Sandos Playacar Beach Resort
Paseo Xaman Ha Manzana 1 Lote 1, Playacar
77710 Playa del Carmen, Q.R., Mexico

Distance from hotel to Playa Del Carmen, 5 minutes. Distance from hotel to Cancun International Airport (CUN), 45 minutes.  

Sandos Playacar Beach Resort is an All Inclusive resort in Playa del Carmen, where you can spend your days lounging beneath the palm trees on the beautiful white sand beach or splashing around in the warm tropical waters of the Caribbean Sea. Sandos Playacar is a family-friendly resort but also has exclusive adults only rooms, zones, facilities, pool and beach section for guests staying with them as part of the Select Club. Here, you'll find everything you need for an unforgettable vacation in Playa del Carmen.  

Hotel Amenities (back to top)
  • Activities Desk
  • Arts and Crafts ($)
  • Babysitting Services ($)
  • Bars (4)
  • Basketball
  • Beach
  • Car Rental ($)
  • Children's Activities
  • Children's Club
  • Currency Exchange
  • Disco
  • Diving Clinic
  • Entertainment
  • Excursions ($)
  • Fishing (deep sea)$
  • Fitness Center
  • Golf (18-hole, nearby) ($)
  • Health Spa ($)
  • Kayaks
  • Laundry Service ($)
  • Massage Services ($)
  • Pools (children's) (4)
  • Pools (freshwater) (6)
  • Room Service (24-hour)
  • Sailing
  • Sauna
  • Scuba Diving ($)
  • Shops
  • Snorkeling ($)
  • Snorkeling Lessons
  • Tennis Courts
  • Theater
  • Theme Parties
  • Travel Agency ($)
  • Video Game Room
  • Volleyball
  • Waverunners ($)
Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2018:  

• Beach Section:  

• Standard - 3 adults or 2 adults and 2 children.  

• Superior Oceanfront - 2 adults.  

Royal Elite Hacienda Family & Riviera Section:  

• Royal Elite One Bedroom Suite - 2 adults or 2 adults and 3 children or 3 adults and 1 child.  

• Hacienda Junior Suite - 3 adults or 2 adults and 3 children or 3 adults and 2 children.  

• Riviera Junior Suite Family - 3 adults or 2 adults and 3 children or 3 adults and 2 children.  

Select Club Adults Only Section:  

• Junior Suite Select Club - 3 adults.  

2019:  

• Family Section:  

• Riviera Family King Junior Suite - 3 adults or 2 adults and 3 children or 3 adults and 2 children.  

• Riviera Family Queen Junior Suite - 3 adults or 2 adults and 3 children or 3 adults and 2 children.  

Royal Elite Hacienda Section:  

• Hacienda Junior Suite - 3 adults or 2 adults and 3 children or 3 adults and 2 children.  

• Royal Elite One Bedroom Suite - 3 adults or 2 adults and 3 children or 1 adult and 3 children.  

Select Club Adults Only Section:  

• Select Superior - 3 adults.  

• Select Ocean Front Room - 2 adults.  

12/24/2017 - 11/30/2018 Standard, (STD) Spacious Standard rooms welcome you with an atmosphere of rest after having enjoyed a full day of fun under the Caribbean sun.  

• Bedding: 1 king bed or 2 double beds. View: Garden or Pool.  

Riviera Family King Junior Suite, Start planning your Playa del Carmen beach vacation and bring the kids along. They'll have the best time.  

• Located in the Family Section at the center of the resort, close to the family pool and their beautiful gardens, these rooms have an integrated living area, plus a Jacuzzi tub in the bathroom.  

Riviera Family Queen Junior Suite, Start planning your Playa del Carmen beach vacation and bring the kids along. They'll have the best time.  

• Located in the Family Section at the center of the resort, close to the family pool and their beautiful gardens, these rooms have an integrated living area, plus a Jacuzzi tub in the bathroom.  

Royal Elite One Bedroom Suite, Because they know you love luxury, extra space and added privacy! Who doesn't?? These suites boast a master bedroom with a Jacuzzi in the master bath, plus a separate living and dining area with an additional bathroom. You'll also enjoy a location in their beloved Hacienda villas; each eight-room villa has its own shared sundeck with pool and Jacuzzi.  

Hacienda Junior Suite, (HJR) Each building has a shared open air swimming pool. Spacious suite with integrated living room area with a double sofa bed, balcony or terrace overlooking the lush tropical vegetation, private bathroom with shower, bench for added comfort, hair dryer, air conditioning, color satellite TV, telephone, minibar with mineral water, soft drinks, beer, and safety box. Option of adjoining rooms for families.  

• Bedding: 1 king bed or 2 double beds.  

Select Superior, Rooms give guests access to exclusive areas of the resort including, adult only pools, VIP lounges and restaurants and much more. The spacious open plan living area, in-room Jacuzzi, large terrace and 24 hour room service make these rooms an attractive option for guests looking for a little more glamour during their vacation with Sandos.  

Select Ocean Front Room, These rooms let you brag about having the best views at SandosPlayacar plus exclusive amenities! When you stay in these rooms, you'll get gorgeous Caribbean Sea views, along with access to their Select Club Adults Only services like an exclusive pool area, Select Club breakfast and two Premium Club bars.  

Riviera Select Club:  

• Enjoy the exclusive Select Club Adults Only section within the Sandos Playacar Beach Resort, an area of rooms located in a secluded part of the resort.  

The Adults Only Section offers 276 rooms in a 3 floor building. All rooms are well appointed junior suites, including a spacious living room and Jacuzzi. This exclusive area allows for maximum privacy from the rest of the hotel, featuring a private check in area.  

Select Club Adults Only Section:  

• Enjoy the exclusive Select Club Adults Only section within the Sandos Playacar Beach Resort & Spa, an area of rooms located in a secluded part of the resort, stretched along the spectacular 18-hole golf course. The minimum age for check-in is 18 years.  

Riviera Select Club Adults Only Section, pool services:  

• Private swimming pool  

• Elegant and comfortable lounge chairs  

• Swim up bar  

• Snack bar with premium beverages and Ceviche bar, BBQ lunch  

• Wait staff service around the pool area  

• Select Club Adults Only Breakfast Buffet  

• Pool concierge  

• Water ping pong table  

• Access to all services and facilities of the Sandos Playacar Beach Resort  

The hotel has two exclusive Premium Bars located in the main lobby and in the Meeting Point area which offers selected services to pamper you, such as:  

•  

• Private Concierge to make sure everything is perfect for you  

• Premium liquor bar  

• Canapes and coffee service  

• Living room with TV, newspapers & magazines  

• Free internet, WiFi and computers to use  

As a guest of this section you will have exclusive access to a private beach area which offers:  

•  

• Hammocks and beach chairs  

• Beach Bar  

• Waiter services to ensure you always have a cold drink in your hand.  

All accommodations include: balcony or terrace, crib (on request), hairdryer, rollaway bed (on request), air conditioning, safety deposit box, telephone, television and room service (24-hour).  

Bathroom (marble) marble bathroom with shower including marble bench for added comfort  

Mini-bar mini-bar stocked with soft drinks, domestic beer and mineral water  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Blue Moon, This main beach bar lets you cool off from the Caribbean sun during a day on their unbelievable beach.  

La Plaza Bar, Grab a drink during the day or order something special during their outdoor shows at the Gran Plaza.  

Riviera Lobby Bar, This chic bar is complimented by the high ceilings and impressive architecture of their lobby. You'll love the comfortable seating areas, relaxing ambiance and spacious environment where you can chill out choosing something special from their menu.  

Select Club Premium Bar, Select Club Adults Only guests have access to their two Premium Bars, one in the lobby and one at the Meeting Point.  

Cupcake Cafe, Open throughout the day, this space has desserts and coffees along with free WiFi and outdoor seating.  

Asiana, This restaurant blends modern Asian-inspired design and a variety of dishes from across the continent.  

Chayita, This restaurant specializes in serving made-to-order burritos, tacos and more. The best part is this restaurant is open from 11:am to midnight to satisfy all cravings.  

El Gaucho, Savor and enjoy a variety of flavorful options at their steakhouse.  

Festival Grand Buffet, Open for breakfast, lunch and dinner, their main restaurant offers extensive daily buffet meals with an impressive selection of international cuisine. Guests love the laid-back atmosphere of this space.  

Fogo De Jane, Large skewers of all kinds of savory meats are brought right to your table so you can try a little of everything.  

Gourmex, You'll find a menu of haute cuisine inspired by traditional Mexican recipes, as well as a contemporary ambiance for a memorable dining experience.  

Il Piemonte, Its elegant design and exquisite Italian-style dishes make IL Piemonte the ideal place for a romantic evening at Sandos Playacar.  

Le Gourmet, Feast on gourmet European dishes during an upscale dining experience.  

Riviera Grand Buffet, Every guest staying in their Select Club Adults Only section has access to this exclusive breakfast buffet.  

Please Note:  

• There are restrictions to the a la carte dining plan at the following restaurants: Gourmet Restaurant, El Gaucho Restaurant, Asiana Restaurant and Fogo de Janeiro Restaurant.  

• Reservations are required.  

Length of stay Reservations Permitted 2-3 night stay: 1 dinner reservation 4-6 night stay: 2 dinner reservations 7 night stay: 3 dinner reservations  

Add-On Package (Honeymoon Special 2018) (back to top)

HONEYMOON SPECIAL 2018 Honeymooners will receive:  

Booking Dates: 02/20/2017 - 12/23/2018 Travel Dates: 12/24/2017 - 12/23/2018  

Package Inclusions:  

• A fruit basket and a bottle of sparkling wine in the room  

Package inclusions are subject to change.  

Miscellaneous Information (back to top)

 

Baby Club For ages 2 to 3 years old. Open from 10:00am to 1:00pm and 3:00pm to 6:00pm.  

Kid's Club For children 4 to 12 years old. Open from 10:00am to 10:00pm with supervised activities program, children's pool, games, crafts, Puppet Theater and mini buffet.  

Teen Club For ages 12 to 17 years old. Open from 10:00am to 9:00pm with air hockey, tennis tables, pool tables and soccer tables.  

Environmental Levy The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors. Effective for travel 10/11/17 to 12/31/17, the hotels will collect $10 Mexican pesos per room per day. From 01/01/18 onwards, hotels will collect $20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.  

Minimum Check In Age  

• Hotel requires that guests are 18 years or older to check into the hotel.  

 

Student Groups and/or Spring Breakers:  

• The hotel does not allow groups of students nor spring breakers.  

• Groups with youths up to 20 years old are only admitted when accompanied by an adult 21 years old or older sharing the same room.