Iberostar Cozumel
Carretera Costera Sur Km. 17782, El Cedral
77710 Cozumel, Quintana Roo, Mexico

Distance from hotel to downtown Cozumel, 20 minutes. Distance from hotel to Cozumel International Airport (CZM), 30 minutes.  

The architecture of this cozy all-inclusive hotel blends in perfect harmony with the environment, where nature stands out. The property features over 170 meters of white sand beach, and the fantastic pool area is divided into three sections: a main area, activities area and children's area, and it is surrounded by abundant vegetation. This hotel offers 294 rooms with two double beds or one king size bed, located in bungalow style one or two story buildings. Each building has 4 or 8 rooms with garden and/or pool views. All rooms are equipped with air conditioning, a ceiling fan, bathrooms with shower, a terrace or balcony, color cable TV, fully stocked minibar, telephone and safe deposit boxes.  

Hotel Amenities (back to top)
  • Accommodations for Physically Challenged Guests
  • Activities Desk
  • Aerobic Classes
  • Aerobics (aqua)
  • Bar (swim-up)
  • Barber Shop ($)
  • Bars
  • Basketball Court
  • Beach (onsite)
  • Beauty Salon ($)
  • Billiards
  • Breakfast Room
  • Car Rental Desk ($)
  • Children's Activities
  • Children's Playground
  • Currency Exchange
  • Disco
  • Dive Center ($)
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Facilities for Physically Challenged Guests
  • Fitness Center
  • Floors (2)
  • Front Desk (24-hour)
  • Gift Shop ($)
  • Health Club
  • Hospitality Desk
  • Internet Access ($)
  • Laundry Service ($)
  • Massage Services ($)
  • Medical Services ($)
  • Multilingual Staff
  • Parking
  • Ping Pong
  • Pool (children's)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (4)
  • Rooms (306)
  • Security (24-hour)
  • Spa ($)
  • Suites
  • Sundries Shop
  • Taxi Stand ($)
  • Tennis Court (lighted) ($)
  • Tennis Instructor ($)
  • Tour Desk
  • Tours & Excursions $ ($)
  • Towels (beach)
  • Towels (pool)
  • Travel Agency ($)
  • Umbrellas (beach)
  • Umbrellas (pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)
 

• The client must pay the babysitter directly (cash only).  

• The maximum number of children per babysitter is 3 children at a time. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

All Inclusive, Beach, Dive, Eco-Tourism, Wedding, Honeymoon, Romance, Spa and Family Friendly.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2017 Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Superior Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Oceanview Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Oceanfront Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Family Standard Room* - 6 adults or 4 adults and 2 children or 3 adults and 3 children or 5 adults and 1 child.  

• Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Ocean View Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Oceanfront Junior Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Presidential Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

*Family rooms must have a minimum of 4 adults and 1 child.  

2018 Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Superior Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Oceanview Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Oceanfront Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Family Standard Room* - 6 adults or 4 adults and 2 children or 3 adults and 3 children or 5 adults and 1 child.  

• Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Ocean View Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Oceanfront Junior Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Presidential Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

*Family rooms must have a minimum of 4 adults and 1 child.  

2019 Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Superior Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Oceanview Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Oceanfront Standard Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Family Standard Room* - 6 adults or 4 adults and 2 children or 3 adults and 3 children or 5 adults and 1 child.  

• Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Ocean View Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Oceanfront Junior Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Presidential Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

*Family rooms must have a minimum of 4 adults and 1 child.  

Standard, (STD) Room with a private balcony, air conditioning, ceiling fan, minibar (stocked every other day with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker and hair dryer. Bathroom with vanity sink, shower. Total area is 269 square feet. 3 physically challenged rooms available.  

• Bedding: 1 king bed or 2 double beds. View: Garden.  

Priority Location Standard Room, (LCV) Room with a private balcony, air conditioning, ceiling fan, minibar (stocked every other day with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker and hair dryer.  

• Bathroom with vanity sink, shower. Total area is 269 square feet. Priority location convenient to beach and pool. Complimentary WiFi in lobby.  

• Bedding: 1 king bed or 2 double beds. View: Garden.  

Superior Standard Room, (S0H) TBA  

Ocean View Standard, (OSX) Room with a private balcony with ocean view, air conditioning, ceiling fan, minibar (stocked every other day with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker and hair dryer. Bathroom with vanity sink, shower. Total area is 269 square feet. Complimentary WiFi in lobby.  

• Accommodation amenities include: and .  

Standard Oceanfront, (SOT) Rooms with a private balcony with oceanfront view, air conditioning, ceiling fan, mini bar (stocked every other day with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker, hair straightening iron and hair dryer. Bathroom with vanity sink, shower. Total area is 269 square feet. Complimentary WiFi in lobby.  

Suite, (STE) Suite with 1 king bed and one pull out sofa bed, private balcony, air conditioning, ceiling fan, minibar (stocked daily with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board, hair straightening iron and hair dryer. Bathroom with vanity sink, shower. Total area is 538 square feet. Complimentary WiFi in lobby. Unlimited reservations at specialty restaurants.  

• View: Garden.  

Standard Family Room, (PR5) Room with guranteed connecting bedrooms, one room with 2 double beds and one room with 1 king bed, a private balcony, air conditioning, ceiling fan, minibar (stocked every other day with beer, soft drinks and bottled water), TV, alarm clock, digital safe, coffee maker and hair dryer. Bathroom with vanity sink, shower. Total area is 538 square feet. Family amenities (children's items).  

• Priority reservations at specialty restaurants. Complimentary WiFi in lobby.  

• View: Garden.  

Ocean View Suite(*) View: .  

Oceanfront Junior Suite(*), (FJR) Suite with a private balcony, air conditioning, ceiling fan, minibar (stocked daily with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board, hair straightening iron and hair dryer. Bathroom with vanity sink, shower. Total area is 538 square feet. Complimentary WiFi in lobby. Espresso machine. Beach towels in room. Unlimited reservations at specialty restaurants.  

• Bedding: 1 king bed.  

Presidential Suite(*), (PST) Suite with oversized bedroom, a large living room, a separate dining room and kitchenette. Private terrace with ocean view and swimming pool. Air conditioning, ceiling fan, minibar (stocked daily with beer, soft drinks and bottled water), flat screen TV, alarm clock, digital safe, coffee maker, microwave, iron and ironing board, hair straightening iron, hair dryer. Bathroom with vanity sink, bathrobe and slippers, shower. Total area is 1238 square feet. Convenient beachfront location on first floor. Complimentary WiFi in lobby and room. Unlimited reservations at specialty restaurants. Early check-in and late check-out upon availability. Beach towels in room. Daily turndown service. Romantic turndown service once. Aromatherapy service once. Espresso machine. One 50 minute massage per person per stay. One romantic dinner. Game console. Flowers in room.  

• Bedding: 1 king bed.  

(*) Denotes on request basis only, no allotment given.  

All accommodations include: housekeeping, trouser press: ($), balcony, crib (on request), telephone, wake-up calls, internet access: ($), air conditioning, safe (in accommodation), ceiling fan, hairdryer, , maid service, alarm clock, , coffee maker and mini-bar.  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Beach Bar, Climb out of the surf and right into a tall cool beverage.  

El Patio Lobby Bar, The perfect spot for a quick pick me up between activities.  

La Perla Pool Bar, Serving your favorites, poolside  

Theatre Bar La Ceiba, Mingle before the curtain goes up or during intermission. For adults 18 years of age and older.  

Cozumel Buffet, Our endless buffet serves a continental breakfast 6:00am to 7:00am, full breakfast 7:00am to 10:00am, and dinner from 6:30pm to 10:00pm. Dinners at Cozumel Buffet showcase Mexican, Italian, Asian, and international specialties. From 11:00pm to 6:00am, guests can snack on hot and cold foods. Hot snacks are available from 11:00pm to 2:00am and cold snacks 2:00am to 6:00am.  

Dress Code: Casual. No bathing suits. Gentlemen must wear shirts with sleeves for dinner  

Cantina Dos Marias(*), Guests can savor the best of Tex-Mex cuisine at this restaurant. Formal dress required: Gentlemen are kindly asked to wear long pants.  

Cuisine: Tex-Mex.  

(*) Denotes reservation is required.  

La Pagoda Restaurant(*), With an Asian inspired setting and menu, this restaurant serves meats, veggies and a wide variety of entrees.  

Cuisine: Asian.  

Dress Code: Casual.  

(*) Denotes reservation is required.  

Palapa El Cedra, Providing an informal setting, Palapa El Cedral prepares a breakfast and lunch buffet with salads, hamburgers, meats, and pastas. If you are feeling that late afternoon hunger, Palapa El Cedral also offers a snack bar.  

El Cedral, A fine a la carte restaurant, El Cedral Steakhouse specializes in fine cuts of grilled or barbequed meat. Formal dress required; although longer shorts are permitted.  

Dress Code: Casual.  

Please Note:  

• The number of guaranteed reservations varies among the different hotels since this is established by their own management based on number of restaurants available on site & the average stay of their guests. Please see below the Length of Stay & Amount of Guaranteed Reservations  

Length of Stay & Amount of Guaranteed Reservations:  

• 1 - 4 nights - 1 guaranteed reservation.  

• 5 - 7 nights - 2 guaranteed reservations.  

• 8 - 10 nights - 3 guaranteed reservations.  

• 11 - 13 nights - 4 guaranteed reservations.  

• 14 nights - 6 guaranteed reservations.  

Restrictions:  

• Reservations have to be made in advance.  

• Dress code applies: gentlemen must wear shirts with sleeves at all specialty restaurants, and they must wear long trousers at most of them.  

• Appropriate footwear is also encouraged.  

• Most restaurants are non-smoking.  

• At certain restaurants there is a minimum age:  

• For example at Gourmet El Museo at Paraiso Lindo and Gourmet L'Etoile at Paraiso Maya (12 years).  

• Any extra reservation will be granted only if there is availability on the very same day. Guests are placed on a waiting list and they will be notified that afternoon.  

 

Add-On Package (All Inclusive 2016-2017) (back to top)

ALL INCLUSIVE 2016-2017  

Booking Dates: 07/27/2015 - 10/31/2017 Travel Dates: 12/01/2015 - 10/31/2017  

Package Inclusions:  

• Unlimited imported & domestic drinks  

• Internaional buffet restaurant with "show cooking" Mexican, Italian, Japanese, Tropical and steakhouse specialty restaurants with a la carte dining  

• Beach restaurant and grill for lunch and snacks  

• One swim up bar and 5 bars  

Add-On Package (Honeymoon Package 2016-2017) (back to top)

HONEYMOON PACKAGE 2016-2017  

Booking Dates: 07/31/2015 - 10/31/2017 Travel Dates: 12/01/2015 - 10/31/2017  

Package Inclusions:  

• Bottle of champagne  

• Fruit basket  

• Iberostar gift  

Please Note:  

• Copy of the marriage certificate will be required upon check-in at the hotel  

• Promotion/Voucher code: HONEYMOON  

Add-On Package (Honeymoon Package 2018-2019) (back to top)

HONEYMOON PACKAGE 2018-2019  

Booking Dates: 06/20/2017 - 10/31/2019 Travel Dates: 11/01/2017 - 10/31/2019  

Package Inclusions:  

• Bottle of champagne  

• Fruit plate  

• Iberostar gift  

Please Note:  

• Copy of the marriage certificate will be required upon check-in at the hotel.  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

• Chaise lounges  

• Daily activities  

• Towels  

• Bottled water  

• Use of Tennis Courts  

• Watersports (Non-Motorized)  

• Welcome Drink  

• Use of Fitness Center  

Miscellaneous Information (back to top)

 

Iberostar Exchange Privileges:  

• Clients from Iberostar Paraiso del Mar and Iberostar Paraiso Beach can spend the day (9:00am to 6:00pm) at Iberostar Tucan and Iberostar Quetzal or Iberostar Cozumel without paying for a day pass (transportation not included).  

• The same above privileges are given for clients from either Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel  

• Clients from Iberostar Paraiso Lindo have full access to facilities & restaurants (if availability allows it) at Iberostar Paraiso del Mar and Iberostar Paraiso Beach and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

• Clients of Iberostar Paraiso Maya have full access to facilities & restaurants (if availability allows it) of Iberostar Paraiso del Mar and Iberostar Paraiso Beach as well as Paraiso Lindo and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

• Clients of Iberostar Grand Hotel Paraiso have full access to facilities & restaurants (if availability allows it) to the whole Paraiso Complex and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

General Information:  

• This IBEROSTAR Resort is a part of the "Premium Collection" .  

Spring Break Groups Policy:  

• Travel Dates: 11/01/2017 - 12/31/2019  

• In order to maintain a family oriented environment, IBEROSTAR Hotels and Resorts will be implementing a policy directed at student/youth groups.  

• Students/youths are considered by the hotel as any person between 16 and 23 years of age.  

• In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, groups shall adhere to the following conditions:  

• Any student/youth group must be pre-approved and will be reviewed on a case by case basis.  

• Upon check in, each group will be required to leave a refundable cash deposit of $200.00 USD per room for any charges or damages that might be incurred during the stay.  

• In the event that any members from the group engage in inappropriate behavior disrespecting hotel staff and/or other guests or cause physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.  

Spring Break Policy:  

• Travel Dates: 11/01/2017 - 10/31/2019  

IBEROSTAR Hotels and Resorts is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:  

•  

• The minimum age requirement for check in is 18 years of age.  

• One parent or chaperone at least 25 years of age will be required per room for check in.  

• In the event that any guests engage in inappropriate behavior disrespecting hotel staff and/or other guests or cause physical damages to the facilities, the hotel management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Palancar