Parrot Cay and COMO Shambhala Retreat
P.O. Box 164
Providenciales, Turks & Caicos

Distance from hotel to Providenciales Airport (PLS), 60 minutes. Distance from hotel to town, 35 minutes.  

Parrot Cay and COMO Shambhala Retreat is one the northern Caribbean's pre-eminent private islands. It is wrapped in sweeps of sand and peaceful seas featuring the region's best spa and Huate cuisine. Here on this 1,000 acre private island retreat you may choose from 70 unique rooms consisting of suites, villas and private residences decorated in under- stated elegance. The property features a 5,500 square foot infinity-edge pool as well as tennis courts and a yoga pavilion. The COMO Shambhala Spa features 9 treatment rooms. Top rated yoga instructors, wellness specialist, Asian trained therapists, and Ayurvedic doctor can create bespoke programs for the guests.  

Hotel Amenities (back to top)
  • Accommodations (70)
  • Activities
  • Air Conditioning (public areas)
  • Airport Shuttle ($)
  • Babysitting Services ($)
  • Bars
  • Beach
  • Beverage Service (poolside)
  • Boat Rentals ($)
  • Breakfast Room
  • Business Services ($)
  • Children's Activities
  • Concierge
  • Doctor (on call) ($)
  • Fitness Center
  • Float Mats
  • Front Desk (24-hour)
  • Gift Shop
  • Golf (nearby) ($)
  • Grill (poolside)
  • Ice Machines
  • Internet Access (high speed, wireless)
  • Jacuzzi (outdoor)
  • Laundry Services ($)
  • Library
  • Lounges
  • Massage Services ($)
  • Meal Service (poolside)
  • Medical Services ($)
  • Multilingual Staff
  • Pets (allowed)
  • Ping Pong
  • Pool
  • Porters
  • Restaurants
  • Safe Deposit Boxes (front desk)
  • Sauna
  • Secretarial Services ($)
  • Security (24-hour)
  • Spa
  • Spa Services ($)
  • Tennis Courts (day/night)
  • Tours & Excursions ($)
  • Towels (beach/pool)
  • Trail/Track (jogging)
  • Umbrellas (beach/pool)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Sites
Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Beach, Family Friendly, Honeymoon, Wedding, Romance, Spa and Pet Friendly.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 4:00 pm Check-out-time: 12:00 pm  

Early check-in/check-out policy: Early arrivals or late departures may incur additional charges.  

Children Policy:  

• Child age break is 12 years old.  

Maximum Occupancy:  

2017:  

• Verandah Rooms & Suites:  

• Terrace Room - 3 adults or 2 adults and 2 children.  

• Garden View Room - 3 adults or 2 adults and 2 children.  

• Ocean Facing Room - 3 adults or 2 adults and 2 children.  

• One Bedroom Como Suite - 3 adults or 2 adults and 2 children.  

Beach Houses & Villas:  

• One Bedroom Beach House - 3 adults or 2 adults and 2 children.  

• One Bedroom Beach Villa - 3 adults or 2 adults and 2 children.  

• Two Bedroom Beach House - 5 adults or 4 adults and 1 child or 2 adults and 3 children.  

• Two Bedroom Beach Villa - 5 adults or 4 adults and 1 child or 2 adults and 3 children.  

• Three Bedroom Beach Como Villa - 7 adults or 6 adults and 1 child or 2 adults and 5 children.  

• Three Bedroom Beach Island Villa - 7 adults or 6 adults and 1 child or 2 adults and 5 children.  

• Three Bedroom Rocky Point Villa - 7 adults or 6 adults and 1 child or 2 adults and 5 children.  

2018-2019:  

• Verandah Rooms & Suites:  

• Garden View Room - 3 adults or 2 adults and 2 children.  

• Ocean Facing Room - 3 adults or 2 adults and 2 children.  

• One Bedroom Como Suite - 3 adults or 2 adults and 2 children.  

Beach Houses & Villas:  

• One Bedroom Beach House - 3 adults or 2 adults and 2 children.  

• One Bedroom Beach Villa - 3 adults or 2 adults and 2 children.  

• Two Bedroom Beach House - 5 adults or 4 adults and 1 child or 2 adults and 3 children.  

• Two Bedroom Beach Villa - 5 adults or 4 adults and 1 child or 2 adults and 3 children.  

• Three Bedroom Beach Como Villa - 7 adults or 6 adults and 1 child or 2 adults and 5 children.  

• Three Bedroom Island Villa - 7 adults or 6 adults and 1 child or 2 adults and 5 children.  

1/4/2017 - 1/4/2018 Terrace(*), (TER) The Terrace Room is exactly the same as the Garden View Room in terms of size and disposition. The difference in these rooms is that there is a slightly impaired view and due to the location of these rooms hotel felt that they commanded a slightly lower price point than the other Garden View Rooms. Note: This room category is being discontinued for 2018-2019.  

• Number of accommodations: 3  

Garden View Room, (GNV) These surprisingly spacious rooms feature light Balinese furniture, a four-poster bed draped in white voile and large dining table. French doors open onto a private verandah with direct access to the gardens. The airy bathroom has a ceramic bath and separate shower.  

Ocean Facing, (ZZ0) rooms look out over the landscaped gardens and towards the ocean. Tiled floors, Balinese furniture and white cottons give the rooms a sun-drenched feel. The bathrooms have a ceramic bath and shower.  

One Bedroom Como Suite(*), (B1C) oversized suites feature a separate living room, bedroom and two bathrooms. Cozy sofas and a generous dining table offer space to relax. French doors lead onto a wooden balcony with a daybed and garden views. One of the bathrooms has a shower and tub.  

One Bedroom Beach House(*), (1ZZ) these semi-detached beach houses have a spacious living room with a dining area as well as a light-flooded conservatory with sun loungers. The bedroom has a four-poster and ensuite bathroom. In addition, there is a separate guest bathroom and private sundeck with heated plunge pool.  

One Bedroom Beach Villa(*), (1OW) facing directly onto the ocean, these villas with direct beach access are flanked by lush vegetation to ensure total privacy. Each villa boasts a large living room with a dining area, a bed- room with a four-poster, a light-flooded conservatory, ensuite bathroom, an outdoor shower garden, kitchenette, guest bathroom and private sundeck with heated plunge pool.  

Two Bedroom Beach Villa(*), (BVF) these detached villas with direct beach access have two large master bedrooms, each with a four-poster, private patio and ensuite bathroom. There's a third single bedroom with an ensuite bathroom. Each villa boasts a living room has a generous dining area and leads onto the sundeck, which has a heated swimming pool and outside dining pavilion. There's a kitchen and private butler service.  

Three Bedroom Beach Como Villa(*), (3CB) the detached three-bed villa with oceanviews comprises two large master bedrooms featuring four-poster king-size beds, patios and ensuite bathrooms with outdoor shower gardens and a 3rd bedroom. Designed in Parrot Cay's signature style, the comfortable living room has a generous dining area and leads onto a private sundeck with a heated swimming pool, sun loungers and an outside dining table. Butler services are included.  

Three Bedroom Island Villa(*), a three-bedroom house set in an acre and a half of its own land with a 2,500 square foot deck, 1,350 square foot infinity pool and 3,680 square foot interior. All bedrooms are ensuite, there is a kitchen and study, and direct access to the beach.  

• Butler services are included.  

1/4/2017 - 1/4/2018 Three Bedroom Rocky Point Villa(*), (4ZZ) the three- bedroom beachfront villas located beyond Rocky Point (a landmark spit of land on Parrot Cay's beach) are known as Rocky Point, Lucky House and Dhyani House. They're all privately owned houses forming part of Parrot Cay Estate. Available to rent, they share the resort's relaxed-contemporary style. These houses are all about space, bedrooms with ensuite bathrooms, a living and dining area, a large sundeck with private pool and outdoor dining area as well as direct access to the sand. The properties include extra services including a butler and Wi-Fi.  

(*) Denotes on request basis only, no allotment given.  

All accommodations include: ceiling fan, shower, coffee/tea maker, telephone, crib, television (remote controlled, cable), desk, turndown service, hairdryer, video games, housekeeping, voicemail, internet access (high speed, wireless), wake-up calls, CD player, iron, DVD player, ironing board, accommodations (non-smoking), maid service, air conditioning, mini-bar, alarm clock, radio, balcony or patio, refrigerator, bathrobes, rollaway bed, bathtub, safe (in accommodation), bedding (premium) and smoke detector.  

Room Service (limited) 7:00am-11:00pm  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Lotus Pool Bar, serves fresh juices and tropical drinks.  

Terrace Hotel Bar, serve fresh juices, fine wines and exotic cocktails.  

Lotus Restaurant, is located poolside where guests can enjoy Asian inspired dishes.  

Cuisine: Asian.  

Terrance Restaurant, serves full American breakfast and dinner but is predominately Mediterranean Cuisine.  

Cuisine: Mediterranean.  

Please Note:  

• At both restaurants guests can enjoy the COMO Shambhala Cuisine from the Spa section of the Parrot Cay menu. It is a selection of dishes which are designed to maximize energy and well-being with the use of raw, organic foods that are rich in vitamins.  

Specialty Package (Discover 18-19) (back to top)

DISCOVER COMO SHAMBHALA PACKAGE 2018-2019 Offer is at an additional cost to guests. Please review inclusions below.  

Booking Dates: 06/15/2017 - 04/30/2019 Travel Dates: 01/05/2018 - 04/30/2019  

Package Inclusions:  

• Luxury accommodation (as booked)  

• Daily Half Board (meal plan)  

• One 60-minute private yoga session  

• Daily 60-minutes COMO Shambhala treatment  

Package Minimum Stay: 3 nights  

Please Note:  

• Valid categories for this package include:  

• Garden View Room, Ocean Facing Room, One Bedroom COMO Suite, One Bedroom Beach House, One Bedroom Beach Villa, Two Bedroom Beach House and Two Bedroom Beach Villa.  

• Packages are not combinable with each other or with any other promotion.  

• Subject to availability.  

Specialty Package (Explore 17) (back to top)

EXPLORE COMO PARROT CAY AND BEYOND PACKAGE 2017  

Booking Dates: 07/01/2016 - 12/17/2017 Travel Dates: 05/01/2017 - 12/17/2017  

Package Inclusions:  

• Luxury accommodation (as booked)  

• Daily Half Board (meal plan)  

• Private Half Day snorkeling trip, stopping at Iguana Island  

• Half-day "Heart of the Islands" tour of North and Middle Caicos  

• Private tour of Parrot Cay coconut and banana plantation  

• Private tour of the Parrot Cay Waterway, explore the nature reserve  

Please Note:  

• Valid categories for this package include:  

• Terrace Room, Garden View Room, Ocean Facing Room, 1 Bedroom COMO Suite, 1 Bedroom Beach House, 1 Bedroom Beach Villa, 2 Bedroom Beach House and 2 Bedroom Beach Villa.  

• Packages are not combinable with each other or with any other promotion.  

• Subject to availability.  

Specialty Package (Paradise For Two 18-19) (back to top)

PARADISE FOR TWO ROMANCE PACKAGE 2018-2019 Offer is based on double occupancy and is at an additional cost to guests. Please review inclusions below.  

Booking Dates: 06/15/2017 - 04/30/2019 Travel Dates: 01/05/2018 - 04/30/2019  

Package Inclusions:  

• Accommodation (as booked)  

• Daily Half Board (meal plan)  

• Bottle of champagne on arrival  

• Complimentary in room breakfast (once per stay)  

• One 60-minute signature COMO Shambhala couple's massage  

• One private three-course dinner in the Lotus Tiki Hut with a sommelier-picked bottle of wine  

Package Minimum Stay: 3 nights  

Please Note:  

• Valid categories for this package include:  

• Garden View Room, Ocean Facing Room, One Bedroom COMO Suite, One Bedroom Beach House and One Bedroom Beach Villa.  

• Packages are not combinable with each other or with any other promotion.  

• Subject to availability.  

Package inclusions are subject to change.  

Meal Plan Options (back to top)

Full American Breakfast Plan - AB Full American breakfast daily in the Terrace Restaurant or from room service (deliver charge applies for room service).  

Please Note:  

• Breakfast is currently included in the 2017 and 2018-2019 rates.  

• Booking Dates: 07/01/2016 - 04/30/2019  

• Travel Dates: 01/04/2017 - 01/04/2018 01/05/2018 - 04/30/2019  

Bonus Features (back to top)

 

2018-2019 Bonus Features:  

• Travel Dates: 01/05/2018 - 04/30/2019  

• Welcome amenities  

• Wi-Fi Internet access throughout the resort  

• Non-motorized water sports equipment  

• Afternoon tea served by the resort library  

• Twice a day housekeeping service  

• Press Reader access (International e-newspaper and e-magazine)  

• Daily scheduled activities (Yoga and Pilates)  

2017 Bonus Features:  

• Travel Dates: 01/04/2017 - 01/04/2018  

• Complimentary Wi-Fi Internet access throughout the resort  

• Complimentary use of non-motorized water sports equipment  

• Complimentary daily afternoon tea served by the resort library  

• Complimentary mineral water in all suites and villas  

• Complimentary fruit plate on arrival  

• Participation in complimentary scheduled activities (Yoga and Pilates)  

Miscellaneous Information (back to top)

 

2017 Transfer Details:  

• Travel Dates: 01/04/2017 - 01/04/2018  

Non-private/shared round-trip taxi and boat transfers from Providenciales Airport (PLS) to meet scheduled flights are at an additional cost (per room, per stay) exclusive of the government taxes. This transfer includes a car that will meet guests at the airport, take them to the hotels boat which will then take them to Parrot Cay.  

Airport transfers to and from Parrot Cay are by car (or SUV for premium or private transfers) and speedboat and takes a total of approximately 50 minutes one way.  

 

 

 

 

Guests arriving by private jet would be required to book a private SUV and boat transfer. Private SUV and boat transfers (are per accommodation, per stay for up to five passengers) and can be arranged at an additional cost. The boat transfer can only be arranged for a maximum of fifteen passengers per private boat.  

If additional modes of transportation are required due to excess baggage additional fees would apply.  

 

 

Please note regarding transfers:  

• Hotel requests that we provide accurate flight arrival and departure details in order for Parrot Cay to arrange transfers accordingly.  

• Should flight details not be provided, Parrot Cay would not be able to arrange transfers.  

• All transfer fees mentioned above are subject to change, please use as a guideline only.  

2018-2019 Butler Service Information:  

• Travel Dates: 01/05/2018 - 04/30/2019  

• Complimentary COMO Butler service is included for all Two Bedroom Beach Houses, Two Bedroom Villas and larger accommodations (including COMO Private Estates).  

• For other room types, should personal butler service be required, it is at a daily cost to guests and excludes the 12% government tax and 10% service charge.  

• Butler service is subject to availability.  

• COMO Butlers provide a 24-hour service.  

2018-2019 Transfer Details (revised):  

• Travel Dates: 01/05/2018 - 04/30/2019  

• Airport transfers to and from COMO Parrot Cay require car and speedboat rides, and take a total of approximately 50 minutes each way.  

• Clients will now have the choice of premium and exclusive transfers. Charges on a per person basis (children 4 years old and younger at no charge)  

• The Premium one-way (private SUV and shared boat transfer) is charged per person.  

• The Exclusive one-way (private SUV and private boat transfer) is for five passengers per SUV, up to fifteen passengers per private boat (staying in the same accommodation and traveling on the same commercial or private plane)  

• Please provide accurate flight arrival and departure details in order for COMO Parrot Cay to arrange transfers accordingly. Should flight details not be provided, COMO Parrot Cay would not be able to arrange the transfers.  

• Please note that Exclusive transfers are mandatory for guests arriving via a private airline.  

2017 Butler Service Information:  

• Travel Dates: 01/04/2017 - 01/04/2018  

• Complimentary COMO Butler service is included for all Two Bedroom Beach Houses, Two Bedroom Villas and larger accommodations (including Private Estates).  

• For other room types, should personal butler service be required, it is at a daily cost to guests and excludes the 12% government tax and 10% service charge.  

• Butler service is subject to availability.  

• COMO Butlers provide a 24-hour service.