The Level at Melia Caribe Tropical
Playa Bavaro,
La Altagracia, Punta Cana, Dominican Republic

Distance from hotel to town of Higuey, 40 minutes. Distance from hotel to Punta Cana International Airport (PUJ), 20 minutes.  

The Level, the most exclusive service from Melia Hotels & Resorts, has arrived at Melia Caribe Tropical. At The Level the hotel will take care of everything down to the smallest details to convert your stay into a sublime experience. Enjoy the most exclusive spaces where our team of professionals will offer you top quality personalized service.  

Melia Caribe Tropical sets the standard for all-inclusive resorts. In a process of continual improvement, this is the place where you can enjoy impressive facilities, the spectacular Bavaro Beach, swimming pools and tropical garden surroundings.  

Guests of The Level at Melia Caribe Tropical have access to the whole hotel Melia Caribe Tropical, a luxury hotel in Punta Cana that features YHI Spa, fine dining, 10 swimming pools, a casino, golf course, gymnasium, 13 meeting halls, together with a fun theme area among other services.  

Hotel Amenities (back to top)
  • Accommodations (408)
  • Accommodations for Physically Challenged Guests (2)
  • Activities
  • Activities Desk
  • Aerobic Classes
  • Aerobics (water)
  • Air Conditioning (public areas)
  • Babysitting Services ($)
  • Ballrooms (2)
  • Banquet Rooms (13)
  • Bar (swim-up) (2)
  • Barber Shop
  • Bars (14)
  • Beach
  • Beauty Salon
  • Boat Rentals
  • Breakfast Room
  • Business Center
  • Business Services
  • Car Rental Desk
  • Casino
  • Children's Activities
  • Children's Playground
  • Coffee Shop
  • Concierge
  • Conference Room
  • Cooking (classes)
  • Currency Exchange
  • Disco/Nightclub
  • Dive Center ($)
  • Doctor (on call) ($)
  • Dry Cleaning Services ($)
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Fitness Room
  • Floors (2)
  • Front Desk (24-hour)
  • Front Desk (3)
  • Gift Shop ($)
  • Health Club
  • Hospitality Desk (2)
  • Internet Access (wireless)
  • Laundry Services ($)
  • Lounges (2)
  • Medical Services ($)
  • Meeting Rooms (13)
  • Multilingual Staff
  • Newsstand ($)
  • Parking
  • Parking (valet)
  • Ping Pong
  • Pool (children's)
  • Pools (outdoor) (10)
  • Poolside Beverage Service
  • Poolside Grill (2)
  • Restaurants (14)
  • Rock Climbing Wall
  • Saunas (2)
  • Shoe Shine
  • Snack Bar
  • Spas (2)
  • Taxi Stand
  • Tennis Courts (lighted) (8)
  • Tennis Instructor ($)
  • Tour Desk
  • Tours & Excursions $ ($)
  • Towels (beach/pool)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site
Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Family Friendly, Golf, Honeymoon, Romance, Spa, Wedding, Eco-Tourism,, Beach, Business, Casino, Couples Only and All Inclusive.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2017:  

• The Level Adults Only Suite - 2 adults.  

• The Level Adults Only Whirlpool Suite - 2 adults.  

• The Level Premium Room - 3 adults or 3 adults and 2 children or 2 adults and 3 children.  

• The Level Junior Suite - 3 adults or 2 adults and 2 children.  

• The Level Grand Suite - 3 adults or 2 adults and 2 children.  

The Level Adults Only Suite, (WJT) 450 square feet. Privileged location (close to the beach and pool). Includes a balcony or terrace with private patio and Balinese bed. Individually controlled air conditioning system and ceiling fan, 32" flat screen cable TV, direct dial telephones, minibar with water, soft drinks and beers, coffee maker, bathroom with amenities and telephone, double rain shower, hair dryer, magnifying mirror, natural flowers, umbrellas, in-room safe, bathrobes and slippers, iron and ironing board, concierge service, pillow menu, aromas menu, free internet access.  

• Bedding: 1 king bed or 2 double beds. View: Garden or Pool.  

The Level Adults Only Whirlpool Suite, 450 square feet. Privileged location (close to the beach and pool). Includes a balcony or terrace with private patio and Balinese bed, individually controlled air conditioning system and ceiling fan, 32" flat screen cable TV, direct dial telephones, mini bar with water, soft drinks and beers, coffee maker, bathroom with amenities and telephone, double rain shower, hair dryer, magnifying mirror, natural flowers, umbrellas, in-room safe, bathrobes and slippers, iron and ironing board, concierge service, pillow menu, aromas menu, free internet access.  

• Bedding: 1 king bed. View: Garden or Pool.  

The Level Premium Room, Enjoy a 452-square-foot room with king-sized bed or two twin beds on request on arrival at hotel, terrace or private balcony with view of garden or pool.  

The Level Junior Suite, formerly The Level Master Suite, 520 square feet. The Junior Suites have a sliding door in the bedroom for more privacy. All the suites have private terrace or balcony, Jacuzzi in room, individually controlled air conditioning system and ceiling fan, 32" flat screen cable TV, direct dial telephones, in-room safe, living room with sofa-bed, CD and MP3 player, minibar with water, sodas and beers, coffee maker, The Level bathroom amenities, Spa shower, bathrobes and slippers, hair dryer, iron and ironing board, Concierge service, pillow menu, aromas menu, free internet access.  

• Bedding: 1 king bed. View: Garden or Pool.  

The Level Grand Suite, formerly The Level One Bedroom Master Suite, 815 square feet. The Level Grand Suite has a living and dining area and a private terrace or balcony, Jacuzzi in room, individually controlled air conditioning system and ceiling fan, 32" plasma screen cable TV (two per room), direct dial telephones, in-room safe, living room with sofa-bed, 2-door full size fridge with water, soft drinks and beers, The Level bathroom amenities, Spa shower, bathrobes and slippers, hair dryer, iron and ironing board, Concierge service, pillow menu, aromas menu, free internet access.  

• Bedding: 1 king bed. View: Garden or Pool.  

The Level Inclusions:  

• Adults only section: 18 years old and over  

• Exclusive VIP lounge with private check-in/check-out, daily continental breakfast, free internet, newspapers, premium beverages, liquors and hors d'oeuvres  

• Concierge and guest host service  

• Accommodation in luxurious suites  

• Experience designer and experience menu (services with extra charge)  

• Pillow and aroma menus  

• Private the level beach area, pools, bars and restaurants  

• Preferential reservations at Yhi spa, golf, tennis and other activities  

• Whirlpool preparation for rooms with whirlpool (reservations required)  

• Exclusive restaurants Gabi club and Cuatro* restaurant (*adults only)  

• Room service from 7:00am to 11:00pm  

• Adults only section with exclusive accommodations, adults only VIP lounge, adults only beach area, pools, bars, and restaurants  

• Energy for life activities designed for adults  

All accommodations include: hairdryer, turndown service, housekeeping, wake-up calls, internet access (wireless), iron, ironing board, maid service, mini-bar, non-smoking accommodations, CD player, refrigerator, air conditioning, room service, alarm clock, safe, balcony, shower (private), bathrobes, smoke detector, blackout drapes, telephone, ceiling fan, television (remote controlled, cable), coffee/tea maker and voicemail.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Market Place Buffet, Buffet with show-cooking station and mouthwatering salad, vegetable, fish and seasonal meat bars, in addition to fruit and delicious desserts.  

Cuisine: International.  

Agora Grill, Capacity for 400 people. Enjoy a sumptuous beach side international buffet for breakfast, lunch and afternoon snacks/sweets.  

American Grill, Specialized in American cuisine.  

Capri, Capacity for 145 people. Fish and seafood from the Caribbean Sea. Minimum age requirement is 18 years old.  

Cuatro, The Level Adults Only Restaurant, Capacity for 450 people. Enjoy a sumptuous beach side international buffet for breakfast, lunch and dinner. A la carte meals are also available.  

El Guarapo, Specialized in Dominican cuisine. Traditional dishes include sancocho, a stew with different meats and vegetables, banana, and yautia. Other specialties include roast pork, fish and shellfish and a wide selection of tropical fruits.  

Hacienda, A la carte restaurant specialized in Mexican Tex Mex cuisine with spicy flavors (meat, frijoles and spices). Nachos, crispy tacos, crispy chalupas, chili with cheese, chili con carne, chili gravy, taco rice, papa Arizona and fajitas are just some of the dishes to try.  

Hokkaido, Capacity for 36 people. Japanese specialty with Teppanyaki show tables. Additional charge applies as this restaurant is not part of the All Inclusive.  

La Gondola, Capacity for 90 people. Specializes in Italian cuisine with an antipasto corner.  

La Pagoda, A la carte fusion restaurant. Enjoy a great selection of Asian dishes: Thai, Chinese, Japanese, Vietnamese.  

Le Gourmet, Capacity for 94 people. Modern international cuisine.  

Ma Maison, A la carte restaurant where you can find traditional French cuisine (salads, soups, vegetables, cheeses).  

The Gabi Club, Exclusively for guests of The Level, where diners can choose between a magnificent buffet or an a la carte menu.  

Bars:  

• There are 13 bars offering fashionable cocktails and select international brand drinks.  

Lobby Bar Caribe Lobby Bar Tropical Caribe and Tropical pool bars Agora Grill Bar Sports Bar Hall Bar Square Lounge Avenue Bar Fun Pub Gabi Club Bar Barefoot Bar & Grill Cuatro Lounge Q Bar  

Please Note:  

• For access to all restaurants in the evening, gentlemen are not permitted to wear shorts and sleeveless shirts, sandals or any other type of open shoes.  

Add-On Package (Honeymoon Package 2017) (back to top)

HONEYMOON PACKAGE 2017  

Booking Dates: 12/23/2016 - 12/22/2017 Travel Dates: 12/23/2016 - 12/22/2017  

Package Inclusions:  

• In-room bottle of sparkling wine on arrival day  

• Romantic turn-down service for the couple one night during their stay  

• Luscious tropical fruit display in couple's room on arrival day  

• A 10% discount on Yhi spa services for the couple (not including boutique products)  

• In bed romantic breakfast with mimosas (one morning during their stay)  

Package Minimum Stay: 6 nights  

Package Restrictions:  

• Clients should have been married no more than 2 months before their arrival at the hotel  

• Clients should present marriage certificate or proof of wedding at the time of check-in  

• Offer valid when booking a minimum stay of 6 nights  

• If 5 nights or less are booked, the package will have a surcharge, the hotel should be advised in writing when making the reservation  

• Offer not valid for groups  

Specialty Package (All Inclusive Package 2017) (back to top)

ALL INCLUSIVE PACKAGE 2017  

Booking Dates: 12/23/2016 - 12/22/2017 Travel Dates: 12/23/2016 - 12/22/2017  

Package Inclusions:  

• Accommodation in luxurious suites  

• Exclusive VIP lounge with private check-in/check-out, daily continental breakfast, free internet, newspapers, premium beverages, liquors and hors d'oeuvres  

• Concierge and guest host service  

• Experience designer and experience menu (services with extra charge)  

• Pillow and aroma menus  

• Private the level beach area, pools, bars, and restaurants  

• Preferential reservations at Yhi spa, golf, tennis and other activities  

• Complimentary internet  

• Whirlpool preparation for rooms with whirlpool (reservations required)  

• In-room mini bar (1 daily replenishment of soft drinks, water and beer); coffee and snacks  

• Exclusive restaurants: Gabi club and Cuatro. Cuatro restaurant exclusive for the adults only section, offers 4 different gastronomic options  

• Room service from 7:00am to 11:00pm  

• Premium national and international drinks  

• Selected house wine in all a la carte restaurants; international wine list with extra charge  

• Five bars with unlimited premium beverages  

• Swim up bars with unlimited premium beverages  

• Non motorized water sports: kayaks, canoes, windsurfers, water bikes, snorkel gear and scuba diving try-outs at the pool  

• Adults only section with exclusive accommodations, adults VIP lounge, adults only beach area, pools, bars, and restaurants  

• Energy for life activities designed for adults  

• Complimentary green fees at Cocotal golf & country club (rounds are per person per day; golf equipment not included; golf cart rental is mandatory)  

• Full access to all melia caribe tropical services and facilities, including: 6 pools, 9 a la carte restaurants, and 2 buffet restaurants (Hokkaido restaurant is not included), 9 bars, 7 tennis courts (lighting with fee for night use), 1 basketball court (lighting with fee for night use)  

• Fitness: gym, morning stretching, step and water aerobics  

• Live entertainment every night  

• Kids club organized by age with supervised activities  

• Yhi spa (services and body treatments available with an extra charge)  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

Cocotal Golf & Country Club  

 

-27 holes gold course  

• Complimentary green fees. Rounds are per person per day. Subject to availability.  

• Prior reservations are recommended.  

• Golf cart and equipment is not included.  

• Rental of golf cart is mandatory and at an extra cost.  

• Food and beverage consumption & tips at golf course are not included in all inclusive rates and must be paid directly by guests.  

• Rounds of golf are non-transferable or interchangeable.  

Bonus Features:  

 

• Afternoon tea  

• Bottled water  

• Chaise lounges  

• Daily activities  

• Daily newspaper  

• Golf green fees  

• Morning coffee  

• Towels  

• Use of Fitness Center  

• Use of Tennis Court  

• Watersports (Non-Motorized)  

• Weekly Cocktail Party  

• Welcome Drink  

Miscellaneous Information (back to top)

 

Kid's Program Inclusions  

• Baby Club: from 4-8 months old to 4 years old.  

• Kid's Club: from 5 to 8 years old.  

• Teen Club: from 9 to 13 years old.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Palma Real Shopping Village : 0 kilometers(0 miles)  

• Cocotal Golf Club : 1.2 kilometers(1 mile)  

• San Juan Shopping Village: 9.2 kilometers(6 miles)  

• Imagine: 9.9 kilometers(6 miles)  

• Marinarium: 16 kilometers(10 miles)