Riu Playacar
Av. Xaman-Ha, Mz. 6, Lote 6, Condominio Playacar
77710 Playa del Carmen, Quintana Roo, Mexico

Distance from hotel to Playa del Carmen, 3 kms (2 miles). Distance from hotel to Cancun International Airport (CUN), 35 miles (56 kms).  

The Riu Playacar is a charming and colorful Caribbean style resort, located opposite a lovely white sandy beach surrounded by lush tropical gardens, just 5 minutes from Playa del Carmen. This property features 386 spacious guestrooms with a full range of amenities including a minibar and liquor dispenser. The guests enjoy a full range of sports and entertainment activities, such as RIU's famous theme shows, not to mention the superb international buffet and superb restaurants, as well as the assortment of facilities available at the sister properties within the RIU Resort complex. With its relaxing atmosphere, Riu Playacar is a perfect holiday choice for families, singles or couples.  

Hotel Amenities (back to top)
  • Accommodations for Physically Challenged Guests
  • Aerobics
  • Aerobics (aqua)
  • Babysitting Services ($)
  • Bar (swim-up)
  • Bars/Lounges (3)
  • Beach
  • Beauty Salon ($)
  • Bicycle Tours (nearby) ($)
  • Billiards
  • Boat Rentals ($)
  • Breakfast Room
  • Car Rental Desk
  • Children's Activities
  • Children's Playground
  • Currency Exchange ($)
  • Disco (nearby)
  • Dive Center ($)
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Facilities for Physically Challenged Guests
  • Fitness Center
  • Floors (3)
  • Game Room (nearby)
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Gym
  • Ice Machines
  • Jacuzzi (outdoor)
  • Juice Bar ($)
  • Laundry Service ($)
  • Medical Services ($)
  • Multilingual Staff
  • Newsstand ($)
  • Parking Facility
  • Ping Pong
  • Pool (children's)
  • Pools (outdoor) (2)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (3)
  • Rooms (396)
  • Safe Deposit Boxes (in room)
  • Sauna
  • Snack Bar
  • Spa ($)
  • Sun Beds
  • Sundries Shop ($)
  • Table Tennis
  • Taxi Stand ($)
  • Tennis
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)
 

• ATM available in the hotel to withdraw Mexican Pesos only. No US Dollar exchange at the hotel. Internet Access (wireless)  

• WiFi is available in the common areas of the hotel (24 hours a day) free of charge.  

• WiFi is available in the guest rooms for a fee ($). Entertainment Entertainment:  

• Daytime entertainment programme for children ages 4 to 7 and ages 8 to 12 at RiuLand (daily)  

• Daytime entertainment programme for adults (daily)  

• Live music, shows or RIU evening programme (daily)  

• Complimentary entrance to "La Piata" night club and drinks (Riu Tequila, open every night) Activities  

• One (1) introductory scuba diving lesson in the pool ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2018 Double Room - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Double Room Connecting* - 6 adults or 4 adults and 4 children or 6 adults and 2 child.  

• Double Room Handicapped - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Double Room Ocean View - 2 adults or 2 adults and 1 child.  

• Junior Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

*This category requires a minimum occupancy of 4 paying adults.  

Double Room, Air conditioning, ceiling fan, direct dial phone, regularly replenished minibar and liquor dispenser, satellite TV, in room safe, iron and ironing board. Bathroom equipped with shower, hairdryer and amenities kit. Balcony or terrace.  

• Bedding: 1 king bed or 2 double beds.  

Double Room Connecting, Connecting rooms are two rooms, being sold as one unit. Please review the description for the Double Room.  

Double Room Handicapped, TBA  

Double Room Ocean View, Air conditioning, ceiling fan, direct dial phone, regularly replenished minibar and liquor dispenser, satellite flat TV, in room safe, iron and ironing board, bathroom equipped with shower, hairdryer and amenities kit, balcony or terrace with ocean view.  

• Bedding: 1 king bed.  

Junior Suite, (JRS) Air conditioning, ceiling fan, living room area with sofa, direct dial phone, regularly replenished minibar and liquor dispenser, satellite TV, in room safe, iron and ironing board, walk in closet. Bathroom equipped with bathtub and shower, bidet, hairdryer and amenities kit. Balcony or terrace.  

• Number of accommodations: 2 Bedding: 2 double beds. Accommodation amenities include: bidet.  

All accommodations include: iron (on request), television (satellite), balcony or patio, safety deposit box, sprinkler system, crib (on request), ironing board (on request), air conditioning, bathtub, radio, shower, telephone (direct dial), hairdryer, liquor dispenser, alarm clock, ceiling fan, rollaway bed (on request), smoke detector and maid service.  

Mini-bar Fully stocked and regularly restocked  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Anana, Lobby Bar  

La Cumbia, Lounge bar with terrace,  

Las Olas, Pool and swim-up bar  

Jade, Asian restaurant, a la carte for dinner.  

Mexican Restaurant, A la carte  

Steakhouse, A la carte  

The Palms, Buffet and live cooking stations. Special evenings with themed buffet three times a week.  

Please Note:  

• Dress Code:  

• Formal dress is required for dinner.  

• Main restaurant: No sleeveless t-shirts for gentlemen.  

• Theme restaurants: Long trousers. No sleeveless t-shirts for gentlemen.  

Please Note:  

• Reservations are no longer required for specialty restaurants at Riu Hotels.  

• They will operate on a first come, first serve basis, within normal operating hours.  

Specialty Package (All Inclusive 2017-2018) (back to top)

ALL INCLUSIVE 2017-2018  

Booking Dates: 07/17/2017 - 12/23/2018 Travel Dates: 07/17/2017 - 12/23/2018  

Package Inclusions:  

• Breakfast, lunch and dinner  

• Unlimited reservation free dining (theme restaurants on a first come, first serve basis, within customary operating hours)  

• Snacks available 24 hours a day (after hours: Anana lobby bar)  

• Local and international beverages available 24 hours  

• Regularly restocked minibar and liquor dispenser  

• Access to all bars at Riu Yucatan and Riu Tequila  

• Sports and activities: Beach volleyball court, table tennis, gym, catamaran, kayaking, bodyboarding and snorkeling equipment  

• One introductory scuba diving lesson in the pool  

• Daytime entertainment program for adults (daily) includes fitness programs  

• Daytime entertainment program for children age 4 to 12 at RiuLand (daily)  

• Live music, shows or RIU evening program (daily)  

• Complimentary access to Pacha discotheque at Riu Tequila (open 7 nights a week), drinks included  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

• Afternoon tea  

• Bottled water  

• Daily activities  

• Morning coffee  

• Welcome Drink  

• Towels  

• Use of Fitness Center  

• Watersports (Non-Motorized)  

• Parking  

Honeymoon Bonus Travel Dates: 12/24/2017 - 12/23/2018  

• Honeymooners will receive a surprise gift in their room upon arrival.  

• Marriage certificate required (Emission date of less than 90 days).  

Miscellaneous Information (back to top)

 

Spring Breaker Policy:  

• Definition of Spring Breaker/Spring Breaker Group:  

• High School through College aged individuals who vacation in traditional or FIT Groups to celebrate their Spring Break. In North America this can be any time from late February through mid-May.  

• Any group or individual arriving on RIU Hotels & Resorts property with the characteristics as described in the above definition will not be admitted on property, with no refund.  

• Please be advised that Riu Hotels and Resorts will use any and all means at their disposal to identify and cancel suspected Spring Breaker Groups. Partners should abstain from quoting Riu properties for FIT or traditional groups which they suspect may be youths traveling together for said purposes.  

• Spring Breakers (either groups or individuals) are not allowed at any RIU property at any time during the year.  

• RIU Hotels & Resorts reserves the right to withhold admission to any Spring Breaker arriving on property.  

Environmental Levy The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors. Effective for travel 10/11/17 to 12/31/17, the hotels will collect $10 Mexican pesos per room per day. From 01/01/18 onwards, hotels will collect $20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.  

Minimum Age Requirements:  

• At least one person 21 years or older is required in every room during the months of February through May.  

• During the remainder of the year, at least one person 18 years or older is required in every room.  

• The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age.  

• Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises.  

• Parties in rooms are not permitted.  

• Unruly behavior by individuals or groups is not allowed at any property at any time during the year.  

Exchange Privileges:  

• This hotel has exchange privileges with Riu Yucatan and Riu Tequila  

Accepted Credit Cards:  

• Visa  

• MasterCard  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Downtown Playa del Carmen  

• Downtown Playacar  

• Xel-Ha  

• Cancun city  

• Xcaret