Riu Palace Jamaica
Mahoe Bay, Ironshore
Montego Bay, Jamaica

Distance from hotel to town, 2.8 miles (5 kms). Distance from hotel to Sangster International Airport (MBJ), 1.7 miles (3 kms).  

The Hotel Riu Palace Jamaica is located in the northwest of Jamaica, very near Montego Bay, Jamaica, and offers a range of luxury services to its customers with a quiet beach with clear waters and fine sand.  

If you are looking for relaxation and tranquility, the Hotel Riu Palace Jamaica has the best facilities for this. Being an adults only hotel, exclusively for adults over 18, you can enjoy on your own with a wide range of leisure activities, such as fresh water pool, chill out bar on the beach, jacuzzi, sauna, gym and wellness center Renova Spa with different treatments and massages.  

The hotel offers high quality service guaranteed by RIU, as our All Inclusive, in which the client's comfort and enjoyment are the most important. Therefore you will have the chance to eat at the buffet restaurant a variety of delicious dishes, and taste the best cuisine that the chefs prepare at the theme restaurants.  

If you come with your partner or with friends, you will have a great vacation. The Hotel Riu Palace Jamaica has a gym, table tennis, volleyball, tennis, windsurfing, sailing, kayaking, snorkeling, diving and more water activities. During the day you can enjoy the entertainment program, and by night you have different activities, as live music, or perhaps you prefer to dance in the disco at the best rhythm of Jamaica. If you like Golf, close to the hotel you'll find four golf courses with great views. Mahoe Bay is located in the north of Jamaica, a few miles from Montego Bay, and is a perfect place to discover the treasures of the region: Montego Bay and its "Sumfest" reggae parties. Do not forget to visit Glistening Bay, where at night the plankton glows on the water, or the area of Cockpit Country, beautiful and unexplored. Nearby there are horseback riding and rafting tours available. If you've never enjoyed a romantic boat ride, this is your chance, because nearby there are some cruise companies that organize parties, diving excursions or dinner cruises with wonderful views of the sunset.  

RIU Hotels & Resorts: We're all about you  

Hotel Amenities (back to top)
  • Accommodations (238)
  • Accommodations for Physically Challenged Guests
  • Activities
  • Aerobics (aqua)
  • Air Conditioning (public areas)
  • Ballroom (2)
  • Barber Shop (nearby) ($)
  • Bars (3)
  • Beach (onsite)
  • Breakfast Room
  • Car Rental Desk
  • Concierge
  • Concierge Services
  • Conference Rooms
  • Doctor (on call) ($)
  • Dry Cleaning Services ($)
  • Facilities for Physically Challenged Guests
  • Floors (4)
  • Front Desk (24-hour)
  • Golf (nearby) ($)
  • Hospitality Desk
  • Ice Machines
  • Laundry Service ($)
  • Lounges ($)
  • Medical Services ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Parking
  • Pools (2)
  • Poolside Beverage Service
  • Restaurants (5)
  • Security (24-hour)
  • Solarium
  • Suites
  • Taxi Stand
  • Tennis Court (lighted) (2)
  • Tour Desk
  • Tours & Excursions ($)
  • Towels (pool)
  • Umbrellas (pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)
Here are some of the features available nearby at RIU Montego Bay (a sister property):  

• Beauty Salon/Barber Shop  

• Entertainment  

• Fitness Center  

• Gift Shop  

• Massage Services  

• Sauna  

• Spa  

• Water Aerobics *Please Note: These features may have costs associated with them. Internet Access Free Wi-Fi service throughout the hotel Disco: ($) There is a nightclub/disco nearby at RIU Montego Bay Miscellaneous Amenities  

• Welcome sparkling wine  

• Premium drinks throughout the hotel  

• Special wine menu ($)  

• Romantic Dinner ($) ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Adults Only, Adventure (for active adults), All Inclusive, Beach, Business, Wedding, Golf, Honeymoon, Romance, Spa and Dive.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• 2017-2018:  

• Effective dates: 12/24/16-12/23/18  

• Child policy is not applicable, this is an adults only hotel.  

• Guests must be 18 years or older to stay at the resort.  

• 2019:  

• Effective dates: 12/24/18-12/23/19  

• The 2019 children's policy has not been received yet, please use the 2017-2018 children's policy as a guideline. This information is subject to change.  

Maximum Occupancy:  

2017:  

• Junior Suite Garden View - 3 adults.  

• Junior Suite Courtyard View - 3 adults.  

• Junior Suite Ocean View - 3 adults. Junior Suite Oceanfront - 3 adults.  

• Suite Jacuzzi Ocean View - 3 adults.  

2018:  

• Junior Suite Garden View - 3 adults.  

• Junior Suite Garden View Handicapped - 3 adults.  

• Junior Suite Courtyard View - 3 adults.  

• Junior Suite Ocean View - 3 adults. Junior Suite Oceanfront - 3 adults.  

• Suite Jacuzzi Ocean View - 3 adults.  

2019:  

• The 2019 maximum occupancies have not been received yet, please use the 2018 maximum occupancies as a guideline. This information is subject to change.  

Junior Suite Garden View, air conditioning, ceiling fan, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock with MP3 adapter, electronic in-room safe (laptop size 15 inch), iron and ironing board. Bathroom equipped with hydro- massage bathtub, extra shower cabin, by door separate toilet, double sink, vanity mirror, hairdryer and amenities kit. Free wi-fi service available in room. Balcony or terrace.  

• Bedding: 1 king bed or 2 double beds.  

Junior Suite Garden View Handicapped, This room has the same description as the Junior Suite Garden View except the room is handicap accessible.  

Junior Suite Courtyard View, air conditioning, ceiling fan, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock with MP3 adapter, electronic in-room safe (laptop size 15 inch), iron and ironing board. Bathroom equipped with hydro- massage bathtub, extra shower cabin, by door separate toilet, double sink, vanity mirror, hairdryer and amenities kit. Free Wi-Fi service available in room. Balcony or terrace with a courtyard view.  

• Bedding: 1 king bed or 2 double beds.  

Junior Suite Ocean View, air conditioning, ceiling fan, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock with MP3 adapter, electronic in-room safe (laptop size 15 inch), iron and ironing board. Bathroom equipped with hydro- massage bathtub, extra shower cabin, by door separate toilet, double sink, vanity mirror, hairdryer and amenities kit. Free wi-fi service available in room. Balcony or terrace with ocean view.  

• Bedding: 1 king bed or 2 double beds.  

Junior Suite Ocean Front, air conditioning, ceiling fan, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock with MP3 adapter, electronic in-room safe (laptop size 15 inch), iron and ironing board. Bathroom equipped with hydro- massage bathtub, extra shower cabin, by door separate toilet, double sink, vanity mirror, hairdryer and amenities kit. Free wi-fi service available in room. Balcony or terrace with ocean front view.  

• Bedding: 1 king bed or 2 double beds.  

Suite Jacuzzi Ocean View, Suite Jacuzzi Ocean View air conditioning, ceiling fan, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock with MP3 adapter, electronic in-room safe (laptop size 15 inch), iron and ironing board. Bathroom equipped with hydro- massage bathtub, extra shower cabin, by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Free Wi-Fi service available in room. Balcony or terrace with ocean view and private Jacuzzi.  

• Bedding: 1 king bed.  

All accommodations include: housekeeping, wake-up calls, iron, ironing board, liquor dispenser, Jacuzzi (some accommodations), maid service, accommodations (for physically challenged guests), mini-bar, accommodations (non-smoking), radio, air conditioning, room service (24-hour), alarm clock, safe (in accommodation), balcony or patio, shower, bathtub, smoke detector, ceiling fan, telephone, coffee/tea maker, television (remote controlled, satellite), hairdryer, turndown service, heating (central) and internet access (wireless).  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Hanover, Poolside bar with swim-up bar  

Vogue, Lobby bar  

Krystal, Fusion restaurant  

L'acquedotto, Italian restaurant  

Montego Bay, Main restaurant.  

Zen, Japanese restaurant  

Aqua, chill-out beach snackbar (open 24 hrs)  

Seaside, Seaside, Poolside restaurant/grill and steakhouse  

Please Note:  

• In the past specialty restaurants required reservations.  

• Effective immediately (November 2016) the specialty restaurants no longer require reservations. Guests will now be accommodated on a first-come-first-serve basis within the restaurant(s) normal operating hours.  

Dress Code Formal dress is required for dinner. For the Main restaurant: T-shirts with sleeves for gentlemen. Theme restaurants: long trousers and T-shirts with sleeves for gentlemen.  

Add-On Package (Honeymoon 17) (back to top)

HONEYMOON PACKAGE 2017  

Booking Dates: 07/05/2016 - 12/23/2017 Travel Dates: 12/24/2016 - 12/23/2017  

Package Inclusions:  

• Surprise welcome gift in their room  

• Small bottle of rum  

• King bed (subject to availability at time of check-in)  

• Late check-out (subject to availability at time of departure)  

• Complimentary upgrade to next available room category (subject to availability and upon request)  

• Spa credit of $40.00 USD in Ocean Harmony massage for two (50 minute), per adult, per person, per stay.  

Specialty Package (All Inclusive 17-18) (back to top)

ALL INCLUSIVE PACKAGE 2017-2018  

Booking Dates: 01/01/2017 - 12/23/2018 Travel Dates: 12/24/2016 - 12/23/2017 12/24/2017 - 12/23/2018  

Package Inclusions:  

• Accommodation (as booked)  

• All meals and snacks (see further details below)  

• Breakfast:  

• Full American breakfast buffet and live cooking stations, fruits, juices and Cava, Continental breakfast/snacks  

• Lunch:  

• Hot and cold buffet and live cooking stations Pizzas, pasta, salads and assorted desserts  

• Dinner (main restaurant):  

• Buffets and live cooking stations Special evenings: themed buffets (three times a week) Full dinner service available  

• Optional dining (a la carte, reservations required in advance):  

• Zen Japanese restaurant Krystal Fusion restaurant L'Acquedotto Italian restaurant Seaside Grill and Steakhouse  

• Snacks 24 hours a day  

• For additional lunch and snacks, this package includes a free choice from a selection of restaurants at the Riu Palace Jamaica and Riu Montego Bay (sister hotels)  

• Beverages:  

• Unlimited local and imported beverages (24 hours) Premium branded drinks throughout hotel Drinks service at the pool Access to all bars at Riu Palace Jamaica and Riu Montego Bay (sister hotels) Regularly restocked mini-bar and liquor dispenser  

• Room service (24 hours a day)  

• Use of in-room safe  

• Sports and activities including use of the gym, beach- volleyball, windsurfing, sailing, catamaran, snorkelling equipment, kayaking, and one introductory scuba diving lesson in the pool  

• At Riu Montego Bay (sister hotel):  

• Two floodlit tennis courts Racquets and tennis balls (deposit required) Sauna, whirlpool bath  

• Entertainment:  

• Daytime entertainment program (daily) Live music (several times a week)  

• At Riu Montego Bay (sister hotel):  

• Shows, RIU evening program (daily)  

• Complimentary entrance to "Pacha" night club and drinks (open six nights a week)  

Please Note:  

• Formal dress is required for dinner. Main restaurant: gentlemen no sleeveless T-shirts. Theme restaurants: gentlemen no sleeveless T-shirts and long trousers.  

• All accommodations, taxes and gratuities included.  

• All hotel guests are required to wear an All Inclusive wristband for identification purposes.  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

2017-2018 Bonus Features:  

• Travel Dates: 12/24/2017 - 12/23/2018  

• Afternoon Tea  

• Bottled Water  

• Chaise Lounges  

• Daily Activities  

• Morning Coffee  

• Towels  

• Use of Fitness Center  

• Use of Tennis Courts  

• Watersports (Non-Motorized)  

• Welcome Drink  

Miscellaneous Information (back to top)

 

Check-in Policies:  

• There must be a minimum of one person 21 years or older to check-in to any RIU Resort.  

RIU Resorts Jamaica - Spring Break Policy:  

• During the months of March & April, at least one person must be 21 years of age or older in every room.  

• During these months, the hotel reserves the right not to admit any room in which all guests are younger than 21. This situation can have serious repercussions and should be avoided at any cost. Please advise the travel agencies accordingly.  

General Information:  

• At least 1 person 21 years or over in every room during the months of March and April.  

• The remainder of the year, at least 1 person must be 18 years old or over in every room.  

• No student groups under 21 or "Spring breakers" accepted all year round.  

• Credit cards accepted: MasterCard and Visa  

Minimum Age Requirements:  

• Year-round (except March-April) at least one person in each room must be 18 years or older in order to check in.  

• During the months of March-April at least one person in each room must be 21 years or older in order to check in.  

• No student groups under 21 years old or Spring Breakers are accepted year round.