The Reserve at Paradisus Palma Real
Playa de Bavaro
Punta Cana, Higuey, Dominican Republic

Distance from Hotel to Punta Cana Airport (PUJ), 25 minutes. Distance from Hotel to La Romana Airport (LRM), 30 minutes. Distance from Hotel to Santo Domingo Airport (SDQ), 3.5 minutes.  

The Reserve at Paradisus Palma Real is a brand new resort- within-a-resort offering exclusive access to separate sparkling new pools for kids and adults, a private lounge and an all new, all luxury collection of 192 oversized Paradisus Resort Residential Suites including the brand new Swim-up Suite with private access to the main pool. One Bedroom Suites and Luxury Junior Suites, each is spacious, beautifully designed and elegantly appointed. Along with 80 signature Paradisus Family Concierge suites, renowned for their comfort and irresistible array of family friendly amenities.  

The Reserve at Paradisus Palma Real Resort is located in the Dominican Republic's legendary Bavaro Beach area. Only 20 minutes from Punta Cana International Airport, The Reserve is situated at the entrance of the Paradisus Palma Real Resort complex.  

Hotel Amenities (back to top)
  • Activities
  • Aerobic Classes
  • Aerobics (water)
  • Babysitting Services ($)
  • Banquet Room
  • Bar (swim-up)
  • Beach
  • Beauty Salon ($)
  • Boat Rentals ($)
  • Breakfast Room
  • Business Center ($)
  • Car Rental ($)
  • Casino ($)
  • Concierge
  • Conference Rooms ($)
  • Currency Exchange ($)
  • Dive Center ($)
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Grill (poolside)
  • Ice Machines
  • Internet Service ($)
  • Jacuzzi
  • Laundry Service ($)
  • Meal Service (poolside)
  • Medical Services ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Parking Facility
  • PC Service
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Ping Pong
  • Safety Deposit Box (in room)
  • Sauna
  • Snack Bar
  • Spa ($)
  • Sundries Shop
  • Table Tennis
  • Taxi Stand ($)
  • Tennis Instructor ($)
  • Tour Desk
  • Tours & Excursions ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Wake-Up Service
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site

Spa: ($) 24401 sq. ft. YHI Spa ($), Full service spa, masagge cabins, body and facial treatments, spa boutique, spa salon and a state-of-the art health club. Lounge Private family concierge lounge Children's Activities Spectacular Kid's zone 7800 sq. ft. Pools 3 swimming pools, featuring the signature GABI main swimming pool with water ritual feature, 1 family swimming pool and 1 small kid's splash pool. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in/check-out policy: Check out for Family Concierge is 1:00 pm. All others, check out is 12:00pm.  

If client wants to keep using the facilities and/or use their room after check out time, it is subject to availability and there is a fee. Clients need to inform the hotel that they are interested in late check out when they arrive at the hotel.  

Should a client refuse to pay extra, the front desk will cut their All Inclusive bracelet and inform the guest(s) that they can wait for their transfer in the lobby.  

Water and soft drinks will be offered at the bar, courtesy of the resort. Client will be able to use hospitality room if necessary.  

Royal Service clients will be able to use the lounge as a waiting place as well.  

Children Policy:  

• Child age break is 12 years old.  

Maximum Occupancy:  

• 2014 The Reserve One Bedroom Suite - 3 adults or 2 adults and 2 children age 0-12 years of age or 2 adults and 1 teenager (13-17 years old) and 1 child (0-12 years old). The Reserve Family Concierge 1 Bedroom Suite - 3 adults or 2 adults and 2 children 2-12 and 1 infant under 2 years old.  

• The Reserve 1 Bedroom Suite with Private - 3 adults or 2 adults and 2 children Garden 2-12 and 1 infant under 2 years old.  

• The Reserve 1 Bedroom Master Suite - 3 adults or 2 adults and 2 children 2-12 and 1 infant under 2 years old.  

• The Reserve 1 Bedroom Suite Swim-Up - 3 adults. The Reserve Family Concierge 1 Bedroom - 3 adults or 2 adults and 2 children Master Suite 2-12 and 1 infant under 2 years old.  

• The Reserve 1 Bedroom Master Suite with - 3 adults or 2 adults and 2 children Private Garden 2-12 and 1 infant under 2 years old. The Reserve 1 Bedroom Master Suite Swim Up - 3 adults. The Reserve 2 Bedroom Garden Master Suite - 6 adults or 6 adult and 1 child or 4 adults and 3 children plus 1 infant (0 to 1.99 years of age) The Reserve Family Concierge 2 Bedroom - 6 adults or 4 adults and 4 children (2 children age 0-4 years and 2 children up to 12 years old) or 4 adults and 3 children ages 0-12 years old. The Reserve Swim Up 2 Bedroom Gardenview Suite - 6 adults.  

2015 Paradisus Suite - 3 adults or 2 adults and 2 children.  

• The Reserve Family Concierge 1 Bedroom Suite - 3 adults or 2 adults and 2 children.  

• The Reserve 1 Bedroom Suite with Private Garden - 3 adults or 2 adults and 2 children The Reserve 1 Bedroom Master Suite - 3 adults or 2 adults and 2 children. The Reserve 1 Bedroom Suite Swim-Up - 3 adults. The Reserve Family Concierge 1 Bedroom - 3 adults or 2 adults and 2 children Master Suite 1 infant under 2 years old or 3 adults and 1 child. The Reserve 1 Bedroom Master Suite with - 3 adults or 2 adults and 2 children. Private Garden The Reserve 1 Bedroom Master Suite Swim Up - 3 adults. The Reserve 2 Bedroom Garden Master Suite - 6 adults or 6 adults and 1 child or 4 adults and 3 children. The Reserve Family Concierge Two Bedroom - 6 adults or 6 adults and 1 child or Garden View Master Suite 4 adults and 3 children. Presidential Suite - 3 adults or 2 adults and 2 children. Swim Up Two Bedroom Garden View Master Suite - 6 adults.  

12/23/2013 - 12/22/2014 The Reserve One Bedroom Suite, Separate living room area with sofa bed. Jacuzzi for two in the terrace. Located on the 2nd or 3rd floor. 807 sq. ft.  

1/3/2015 - 1/3/2016 Paradisus Suite, Separate living room area with sofa bed. Jacuzzi for two in the terrace. Located on the 2nd or 3rd floor. 807 square feet.  

The Reserve Family Concierge One B/r Ste, Separate living room area with sofa bed. Jacuzzi for two in the terrace.  

• Fully stocked mini-bar including children's drinks. Children's towels, pillows, mini bathrobes and slipper. Children's amenities kit in the bathroom. Play Station available on request. Pillow menu, bathrobes and slippers for the parents. Luxury bathroom amenities. Personalized turn-down service with cookies and milk. Suites are 807 sq. ft.  

The Reserve 1 Bedroom Ste W/ Private Garden, Separate living room area with sofa bed. Jacuzzi for two in the terrace. 818 sq. ft. private outdoor patio and garden area. Personal Bali bed and Canopy. Located on the ground floor. Room is 807 sq. ft.  

The Reserve One Bedroom Master Suite, Separate Living Room area with sofa bed, dining area, Jacuzzi for two in the bathroom and in the terrace. Located on the 2nd or 3rd floor. 1077 sq. ft.  

The Reserve 1 B/r Ste Swim-up, Direct access to the swimming pool with submerged beds from terrace area. Separate living room area with sofa bed. Jacuzzi for two on the terrace. 818 square feet, private outdoor patio and garden area. Personal Bali Bed and canopy. Located on the ground floor. Suites are 807 square feet.  

The Reserve Family Concierge 1/br Master Ste, Fully stocked min-bar including children's drinks. Separate living room area with sofa bed and ding area. Jacuzzi for two in the terrace and bathroom. Children's towels, pillows, mini bathrobes and slippers. Children's amenities kit in the bathroom. Pillow menu, bathrobes and slippers for the parents. Luxury bathroom amenties. Personalized turn- down service with cookies and milk. Playstation available  

• on request. Suites are 1077 sq. ft.  

The Reserve 1 B/r Mstr Ste W/private Garden, Separate living room area with sofa bed. Dining area. Jacuzzi for two in the terrace and bathroom. 915 square foot private outdoor patio and garden area. Personal Bali Bed and canopy. Suites are located on the ground floor. Suites are 1077 square feet.  

The Reserve 1 B/r Mstr Suite Swim-up, Direct access to the swimming pool with submerged beds from terrace area. Separate living room area with sofa bed and dining area. Jacuzzi for two in the terrace and bathroom. 915 sq. ft private outdoor patio and garden area. Personal Bali Bed and Canopy. Located on the ground floor. Suites are 1077 sq. ft.  

The Reserve 2 Bedroom Garden Master Suite, The Reserve Two Bedroom Suite is two connected rooms: The Reserve One Bedroom Suite and The Reserve One Bedroom Master Suite. Suites have a king size bed or two full size beds and measure 175 m2. They offer hydromassage tub for two on the terrace and in the bathroom and a separated dining area. Services: 24 hour room service, WiFi internet, laundry service ($). Equipment: Mahogany furniture, marble floors, separate lounge area with sofa-bed, individually controlled air conditioning, private terrace or balcony, double wardrobe, two flat screen TVs, CD and DVD player, coffee machine, minibar restocked daily and a safe.  

12/23/2013 - 12/22/2014 The Reserve Family Concierge 2 Bedroom, These large suites feature one King size or two Queen beds (on request on arrival at the hotel) and a separate living room area with sofa bed. They offer a connection with Luxury Junior Suites. They also boast a luxurious bathroom with Jacuzzi for two, double sinks and separate European spa jet shower, stocked minibar, equipped kitchen and dining area and all of the amenities that define our luxurious Caribbean Resort suites. Free Wi-Fi available in rooms. These guestrooms are located at The Reserve at Paradisus Palma Real resort, the new exclusive area offering access to separate, sparkling new pools for kids and adults, and a private lounge. Room size is 1495 sq. ft.  

1/3/2015 - 1/3/2016 The Reserve Family Concierge Two Bedroom Garden View Master Suite, . These large suites feature either one king size or two queen beds and a separate living room area with sofa bed. They offer a connection with Luxury Junior Suites. They also boast a luxurious bathroom with Jacuzzi for two, double sinks and separate European spa jet shower, stocked minibar, equipped kitchen and dining area and all of the amenities that define these luxurious Caribbean Resort suites. Free WiFi available in rooms. These guestrooms are located at The Reserve at Paradisus Palma Real resort, the exclusive area offering access to separate, sparkling new pools for kids and adults, and a private lounge. Room size is 1495 square feet.  

1/3/2015 - 1/3/2016 Presidential Suite  

12/23/2013 - 12/22/2014 The Reserve Swim-up 2 Bedroom Gardenview Suite, This is a combination of the The Reserve One Bedroom Suite and The Reserve 1 Bedroom Master Suite Swim Up.  

1/3/2015 - 1/3/2016 Swim Up Two Bedroom Garden View Master Suite, This is a combination of the Paradisus Suite and The Reserve 1 Bedroom Suite Swim Up.  

Family Concierge Paradisus Palma Real offers a unique concept of Family Concierge service that starts upon arrival. Families will enjoy a private check-in area, specially appointed Family Concierge Suites and the all-day assistance of a Family Concierge that will be coordinating needs and entertainment for the family's vacation. Family Concierge Suites are adapted with amenities and children's pampering details.  

• Private family check-in and checkout  

• Paradisus Kid's Kit upon check-in (Paradisus kit for teens also available)  

• Room service 24 hours (delivery fee applies).  

• Daytime assistance of a Family Concierge  

• Cell phone for daytime communication with concierge staff, featuring unlimited incoming calls  

• Exclusive schedule of family activities  

• Preferential reservation to Bali Beds and lounge chairs at the pool and beach areas.  

• Personalized mini bar  

• Kids amenity kit in the bathroom  

• Kid size pillows, towels, bathrobes and slippers  

• Daily stocked minibar including kid's drinks  

• Bath time fun Jacuzzi setup  

• Turndown service with milk and cookies  

• Adult bathrobes and slippers  

• Pillow menu  

• Video games and equipment in room (upon request)  

• Kid's pool with water features and slides  

Please note: inclusions are subject to change.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

The Gabi Beach Club, Chill out beach lounge. Limited access to Royal Service Suites and Family Concierge Suites only.  

The Snack Grill, Open all day for quick bits, sandwiches and snacks by the pool. This is guests staying in The Reserve section only.  

Aqua, Modern Italian cuisine featuring a la carte international delectable specialties. This restaurant is only for guests staying in The Reserve section.  

Cuisine: Italian.  

The Gabi Club, A chill-ou club, bar and restaurant designed with chic but casual elegance. This restaurant is only for guests staying in The Reserve section.  

Evening Dress Code:  

• For access to all restaurants during the evening, a formal dress code applies.  

• Gentleman should not be wearing shorts and sleeveless shirts, sandals or any other type of open shoes.  

Add-On Package (Glow - Honeymoon Package 2013-2014) (back to top)

GLOW - HONEYMOON PACKAGE 2013-2014 This package is complimentary with a minimum booking of 7 nights or longer in any room category.  

Booking Dates: 06/12/2013 - 01/02/2015 Travel Dates: 01/03/2014 - 01/02/2015  

Package Inclusions:  

• In room bottle of chilled sparkling wine and tropical fresh fruit platter one night during your stay  

• Rose petal turndown service one night during your stay  

• A 10% discount on spa services for the bridal couple not applicable towards spa products  

Please Note:  

• This package is complimentary with a minimum booking of 7 nights or longer in any room category.  

• A copy of the marriage certificate, within one year of the wedding date, is required upon arrival for validation.  

• Package inclusions have no cash value.  

• There are no refunds for unused elements/events.  

• Items are not interchangeable for other inclusions or a la carte amenities.  

Add-On Package (Glow Honeymoon & Anniversary Package 2015) (back to top)

GLOW HONEYMOON & ANNIVERSARY PACKAGE 2015  

Booking Dates: 08/11/2014 - 01/03/2016 Travel Dates: 01/03/2015 - 01/03/2016  

Package Inclusions:  

• In room bottle of chilled sparkling wine  

• In room tropical fresh fruits display  

• Rose petal turndown service (one night during your stay)  

• A 10% discount on spa services for the bridal couple (not applicable to spa products)  

Specialty Package (All Inclusive 2013-2014) (back to top)

ALL INCLUSIVE 2013-2014  

Booking Dates: 06/12/2013 - 01/02/2015 Travel Dates: 01/03/2014 - 01/02/2015  

Package Inclusions:  

• Minibar in room (1 daily replenishment of soft drinks, water and beer requested)  

• Great gastronomic offer: Clients have the choice between the restaurants and the bars (with unlimited premium beverages) of The Reserve as well those of the Paradisus Palma Real.  

• Room service 24 hours (delivery fee applies)  

• Premium national and international drinks  

• Selected international wine list in all a la carte restaurants  

• Swim up bar with unlimited premium beverages  

• Life enriching activities, yoga and pilates included and bicycles on sight  

• Two tennis courts (lighting with fee for night use) and a wide lake style swimming pool  

• One paddle court (lighting with fee for night use)  

• Non-motorized water sports  

• State of the art fitness  

• Live entertainment every night  

• Game room  

• Golf available at the Cocotal Country Golf ($)  

Specialty Package (All Inclusive 2015) (back to top)

ALL INCLUSIVE 2015  

Booking Dates: 08/11/2014 - 01/03/2016 Travel Dates: 01/03/2015 - 01/03/2016  

Package Inclusions:  

• Minibar in room (1 daily replenishment of soft drinks, water and beer requested)  

• Great gastronomic offers. Clients have the choice between the restaurants and the bars (with unlimited premium beverages) of The Reserve as well those of the Paradisus Palma Real.  

• Room service 24 hours (delivery fee applies)  

• Premium national and international drinks  

• Selected international wine list in all a la carte restaurants  

• Swim up bar with unlimited premium beverages  

• Life enriching activities, yoga and pilates included and bicycles on site  

• Two tennis courts (lighting with fee for night use) and a wide lake style swimming pool  

• One paddle court (lighting with fee for night use)  

• Non-motorized water sports  

• Wifi included in all areas and rooms  

• State of the art fitness  

• Kid's Zone with supervised activities. Outdoor play area with rock climbing wall, jungle gym, trampoline and more.  

• Golf included at the Cocotal Country Golf (Golf cart available at an extra cost)  

• Live entertainment every night  

• Game room at the Kid's Zone  

• Full access to Paradisus Palma Real  

Package inclusions are subject to change.  

Miscellaneous Information (back to top)

Kids Zone Information  

• Kids Zone is for kids from 1 to 12 years of age for The Reserve guests and 5 to 12 years of age for Paradisus Palma Real guests.  

• Tropical theme playground, offering the following features:  

• Walled gardens, action adventure jungle gym, kid's mini water park with slides and water features  

• Overnight camping experience -5.1 Surround Sound Cinema featuring kid's movie time  

• Game room equipped with video game consoles  

• Mini buffet for kids  

• Mini shop  

• Mini Club at Paradisus Palma Real: Comfortable air conditioned area with table games, video games, separate napping area, for children from 5 to 12 years old.