Our Lucaya Reef Village Resort
Royal Palm Way
Lucaya, Bahamas

 

Distance from Hotel to Airport, 10 miles (16 kms).  

Just off the coast of Florida, there's a place where the beaches are breathtaking, the vegetation is lush, and the weather is as warm and inviting as the people. This place is called Grand Bahama Island and Our Lucaya Beach & Golf Resort The Reef is in the heart of it.  

Come and stay in one of the beautiful guest rooms or suites, commonly described as cool, colorful, Caribbean. Or venture outdoors where you can do whatever your heart desires. Swim alongside dolphins, ride horseback down a white sand beach, spend the day bone fishing - the list goes on and on. Your dream vacation awaits.  

Hotel Amenities (back to top)
  • Babysitting Services ($)
  • Banana Boat Rides
  • Basketball Court
  • Beach
  • Boat Trips ($)
  • Business Center
  • Car Rental Service ($)
  • Casino
  • Children's Playground
  • Children's Program
  • Concierge
  • Driving Range
  • Gift Shop
  • Golf Lessons
  • Kayaks
  • Laundry Service ($)
  • Lounges
  • Luggage Storage
  • Parasailing ($)
  • Parking (complimentary)
  • Physically Challenged Facilities
  • Pool (children's)
  • Pools (outdoor)
  • Putting Green
  • Restaurants
  • Safe Deposit Boxes
  • Sauna
  • Snorkeling ($)
  • Steam Bath/Room
  • Sundries Shop
  • Tennis Courts (lighted)$ ($)
  • Tennis Lessons
  • Tours
  • Valet Service ($)
  • Volleyball (beach)
  • Water Skiing
  • Whirlpool
  • Windsurfing ($)

Golf Courses:  

• The Lucaya Lucayan Course 6,824 yards  

• The Lucaya Reef Course 6,920 yards  

Island Setting: -372-acre resort spearheading the resurgence of Grand Bahama Island. The resort features one of the largest resort beaches in The Bahamas. Just 55 miles east of Miami, 35 minutes via air from Florida and less than two-and-a-half hours from New York. Grand Bahamas Island is one of the largest in the archipelago of 700 Bahamian Islands.  

Restaurants and Lounges: -13 uniquely themed restaurants and lounges including mouth-watering steaks and fresh seafood at Churchill's Chop House, Pacific Rim cuisine at China Beach and the world marketplace buffet at Willy Broadleaf.  

Senses Spa & Fitness Center: -25,000 square feet  

• Island-inspired signature treatments to slim, soften, detoxify, purify or polish such as "peace," "relief" and "joy" with native elements and ingredients. Water treatments include submerged massages, rain massages and hydro baths in seaweed.  

Fitness Center:  

• Strength training equipment including treadmills, bikes, elliptical machines and spinning bikes. Personal trainers are available to coordinate fitness programs.  

Isle Of Capri Casino: -35,000 square feet -30 tables including Baccarat, Caribbean Stud Poker, Blackjack, Roulette, plus 400 slots and sports gaming.  

Resort Diversions: Swimming in four themed, freshwater pools, snorkeling, kayaking and sailing, professional lessons from scuba diving to golf and tennis, exclusive all-ages marine educational program via UNEXSO, day or night tennis on four premier courts, basketball, beach volleyball and daily organized activities.  

Side Trips:  

• Exploring Caves and Caverns, Dolphin Encounter, Eco-Tours, Rand Nature Center, Straw Market Souvenirs, Bird watching, Sailing and Boat Charters, Duty-Free and Boutique Shopping, Offshore and Deep-Sea Fishing, Wilderness and Beachside Horseback Riding, All-terrain Nature Walks, Hiking, Biking.  

Amenities:  

• Same-day pressing, dry-cleaning and laundry services.  

($) Denotes a fee may be charged.  

Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 11:00 am  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• European Plan  

• Children aged 17 and under sharing parents room are accommodated free.  

• Children 13-17 must pay a service charge  

• No tax or service charge fee applies for children 12 and under  

All Inclusive Plan  

• Children aged 5 and under sharing parents room are free on the AI Plan.  

• Children 6-17 years old pay children's rates -18 and older are charged as adults (inclusive of service charge and resort fee per night)  

Maximum Occupancy:  

• 2009 Island View - 4 adults or 2 adults and 2 children.  

• Pool View - 4 adults or 2 adults and 2 children.  

• Ocean View - 4 adults or 2 adults and 2 children.  

• Deluxe Suite Island - 4 adults or 2 adults and 2 children.  

• Deluxe Suite Ocean - 5 adults or 3 adults and 2 children.  

• Family Suite - 5 adults or 3 adults and 2 children.  

• Luxury Suite Ocean - 5 adults or 3 adults and 2 children.  

2010 Traditional Island View - 4 adults or 2 adults and 2 children.  

• Deluxe Pool View - 4 adults or 2 adults and 2 children.  

• Deluxe Oceanview - 4 adults or 2 adults and 2 children.  

• Deluxe Island Suite - 4 adults or 2 adults and 2 children.  

• Deluxe Ocean Suite - 4 adults or 2 adults and 2 children.  

• Family Suite - 5 adults or 3 adults and 2 children.  

• Luxury Ocean Suite - 4 adults or 2 adults and 2 children.  

Traditional Island View, with either an Island or resort view these are Caribbean influenced rooms, 375 square feet, offering Sheraton Suite Sleeper, tub shower combo, working desk, chair with ottoman and phone with data port. No balcony or patio. Connecting rooms available upon request.  

Deluxe Poolview, with either a pool or resort view these are Caribbean influenced rooms, 375 square feet, offering balcony or patio, Sheraton Suite Sleeper, tub shower combo, working desk, chair with ottoman and phone with data port. Connecting rooms available upon request.  

Deluxe Oceanview, with an ocean view these are Caribbean influenced rooms, 375 square feet, with balcony or patio, Sheraton Suite Sleeper, tub shower combo, working desk, and chair with ottoman and phone with data port. Connecting rooms available upon request.  

Deluxe Island Suite(*), Island view Caribbean influenced 2-room suite, 750 square feet, with balcony, Sheraton Suite Sleeper, efficiency kitchen, tub shower combo, sitting room with sofa and chair with ottoman, working desk and phone with data port.  

Deluxe Ocean Suite(*), Ocean view Caribbean influenced 2-room suite, 750 square feet, with balcony or patio, Sheraton Suite Sleeper, efficiency kitchen, tub shower combo, sitting room with sofa and chair with ottoman, working desk and phone with data port.  

Family Suite(*), (*), Caribbean influenced 4-room suite, 1400 sq. feet, with patio overlooking Camp Lucaya. Two Bedroom Suite with Sheraton Suite Sleeper with king bed in master bedroom, sofa sleeper in living room, and second bedroom has two double beds. Suite has a fully equipped kitchen with microwave, stove, dishwasher and refrigerator, tub shower combo, walk-in closet, sitting room with sofa and chair with ottoman, entertainment center with TV/VCR/CD, dining room, working desk, and phone with data port. Suite may connect with a Traditional Room with two double beds.  

Luxury Ocean Suite(*), Ocean view Caribbean influenced 3-room suite, 1125 square feet, with balcony on 4th floor, Sheraton Suite Sleeper, efficiency kitchen, tub shower combo, sitting room with sofa and chair with ottoman, entertainment center with cable TV/VCR/CD, dining room, working desk, and phone with data port and dining room.  

Bedding consists of 1 king bed or 2 double beds featuring Sheraton's new "Sweet Sleeper" beds.  

Specific bedding requests are fulfilled upon availability, but cannot always be guaranteed. During certain peak season rooms with king beds and connecting rooms are limited. Cribs and roll away beds are available at no extra charge, and are confirmed upon check-in, based upon availability.  

 

(*) Denotes on request basis only, no allotment given.  

All accommodations include: balcony or patio, movies (in accommodation), air conditioning, iron, movies (in accommodation), data port, ironing board, ironing board, movies (in accommodation), non-smoking accommodations, physically challenged accommodations, refrigerator, safe, telephone and television (cable).  

Miscellaneous Amenities:  

• The Sheraton Sweet Sleeper Crib (available upon request)  

• The Sheraton Sweet Sleeper Bed  

Cribs:  

• Cribs are available at no extra charge, and are confirmed upon check-in, based upon availability.  

Rollaway Beds: ($):  

• Rollaways are available at an additional cost.  

 

 

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Hammerheads, Swim-up bar at Serpentine Pool.  

General Opening Hours: 11:00am - 5:00pm General Opening Days: Daily  

Havana Cay Cigar Bar, Cognacs, vintage wines and fine cigars.  

General Opening Hours: 5:00pm-10:00pm General Opening Days: Daily  

Lighthouse Bar, Premium wine, beer and spirits.  

Waves Bar & Grill, Poolside pick-up snacks and drinks.  

China Grill, Cocktails and snacks with an Asian flair.  

Churchill's Bar, Enjoy cocktails in the Manor House.  

On Higher Grounds, Island-inspired coffee house.  

General Opening Hours: 6:00am-1:00pm General Opening Days: Daily  

Sugar Mill Bar & Grill, Traditional casual fare poolside.  

Barracudas, a la carte or buffet restaurant.  

Cuisine: American.  

General Opening Hours: 7:00am-11:20am  

China Beach, Asian fare with interactive show kitchen.  

Cuisine: Asian.  

Churchill's Chop House, Elegant steakhouse with open kitchen.  

Iries Cuisine: Caribbean, Cuban, Latino.  

General Opening Hours: 6:00pm-10:00pm General Opening Days: Daily  

Prop Club, Join-in jam sessions and dancing until dawn. Bar hours 11:30am-1:00am.  

Dinner Hours: 5:00pm-11:00pm  

Willy Broadleaf, Worldly themed marketplace buffet.  

General Opening Hours: 7:00am-11:30am General Opening Days: Daily  

Specialty Package (All Inclusive 09) (back to top)

ALL INCLUSIVE PACKAGE 2009  

Booking Dates: 09/09/2008 - 01/01/2010 Travel Dates: 01/02/2009 - 01/01/2010  

Package Inclusions:  

• Room accommodation  

• Meals and beverages (including alcohol) throughout the day  

• Non-motorized watersports  

• Room tax, service charge and resort fee  

• Food and beverage gratuities  

Please Note:  

• Restaurants and Bars included on the All Inclusive Plan: Barracudas, Prop Club, Sugar Mill and Iries (Iries is currently closed on Thursday & Friday, subject to change. Selected menu items are included, All Inclsive Guests will be presented with a menu that will have the items that are included on the plan, and additional items can be ordered with the surcharge amount.)  

• Excludes: Room service, mini-bar, China Beach, Churchill's, Willy Broadleaf's, Havana Cay, Plantation Cafe, On Higher Grounds, Hammerheads, China Grill and Waves  

• Children rates: 0-5 years are free, 6-12 and 13-17 are charged per child and 18 & older charged as an adult inclusive of service charge and resort fee per night  

Specialty Package (All Inclusive 10) (back to top)

ALL INCLUSIVE PACKAGE 2010  

Booking Dates: 07/16/2009 - 01/01/2011 Travel Dates: 01/02/2010 - 01/01/2011  

Package Inclusions:  

• Room accommodation  

• Meals and beverages (including alcohol) throughout the day  

• Non-motorized watersports  

• Room tax, service charge and resort fee  

• Food and beverage gratuities  

Please Note:  

• Restaurants and Bars included on the All Inclusive Plan: Barracudas, Sugar Mill, Prop Club and Iries. (Iries is available on every 3rd night of stay, subject to change. Selected menu items are included, All Inclusive Guests will be presented with a menu that will have the items that are included on the plan, and additional items can be ordered with the surcharge amount.)  

• Excludes: Room service, mini-bar, China Beach, Churchill's, Willy Broadleaf's, Havana Cay, Plantation Cafe, On Higher Grounds, Hammerheads, China Grill and Waves  

• Children rates: 0-5 years are free, 6-12 and 13-17 are charged per child and 18 & older charged as an adult inclusive of service charge and resort fee per night.  

Specialty Package (Honeymoon 09-10) (back to top)

HONEYMOON PACKAGE 2009-2010  

Booking Dates: 09/09/2008 - 01/01/2011 Travel Dates: 01/02/2009 - 01/01/2010 01/02/2010 - 01/01/2011  

Package Inclusions:  

• Room accommodation  

• Room tax, service charge and resort fee -$100.00 Food and Beverage credit daily  

• Aphrodisiac Spa Amenity upon arrival  

• A "Sense of Togetherness" massage (gratuity included)  

Package Minimum Stay: 3 nights  

Please Note:  

• This package is based on a 3-night stay, additional nights are available at an extra cost.  

Specialty Package (Map 10) (back to top)

MODIFIED AMERICAN PLAN 2010  

Booking Dates: 07/16/2009 - 01/01/2011 Travel Dates: 01/02/2010 - 01/01/2011  

Package Inclusions:  

• Room accommodation  

• Breakfast and dinner (excludes alcoholic beverages)  

• Non-motorized watersports  

• Room tax, service charge and resort fee  

• Food and beverage gratuities  

Please Note:  

• Restaurants and Bars included on the MAP Plan:  

• Barracudas, Prop Club and Iries.  

• Excludes: Room service, mini-bar, China Beach, Churchill's, Willy Broadleaf's, Havana Cay, Plantation Cafe, On Higher Grounds, Hammerheads, China Grill and Waves. Also excludes alcoholic beverages.  

• Children rates: children 12 and under are charged child rates and 13 and older charged as an adult inclusive of service charge and resort fee per night.  

Specialty Package (Golf 09-10) (back to top)

UNLIMITED GOLF PACKAGE 2009-2010  

Booking Dates: 09/09/2008 - 01/01/2011 Travel Dates: 01/02/2009 - 01/01/2010 01/02/2010 - 01/01/2011  

Package Inclusions:  

• Room accommodation  

• Unlimited golf on both golf courses (golf cart included)  

• Transfers to/from the golf courses  

• Room tax, service charge and resort fee  

Package inclusions are subject to change.  

Meal Plan Options (back to top)

All Inclusive - ALL INCLUSIVE PLAN For further details on the All Inclusive features, please see the specialty package entitled ALL INCLUSIVE 10.  

Modified American Plan - MAP For further details on the Modified American Plan features, please see the specialty package entitled MAP 10.  

Miscellaneous Information (back to top)

The Children's Club:  

• The Children's Club is for children from 3 years to 12 years to 12 years old. This facility is open from 9:00am-5:00pm, and from 6:00pm-10:00pm daily. This program includes pool and beach games, story times, watersports, treasure hunts, art and handicrafts, computer games, a playground, children's' pool and activity center. These facilities were designed with your children's special needs in mind.  

Resort Fees 2009-2010:  

• There is a mandatory resort fee per person, per night for adults and children 13 years of age and older.  

• This fee will be charged for every occupied night, and will apply to all promotional rates, including complimentary nights.  

• No resort fee applies for children 12 or under.  

• Resort fees are included in the tour operator's rates. Resort Fee Inclusions:  

• Use of Senses Spa Fitness Center  

• Unlimited local phone calls  

• Beach towel and chairs  

• Water flotation devices for the pools  

• Lucayan Golf Course Driving Range (Balls)  

• Camp Lucaya facilities for children - complimentary use of pool and playground with adult supervision  

• High speed internet access  

Please Note:  

• The Service Charges and Resort Fees are included in the tour operator's rates, they do not have to be paid separately at the hotel for the European Plan (EP) or All Inclusive (AI) packages.  

The Camp Lucaya Program:  

• The Camp Lucaya Program has been designed to keep the children happily occupied while their parents relax and enjoy the extensive facilities at the resort.  

Hours: 9am-5pm, 7 days a week. Evening program available during peak season, those hours are Thursday-Saturday 6pm-11pm. Access to Camp Lucya is complimentary, however there is a $10.00 charge per day per child.  

Spring Break Policies 2010:  

• For stays between 02/25/10-04/30/10 all resort guests must be aged 25 or older to register for a guest room.  

• Contracted maximum occupancy of 4 adults per room applies during above dates and through the contract year.  

• Historically, Spring Break travel occurs from mid-February through April 30th. Our Lucaya Reef Village Resort will not actively solicit Spring Break business or organize Spring Break activities in 2010.  

Service Charges:  

• There is a mandatory service charge fee per person for adults and children 13 years of age and older.  

• This fee covers all gratuities for guest services by employees (excluding food & beverage) and will be charged for every occupied night and will apply to all promotional rates, including complimentary nights.  

• No service charge applies for children 12 or under.  

• Service charges are included in the tour operator's rates.  

Hurricane Policy Stipulations:  

• Cancellation and no-show fees will be waived for the period that Grand Bahama Island is under a Hurricane Warning and/or a Hurricane Watch. (*not a Tropical depression or warning)  

• Guests holding confirmed and full deposited reservations and are within the non-refundable window that are unable to travel to the resort due to closing of the Grand Bahama Island International airport or The Westin and Sheraton Grand Bahama Island Our Lucaya Resort will be given the option for a full refund (to the method of payment) OR a one room category upgrade on their next visit to The Westin and Sheraton Grand Bahama Island Our Lucaya Resort within one calendar year.  

• Reservations for comparable accommodations will be made on a space available basis and black out dates may apply.  

• Any commission owed to travel agents will be paid on the stay interrupted by the hurricane as long as revenue is generated and received by the resort.  

• Other expenses including but not limited to airfare, food and beverage, or catered services are not included or covered by this guarantee.  

• In House guests will not be penalized for an early departure in the event of a hurricane.  

• Any unused portion of a deposit for an inhouse guest will be refunded in the event of a hurricane.  

• The guarantee offered by Hutchinson Whampoa Inc. is subject to change at the discretion of the operator at any time without notice Grand Bahama Island must be placed under a Hurricane Watch or Hurricane Warning by the National Hurricane Center for the Hurricane Guarantee Policy to be in effect.  

Please Note:  

• A hurricane is defined/validated by the national hurricane center only - typically a tropical cyclone in which the maximum sustained surface wind is 74 mph to 64 knots or greater  

Travel Dates: 07/01/2008 - 12/31/2008  

Hurricane Guarantee Policy:  

• In the event of a hurricane on Grand Bahama Island, The Westin and Sheraton Grand Bahama Island Our Lucaya Resort will replace a guest's vacation for the entire duration of the reservation. This guarantee applies to room and applicable taxes. This policy is applicable to transient and group reservations as stipulated in their contracts.  

Travel Dates: 07/01/2008 - 12/31/2008  

Spring Break Policies 2009:  

• For stays between 02/25/09-04/30/09 all resort guests must be aged 25 or older to register for a guest room.  

• Contracted maximum occupancy of 4 adults per room applies during above dates and through the contract year.  

• Historically, Spring Break travel occurs from mid-February through April 30th. The Westin & Sheraton at Our Lucaya will not actively solicit Spring Break business or organize Spring Break activities in 2009.  

Grandma Lucaya's Nursery:  

• Grandma Lucaya's Nursery located in Camp Lucaya is for the children from newborn to 2 and 1/2 years. This facility is open from 9am-5pm daily & 6pm-10pm Thurs-Sat. The nursery will be closed from 12:30pm- 1:30pm for lunch.