Distance from Hotel to Town, 17 miles (27 kms). Distance from Hotel to Airport, 8 miles (13 kms).
Located in the southern end of the hotel zone in Cancun, Sun Palace is the only property geared to couples in this area. This all-inclusive, couples' only resort features 252 guestrooms, all beautifully appointed with a double Jacuzzi, balcony, 24 hour room service and unparalleled ocean views. Couples rejoice in the spa, three infinity pools with swim up bar at main pool, an indoor pool with two Jacuzzis and a stunning white sand beach. Four specialty restaurants satisfy the most demanding palates with a variety of international cuisines. Active guests enjoy kayaks and paddle boats, a full equipped gym and unforgettable off site excursions to interesting Mayan sites, while daily activities and nightly shows will keep them entertained throughout their stay.
- Hotel Information
- Hotel Amenities
- Markets
- Accommodation Categories and Descriptions
- Food and Beverage Outlets
- Add-On Package (Complimentary Honeymoon Package 2011-2012)
- Add-On Package (Compliments of Palace Resorts 2012)
- Add-On Package (Exotic Peacock 2012)
- Add-On Package (Golf/Spa Package 2012)
- Add-On Package (Lavender Luxe 2012)
- Add-On Package (Metallic Sands 2012)
- Add-On Package (Nautical 2012)
- Add-On Package (Pearl Shimmer 2012)
- Add-On Package (Pure 2012)
- Add-On Package (Romantic Red 2012)
- Add-On Package (Sultry Sunset 2012)
- Add-On Package (Unlimited Golf Package 2012)
- Specialty Package (All Inclusive Features 2012)
- Bonus Features
- Miscellaneous Information
- Beauty Salon ($)
- Billiards
- Car Rental ($)
- Concierge
- Daily Activities
- Dry Cleaning Services ($)
- Entertainment (live, nightly)
- Fitness Center
- Game Room
- Gift Shop
- Golf ($)
- Ice Machines
- Laundry Service ($)
- Lobby Bar
- Marina
- Multilingual Staff
- Parking
- Pools (indoor)
- Pools (outdoor)
- Restaurants (4)
- Room Service (24-hour)
- Sauna
- Scuba Demonstration
- Snack Bar
- Spa (full service) ($)
- Travel Agency ($)
Miscellaneous Amenities
• Wireless Internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. If a guest needs to use the computer located in the business centers, then they must pay the applicable fee. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.
Couples Only and Adults Only.
Arrival/Departure Time:
• Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.
Children Policy:
• No children accepted. Adults only (18 years and older).
Maximum Occupancy:
• Superior Deluxe Ocean View - 2 adults.
• Deluxe Room Resort View - 2 adults.
• Junior Suite Ocean View - 2 adults.
• Concierge Level - 2 adults.
• 1 Bedroom Presidential Suite - 2 adults.
Please note: Single occupancy is not available.
Superior Deluxe Oceanview, Located on floors 6 to 7 (non smoking) and 8 (smoking), double Jacuzzi in the room, private balcony with chairs and table, in room wine and fruit, 435 square feet. Number of accommodations: 12 Bedding: 1 king bed. Accommodation amenities include: balcony (private).
Deluxe Resort View Room, Located on floors 1 & 2 (non-smoking) and 8 (smoking). Double Jacuzzi, in room wine and fruit, private bath with shower only, balcony with chairs & table, views of resort or common areas, 435 square feet. Bedding: 1 king bed.
Junior Suite Oceanview, 574 square feet. Number of accommodations: 100 Bedding: 1 king bed. View: Ocean. Accommodation amenities include: slippers, television (satellite), turndown service, alarm clock, balcony, bath amenities, hairdryer, internet access (wireless), private bath, safe (laptop compatible), sitting area and bathrobe.
Concierge, 574 square feet Number of accommodations: 22 Bedding: 1 king bed. View: Ocean.
Presidential One Bedroom Suite, Double Jacuzzi & private bath with shower only, located on floors 1 to 5, terrace with Jacuzzi, chaise lounge, chairs & table, living room, dining room. 1385 square feet. Bedding: 1 king bed. View: Lagoon or Ocean.
Please Note:
• 2011-2012 Concierge Level Room Category inclusions
• Rooms with best views and locations
• King beds guaranteed
• Special room service menu (select restaurant menu)
• Two 25 minute massages on the Beach/Spa (location varies per resort)
• Nightly turn down service guaranteed
• Nightly petit fours
• Expresso/American coffee machine
• Luxury bath amenities
• DVD player/CD player -iPod dock/radio/alarm clock
• Pillow menu
• Aromatherapy
• Professional blow dryer
• Exclusive concierge phone service
• Private dinner on the beach at select locations (once per stay) * Available at Aventura Spa Palace, Sun Palace, Moon Palace Golf & Spa Resort (Cancun) & Aventura Cove Palace
• Upgrade brand of liquors in room dispenser
• Private beach lounge chair area with waiter service Available At Aventura Spa Palace, Sun Palace, Moon Palace Golf & Spa Resort (Cancun) & Aventura Cove Palace
• Exclusive beach bag
• Private check in and out. Late check out and early check in subject to availability.
All accommodations include: liquor dispenser, iron, hairdryer, air conditioning (individual climate control), ironing board and mini-bar.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.
Beach Bar General Opening Hours: 10:00am - 6:00pm
Lobby Bar, Continental breakfast from 5:30am-8:00am. Bar service from 9:00am-1:00am. Tea time from 5:00pm-7:00pm
General Opening Hours: 5:30am - 7:00pm
Pool Bar General Opening Hours: 10:00am - 6:00pm
Cafe Bistro, International cuisine, open for breakfast, lunch and dinner. Long pants, collared shirts and shoes required.
Cuisine: International.
Dress Code: Casual Elegant.
Oriental Lounge, full bar, an array of Asian hors d'oeuvres and a sushi bar
Cuisine: Asian.
La Tratto, serving an International buffet for breakfast and Italian cuisine a la carte for dinner
Cuisine: Italian.
The Steak, serving fine cuts and seafood a la carte for dinner
Pool Snack Bar, Snacks a la carte, 24 hour room service unlimited
General Opening Hours: 11:00am - 5:00pm
COMPLIMENTARY HONEYMOON PACKAGE 2011-2012
Booking Dates: 10/18/2011 - 12/31/2012 Travel Dates: 10/18/2011 - 12/31/2012
Package Inclusions:
• Mini honeymoon cake
• Bottle of sparkling wine
• Romantic candlelight dinner
• Two honeymoon t-shirts
• Breakfast in bed
• Guaranteed turndown service
• Honeymoon desk
• Late check out until 6:00pm upon request and subject to availability
Please Note:
• This package is complimentary.
• Honeymoon couple must present proof of marriage within the past year.
• In order to receive the above amenities, when making your reservation mention that you are honeymooners so it can be coded accordingly.
• The complimentary honeymoon package is combinable with all Optional Honeymoon packages.
• After couple checks in at the front desk, they will be directed to the honeymoon desk where they will be welcomed and will be able to reserve their candlelight dinner.
COMPLIMENTS OF PALACE RESORTS 2012 Simple, yet simply elegant, the complimentary wedding package juxtaposes brown and white against the beach sand for a beautifully refined presentation. This is an ideal canvas for each couple to express themselves.
Booking Dates: 02/23/2012 - 12/23/2012 Travel Dates: 02/23/2012 - 12/23/2012
Package Inclusions:
• Wedding ceremony location
• Chocolate colored ceremony structure
• Chocolate colored ceremony podium
• Bridal Bouquet
• Matching Groom's Boutonniere
• Wedding cake for 30 guests**
• Themed floral decor
• Blood analysis included for civil ceremonies* -30 white avant-garde chairs
• Domestic champagne during ceremony
• One dinner reservation for 30 guests
• Breakfast in bed the morning after the ceremony
• Honeymoon Wishes Wedding Website and Bridal Registry
• CD system available for the ceremony
• Wedding Planner
• Justice of the Peace or Minister*
Please Note:
• *Additional fee applies to all civil ceremonies -**Wedding cake size varies based on number of guests
EXOTIC PEACOCK 2012 Chair backs adorned with squares of brilliant turquoise and crisp white merge perfectly with floral hues of green, while iridescent peacock feathers add multidimensional accents and inspiration. The freestanding white wedding gazebo pops against the sparkling blue waters.
Booking Dates: 02/23/2012 - 12/23/2012 Travel Dates: 02/23/2012 - 12/23/2012
Package Inclusions:
• Wedding ceremony location
• White pergola structure
• White ceremony podium -30 chairs in a variation of themed drapery
• Themed floral decor
• Themed Bridal bouquet
• Matching Groom's boutonniere
• Themed wedding cake with natural flowers**
• Justice of the Peace or Minister*
• Champagne during ceremony
• Blood analysis included for civil ceremony*
• A dinner reservation for 30 guests
• Breakfast in bed the morning after the ceremony
• Honeymoon Wishes Wedding Website and Bridal Registry
• CD system available for ceremony
• Photography Package A
• Fireworks display after the ceremony
• Wedding planner
• Witnesses if required
• Honeymoon Package
Please Note:
• *Additional fee applies to all civil ceremonies -**Wedding cake size varies based on number of guests
GOLF/SPA PACKAGE 2012
Booking Dates: 11/01/2010 - 12/23/2012 Travel Dates: 12/24/2011 - 12/23/2012
Package Inclusions:
• One round of golf or one select spa treatment per adult, per night.
• Transportation to and from the following golf courses are included: Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club.
• Rounds of golf include beverages, snacks and shared cart.
Please Note:
• Tee times and spa treatments can be reserved 90 days prior to client's arrival.
• Available spa treatments included in this package are:
• Aroma Reflexology (50 minutes), Sport Massage (50 minutes), Zen Shiatsu (50 minutes), invigorating leg & foot massage (25 minutes) plus refresher facial (25 minutes), face, head & shoulder acupressure (25 minutes) plus refresher facial (25 minutes), body scrub (25 minutes) plus manicure or pedicure (25 minutes).
• Tee times can be reserved 90 days prior to client's arrival.
• They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at 011-52-998-193-2012. Office hours are from 7:00am-8:00pm. Telephone: 011-52-322-226-8499 ext. 4409
• All adults sharing the same room must reserve the Golf/Spa Package. It can not be sold separately.
• Golf/Spa Package is interchangeable and can be used in any combination once per day. Number of green fees and select spa treatments are based on number of nights booked.
• Unused rounds of golf or spa treatments for any reason including weather conditions are non-refundable. No rain checks will be provided.
• Children ages 13-17 must be booked as adults to receive the Golf/Spa Package.
• Tee time and spa reservations are subject to space and availability.
• Stays that combine Golf/Spa and non Golf/Spa Package rates are only allowed to book their included tee times and select Spa treatments during the portion of their stay paying the Golf/Spa Package rate.
LAVENDER LUXE 2012 Inspired by the soft and organic shapes found in nature, this collection features chairs covered in delicate appliqued blossoms. The lavender hued blooms continued to cascade and line the aisle as you make your way to the open, beaded gazebo.
Booking Dates: 02/23/2012 - 12/23/2012 Travel Dates: 02/23/2012 - 12/23/2012
Package Inclusions:
• Wedding ceremony location -3 Fold ceremony structure
• White ceremony podium -30 chairs in a variation of themed drapery
• Themed floral decor
• Themed Bridal bouquet
• Matching Groom's boutonniere
• Themed wedding cake with natural flowers**
• Justice of the Peace or Minister*
• Champagne during ceremony
• Blood analysis included for civil ceremony*
• A dinner reservation for 30 guests
• Breakfast in bed the morning after the ceremony
• Honeymoon Wishes Wedding Website and Bridal Registry
• CD system available for ceremony
• Photography Package A
• Fireworks display after the ceremony
• Soloist for ceremony
• Wedding planner
• Witnesses if required
• Honeymoon Package
Please Note:
• *Additional fee applies to all civil ceremonies -**Wedding cake size varies based on number of guests
METALLIC SANDS 2012 Precious metals and the beauty of the beach inspired this stunning collection that features seating covered in natural fabrics with metallic sheen and a sand gazebo with a shell and flower covered cupola. The shell-lined aisle adds a special touch to your destination wedding.
Booking Dates: 02/23/2012 - 12/23/2012 Travel Dates: 02/23/2012 - 12/23/2012
Package Inclusions:
• Wedding ceremony location
• White shell paved arbor
• White ceremony podium -30 seating pods in a variation of themed drapery
• Themed floral decor
• Themed Bridal bouquet
• Matching Groom's boutonniere
• Themed wedding cake with natural flowers**
• Justice of the Peace or Minister*
• Champagne during ceremony
• Blood analysis included for civil ceremony*
• A dinner reservation for 30 guests
• Breakfast in bed the morning after the ceremony
• Honeymoon Wishes Wedding Website and Bridal Registry
• CD system available for ceremony
• Wedding planner
• Witnesses if required
• Honeymoon Package
Please Note:
• *Additional fee applies to all civil ceremonies -**Wedding cake size varies based on number of guests
NAUTICAL 2012 Crisp navy blue and white fabrics of varying pattern, while an aisle of brilliant white posts and floral arrangements guides the bride and groom to the altar. The white wedding gazebo frames the brilliant blue sea beyond.
Booking Dates: 02/23/2012 - 12/23/2012 Travel Dates: 02/23/2012 - 12/23/2012
Package Inclusions:
• Wedding ceremony location
• White pergola ceremony structure
• White hanging ceremony podium -30 seating pods in a variation of themed drapery
• Themed floral decor
• Themed Bridal bouquet
• Matching Groom's boutonniere
• Themed wedding cake with natural flowers**
• Justice of the Peace or Minister*
• Champagne during ceremony
• Blood analysis included for civil ceremony*
• A dinner reservation for 30 guests
• Breakfast in bed the morning after the ceremony
• Honeymoon Wishes Wedding Website and Bridal Registry
• CD system available for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
Please Note:
• *Additional fee applies to all civil ceremonies -**Wedding cake size varies based on number of guests
PEARL SHIMMER 2012 This collection features shades of off-white and ivory, paired with textured and embellished chair backs for warmth and classic elegance. An ivory aisle, punctuated by stately columns adorned with floral accents and the flicker of candle light completes the look.
Booking Dates: 02/23/2012 - 12/23/2012 Travel Dates: 02/23/2012 - 12/23/2012
Package Inclusions:
• Wedding ceremony location -3 fold ceremony structure
• White ceremony podium -30 chairs in a variation of themed drapery
• Themed floral decor
• Themed Bridal bouquet
• Matching Groom's boutonniere
• Themed wedding cake with natural flowers**
• Justice of the Peace or Minister*
• Champagne during ceremony
• Blood analysis included for civil ceremony*
• Breakfast in bed the morning after the ceremony
• Honeymoon Wishes Wedding Website and Bridal Registry
• CD system available for ceremony
• Photography Package A
• Fireworks display after the ceremony
• Soloist for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
Please Note:
• *Additional fee applies to all civil ceremonies -**Wedding cake size varies based on number of guests
PURE 2012 Subtle, sublime and completely captivating, this package features gentle tones of pale white for a classic affair. Sheer, pearl and ruffled fabrics grace the chairs, while the pure white aisle leads to a framed gazebo accented by lush flowers. Additional blush option for a soft infusion of pink.
Booking Dates: 02/23/2012 - 12/23/2012 Travel Dates: 02/23/2012 - 12/23/2012
Package Inclusions:
• Wedding ceremony location -3 Fold ceremony structure
• White ceremony podium -30 chairs in a variation of themed drapery
• Themed floral decor
• Themed Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers**
• Justice of the Peace or Minister*
• Champagne during ceremony
• Blood analysis included for civil ceremony*
• A dinner reservation for 30 guests
• Breakfast in bed the morning after the ceremony
• Honeymoon Wishes Wedding Website and Bridal Registry
• CD system available for ceremony
• Photography Package A
• Fireworks display after the ceremony
• Soloist for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package -3 themed reception decor tables
Please Note:
• *Additional fee applies to all civil ceremonies -**Wedding cake size varies based on number of guests
ROMANTIC RED 2012 Fiery, passionate, and fashion-forward, this collection is all about red. From chairs clad in bold damasks and solids, to a dramatic runway-style aisle. Stunning red flowers grace a pure white altar under a columned gazebo.
Booking Dates: 02/23/2012 - 12/23/2012 Travel Dates: 02/23/2012 - 12/23/2012
Package Inclusions:
• Wedding ceremony location
• White pergola ceremony structure
• White hanging ceremony podium -30 chairs in a variation of themed drapery
• Themed floral decor
• Themed Rose Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers**
• Justice of the Peace or Minister*
• Champagne during ceremony
• Blood analysis included for civil ceremony*
• A dinner reservation for 30 guests
• Breakfast in bed the morning after the ceremony
• Honeymoon Wishes Wedding Website and Bridal Registry
• CD system available for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
Please Note:
• *Additional fee applies to all civil ceremonies -**Wedding cake size varies based on number of guests
SULTRY SUNSET 2012 The beauty of the sunset comes to life with deep oranges and vibrant pinks. The saturated colors combined with the natural velvet flocked chair backs, punctuated aisle, and mixes of orange, pink, yellow and green flowers complete the look.
Booking Dates: 02/23/2012 - 12/23/2012 Travel Dates: 02/23/2012 - 12/23/2012
Package Inclusions:
• Wedding ceremony location
• Chocolate brown colored ceremony structure
• Chocolate brown ceremony podium -30 chairs in a variation of themed drapery
• Themed floral decor
• Themed Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers**
• Justice of the Peace or Minister*
• Champagne during ceremony
• Blood analysis included for civil ceremony*
• A dinner reservation for 30 guests
• Breakfast in bed the morning after the ceremony
• Honeymoon Wishes Wedding Website and Bridal Registry
• CD system available for ceremony
• Photography Package A
• Fireworks display after the ceremony
• Soloist for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
Please Note:
• *Additional fee applies to all civil ceremonies -**Wedding cake size varies based on number of guests
UNLIMITED GOLF PACKAGE 2012
Booking Dates: 11/01/2010 - 12/23/2012 Travel Dates: 12/24/2011 - 12/23/2012
Package Inclusions:
• Unlimited rounds of golf per adult per stay
• Transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club)
• Beverages and snacks at course
• Shared cart
Please Note:
• Tee times can be reserved 90 days prior to client's arrival.
• They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at 011-52-998-193-2012. Office hours are from 7:00am-8:00pm. Telephone: 011-52-998-93-2010 ext. 8760
ALL INCLUSIVE FEATURES 2012
Booking Dates: 11/01/2010 - 12/23/2012 Travel Dates: 12/24/2011 - 12/23/2012
Package Inclusions:
• Luxurious accommodations
• Fine dining
• Delicious snacks
• Top shelf drinks -24 hour room service
• Non motorized water sports at select locations
• Sensational daily & nightly entertainment
• Wireless internet
• Unlimited phone calls within Mexico and to the Continental U.S. and Canada. Some restrictions apply.
• Included internet use (30 minutes) in the business center, per room/per stay
• Taxes & gratuities
• Use of the facilities of all Palace Resorts in Cancun, Riviera Maya, Cozumel and Isla Mujeres (Transportation available from select resorts). Palace Resorts guests do not share exchange privileges at Le Blanc Spa Resort (Day pass purchase is required).
Package inclusions are subject to change.
• Guests staying at Cancun Palace and Sun Palace can now visit the Moon Palace Golf & Spa Resort via complimentary scheduled transportation. Following are the scheduled departure and return times:
• 1st departure from Cancun Palace is at 11:00am and from Sun Palace is at 11:15am.
Spring Break Policy Spring Break groups are not allowed at this resort. Playacar Spa & Golf Club
• Playacar Spa & Golf Club is open 365 days a year from 6:30am until dark. Tee time reservations may be made up to 90 days in advance.
Golf Course Data
• Number of holes 18
• Par 72
• Yardage 7144/6639/6239/5697
• Slope ratings 148/136/134
• Course ratings 76.1/73.4/72.8
• Fairways 419 Bermuda
• Greens Tiff Dwarf Bermuda
Golf Course Amenities
• Club house Pro shop
• Snack bar Bag storage
• Practice area Club rental
• Golf carts
Reservations Information
• Tee times may be reserved in advance at the Playacar Spa & Golf Club by either fax or e-mail. Please send all requests to:
Golf Reservations Fax: 011 (52 998) 881-6089 E-mail: teetimes@palaceresorts.com
• Guests will be required to arrange round trip transportation to the golf course and pick up their Golf vouchers at least 1 day prior to their tee-time reservation at the Chaza Travel hospitality desk, located in the lobby. Guests will not be allowed to play without a Golf Voucher.
• Tee-times must be cancelled at least 48 hours in advance to avoid a no-show fee. Fee will be charged as an incidental charge to the guest's hotel bill.



