Iberostar Paraiso Maya
Carrretera Chetumal-Puerto Juarez, Km. 309
Playa Paraiso, Mexico, Q.Roo 77710

 

Distance from Hotel to Playa del Carmen, 20 minutes. Distance from Hotel to Cancun Airport, 30 minutes.  

Full of details inspired by the Mayan culture, this hotel forms a complex with the neighboring Iberostar Paraiso Lindo. It features 24-hour all-inclusive service, and personalized Concierge service during the day. The hotel has a total of five pools, among them a lazy river and a unique wave pool. It also offers five bars/lounges, an ice cream parlor, a game room and a fitness center. Guests staying at this hotel can also enjoy the following services at an additional charge: use of conference rooms at the Convention Center, golf course, wedding arrangements, spa and beauty salon, babysitting, laundry service, internet and 24-hour medical service.  

Hotel Amenities (back to top)
  • Activities Desk
  • Activities Program (day time) ($)
  • Aerobic Classes
  • Aerobics (aqua)
  • Babysitting Services ($)
  • Bar (swim-up) (2)
  • Barber Shop ($)
  • Beach (onsite)
  • Beauty Salon ($)
  • Billiards
  • Car Rental Desk ($)
  • Children's Activities
  • Children's Playground
  • Concierge
  • Conference Room ($)
  • Currency Exchange
  • Dive Center ($)
  • Doctor (on call) ($)
  • Elevators
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Floors (3)
  • Front Desk (24-hour)
  • Game Room
  • Gift Shop
  • Golf (onsite) ($)
  • Health Club
  • Hospitality Desk
  • Ice Machine
  • Jacuzzis (outdoor)
  • Laundry Service ($)
  • Lounges
  • Massage Services ($)
  • Medical Services ($)
  • Meditation Room
  • Multilingual Staff
  • Nightclub
  • Parking
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Ping Pong
  • Pool (children's)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Putting Green
  • Restaurants (6)
  • Sauna ($)
  • Security (24-hour)
  • Snack Bar
  • Spa ($)
  • Suites (432)
  • Sundries Shop
  • Taxi Stand ($)
  • Tennis Courts (day/night)
  • Tennis Instructor ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Towels (beach) ($)
  • Towels (pool)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Water Aerobics ($)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)

Internet Access: ($) Internet Access (regular at internet cafe and wireless, at Convention Center)  

($) Denotes a fee may be charged.  

Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Golf, Spa, Dive, Honeymoon, Beach, All Inclusive, Family Friendly, Romance and Wedding.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children 12-4 years charged children's rates, when sharing room with 2 paying adults.  

Children 3 and under are free of charge, when sharing room with 2 paying adults.  

Maximum Occupancy:  

• 2009 Standard Junior Suites - 4 adults or 2 adults and 2 children or 3 adults and 1 child.* Superior Junior Suites - 4 adults or 2 adults and 2 children or 3 adults and 1 child.*  

Please note:  

• An infant counts as a body in a room.  

2010 Standard Junior Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child. Superior Junior Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child. Family Junior Suite - 8 adults or 4 adults and 4 children.  

Please note:  

• An infant counts as a body in a room.  

 

 

Standard Junior Suite, Can also be located on the first or second floors, full bathroom with shower and bathtub combination. Bedding: 1 king bed or 2 double beds. View: Garden or Pool. Location: Ground Floor.  

Superior Junior Suite, Can also be located on the first or second floor, full bathroom with shower and bathtub combination. These Junior Suites have a slightly larger terrace than the Standard Junior Suites. There is a separation with latticework between the sleeping area and the living area in the Superior Junior Suites only. There is a glass separating the bathtub from the sleeping area in the Superior Suites.  

Bedding: 1 king bed or 2 double beds. View: Garden or Pool. Location: Ground Floor.  

12/24/2009 - 12/23/2010 Family Jr Ste, 2 connecting Standard Junior Suites.  

Please Note:  

• There is a limited amount of connecting Standard Junior Suites, these are on request basis only and cannot be guaranteed until the time of check-in. Superior Junior Suites do not have  

• any connecting units.  

All accommodations include: smoke detector, safe (in accommodation), balcony (private), iron, coffee/tea maker, desk, mini-bar, trouser press: ($), physically challenged accommodations, safe deposit box, air conditioning, internet access (wireless): ($), bathtub, ironing board, crib, telephone, movies (in accommodation): ($), wake-up calls, room service (24-hour), shower, hairdryer, alarm clock, internet access: ($), ceiling fan, data port, maid service, television (remote controlled, cable), non-smoking accommodations and housekeeping.  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Coco Bar, Beach bar.  

General Opening Hours: 11:00am-6:00pm  

El Mirador, Ice cream parlor and bar.  

General Opening Hours: 11:00am-6:00pm  

Kukulkan, Lobby bar.  

General Opening Hours: 9:00am-1:00am  

Las Olas General Opening Hours: 11:00am-6:00pm  

Las Rocas, Swim-up bar.  

General Opening Hours: 10:00am-6:00pm  

Melody Bar General Opening Hours: 6:00pm-1:00am  

El Fogon, Buffet Restaurant.  

Breakfast Hours: 7:00am-11:30am Lunch Hours: 12:00pm- 4:00pm Dinner Hours: 6:30pm-10:00pm  

Dress Code: Casual. Gentlemen must wear shirts with sleeves for dinner.  

El Rancho(*), Steak House.  

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily  

Gentlemen must wear shirts with sleeves and long trousers.  

(*) Denotes reservation is required.  

El Tapatio, Snacks can also be served here.  

Cuisine: Mexican.  

Breakfast Hours: 7:00am-11:30am Lunch Hours: 12:00pm- 4:30pm Dinner Hours: 6:30pm-10:00pm  

Dress Code: Casual. Gentlemen must wear shirts with sleeves for dinner.  

L'etoile, Gourmet Cuisine.  

Cuisine: French.  

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily  

Gentlemen must wear shirts with sleeves and long trousers.  

La Geisha(*), Japanese cuisine.  

Cuisine: Japanese.  

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily  

Gentlemen must wear shirts with sleeves and long trousers.  

(*) Denotes reservation is required.  

La Marina(*), Serving seafood and breakfast daily.  

Breakfast Hours: 6:00am-7:00am (Continental) and 7:00am-10:00am Dinner Hours: 6:30pm-10:00pm  

Dress Code: Casual. Gentlemen must wear shirts with Sleeves.  

(*) Denotes reservation is required.  

Please Note:  

• Guests can dine every night at an a la carte restaurant, but they still need to make reservations in advance as their availability depends on the hotel's occupancy.  

Restrictions:  

• Dress code applies: gentlemen must wear shirts with sleeves at all specialty restaurants, and they must wear long trousers at most of them. Appropriate footwear is also encouraged.  

• Most restaurants are non-smoking.  

• At certain restaurants there is a minimum age.  

Add-On Package (Golf & Spa 09-10) (back to top)

GOLF & SPA PACKAGE 2009-2010  

Booking Dates: 10/21/2008 - 12/23/2009 05/28/2009 - 12/23/2010 Travel Dates: 12/23/2008 - 12/23/2009 12/24/2009 - 12/23/2010  

Package Inclusions:  

• This package includes the choice of either 2 rounds of golf per person with shared golf cart and full all-inclusive beverage & snack cart service or 2 spa packages that are comprised of a variety of massage treatments, exfoliation treatments, corporal hydration treatments and hydrotherapy treatments.  

• Also includes the option of combining 1 round of golf and 1 spa package per person.  

Please Note:  

• Tee times may be booked 120 days prior to arrival.  

Add-On Package (Golf Expert Spa 09) (back to top)

GOLF EXPERT SPA PACKAGE 2009 This spa package is for Golf Lovers.  

Booking Dates: 10/21/2008 - 12/23/2009 Travel Dates: 12/23/2008 - 12/23/2009  

Package Inclusions:  

• It begins with a stimulating therapeutic massage treatment that warms up your muscles to play.  

• After you have finished playing, reward yourself with a relaxing massage and a sea salt bath.  

Please Note:  

• Arrange upon arrival  

• Duration 130 Minutes  

Add-On Package (Golf Option 09) (back to top)

GOLF OPTION 2009  

Booking Dates: 10/21/2008 - 12/22/2009 Travel Dates: 12/24/2008 - 12/22/2009  

Package Inclusions:  

• Green fee  

• Shared cart fee per round  

• Snacks and drinks  

• Roundtrip transportation from Iberostar Tucan is included for those guests not staying in the Paraiso Complex.  

Please Note:  

• Golf Tee Times can be booked in advance 120 days prior to arrival.  

• Location: Playa Paraiso Golf Club.  

• Details: PD Dye Course Design, Par 72, Grass type is Paspalum, 18 Holes Rating and Slope has not yet been determined.  

• First Tee Time available is 6:30am.  

• Course is open 365 Days Per Year. @! golfparaiso@iberostar.com.mx (via email)  

Add-On Package (Mayan Ritual 09) (back to top)

MAYAN RITUAL PACKAGE 2009 This package is based on using ancestral Mayan Therapies.  

Booking Dates: 10/21/2008 - 12/23/2009 Travel Dates: 12/23/2008 - 12/23/2009  

Package Inclusions:  

• It begins with a volcanic stone massage treatment followed by an orange and vanilla body wrap  

• Finishing with a sea water facial massage  

Please Note:  

• Arrange upon arrival  

Add-On Package (Paraiso Spa 09) (back to top)

PARAISO SPA PACKAGE 2009  

Booking Dates: 10/21/2008 - 12/23/2009 Travel Dates: 12/23/2008 - 12/23/2009  

Package Inclusions:  

• Begins with an exfoliation treatment using sea salts and bee wax  

• Followed by seaweed & clay wrap  

• Finishing with a neck massage  

Please Note:  

• Arrange upon arrival  

• Duration 95 Minutes  

Add-On Package (Lindo Spa 09) (back to top)

RELAX MEXICO LINDO SPA PACKAGE 2009  

Booking Dates: 10/21/2008 - 12/23/2009 Travel Dates: 12/23/2008 - 12/23/2009  

Package Inclusions:  

• This package is based on an exquisite tropical fruit aromatherapy complemented with a special body exfoliation with cinnamon.  

• This is followed by a relaxing massage with apple cinnamon oil.  

• A soothing vanilla bath will round this incredible experience.  

Please Note:  

• Arrange upon arrival  

• Duration 120 Minutes  

Specialty Package (All Inclusive 09) (back to top)

ALL INCLUSIVE PACKAGE 2009  

Booking Dates: 05/06/2008 - 12/23/2009 Travel Dates: 12/23/2008 - 12/23/2009  

Package Inclusions:  

• Unlimited imported and domestic drinks  

• International buffet restaurant with show cooking for breakfast and lunch  

• Gourmet, Japanese and Steak & Seafood a la carte dining for dinner -5 bars/lounges, a music bar and a lobby bar -3 plunge pools -24 hour room service  

• Dine around privileges at over 16 restaurants and 19 bars in other Iberostar resorts in Playa Paraiso  

Package inclusions are subject to change.  

Bonus Features (back to top)

-Daily activities  

• Use of Tennis Courts  

• Bottled water  

• Welcome Drink  

• Watersports (Non-Motorized)  

• Chaise lounges  

• Use of Fitness Center  

• Towels  

Miscellaneous Information (back to top)

Iberostar Exchange Privileges:  

• Clients from Iberostar Paraiso del Mar and Iberostar Paraiso Beach can spend the day (9:00am to 6:00pm) at Iberostar Tucan and Iberostar Quetzal or Iberostar Cozumel without paying for a day pass (transportation not included).  

• The same above privileges are given for clients from either Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel  

• Clients from Iberostar Paraiso Lindo have full access to facilities & restaurants (if availability allows it) at Iberostar Paraiso del Mar and Iberostar Paraiso Beach and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

• Clients of Iberostar Paraiso Maya have full access to facilities & restaurants (if availability allows it) of Iberostar Paraiso del Mar and Iberostar Paraiso Beach as well as Paraiso Lindo and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

• Clients of Iberostar Grand Hotel Paraiso have full access to facilities & restaurants (if availability allows it) to the whole Paraiso Complex and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Tulum: 60  

• Xel Ha: 60  

• Xcaret: 30