Riu Yucatan
Avenida Xaman-ha Mz 3 Lote 1, Condominio Playacar
77710 Playa del Carmen, Quintana Roo, Mexico

Distance from hotel to town, 1.8 miles (3 kms). Distance from hotel to Cancun International Airport (CUN), 35 miles (56 kms).  

This beachfront resort is located in the Playacar resort complex adjacent to a championship golf course and just a 10-minute walk from Playa del Carmen's main streets. 507 deluxe, colorfully decorated guest- rooms in a Mexican hacienda building style offer a variety of amenities, including a mini-bar and a liquor dispenser. Riu Yucatan offers tantalizing and varied buffets and on the spot cooking stations. Delightful theme nights will satisfy your taste for Mexican and International cuisine, along with the extensive entertainment options available all over the Riu Resort complex.  

We are all about you.  

Hotel Amenities (back to top)
  • Accommodations for Physically Challenged Guests
  • Aerobics
  • Aerobics (aqua)
  • Babysitting Services ($)
  • Bar (swim-up)
  • Bars/Lounges (5)
  • Beach
  • Beauty Salon ($)
  • Beverage Service (poolside)
  • Bicycle Rentals ($)
  • Billiards (nearby) ($)
  • Boat Rentals ($)
  • Breakfast Room
  • Car Rental Desk ($)
  • Children's Activities
  • Children's Club (mini)
  • Children's Playground
  • Currency Exchange ($)
  • Disco/Nightclub (nearby) ($)
  • Dive Center ($)
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Facilities for Physically Challenged Guests
  • Fitness Center
  • Floors (3)
  • Game Room (nearby) ($)
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Grill (poolside)
  • Ice Machines
  • Jacuzzi
  • Laundry Services ($)
  • Meal Service (poolside)
  • Medical Services ($)
  • Multilingual Staff
  • Newsstand ($)
  • Parking Facility
  • Ping Pong
  • Pool (children's)
  • Restaurants (5)
  • Rooms (507)
  • Safe Deposit Boxes (in room)
  • Sauna
  • Snack Bar
  • Spa ($)
  • Suites
  • Sundries Shop
  • Taxi Stand ($)
  • Tennis
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site
-4 swimming pools with sun terraces, one with swim-up bar; whirlpool in pool area  

• Children's pool with slides Sun Beds  

• Complimentary sun loungers, towels and parasols at pool areas  

• Complimentary sun loungers at the beach Internet Access (wireless)  

• WiFi is available in the common areas of the hotel (24 hours a day) free of charge.  

• WiFi is available in the guest rooms for a fee ($). Atm  

• ATM available in the hotel to withdraw Mexican Pesos only. No US Dollar exchange at the hotel. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2019:  

• Double Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Double Room Connecting* - 6 adults or 4 adults and 4 children or 6 adults and 2 children.  

• Double Room Handicapped - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

*This category requires a minimum of 4 adults.  

Double Room, Accommodation offers air conditioning, ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, electronic in- room safe, iron and ironing board. Bathroom equipped with shower, hair- dryer and amenities kit. Balcony or terrace. Free wifi service available in room.  

Double Room Connecting, Accommodation offers air conditioning, ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, electronic in-room safe, iron and ironing board. Bathroom equipped with shower, hairdryer and amenities kit. Balcony or terrace. Free wifi service available in room. Connecting rooms can be either 2 rooms connected by an interior door or 2 rooms connected through a private hallway with an exterior door.  

Double Room Handicapped, Accommodation offers air conditioning, ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, electronic in-room safe, iron and ironing board. Bathroom equipped with shower, hairdryer and amenities kit. Balcony or terrace. Free wifi service available in room. Handicapped rooms are wheelchair accessible and equipped with roll-in shower and handrails.  

• on request  

Suite, Accommodation offers air conditioning, ceiling fan, 2 double beds or 1 king size bed, separate living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite flat-screen TV, electronic in-room safe, iron and ironing board. Bath- room equipped with bathtub and shower, hairdryer and amenities kit. Balcony or terrace. Free wifi service available in room.  

All accommodations include: ceiling fan, television (satellite), balcony or patio, mini-bar (fully stocked), safety deposit box, sprinkler system, crib (on request), liquor dispenser, air conditioning, radio, shower, telephone (direct dial), bathtub, iron (on request), alarm clock, maid service, rollaway bed (on request), smoke detector and ironing board (on request).  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Cozmel, Swim-up bar.  

El Templo  

Ibiza, Poolside bar  

Mezcal, Pavilion bar.  

Tequila, Pavilion bar.  

La Hacienda, Main restaurant. Buffet style with show cooking, serving international and local specialties.  

La Margarita, Buffet style restaurant open during the day for lunch.  

Shangi, a la carte restaurant open for dinner.  

Cuisine: Asian.  

Sicilia Cuisine: Italian.  

Please Note:  

• Formal dress required for dinner.  

• Main restaurant: Gentlemen can not wear sleeveless t-shirts.  

• Theme restaurants: Gentlemen can not wear sleeveless t-shirts. They must wear long trousers.  

Please Note:  

• Reservations are no longer required for specialty restaurants at Riu Hotels. They will operate on a first come, first serve basis, within normal operating hours.  

Specialty Package (All Inclusive 2018-2019) (back to top)

ALL INCLUSIVE 2018-2019  

Booking Dates: 05/17/2018 - 12/23/2019 Travel Dates: 12/24/2017 - 12/23/2019  

Package Inclusions:  

• Breakfast, lunch, dinner and snacks (available 24 hours)  

• Unlimited reservation free dining (theme restaurants on a first come- first serve basis, within customary operating hours)  

• Local and international beverages available 24 hours  

• Regularly restocked minibar and liquor dispenser  

• Access to all bars at Riu Playacar and Riu Tequila  

• Sports and activities: volleyball court, table tennis, gym, catamaran, kayaking, windsurfing and snorkeling equipment  

• One introductory scuba diving lesson in the pool  

• Daytime entertainment program for adults (daily) includes fitness programs  

• Daytime entertainment program for children age 4 to 12 at RiuLand (daily)  

• Live music, shows or RIU evening program (daily)  

• Complimentary access to Pacha discotheque at Riu Tequila (open 7 nights a week), drinks included  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

• Bottled water  

• Daily activities  

• Morning coffee  

• Parking  

• Afternoon tea  

• Use of Fitness Center  

• Watersports (Non-Motorized)  

• Welcome Drink  

• Towels  

Honeymooners Travel Dates: 01/01/2018 - 12/23/2019  

• Honeymooners will receive a surprise gift in their room upon arrival.  

• Marriage certificate required. Must be issued within the past 90 days.  

Miscellaneous Information (back to top)

 

Spring Breaker Policy:  

• Definition of Spring Breaker/Spring Breaker Group:  

• High School through College aged individuals who vacation in traditional or FIT Groups to celebrate their Spring Break. In North America this can be any time from late February through mid-May.  

• Any group or individual arriving on RIU Hotels & Resorts property with the characteristics as described in the above definition will not be admitted on property, with no refund.  

• Please be advised that Riu Hotels and Resorts will use any and all means at their disposal to identify and cancel suspected Spring Breaker Groups. Partners should abstain from quoting Riu properties for FIT or traditional groups which they suspect may be youths traveling together for said purposes.  

• Spring Breakers (either groups or individuals) are not allowed at any RIU property at any time during the year.  

• RIU Hotels & Resorts reserves the right to withhold admission to any Spring Breaker arriving on property.  

Environmental Levy:  

• The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors. Effective for travel 01/01/18 onwards, hotels will collect 20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.  

Exchange Privileges:  

• This hotel has exchange privileges with Riu Playacar and Riu Tequila.  

Accepted Credit Cards:  

• Visa  

• MasterCard  

Minimum Age Requirements:  

• At least one person 21 years or older is required in every room during the months of February through May.  

• During the remainder of the year, at least one person 18 years or older is required in every room.  

• The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age.  

• Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises.  

• Parties in rooms are not permitted.  

• Unruly behavior by individuals or groups is not allowed at any property at any time during the year.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Tulum  

• Cancun City  

• Shopping Area  

• Downtwn Playacar  

• Xel-Ha  

• Xcaret