious & open areas to take advantage of one of the most spectacular swimming pools in Ixtapa, featuring its own waterfall & waterslide! The hotel also has on-site water sports facilities, a private gym, and preferred green fees at a golf course located just across the street. Conveniently located only 3 minutes from both the Marina and the shopping area, Krystal Ixtapa is ideally located so that you can experience all that the destination has to offer. The hotel awaits you with 255 rooms and suites, a cozy contemporary style and extraordinary views of the Pacific Ocean.  

Hotel Amenities (back to top)
  • Aerobics
  • Babysitting Services ($)
  • Bar (swim-up)
  • Bars (4)
  • Beach
  • Car Rentals ($)
  • Children's Activities
  • Disco
  • Golf (nearby) ($)
  • Gym (small)
  • Laundry Services ($)
  • Pool
  • Pool (children's)
  • Restaurants (3)
  • Shop
  • Tennis Courts (2)
  • Travel Agency ($)
  • Volleyball (pool)
Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2018 Deluxe - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Deluxe Ocean - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Superior - 3 adults or 2 adults and 2 children.  

2019 Deluxe - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Deluxe Ocean - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

Deluxe, (DLX) Decorated in minimalist style, the Deluxe guestrooms feature different services and amenities such as a flat screen TV on a turntable and private balcony.  

• Bedding: 1 king bed or 2 double beds. View: Garden.  

Deluxe Ocean View, (DOV) Decorated in minimalist style, the Deluxe guestrooms feature different services and amenities such as a flat screen TV and private balcony where you can enjoy a lovely view of the romantic Pacific Ocean.  

• Bedding: 1 king bed or 2 double beds. View: Ocean or Partial Ocean.  

12/21/2017 - 12/20/2018 Superior, (SUP) These comfortable guestrooms are located on floors 7 and up, perfect for spectacular ocean views and optimal privacy on your upcoming Ixtapa vacation. The rooms' design is modern and fresh, complete with services and amenities for your comfort.  

• Bedding: 1 king bed or 2 double beds. View: Ocean.  

All accommodations include: air conditioning, mini-bar (fully stocked):  

• ($), television (cable, satellite), safety deposit box, telephone (direct dial) and room service (limited).  

Bathroom (full)  

• Bathroom with bathtub and shower combination.  

 

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Waterfall Bar, The perfect place to have a drink and enjoy a soothing view of the sea. It opens at 11:00am, but it has a special snack service from 12:00pmm to 5:00pm, closing at 8:00pm.  

Disco Christine, Dance, dance and dance some more to the Pacific waves at Disco Christine, the perfect place for nighttime fun. Open only on weekends.  

Aquamarina Restaurant, Located next to the lobby with a panoramic view of the pool where you can enjoy the stunning tropical beauty all enveloped by dreamy palm trees, in the style of the Pacific. Enjoy their full breakfast, lunch and buffet dinner.  

Bogart's Restaurant(*), A classic in gourmet cuisine. This is one of the trendiest restaurants in Ixtapa, known for its Moroccan-style atmosphere and inspired by the famous movie Casablanca. Open for dinner.  

(*) Denotes reservation is required.  

Las Velas Restaurant, A beautiful gourmet spot full of romanticism. Thanks to its magnificent views of the Pacific, its buffet is based on local products of the highest quality and relaxed atmosphere and offers the perfect atmosphere to eat in Ixtapa. Open for lunch.  

Sports Bar, The best sporting events are shown live on their screens, plus there is a variety of table games and a fun game of pool, so it is an ideal place to pass an afternoon.  

Add-On Package (All Inclusive 2018) (back to top)

ALL INCLUSIVE 2018  

Booking Dates: 04/10/2017 - 12/20/2018 Travel Dates: 12/21/2017 - 12/20/2018  

Package Inclusions:  

• Breakfast, lunch and dinner  

• Theme buffets for dinner  

• Dinner at the specialty restaurant Bogart's. One coupon for a 4 night stay or less, two coupons for 5 and 6 night stays and 3 coupons for 7 night stays or more. Surcharge applies for fine cuts, shrimps and lobster.  

• Domestic and selected international drinks at the bars. Does not include premium brands.  

• Room service 24 hours. Drinks in room service only with meals and subject to the number of adults registered in the room. Light snacks from 11:00pm to 6:00am. A delivery fee of $5.00 USD per room, per service applies.  

• No cover at Disco Christine per adult. Coupon must be requested at the front desk. Drinks are not included. Does not apply on days with private events, Christmas and New Year's Eve.  

• One bottle of water per person (restocked daily)  

• Kid's program daily  

• Free use of the gym  

• Daily activities, entertainment every night (Seasonal)  

• All tips and taxes included  

Specialty Package (All Inclusive 2019) (back to top)

ALL INCLUSIVE 2019  

Booking Dates: 08/15/2018 - 12/20/2019 Travel Dates: 12/21/2018 - 12/20/2019  

Package Inclusions:  

• Breakfast, lunch and dinner  

• Theme buffets for dinner  

• Dinner at the specialty restaurant Bogart's. One coupon for a 4 night stay or less, two coupons for 5 and 6 night stays and 3 coupons for 7 night stays or more. Surcharge applies for fine cuts, shrimps and lobster.  

• Domestic and selected international drinks at the bars. Does not include premium brands.  

• Room service 24 hours. Drinks in room service only with meals and subject to the number of adults registered in the room. Light snacks from 11:00pm to 6:00am. A delivery fee of $5.00 USD per room, per service applies.  

• House night snacks from 11:30pm to 3:00am Monday through Saturday  

• No cover at Disco Christine per adult. Coupon must be requested at the front desk. Drinks are not included. Does not apply on days with private events, Christmas and New Year's Eve.  

• One bottle of water per person (restocked daily)  

• Kid's program daily  

• Free use of the gym  

• Daily activities, entertainment every night (Seasonal)  

• All tips and taxes included  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

Honeymoon Bonus Travel Dates: 01/01/2018 - 12/20/2019  

• Honeymooners will receive upon arrival a bottle of domestic sparkling wine and a fruit basket.  

• Proof of marriage required at check in.  

• Honeymoon must be noted in reservation at time of booking.  

Miscellaneous Information (back to top)

 

Christmas Dinner and New Year's Eve Gala Dinner Supplement  

• There is an optional supplement for guests to purchase for the Christmas and New Year's Eve Gala dinners available to guests on the All Inclusive Plan (AI).  

• Table reservation must be requested at check in.  

•  

Spring Break Policy 2018-2019 Travel Dates: 12/20/2017 - 12/20/2019  

• The hotel reserves the right to contract Spring Break and/or Summer Break groups with specialized Student's Tour Operators.  

• No FIT students will be accepted.