Travel Impressions Vacation Packages

Distance from hotel to airport, 5 minutes. Distance from hotel to airport, 45 minutes.  

Low rise beachfront property consisting of 300 deluxe air conditioned rooms and 160 Hacienda Suites. It's a short distance from the village of Playa Del Carmen and the ferry boat crossing to Cozumel is nearby. Within the resort grounds there are some amazing remains from the Mayan culture. It is also handicap accessible and offers hospitality rooms. All inclusive resort.  

• Hotel Information
• Hotel Amenities
• Accommodation Categories and Descriptions
• Food and Beverage Outlets
• Miscellaneous Information

• Activities Desk
• Arts and Crafts ($)
• Babysitting Services ($)
• Bars (4)
• Basketball
• Beach
• Car Rental ($)
• Children's Activities
• Children's Club
• Currency Exchange
• Disco
• Diving Clinic
• Entertainment
• Excursions ($)
• Fishing (deep sea)$
• Fitness Center
• Golf (18-hole, nearby) ($)
• Health Spa ($)
• Kayaks
• Laundry Service ($)
• Massage Services ($)
• Pools (children's) (2)
• Pools (freshwater) (4)
• Room Service (24-hour)
• Sailing
• Sauna
• Scuba Diving ($)
• Shops
• Snorkeling ($)
• Snorkeling Lessons
• Tennis Courts
• Theater
• Theme Parties
• Travel Agency ($)
• Video Game Room
• Volleyball
• Waverunners ($)
• Windsurfing

($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children - 0-1 years of age free, sharing room with 1 or 2 adults. 1st Child - 2-12 years of age free, sharing room with 1 or 2 adults. 2nd Child - 2-12 years of age 50% reduction, sharing rooms with 1 or 2 adults. 3rd Child - 2-12 years of age 50% reduction, but valid only for the Hacienda Junior Suite and Riviera Junior Suite category.  

In the event of 1 adult sharing room with minor, adult pays single rate and children as per above policy.  

Maximum Occupancy:  

• 2010 Deluxe - 3 adults or 2 adults and 2 children. Sandos Select Club - 2 adults. Hacienda Junior Suite Select Club - 3 adults or 2 adults and 3 children. Oceanfront 1 Bedroom Suite - 3 adults.  

Deluxe Number of accommodations: 25 Bedding: 1 king bed or 2 double beds. View: Garden or Partial Ocean.  

Hacienda Junior Suite, A spacious junior suite with a living room area with 1 sofa bed (double). Balcony overlooking a native forest. One private deluxe spacious bathroom with shower including bench for added comfort, hairdryer, air conditioning, television (satellite), telephone, safety deposit box, mini bar with mineral water, soft drinks and beer. Connecting rooms for families, on request. Number of accommodations: 12 Bedding: 1 king bed or 2 double beds and 1 sofa bed.  

Riviera Junior Suite, Sitting area Number of accommodations: 12 Bedding: 1 king bed or 2 double beds and 1 sofa bed. View: Pool/Garden.  

Sandos Select Club Oceanfront, Accommodations in the designated Select Club Section. Number of accommodations: 8 Bedding: 1 king bed. View: Ocean.  

Hacienda Junior Suite Select Club(*) Bedding: 1 king bed or 2 double beds and 1 sofa bed.  

Riviera Junior Suite Select Club(*) Bedding: 1 king bed or 2 double beds and 1 sofa bed. View: Pool/Garden.  

Oceanfront One Bedroom Suite, bathroom with shower and hand shower and hair dryer, safety box, air conditioning, satellite color television, telephone, radio alarm clock, coffee maker, ceiling fan, iron and ironing board, balcony with full ocean view. Living room area with 1 sofa bed (double), entertainment center (DVD and video games), mini-bar, an additional guest bathroom, dining room for 4, telephone, VIP treatment. Number of accommodations: 4 Bedding: 1 king bed and 1 sofa bed. View: Ocean.  

Sandos Select Club Privileges:  

• Accommodations: Oceanfront rooms, special mini-bar, bathrobes for every adult (for use during your stay) and added bathroom amenities, complimentary fruit basket upon arrival, nightly courtesy with canaps and petit fours, pillow menu  

• Concierge Service  

• VIP guest ID  

• Instant reservation at specialty restaurants  

• Check-out extension until 3:00pm (subject to availability).  

• Reserved beach area  

• Private check-in/check out  

• Sandos Select Club Lounge with drinks and canapes from 7:00am through 11:00 pm  

Hacienda Section:  

• 160 Hacienda Junior Suites distributed in 16 two story buildings of 10 units each, every building with solarium and private pool, creating a Mexican Village atmosphere surrounded by native forest of exuberant vegetation.  

Riviera Section:  

• The section consists of 400 rooms, all Junior Suites and some luxury full Master suites, fully air-conditioned and decorated with tasteful comfort and tropical luxury in mind. The rooms are all oversized (564 square feet) and you'll find all the latest details within an exuberant tropical color scheme.  

(*) Denotes on request basis only, no allotment given.  

All accommodations include: crib (on request): ($), room service (24-hour), television, air conditioning, telephone, safety deposit box, balcony or terrace, rollaway bed (on request) and hairdryer.  

Bathroom (marble) marble bathroom with shower including marble bench for added comfort  

Mini-bar mini-bar stocked with soft drinks, domestic beer and mineral water  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Avenue Bar, Cafe bar  

El Agave Blue Bar, Beach bar, open every day.  

General Opening Hours: 10:00am until 5:00pm  

Lobby Bar Riviera, Cafe bar  

Swim Up Bar, Pool bar  

Grand Buffet Festival, Breakfast, lunch and dinner, international buffet, no reservations required, shirt and shoes required.  

Grand Buffet Riviera, International buffet  

Il Piamonte Buffet, Italian buffet service  

Itzapalapa Buffet, Mexican buffet service  

Dance On, Discotheque. Open Monday through Sunday for 18 years and older.  

Asiana Restaurant, Oriental specialty a la carte service  

El Gaucho, Specialty a la carte steak restaurant  

Fogo De Janiero Restaurant, Specialty a la carte service  

Cuisine: Brazilian.  

Gourmet Restaurant, Specialty a la carte for adult's only  

Riviera Blue, Pool snack bar  

La Bambola Bar, Cafe and Sports Bar. Continental breakfast from 7:00am until 10:00am and bar service from 10:00am until late at night.  

Sports Bar  

Please Note:  

• There are restrictions to the a la carte dining plan at the following restaurants: Gourmet Restaurant, El Gaucho Restaurant, Asiana Restaurant and Fogo de Janeiro Restaurant. Reservations are required.  

Length of stay Reservations Permitted 2-3 night stay: 1 dinner reservation 4-6 night stay: 2 dinner reservations 7 night stay: 3 dinner reservations  

Supplements Passengers staying over New Year's Eve, there will be a surcharge in any type of accommodation for New Year's Eve Party.  

Teen Club Open from 5:00pm-11:00pm for teenagers ages 13 to 17. Table games (tennis table, air hockey, soccer tables, pool tables) animator's assistance, video game room and arcade.  

Spring/Summer Break Groups No Spring/Summer Break groups will be allowed in the hotel - minimum check in age is 21 years.  

Children's Club Children's club is open from 10:00am-11:00pm. Ages 2-12. Children from 2-4 years old must have parent's supervision while in the mini club. Supervised. During the day, children are divided in 2 groups. Ages 2-7 play inside the children's club for the entire day. Ages 8-12 play outside the children's club under strict supervision in the main pool area, beach areas, etc. Nursery, mini cafeteria, children's pool, theater Guignol, playground area, video games, television and sports activities.