Reflect Krystal Grand Nuevo Vallarta
Boulevard Costero #800, Int. 1
Col. Flamingos
Bahia de Banderas, Nayarit, Mexico 63732

Distance from hotel to Puerto Vallarta, 11.5 miles (19 kms). Distance from hotel to Licenciado Gustavo Daz Ordaz International Airport (PVR), 10 miles (16 kms).  

Perfectly situated on a pristine, golden sand beach with spectacular views of Banderas Bay, Reflect Krystal Grand Nuevo Vallarta is a beachfront hideaway where unforgettable memories are made. Just 20 minutes from Licenciado Gustavo Diaz Ordaz International Airport and 30 minutes from the historic colonial town of Puerto Vallarta, guests are treated to an Unlimited-Luxury getaway where everything is included. This stunning beachfront property offers 410 stunning rooms and suites that offer resort, tropical, pool, or ocean views offering the perfect spot to watch the pastel palette of the Pacific sunset each evening. Each and every room offers pampering amenities including a furnished balcony or terrace, daily restocked minibar, complimentary WiFi, and more. 26 Junior Suites Swim Out rooms features spacious accommodations and the opportunity to step into a sparkling pool right from the terrace. For an extra level of luxury, the Altitude Club offers private check-in and checkout, oceanfront views, a private lounge and more. Five delicious reservation-free dining options include Italian, Mexican, and Asian cuisine options as well as a buffet and a grill. Top-shelf spirits are poured without limit at five bars and lounges including the Sky Lounge, an adults-only rooftop bar offering panoramic views of the Banderas Bay and Sierra Madre Mountains. 24 hour room service is also available enticing guests with tasty bites delivered right to their door. With three shimmering pools, a pristine beach, and endless day and evening activities there is something for everyone to enjoy. Kids can enjoy their own time at the Explorer's Club with a wading pool and a slide just for them and teens get their own space at the Core Zone Teen's Club with activities catered to their interest. The spa offers and extra level of indulgence with transcendent body treatments, facial, manicures, pedicures and so much more. Reflect Krystal Grand Nuevo Vallarta has everything needed for a lavish and memorable vacation.  

Reflect Krystal Grand Nuevo Vallarta has everything needed for a lavish and memorable vacation.  

Hotel Amenities (back to top)
  • Accommodations for Physically Challenged Guests
  • Activities
  • Aerobics (water)
  • Babysitting Services (on request) ($)
  • Ballroom ($)
  • Banquet Rooms
  • Bar (swim-up)
  • Bars
  • Beach
  • Beauty Salon
  • Bellman/Porter Services
  • Bicycle Rentals
  • Boat Rentals ($)
  • Business Center ($)
  • Children's Activities
  • Children's Playground
  • Coffee Shop ($)
  • Concierge
  • Conference Rooms
  • Dry Cleaning
  • Elevators
  • Entertainment
  • Exercise Classes
  • Facilities for Physically Challenged Guests
  • Fitness Center
  • Floors (10)
  • Front Desk (24-hour)
  • Golf (nearby) ($)
  • Ice Machines
  • Internet Access (Wi-Fi)
  • Jacuzzi (outdoor)
  • Laundry Service ($)
  • Massage Services ($)
  • Medical Services ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Parking
  • Pets (allowed) ($)
  • Pool (children's)
  • Pool (heated)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Meal Service
  • Putting Green (nearby)
  • Restaurants
  • Sauna
  • Security (24-hour)
  • Snack Bar
  • Solarium
  • Spa
  • Taxi Stand (nearby)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Towels (beach/pool)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Volleyball (pool)
  • Wedding Coordinator ($)
  • Wedding Site ($)
 

• American Express  

• MasterCard  

• Visa Billiards  

• In the Teen's Club Air Conditioning (public Areas)  

• In some restaurants Teen Club  

• Core Zone Teens' Club for ages 13 to 17 years old Waterslide  

• At the Kid's Club Children's Club  

• Explorer's Club for kids ages 3 to 12 years old AMResorts Welcomes Small Dogs AMResorts will now be welcoming small dogs (22 pounds/10 kilograms or less) at all Zoetry Wellness & Spa Resorts, Secrets, Breathless, Dreams and Now Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. To ensure that owners aren't distracted or worried about their loved ones back home, AMResorts are now inviting them to join their owner on vacation. Each dog friendly guest room will include the following:  

• Welcome letter that highlights guidelines and restrictions  

• Dog bed  

• Food and water bowls  

• Floor mat for bowls  

• Rope toy  

• Small plastic bone for dogs -"Dog in room" door hanger The number of dog friendly rooms on property is capacity controlled with a maximum of five rooms per resort. This offering is only available upon request prior to arrival by contacting the resort's reservations department. A rate of $75.00 USD per dog, per night will be applied to guests staying at a Zoetry Wellness & Spa Resort and a rate of $65.00 USD per dog, per night will be applied when staying at a Secrets, Breathless, Dreams or Now Resort & Spas property. All owners will have to follow a strict set of policies and procedures including, but not limited to:  

• Dogs must be 22 pounds/10 kilograms or less.  

• All dogs must be on a controlled leash at all times or in a dog carrier when not in a guest room.  

• Dogs are only allowed in designated dog area(s) of the hotel grounds. Dogs are not allowed in the pool, fitness center, spa, retail shops, golf facilities or on the beach.  

• Dogs will be allowed in certain restaurants that have a terrace or an outside area. These select restaurants will supply available dog bowls for food and water.  

• Dogs may not be left alone in a guest room longer than two hours at a time or overnight. Guests must show the provided "Dog Friendly Room" door hanger when leaving their animal alone in the room. Please note, the small dog policy requirements (i.e. size limit, additional charge, etc.) does not apply to certified service animals as required by law. Travel plans and transportation must be arranged by the guest. The guest is responsible for learning about airline travel requirements when traveling with their dogs, including the TSA guidelines. AMResorts properties will not be responsible if an animal is denied boarding to or from their intended destination. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Family Friendly, Golf, Groups, Honeymoon, Pet Friendly, Romance, Eco-Tourism, Spa, Wedding, All Inclusive, Beach, Business, Corporate and Seniors.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2018 Deluxe Resort View - 2 adults.  

• Deluxe Tropical View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Deluxe Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Pool View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Swim Out - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Oceanfront - 2 adults or 2 adults and 1 child.  

• Altitude Club Junior Suite Ocean Front - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

2019 Deluxe Resort View - 2 adults.  

• Deluxe Tropical View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Deluxe Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Pool View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Swim Out - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Oceanfront - 2 adults or 2 adults and 1 child.  

• Altitude Club Junior Suite Ocean Front - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

Deluxe Resort View, No balcony Bedding: 1 queen bed.  

Deluxe Tropical View, Garden view, private balcony or terrace Bedding: 1 king bed or 2 double beds.  

Deluxe Ocean View, Ocean view, private balcony.  

• Bedding: 1 king bed or 2 double beds.  

Junior Suite Pool View, Pool view, private balcony.  

• Bedding: 1 king bed or 2 double beds.  

Junior Suite Ocean View, Ocean view, private balcony.  

• Bedding: 2 double beds.  

Junior Suite Swim Out, Pool view, swimming pool instead of balcony.  

• Bedding: 1 king bed or 2 double beds.  

Junior Suite Oceanfront, Ocean front view, private balcony.  

• Bedding: 1 king bed.  

Altitude Club Junior Suite Ocean Front, Ocean front view, private balcony.  

• Bedding: 2 double beds.  

All accommodations include: hairdryer, telephone, television, wake-up calls, heating (individual climate control), housekeeping, internet access, iron, ironing board, maid service, mini-bar, non-smoking accommodations, room service (24-hour), air conditioning, safe, blackout curtains, shower, coffee/tea maker, smoke detector, crib (on request), sprinkler system, desk and dining table.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Lobby Bar  

Sky Lounge, Roof top bar offering sunset, ocean and mountain views, adults only  

Take A Bite, Deli & coffee shop (not included in All Inclusive plan)  

Dress Code: Casual.  

"o" Restaurant, Buffet breakfast, lunch and dinner  

Dress Code: Casual.  

Ayami Restaurant, A la carte dinner, Asian cuisine & Teppanyaki  

Dress Code: Casual Elegant.  

Hacienda El Mortero Restaurant, A la carte dinner, Mexican cuisine  

Dress Code: Casual Elegant.  

Risotto Restaurant, A la carte dinner, Italian cuisine  

Dress Code: Casual Elegant.  

The Grill Restaurant, A la carte lunch & a la carte dinner, international menu.  

Dress Code: Casual Elegant.  

Oasis Snack Bar, Outdoor grill and bar (meal service begins at 11:00am)  

Surfo's Snack Bar, Outdoor grill and bar (meal service begins at 11:00am)  

Time Out Bar, Sports bar  

Please Note:  

• The number of restaurants open for each meal depends on occupancy levels.  

Add-On Package (Eternity Wedding Package 2018-2019) (back to top)

ETERNITY WEDDING PACKAGE 2018-2019  

Booking Dates: 07/02/2018 - 12/22/2019 Travel Dates: 07/07/2018 - 12/22/2019  

Package Inclusions:  

• Dedicated on-site wedding coordinator  

• Service of a judge or minister  

• Bouquet(s) and boutonniere(s) for wedding couple  

• Preparation of the couple's wedding day attire  

• Aisle runner  

• Audio system during ceremony  

• Wedding cake for up to 20 guests  

• Sparkling wine toast for up to 20 guests  

• Complimentary room upgrade for wedding couple (based on availability)  

• Makeup and hair styling for one member of the wedding couple on wedding day  

• Private cocktail hour with hors d'oeuvres for up to 20 guests  

• Private dinner reception for up to 20 guests  

• Couple's massage spa treatment (50 minutes)  

• Breakfast in bed morning after ceremony with Mimosas  

• One corsage and 1 boutonniere for the wedding party  

• One floral centerpiece arrangement for the reception table  

• Romantic turndown service night of the ceremony, bottle of sparkling wine and chocolate covered strawberries  

• Late checkout for the couple (upon request and availability)  

• A 20% discount off spa treatments (boutique purchases not included)  

Please Note:  

• All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date.  

• Subject to availability  

• Double occupancy only.  

• Package subject to change without notice.  

• 20% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.  

• Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty.  

• The cancellation penalty is $500.00 USD.  

Add-On Package (Reflect Honeymoon Package 2018-2019) (back to top)

REFLECT HONEYMOON PACKAGE 2018-2019  

Booking Dates: 07/02/2018 - 12/22/2019 Travel Dates: 07/07/2018 - 12/22/2019  

Package Inclusions:  

• Sparkling wine, flowers and fresh fruit in room on arrival  

• Breakfast in bed with Mimosas (reservations required in advance via guest service)  

• Couples massage spa treatment (50 minutes)  

• Romantic beachfront dinner for two including bottle of wine  

• Special turndown service one evening during stay  

• Private petit fours each evening at turndown  

Please Note:  

• This package is complimentary when Junior Suite Ocean View or higher for 7 nights or more.  

• This package can also be purchased if the above requirements are not met.  

• Subject to availability  

• Double occupancy only.  

• Package subject to change without notice.  

• To receive the package complimentary, it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.  

• Package is available to all guests when purchased at the selling price.  

Add-On Package (Reflect Ultimate Wedding Package 2018-2019) (back to top)

REFLECT ULTIMATE WEDDING PACKAGE 2018-2019  

Booking Dates: 07/02/2018 - 12/22/2019 Travel Dates: 07/07/2018 - 12/22/2019  

Package Inclusions:  

• Dedicated wedding coordinator  

• Service of a judge or minister  

• Bouquet(s) and boutonniere(s) for wedding couple  

• Preparation of the couple's wedding day attire  

• Audio system for ceremony  

• Wedding cake for up to 25 guests  

• Sparkling wine toast for up to 25 guests  

• Complimentary room upgrade for wedding couple (based on availability)  

• Makeup and hair styling for one member of the wedding couple on wedding day  

• Couple's massage treatment (50 minutes)  

• Breakfast in bed morning after ceremony with Mimosas  

• Two corsages and 2 boutonnieres for the wedding party  

• One floral centerpiece arrangement for the reception table  

• Ceremony decor: 25 chairs with white covers, ceremonial table and aisle runner  

• Private cocktail hour with hors d'oeuvres for up to 25 guests  

• Private dinner reception for up to 25 guests (upgraded menu)  

• Romantic turndown service night of the ceremony, bottle of sparkling wine and chocolate covered strawberries  

• Romantic dinner on the beach (one evening during stay)  

• Late checkout for the couple (upon request and availability)  

• A 20% discount off spa treatments (boutique purchases not included)  

Please Note:  

• All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date.  

• Subject to availability  

• Double occupancy only.  

• Package subject to change without notice.  

• 20% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.  

• Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty.  

• The cancellation penalty is $500.00 USD.  

Add-On Package (Reflect Wedding Package 2018-2019) (back to top)

REFLECT WEDDING PACKAGE 2018-2019  

Booking Dates: 07/02/2018 - 12/22/2019 Travel Dates: 07/07/2018 - 12/22/2019  

Package Inclusions:  

• Dedicated on-site wedding coordinator  

• Symbolic Ceremony*  

• Bouquet(s) and boutonniere(s) for wedding couple  

• Preparation of the couple's wedding day attire  

• Ceremony basic set up  

• Floral arrangement for ceremony  

• Floral arrangement for the table of the Minister  

• Wedding cake for up to 10 guests  

• Sparkling wine toast for up to 10 guests  

• Romantic turndown service that evening, bottle of sparkling wine and chocolate covered strawberries  

• Late checkout for the couple (upon request and availability)  

• A 20% discount off spa treatments (boutique purchases not included)  

Please Note:  

• This package is complimentary when booking a minimum of 7 nights in a Junior Suite Pool View or higher, or if 5 rooms are reserved for a minimum of 3 nights at any room category.  

• This package can also be purchased if the above requirements are not met.  

• All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date.  

• Subject to availability  

• Double occupancy only.  

• Package subject to change without notice. -20% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.  

• Please note restrictions apply when combining the complimentary wedding package with the Groups, Gatherings, and Getaways promotion.  

• Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty.  

• The cancellation penalty is $500.00 USD.  

• *Due to a government surcharge, an additional fee will be incurred.  

• Please advise the wedding coordinator if you would like to include legal or religious services in your ceremony and all arrangements will be made accordingly.  

Add-On Package (True Love Vow Renewal Package 2018-2019) (back to top)

TRUE LOVE VOW RENEWAL PACKAGE 2018-2019  

Booking Dates: 07/02/2018 - 12/22/2019 Travel Dates: 07/07/2018 - 12/22/2019  

Package Inclusions:  

• Service of a dedicated on-site wedding coordinator  

• Renewal of Vows Ceremony  

• Wedding gazebo with basic decoration  

• Tiki torches in the area and rose petals aisle runner  

• Corsage(s) and/or boutonniere(s) for wedding couple  

• Sparkling wine & cake for two  

• Certificate of Renewed Vows  

• Special dining arrangements for two the evening of the ceremony  

• Romantic turndown service the night of the ceremony  

• Honeymoon package  

Please Note:  

• This package is complimentary when booking Altitude Ocean View category or higher for a minimum 5 night stay.  

• This package can also be purchased if the above requirements are not met.  

• Please contact the wedding coordinator at least 30 days in advance to confirm date availability.  

• Subject to availability  

• Double occupancy only.  

• Package subject to change without notice.  

• This package cannot be combined with other complimentary packages or be deducted when purchasing other packages.  

• Additional costs may apply for additional guests and optional services requested.  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

• Chaise lounges  

• Daily activities  

• Watersports (Non-Motorized)  

• Use of Fitness Center  

• Towels  

Miscellaneous Information (back to top)

 

General Information  

• Spring Break groups are not allowed.  

• Minimum age for check in age is 18 years old.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Puerto Vallarta's downtown: 11.5 miles(19 kms)  

• Punta de Mita: 20 miles(32 kms)  

• Los Arcos National Park: 26 miles(42 kms)  

• Eco-Adventure Tours: 2.3 miles(4 kms)  

• Game Fishing & Open Water Diving: 2.5 miles(4 kms)