Moon Palace Jamaica
Main Street
Ocho Rios, St. Ann, Jamaica

Distance from hotel to Sangster International Airport (MBJ), 1.5 hours.  

A stay at the Moon Palace Jamaica offers luxurious accommodations, fine dining, delicious snacks, top-shelf drinks, 24-hour room service, wireless Internet throughout the property (and in rooms), complimentary Internet service when using the resort's computers, sensational entertainment, non-motorized watersports and much more.  

Hotel Amenities (back to top)
  • Accommodations (700)
  • Accommodations for Physically Challenged Guests
  • Activities
  • Activities Desk
  • Aerobic Classes
  • Aerobics (aqua)
  • Aerobics (water)
  • Air Conditioning (public areas)
  • Ballroom
  • Banquet Room
  • Bar (swim-up)
  • Bars (6)
  • Beach (onsite)
  • Beauty Salon ($)
  • Billiards
  • Business Center
  • Car Rental Desk
  • Car Rentals ($)
  • Children's Activities
  • Children's Playground
  • Coffee Shop
  • Concierge
  • Conference Rooms
  • Currency Exchange
  • Disco/Nightclub
  • Doctor (on call) ($)
  • Dry Cleaning Services ($)
  • Elevators
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Front Desk (24-hour)
  • Gift Shop ($)
  • Hospitality Desk
  • Ice Machines
  • Internet Access (Wi-Fi)
  • Laundry Service ($)
  • Lounge
  • Massage Services ($)
  • Medical Services ($)
  • Meeting Room
  • Parking
  • Parking (valet)
  • Ping Pong
  • Pool (children's)
  • Pools (outdoor) (4)
  • Restaurants (5)
  • Sauna
  • Security (24-hour)
  • Snack Bar
  • Spa ($)
  • Taxi Services (24 hour) ($)
  • Tour Desk
  • Tours & Excursions ($)
  • Towels (pool)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Waterslide
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Services ($)
  • Wedding Site
  • Wellness Center
 

• Game Room/Teen Lounge called Wired Miscellaneous Amenities  

• Bell Staff Services  

• Jewelry Store ($)  

• Pcs for Internet use  

• Rollaways & wheelchairs (upon request)  

• ATM machines  

• Flowrider Double Wave Simulator  

• The Playroom Kids Club ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Eco-Tourism, Family Friendly, Honeymoon, Romance, Business, Wedding, All Inclusive, Beach and Spa.  

Accommodation Categories and Descriptions (back to top)

 

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• 2017-2018 Effective dates: 12/24/16-12/23/18  

• A child rate applies to children ages 4-17 years old (in categories where children are permitted) when sharing the room with a minimum of 2 adults.  

• Ages reported for children must be accurate at time of travel.  

• 2019 Effective dates: 12/24/17-12/23/18  

• The 2019 children's policy has not been received yet, please use the 2017-2018 children's policy as a guideline. This information is subject to change.  

Maximum Occupancy:  

2017 (revised):  

• Partial Ocean View - 4 adults or 2 adults and 2 children.  

• Oceanview - 4 adults or 2 adults and 2 children.  

• Concierge Level - 2 adults.  

• Family Deluxe - 5 adults and 1 child or 3 adults and 3 children.**  

Please Note:  

• The Family Deluxe must have at least one paying child in this category.  

• (**) A maximum of 1 infant (0 - 3 years old) will be allowed to stay in the same room with 6 guests.  

• Some other combinations (of adults and children) are possible in the Family Deluxe category, what is listed above is just a guideline.  

• As of 03/09/17 the Oceanview with Balcony room has been discontinued.  

2018:  

• Partial Ocean View - 4 adults or 2 adults and 2 children.  

• Oceanview - 4 adults or 2 adults and 2 children.  

• Concierge Level - 2 adults.  

• Family Deluxe - 5 adults and 1 child or 3 adults and 3 children.**  

Please Note:  

• (**) A maximum of 1 infant (0 - 3 years old) will be allowed to stay in the same room with 6 guests.  

• Some other combinations (of adults and children) are possible in the Family Deluxe category, what is listed above is just a guideline.  

2019:  

• The 2019 maximum occupancies have not been received yet, please use the 2018 maximum occupancies as a guideline. This information is subject to change.  

Partial Ocean View, (VWP) These accommodations offer a private bath with shower only. Most have ocean views (others a partial ocean view), some rooms have balconies.  

Room amenities include: Welcome bottle of wine, seating area, liquor dispenser, daily refreshed mini bar (contains sodas, bottled water, juices, domestic & imported beers), coffee maker, deluxe bath amenities, bathrobes & slippers, professional grade hair dryer & straightener (guests will be asked if these are required upon arrival), garment steamer, digital safe (laptop-size), individually-controlled air conditioner, direct dial telephone, smart TV (with Youtube, vTuner and Weather Channel), alarm clock/radio/ipod dock, 24-hour room service and turndown service. This is a non-smoking room. Also, offers wireless internet access. Note: A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.  

• Number of accommodations: 91 Bedding: 1 king bed or 2 double beds.  

Ocean View, (OCV) These accommodations offer a private bath with shower only. Most have ocean views, some rooms have balconies.  

Room amenities include: Welcome bottle of wine, seating area, liquor dispenser, daily refreshed mini bar (contains sodas, bottled water, juices, domestic & imported beers), coffee maker, deluxe bath amenities, bathrobes & slippers, professional grade hair dryer & straightener (guests will be asked if these are required upon arrival), garment steamer, digital safe (laptop-size), individually-controlled air conditioner, direct dial telephone, smart TV (with Youtube, vTuner and Weather Channel), alarm clock/radio/ipod dock, 24-hour room service and turndown service. This is a non- smoking room. Also, offers wireless internet access. Note:  

• A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.  

Concierge Level, (CEL) These accommodations offer a private bath with shower only. Most have ocean views, some rooms have balconies. Guests in this category will also receive special Concierge Level features, please see details below.  

Room amenities include: Welcome bottle of wine, seating area, liquor dispenser (contains premium, upgraded brands of liquor), daily refreshed mini-bar (contains sodas, bottled water, juices, domestic & imported beers), in-room snacks (includes chips, chocolates, peanuts & crackers - subject to change), Espresso/American coffee maker, deluxe bath amenities, bathrobes & slippers, professional grade hair dryer and straightener, garment steamer, digital safe (laptop-size), individually-controlled air conditioner, direct dial telephone with exclusive concierge phone service, TV with special apps including (iTunes & Netflix), alarm clock/radio/ipod dock and 24-hour room service (from select restaurant's to create a "special menu"). This is a non- smoking room. These accommodations also offers DVD player, CD player, private beach lounge chair area with waiter service, exclusive beach bag (one per room, per stay), aromatherapy menu with two (2) 25-minute massage at the beach/spa/treatment rooms (location may vary) and a pillow menu.  

Family Deluxe, (FYD) Family Suite consist of 2 connecting rooms. One bedroom includes a king sized bed while the 2nd bedroom features two double beds, so everyone can sleep comfortably and enjoy a little privacy. These accommodations offer a shower and balcony.  

Room amenities include: welcome bottle of wine, seating area, liquor dispenser (contains premium upgraded brands of liquor), daily refreshed mini bar (contains sodas, bottled water, juices, domestic & imported beers), in-room snacks (includes chips, chocolates, peanuts & crackers - subject to change), coffee maker, deluxe bath amenities, bathrobes & slippers, professional grade hair dryer & straightener, garment steamer, digital safe (laptop-size), individually-controlled air conditioner, direct dial telephone, smart TV (with Youtube, vTuner and Weather Channel), alarm clock/radio/ipod dock, 24-hour room service and turndown service. This is a non-smoking room. Offers wireless internet access and special welcome amenities for families (including Xbox 360/DVD player in the room, selection of Xbox games available upon request, selection of DVD's also available upon request, fun in the sun bucket kit. The family room amenities are subject to change. Accommodations also offer special room service menu for kids; mini-bar in the kids' room which offers chocolate milkshakes, juice, soda, water and kid friendly snacks; Loreal kids bath amenities; kid-sized slippers and robes. Note: A maximum of 1 infant (ages 0 - 3) will be allowed to stay in the same room with guests (above maximum occupancy).  

Please note: This room category is only available for families traveling with children.  

Concierge Level guests will receive extra exclusive in-room amenities including:  

•  

• Private beach lounge chair area with waiter service  

• Liquor dispenser with upgraded brands of liquor  

• Private candlelight dinner (select location)  

• Mini bar including sodas, bottled water, juices & domestic beer  

• Private check-in  

• Late check-out & early check-in (subject to availability)  

• Red wine upon arrival  

• Room service (24-hour)  

• Two 25-minute massages  

• Deluxe bath products  

All accommodations include: air conditioning (individually controlled), safe deposit box (digital, laptop size), alarm clock, shower (private), bathrobes, slippers, bedding (premium), sprinkler system, coffee/tea maker, television (remote controlled, satellite), crib (on request), turndown service, desk, voicemail, hairdryer, wake-up calls, housekeeping, internet access (wireless), iron, mini-bar, radio, DVD player, rollaway bed (on request), accommodations (ADA compliant), room service (24-hour), accommodations (non-smoking), safety deposit box and telephones: (2).  

Miscellaneous Amenities  

• Liquor Dispenser  

• Bottle of red wine upon arrival  

• Ipod Docks  

• Purified water  

• Upgraded bath products  

• Hair dryer/flat iron  

• Garment steamer  

*Room amenities offered are subject to change.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Boulangerie, South tower lobby. Self service coffee shop with 24 hour service.  

Buccaneers Reef, located In front of main pool. Serves breakfast, lunch and dinner. International buffet.  

Gourmet Corner, Next to the south tower, opposite Boulangerie.  

• Self service pizza, paninis and sushi (open from 11:00am- 11:00pm, hours are subject to change).  

La Gondola, South tower: lobby ground floor. Serves dinner. This restaurant offers a-la-carte Italian cuisine. Dress code: Long pants, collared shirts and shoes required.  

Dress Code: Resort Evening Attire.  

Momo, South tower, lobby. Serves Oriental cuisine. Open for dinner from 6:00pm-11:00pm (hours are subject to change).  

Pier 8, Located In front of main pool. Offers seafood. Open for lunch and dinner. A-la-carte.  

Bar Information:  

• There are 6 bars offered at the resort. Please review details below:  

PIANO BAR, Main lobby south tower (open 5:30pm-12:00am)  

LOUD BAR, North tower, ground floor, opposite of the entertainment center (open 6:00pm-1:00am).  

LOBBY BAR, Main lobby south tower (open 10:00am-1:00am).  

SNACK BAR & GRILL, Next to the entertainment center.  

• Snacks: 12:00pm - 6:00pm, Bar: 11:00am - 11:00pm.  

SUN DECK BAR & PIZZA, Close to the FlowRider offers pizza and snacks (open 10:00am-11:00pm).  

WET POOL BAR: Main pool of south tower (10:00am-6:00pm).  

*All bar hours of operation are subject to change.  

Please Note:  

• Wet clothes or uncovered swimwear is not allowed in the restaurants and in most bars.  

Add-On Package (Honeymoon 17-18) (back to top)

HONEYMOON PACKAGE 2017-2018 This package can be booked for honeymoon, vow renewal or an anniversary.  

Booking Dates: 05/23/2016 - 12/23/2018 Travel Dates: 12/24/2016 - 12/23/2017 12/24/2017 - 12/23/2018  

Package Inclusions:  

• A complimentary bottle of sparkling wine  

• Mini cake  

• One honeymoon dinner (at selected restaurants)  

• Two t-shirts  

• Breakfast in bed (one time, upon request)  

• Guaranteed turn down service  

• Honeymooner's desk and late check out until 6:00pm (upon request and subject to availability).  

Package Minimum Stay: 3 nights  

Please Note:  

• "Honeymooners" must be noted in the rooming list to receive amenities.  

• Honeymooners must present proof of marriage within the past year in order to receive amenities.  

• Proof of recent vow renewal or anniversary date may be required by the resort for guests booking this package.  

Specialty Package (All Inclusive 17-18) (back to top)

ALL INCLUSIVE/UNLIMITED SAVINGS PACKAGE 2017-2018 Guests who book this package will receive the inclusions listed below.  

Booking Dates: 01/20/2016 - 12/23/2018 Travel Dates: 12/24/2016 - 12/23/2017 12/24/2017 - 12/23/2018  

Package Inclusions:  

• Luxurious accommodations  

• Fine dining options (for breakfast, lunch and dinner)  

• Delicious snacks  

• Top-shelf drinks  

• Room service (24-hour)  

• Wireless Internet throughout the property and in rooms  

• Complimentary Internet service when using resort's computers  

• Entertainment  

• Non-motorized water sports  

• Taxes and gratuities  

• Round-trip airport transfers  

Please Note:  

• A 3-night minimum stay is required year round for the Concierge Level accommodations.  

• Some peak/holiday dates may require a 5-night minimum stay (for all categories).  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

2017-2018 Bonus Features:  

• Travel Dates: 12/24/2016 - 12/23/2018  

• Chaise Lounges  

• Daily Activities  

• Towels  

• Use of Fitness Center  

• Watersports (Non-Motorized)  

• Welcome Drink  

• Unlimited phone calls to Mexico and to the ContinentalU.S. and Canada. Some restrictions apply.  

Miscellaneous Information (back to top)

 

Meeting Supplement  

• A meeting supplement will apply whenever meeting space is required.  

• All adults sharing the room must pay the supplement for their entire stay and it cannot be sold separately.  

2018 Transfers:  

• Travel Dates: 12/24/2017 - 12/23/2018  

Ground transportation to and from Sangster International Airport (MBJ) or Norman Manley International Airport (KIN) is included.  

 

General Information:  

• This resort was previously the Sunset Jamaica Grande Resort.  

• The first 2 guests in room are considered adults (regardless of age) and are charged accordingly.  

2017 Transfers:  

• Travel Dates: 12/24/2016 - 12/23/2017  

Ground transportation to and from Sangster International Airport (MBJ) is included.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Swim with Dolphins Attraction: 3 miles(5 kms) by car  

• Sun Valley Plantation  

• Dunns River Falls: 3 miles(5 kms) by car  

• Mystic Mountain Park: 3 miles(5 kms) by car