The Ritz-Carlton, Kapalua
One Ritz Carlton Drive
Kapalua, Maui HI 96761

 

Distance from Hotel to Town, 10 miles (16 kms). Distance from Hotel to Airport, 3 miles (5 kms).  

The Ritz-Carlton, Kapalua offers 463 guestrooms, including 107 Residential Suites, featuring dark wood floors, travertine marble bathrooms, flat screen LCD televisions and Hawaiian inspired artwork. The Ritz-Carlton Spa, Kapalua features treatment rooms with private garden showers, volcanic stone grottos, steam rooms, saunas and whirlpools, outdoor couple's hale (cabanas) and a fitness center and movement studio with spectacular ocean views. The new Ambassadors of the Environment program offers a variety of outdoor activities with trained naturalists. The resort also features six restaurants, renovated meeting space, a new children's pool and luxury cabanas. The Ritz-Carlton, Kapalua is located on 54 acres in the midst of the 23,000 acre Kapalua Resort, featuring two championship courses, restaurants and a historic pineapple plantation.  

 

Hotel Amenities (back to top)
  • Activities Desk
  • Babysitting Services
  • Bars (4)
  • Beach (2)
  • Beauty Salon
  • Boogie Boarding
  • Car Rental ($)
  • Children's Activities
  • Concierge
  • Fishing (deep sea, nearby) ($)
  • Fitness Center
  • Health Spa
  • Kayaks
  • Massage Services ($)
  • Meeting Facilities
  • Parking (self)
  • Parking (valet) ($)
  • Pool
  • Sailing
  • Scuba Diving
  • Shops ($)
  • Snorkeling
  • Tennis
  • Watersports
  • Whirlpools (2)

Golf: Golf Course Information Transportation is provided from the hotel to any of the 3 courses by the Kapalua Shuttle on a complimentary basis. Arrangements may be made at the bell desk.  

Course: The Plantation Course Regulation: 18 holes Championship Par: 73 Length: 6547 yards Dress Code: Collared shirts are preferred, t-shirts are allowed. No tank shirts, bathing suits or cut-off jeans  

Course: The Bay Course Regulation: 18 holes Championship Par: 72 Length: 6051 yards Dress Code: Collared shirts are preferred, t-shirts are allowed. No tank shirts, bathing suits or cut-off jeans  

Spa: The 17,500 square foot spa features 15 treatment rooms with half opening to private outdoor shower gardens and all with iPod docking stations with pre-programmed music selections and robe warmers. The spa also features two outdoor couples' hale (cabanas), men's and women's relaxation areas with the depiction of lava stone grotto areas, steam rooms, saunas and whirlpools, and the only coed indoor/outdoor relaxation area in Hawaii with a whirlpool overlooking a taro patch garden. The new Fitness Center features dramatic views of the Pacific Ocean and the latest state of the art equipment. The Fitness Center is available 24 hours daily through room key access and provides a range of fitness classes including yoga and Pilates.  

Miscellaneous Amenities: Jean Michel's Ambassadors of the Environment Program: Environmental and cultural education center with excursions led by expert naturalists. Guests will hike through the Hawaiian rainforest, snorkel among Maui's beautiful coral reefs and participate in underwater photography sessions, always exploring the relevance of Hawaiian culture. The program is dedicated to engaging people of all ages with the natural and cultural environment and at The Ritz-Carlton, Kapalua, and will create opportunities for each participant to learn about Hawaii's unique ecosystems and nurture exploration of alternatives for a sustainable future.  

Kapalua Adventures: Adventurous spirits will enjoy the new Kapalua Adventure Center and Mountain Outpost. The Adventure Center is complete with retail shopping, an organic cafe, activity concierge and complimentary evening activities. World class activities are available including zipline tours, a challenge course, climbing tower, hiking and water adventures. The Outpost features a 3000 square foot pavilion and observation deck and two suspension bridges over natural ravines.  

($) Denotes a fee may be charged.  

Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 17 years of age with the exception of rooms and suites on the Ritz-Carlton, Club Level, where the age break is 13 years of age.  

 

Maximum Occupancy:  

• 2009 Terrace Room - 3 adults or 2 adults and 2 children.  

• Deluxe - 3 adults or 2 adults and 2 children.  

• Deluxe Oceanview - 3 adults or 2 adults and 2 children.  

• Club Level Room - 3 adults or 2 adults and 2 children.  

• Club Ocean View - 3 adults or 2 adults and 2 children.  

• Club Suite - 3 adults or 2 adults and 2 children.  

• 1 Bedroom Garden View Suite - 4 adults or 2 adults and 2 children.  

• 1 Bedroom Oceanview Suite - 4 adults or 2 adults and 2 children.  

• Oceanfront 1 Bedroom Suite - 4 adults or 2 adults and 2 children.  

• 1 Bedroom Garden View Suite with Club - 4 adults or 2 adults and 2 children. Access 1 Bedroom Oceanview Suite with Club - 4 adults or 2 adults and 2 children. Access Oceanfront 1 Bedroom Suite with Club - 4 adults or 2 adults and 2 children. Access 1 Bedroom Residential Garden View Suite - 4 adults or 2 adults and 2 children.  

• 1 Bedroom Residential Ocean View Suite - 4 adults or 2 adults and 2 children.  

• 1 Bedroom Residential Ocean Front Suite - 4 adults or 2 adults and 2 children.  

• 2 Bedroom Residential Garden View Suite - 6 adults or 4 adults and 2 children.  

• 2 Bedroom Residential Ocean View Suite - 6 adults or 4 adults and 2 children.  

• 2 Bedroom Residential Oceanfront Suite - 6 adults or 4 adults and 2 children.  

• Ritz Carlton Suite - 4 adults or 2 adults and 2 children.  

• Royal Pacific Suite - 4 adults or 2 adults and 2 children.  

2010 Terrace Room - 3 adults or 2 adults and 2 children.  

• Deluxe - 3 adults or 2 adults and 2 children.  

• Deluxe Oceanview - 3 adults or 2 adults and 2 children.  

• Club Level Room - 3 adults or 2 adults and 2 children.  

• Club Ocean View - 3 adults or 2 adults and 2 children.  

• Club Suite - 3 adults or 2 adults and 2 children.  

• 1 Bedroom Garden View Suite - 4 adults or 2 adults and 2 children.  

• 1 Bedroom Oceanview Suite - 4 adults or 2 adults and 2 children.  

• Oceanfront 1 Bedroom Suite - 4 adults or 2 adults and 2 children.  

• 1 Bedroom Residential Garden View Suite - 4 adults or 2 adults and 2 children.  

• 1 Bedroom Residential Ocean View Suite - 4 adults or 2 adults and 2 children.  

• 1 Bedroom Residential Ocean Front Suite - 4 adults or 2 adults and 2 children.  

• 2 Bedroom Residential Garden View Suite - 6 adults or 4 adults and 2 children.  

• 2 Bedroom Residential Ocean View Suite - 6 adults or 4 adults and 2 children.  

• 2 Bedroom Residential Oceanfront Suite - 6 adults or 4 adults and 2 children.  

• Ritz Carlton Suite - 4 adults or 2 adults and 2 children.  

• Royal Pacific Suite - 4 adults or 2 adults and 2 children.  

Terrace Room, 440 square feet, limited view Bedding: 1 king bed or 2 double beds.  

Deluxe, 440 square feet Bedding: 1 king bed or 2 queen beds. View: Resort.  

Deluxe Oceanview, angular views of the historic Kumulani Chapel and Oneoloa Bay and Kahua Bay from the private lanai. Bedding: 1 king bed or 2 queen beds.  

Club Level Room, most are oceanview, access to the exclusive Club Lounge, 450 square feet. Bedding: 1 king bed or 2 queen beds.  

Club Oceanview, 440 square feet, access to the exclusive Club Lounge Bedding: 1 king bed or 2 queen beds. View: Ocean.  

Club Suite(*), has a separate bedroom and parlor, two full baths. Most club suites are gardenview. Includes access to the club lounge. 900 square feet. Bedding: 1 king bed.  

One Bedroom Gardenview, overlooking the gardens, West Maui mountains or the pineapple fields. 870 square feet. Access to the Club Level. Bedding: 1 king bed. Accommodation amenities include: lanai.  

One Bedroom Oceanview Suite, Bedroom connects to the living room with French doors. Gardenview with a limited view of the "kaha kai" where the Pacific meets the shore. 870 square feet. Bedding: 1 king bed. Accommodation amenities include: lanai (private).  

Oceanfront One Bedroom Suite, 2 private lanais (the bedroom and the living room). 1200 square feet.  

Bedding: 1 king bed.  

1/4/2009 - 1/3/2010 1 B/r Gardenview Suite W/club Access, 900 square feet Bedding: 1 king bed.  

1/4/2009 - 1/3/2010 1 B/r Oceanview Suite W/ Club Access, 900 square feet Bedding: 1 king bed.  

1/4/2009 - 1/3/2010 1 B/r Oceanfront Suite W/club Access, 900 square feet Bedding: 1 king bed.  

1b/r Residential Gardenview Ste, 900 square feet Bedding: 1 king bed.  

1b/r Residential Oceanview Ste, 900 square feet Bedding: 1 king bed.  

1b/r Residential Oceanfront Ste, 900 square feet Bedding: 1 king bed.  

2b/r Residential Gardenview Ste, 1340 to 1950 square feet. Two Bedroom Residential Suites feature a master bedroom with a king bed and a second bedroom with two queen beds. Two marble bathrooms with separate showers and bathtubs. No rollaway beds in this category. Bedding: 1 king bed or 2 queen beds.  

2b/r Residential Oceanview Ste, 1340 to 1950 square feet. Two Bedroom Residential Suites feature a master bedroom with a king bed and a second bedroom with two queen beds. Two marble bathrooms with separate showers and bathtubs. No rollaway beds in this category.  

2b/r Residential Oceanfront Ste, 1340 to 1950 square feet. Two Bedroom Residential Suites feature a master bedroom with a king bed and a second bedroom with two queen beds. Two marble bathrooms with separate showers and bathtubs. No rollaway beds in this category. Bedding: 1 king bed or 2 queen beds.  

Ritz Carlton Suite(*), 2562 square feet. The Ritz-Carlton, Kapalua has one Ritz-Carlton Suite located on the top floor of the hotel with direct frontal views of the Pacific Ocean. Includes a 580 square foot living area, 294 square foot dining room, pantries and entryways, 2 Italian marble bathrooms with separate showers and a jet bathtub, oceanfront private lanais. 2 rollaway beds are permitted in this category.  

• Number of accommodations: 1  

Royal Pacific Suite(*), The Ritz-Carlton, Kapalua has one Royal Pacific Suite located on the top floor of the hotel with direct frontal views of the Pacific Ocean. 2550 square feet including a 580 square foot living area, 294 square foot dining room and full kitchen featuring a handsome gathering "Calabash" table, sub-zero refrigerator, freezer, stove, microwave and dishwasher. Two marble bathrooms with separate showers and a jet bathtub. 1064 square foot oceanfront private lanai. 2 rollaway beds are permitted in this category. Number of accommodations: 1  

The Ritz-Carlton Club Level Rooms The Ritz-Carlton Club Level is a "hotel within a hotel" and is privately accessed by special elevator keys. The Club Level guestrooms also feature Hawaiian inspired decor and artwork, dark wood floors and contemporary furnishings to bring in the colors and feel of the natural surroundings. Each Club Level guest room features a new marble bathroom featuring a shower and separate bath, double vanities, a weighted scale, a make-up mirror, a hair dryer and luxurious bathroom essentials. Guest room amenities include LCD flat-screen televisions, wireless Internet access, complimentary in-room safe, honor bar, coffee maker with complimentary coffee packets, clock radio, CD player, iron and ironing board, plush terry robes for ladies and gentlemen, blackout drapes, and three telephones, two telephones have dual lines and an additional data port for computer and fax capability. Other amenities specific to the Club Level include:  

•  

• Five complimentary food and beverage presentations, daily  

• The knowledge and attention of our private Club Concierge  

• A selection of periodicals and games in the Club Lounge  

• Cordless telephones  

• Complimentary in-room coffee service The Ritz-Carlton Club Suites The Ritz-Carlton Club Suites are One Bedroom Suites that are 900 square feet in size, including a 300 square foot lanai that spans the width of the room. They have an elegantly furnished, large living room, and French doors connecting the master bedroom. These suites are located on The Ritz-Carlton Club Level, which provides privacy as well as the Club Level amenities listed above. These Suites offer two marble bathrooms, with the master bathroom featuring a marble shower, separate bath, double vanities and a weighted scale while the second bathroom offers a single vanity and marbled shower. Both bathrooms have make-up mirrors, hair dryers and upgraded luxurious bathroom essentials. Like Club Level guestrooms, room amenities include an LCD flat-screen television, wireless Internet access, complimentary in-room safe, honor bar, coffee maker with complimentary coffee packets, clock radio, CD player, IPod docking station, iron and ironing board, plush terry robes for ladies and gentlemen, black out drapes, five telephones (three telephones with dual lines and an additional data port for computer capability). The Ritz-Carlton Club Suite also features an in-room fax machine. The views vary from ocean view to garden/golf/mountain view.  

 

Residential Suites:  

• The Residential Suites feature private kitchens, new marble bathrooms with separate showers and deep soaking tubs, flat screen plasma televisions, spacious living rooms and private lanais. Residential Suites are available in garden view, ocean view and ocean front accommodations.  

Steeped in traditional Hawaiian culture, kitchens in each Residential Suite unit feature a handsome gathering "Calabash" table, named after the traditional wooden bowls for storing poi, where families can come together and forge new traditions and memories. Private kitchens also include a microwave, refrigerator, freezer and dishwasher.  

(*) Denotes on request basis only, no allotment given.  

All accommodations include: iron, ironing board, maid service (twice daily), maid service (twice daily), bathrobes (terry cloth), crib (on request), ironing board, maid service (twice daily), room service (24-hour), safe (in accommodation), scale, telephone and turndown service.  

Miscellaneous Amenities:  

• Hypoallergenic featherbeds  

• Fully stocked refrigerated honor bar  

• Marble bathrooms with double vanities  

• Television with on command video  

• Deluxe bathroom essentials  

• Either 1 complimentary crib or rollaway will be provided, not both  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Beach House Bar And Grill, casual beach attire, sandwiches, hamburgers, salads, snacks and beverages.  

The Pool Bar & Cafe, pool attire, snacks, lunch and beverages.  

The Alaloa Lounge, The Alaloa Lounge The Ritz Carlton, Kapalua offers an extensive menu of specialty cocktails, domestic and imported beers, premium spirits and signature appetizers and desserts. The Alaloa Lounge also now offers a casual lunch menu. With its breathtaking views of the Pacific Ocean, The Alaloa Lounge is the place to view the Maui sunset, enjoy an informal lunch or, from December to April, enjoy whale watching. A spacious lanai offers outdoor seating or guests may choose to sit inside to enjoy the entertainment in the evenings.  

Kai Sushi Restaurant, offering fresh sushi and Japanese cuisine, featuring a new restaurant space to the left of the lobby with a design inspired by the story of the native Hawaiians' arrival across the sea.  

• Kai Sushi features hand carved ceiling beams that recall the shapes of the outrigger canoes. The glowing back of the sushi bar and carved wood columns are inspired by traditional Hawaiian art forms in print. The warm tones of wood, woven grasses, honed plaster and gold-hued stone set a natural tableau for the bright colors of the fresh sushi delicacies.  

Cuisine: Sushi.  

Dinner Hours: 5:30pm-10:00pm. Dinner Days of Opening: Nightly  

The Banyan Tree, Pacific Rim cuisine, serving breakfast, lunch, dinner and Sunday brunch.  

The Terrace(*), breakfast and dinner, casual family style restaurant. On Friday there is a seafood buffet featuring chilled prawns, crab claws and oysters on the half shell, smoked salmon, an array of sushi and sashimi, lomi lomi salmon, scallops, steamed clams and mussels.  

(*) Denotes reservation is required.  

Add-On Package (Peace of Mind Package 2009) (back to top)

PEACE OF MIND PACKAGE 2009  

Booking Dates: 05/26/2009 - 12/22/2009 Travel Dates: 05/26/2009 - 12/22/2009  

Package Inclusions:  

• Breakfast buffet daily for two people in the Terrace Restaurant  

• Daily valet parking  

• Daily resort fee  

• One program daily for up to two children (from age five) at Jean-Michel Cousteau's Ambassadors of the Environment  

Please Note:  

• The Piece of Mind Package is valid for 3 nights, 5 nights or 7 nights only as a required length of stay.  

• Guests are not able to book any of this package and stay an additional or less number of nights at the package rate.  

Add-On Package (Resort Reconnect Package 2010 ) (back to top)

RESORT RECONNECT PACKAGE 2010  

Booking Dates: 09/25/2009 - 12/22/2010 Travel Dates: 01/04/2010 - 12/22/2010  

Package Inclusions:  

• Breakfast buffet daily for 2 people in the Terrace Restaurant -$130.00 daily resort credit for guests staying in a Terrace Room or Deluxe room. -$180.00 daily resort credit for guests staying in Deluxe Oceanview, 1 Bedroom Residential Garden View Suite, 1 Bedroom Oceanview Suite and 2 Bedroom Residential Garden View Suite.  

Specialty Package (Bed & Breakfast 2009/2010) (back to top)

BED & BREAKFAST 2009/2010  

Booking Dates: 09/10/2008 - 12/22/2009 09/25/2009 - 12/22/2010 Travel Dates: 01/04/2009 - 12/22/2009 01/04/2010 - 12/22/2010  

Package Inclusions:  

• Resort fee  

• Valet parking  

• Breakfast buffet daily for 2 people in the Terrace Restaurant  

Specialty Package (Corporate Spa Package (2009)) (back to top)

CORPORATE SPA PACKAGE (2009)  

Booking Dates: 09/10/2008 - 12/22/2009 Travel Dates: 01/04/2009 - 12/22/2009  

Package Inclusions:  

• One time per stay 50 minute Lomi Lomi massage for 2  

• Breakfast buffet daily for 2 people in the Terrace Restaurant  

• Daily valet parking  

Specialty Package (Golf & Spa Package 2009/2010) (back to top)

GOLF & SPA PACKAGE 2009/2010  

Booking Dates: 09/10/2008 - 12/22/2009 09/25/2009 - 12/22/2010 Travel Dates: 01/04/2009 - 12/22/2009 01/04/2010 - 12/22/2010  

Package Inclusions:  

• One round of golf daily at The Plantation Golf Course or The Bay Golf Course -$150.00 USD Spa credit  

• Breakfast buffet daily for two people in the Terrace Restaurant  

Package Restrictions:  

• This package is valid for the following categories:  

• Deluxe, Deluxe Oceanview, Club Oceanview, and Residential Garden View Suite.  

Specialty Package (Golf In Paradise (2009)) (back to top)

GOLF IN PARADISE (2009)  

Booking Dates: 09/10/2008 - 12/22/2009 Travel Dates: 01/04/2009 - 12/22/2009  

Package Inclusions:  

• Breakfast buffet daily for 2 people in the Terrace Restaurant -2 rounds of golf daily at the Plantation Golf Course or The Bay Golf Course  

Specialty Package (Pilialoha (Romance) Package (2009)) (back to top)

PILIALOHA (ROMANCE) PACKAGE (2009)  

Booking Dates: 09/10/2008 - 12/22/2009 Travel Dates: 01/04/2009 - 12/22/2009  

Package Inclusions:  

• Daily resort fee -3 course dinner at the Banyan Tree Restaurant (once per stay)  

• Daily breakfast buffet for 2 people in the Terrace Restaurant.  

• Rose petal turndown on the night of arrival  

• Champagne and truffles on the night of arrival.  

Package Minimum Stay: 3  

Specialty Package (Re-Connect Package (2009)) (back to top)

RE-CONNECT PACKAGE (2009)  

Booking Dates: 09/10/2008 - 12/22/2009 Travel Dates: 01/04/2009 - 12/22/2009  

Package Inclusions:  

• Resort fee  

• Daily $50.00 food and beverage credit  

• Breakfast buffet daily for 2 people in the Terrace Restaurant  

Package inclusions are subject to change.  

Bonus Features (back to top)

-Complimentary shuttle to and from Kapalua West Maui Airport -Children's program -Complimentary shuttle service throughout Kapalua resort, including to and from the golf courses and bag storage. -Complimentary use of the Fitness Center. -Complimentary club rentals when playing at The Plantation Course and The Bay Course in Kapalua  

Miscellaneous Information (back to top)

Resort Fee There will be a per room, per day Resort Fee charge which will include the following services:  

•  

• Discounted golf fees and preferred tee times at The Bay and The Plantation Golf Courses within the Kapalua Resort.  

• Shuttle van transportation to and from the West Maui Airport and within the Kapalua Resort.  

• Charging privileges at selected shops and restaurants within the Kapalua Resort area.  

• Use of the 24-hour Fitness Center.  

• Self-parking.  

• Use of tennis facilities.  

• Aloha Friday festivities, arts & crafts and cultural history tours.  

• In-room coffee and tea.  

• High-speed internet access.  

• Local telephone calls.  

• Telephone toll free access at no charge i.e., numbers with (800) or (888) prefix.  

• Select recreation and fitness activities  

INCLUSIONS ARE SUBJECT TO CHANGE  

Very Important Keiki (V.I.K. Program) - Children's Program The Ritz-Carlton, Kapalua has implemented the complimentary V.I.K. (Very Important Keiki) program. Special welcome amenities and activities make even the youngest guests feel like they are a valued member of The Ritz-Carlton, Kapalua 'ohana (family).  

From the time of arrival, children are welcomed and presented with a special Ritz Kids button to wear throughout their stay. In addition to being recognized as a V.I.K, a guest relations representative will take a keepsake photograph of the child upon arrival.  

During the check-in process, families are presented with a scavenger hunt to complete together, encouraging exploration of the resort's facilities and amenities. In addition, questions such as "What is the name of the state bird of Hawaii, which is found in Maui??" and "What do you call a Hawaiian dance that tells a story??"* prompt children to ask questions of employees to learn about the host culture. Upon completion of the hunt, children may redeem their completed form and select a prize from a treasure chest at the front desk.  

Turndown becomes a special occasion for children as well. A personalized card including the photograph of the V.I.K. is  

• placed upon the child's bed in the evening along with a plush toy honu, or green sea turtle, one of Maui's most beloved ocean inhabitants.  

In addition to the V.I.K. program, The Ritz Kids program offers children seven days of fun-filled adventures, arts and crafts and island exploration with a different theme for each day of the week such as "Aloha Friday" or "Hawaiian Nature Day." The program is available for children ages 5 through 12 and is fully certified by the state of Hawaii. Weekly Kid's Night Out activities offer evening fun while mom and dad enjoy an evening alone together.  

*Answers to the questions are "Nene" and "hula".  

Smoke Free Hotel Effective October 16, 2006, the Ritz-Carlton, Kapalua became a "smoke-free environment", including all guest rooms, restaurants, lounges, meeting rooms and public spaces. The Ritz-Carlton, Kapalua is dedicated to providing a clean, comfortable and relaxing environment for guests. The new smoke-free environment policy is a result of strong preference expressed by the vast majority of our guests.  

To accommodate the needs of guests who smoke, the hotel offers special designated smoking areas outside the building.