Distance from hotel to Cancun International Airport (CUN), 20 minutes.
This five-star resort, which received the Conde Nast Traveler award for the best international resort in 2013, is located on the sea front in the area of Puerto Morelos-Riviera Maya. Ocean Coral & Turquesa boasts exclusive suites, theme restaurants, meeting rooms, Despacio Spa Center the Dive It! Diving Center and a wide offer in entertainment and sport.
Ocean by H10 Hotels, IT IS ALL TAKEN CARE OF.
- Activities Desk
- Aerobic Classes
- Aerobics (aqua)
- Babysitting Services ($)
- Banquet Room ($)
- Bar (swim-up)
- Beach (onsite)
- Beauty Salon ($)
- Car Rental Desk ($)
- Children's Activities
- Children's Playground
- Coffee Shop
- Conference Rooms ($)
- Currency Exchange
- Dive Center ($)
- Doctor (on call) ($)
- Exercise Classes
- Fitness Center
- Game Room
- Gift Shop ($)
- Hospitality Desk
- Internet Service
- Jacuzzi (outdoor)
- Laundry Service ($)
- Medical Services ($)
- Meeting Room ($)
- Multi-Sport Court
- Multilingual Staff
- Parking Facility
- Ping Pong
- Pool (children's)
- Pool (outdoor)
- Poolside Beverage Service
- Poolside Grill
- Safe Deposit Boxes (in room)
- Sauna ($)
- Snack Bar
- Spa ($)
- Sundries Shop
- Taxi Stand ($)
- Tennis Court (daytime)
- Tour Desk ($)
- Tours & Excursions $ ($)
- Travel Agency ($)
- Volleyball (beach)
- Wedding Coordinator
- Wedding Site
• Check in and check out Privilege.
• Private and designated areas for both arrival and departure services.
• Privilege guests will be identified with special bracelets.
• Luggage to be identified with special tags and delivered to the guests Privilege Junior Suites.
• Early check in and late check out (subject to availability). Please refer to the Accommodation Categories And Descriptions section and for further Privilege inclusions. Lounge Privilege Air conditioned ocean front Privilege Lounge only available for Privilege guests. The following services are available:
• Premium brand beverages, wine selection, menu of coffees and teas available all day long as well as hors d'oeuvres and snacks.
• WIFI and computers with free internet access for Privilege guests.
• Library and DVD selection for adults and kids.
• Daily newspapers.
• Personalized Concierge service.
• Open daily from 7:00am to 11:00pm. Dining Privilege
• Reservations with priority seating in all a la carte restaurants. -7:00am to 11:00pm free a la carte room service (24hrs).
• Privilege breakfast in bed served as part of the room service.
• Daily Privilege "cook to order" breakfast, served a la carte in a private designated area only available for Privilege guests. -1 lobster dinner per stay (previous reservation suggested with Concierge Privilege). Concierge & Butler Service Personalized Concierge Privilege from the moment of arrival until the clients' departure. The Concierge will make sure everything is as expected during the clients' stay as well as taking care of reservations. Beach Privilege
• Private beach section with upgraded chaise lounges.
• Private waiter service.
• Personal Drinks Oasis. Kid's Privilege At Ocean Hotels, kids are not forgotten, and we have prepared some services and amenities special for them:
• Daisy's Kids' Kit provided upon arrival.
• Special drinks and meals for kids available at our Privilege Lounge.
• Bathing gowns for kids in your room.
• Books and DVDs for kids available at the Privilege Lounge. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.
• Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.
• Child age break is 11 years old.
• Junior Suite - 4 adults or 2 adults and 3 children, or 3 adults and 2 children.
• Junior Suite Oceanview - 4 adults or 2 adults and 3 children, or 3 adults and 2 children.
• Privilege Junior Suite with Jacuzzi - 4 adults or 2 adults and 3 children, or 3 adults and 2 children.
• Privilege Junior Suite Oceanview - 4 adults or 2 adults and 3 children, with Jacuzzi or 3 adults and 2 children.
• Privilege Master Suite - 3 adults or 2 adults and 2 children, or 3 adults and 1 child.
• Privilege Royal Master Suite - 3 adults or 2 adults and 2 children, or 3 adults and 1 child.
• Privilege Honeymoon Suite - 2 adults.
Junior Suite, (JRS) Garden view, partial oceanview, oceanview, shower and bath tub.
• Bedding: 1 king bed and 1 sofa bed (double) or 2 queen beds and 1 sofa bed (double).
Junior Suite Ocean View, (JUO) Junior Suite with an uninterrupted view of the sea.
• Bedding: 1 king bed and 1 sofa bed (double) or 2 queen beds and 1 sofa bed (double).
Privilege Junior Suite With Jacuzzi, Shower and Jacuzzi on the balcony, CD/DVD player.
• Bedding: 1 king bed and 1 sofa bed (double) or 2 queen beds and 1 sofa bed (double). View: Garden or Ocean or Partial Ocean.
Privilege Junior Suite Oceanview With Jacuzzi, Located in a peaceful setting that allows you to enjoy the gentle Mayan breeze, these rooms are considered the best in the hotel and come with the following Privilege conveniences and services: private terrace with Jacuzzi, plasma television with satellite channels and telephone, air conditioning, minibar stocked with soft drinks, water, and beer, safe (free of charge), iron and ironing board, bathroom equipped with a shower and hairdryer.
• In room Privilege service: robe, slippers, and VIP amenities, daily newspaper and weather forecast, exclusive welcome gift, facilities to make tea and coffee, pillow menu, free WiFi internet connection.
• Bedding: 1 king bed or 2 double beds.
Privilege Master Suite, Shower and bath tub, suite includes large terrace and a living room. Clients staying in this category will have instant access to Privilege Services at no extra cost.
• Bedding: 1 king bed and 1 sofa bed. View: Ocean.
Privilege Royal Master Suite, Shower and bath tub, suite includes large terrace and a living room and Jacuzzi on the balcony. Clients staying in this category will have instant access to Privilege Services at no extra cost.
• Bedding: 1 king bed and 1 sofa bed. View: Oceanfront. Accommodation amenities include: microwave.
Privilege Honeymoon Suite, Shower and bath tub, suite includes large terrace and a living room and Jacuzzi on the balcony. Clients staying in this category will have instant access to Privilege Services at no extra cost.
Privilege Junior Suites:
• Every accommodation in the Privilege Section is an elegant and spacious Junior Suite featuring sophisticated decor, filled with luxury amenities with a private terrace overlooking the azure ocean, lush tropical gardens or lovely pools.
Privilege Junior Suites include the following amenities:
• Privilege welcome gift upon arrival.
• Welcome bottle of sparkling wine and chef selection.
• Jacuzzis in all rooms.
• Privilege Bedding Package: all beds equipped with pillow top and special linens.
• Pillow menu.
• Large LCD or plasma television.
• DVD player and movies available on demand from the Concierge Privilege.
• Alarm clock with iPod player.
• Iron and board.
• Deluxe Privilege toiletries.
• Bath scale.
• Upgraded mini bar refreshed daily with premium drinks.
• Privilege beach towels upon arrival.
• Daily turndown service.
• Free in room internet access.
All accommodations include: air conditioning, safe deposit box (digital), alarm clock, smoke detector, balcony or terrace, sprinkler system, bathtub, telephone, ceiling fan, television, coffee/tea maker, data port, hairdryer, internet access, iron, ironing board, maid service, mini-bar, radio, refrigerator and shower.
Room Service (limited) Room Service is available from 11:00am to 11:00pm. Clients staying at the Privilege Section 24hrs.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.
Mike's Coffee, Coffee Shop
Villa Marina, Grill, open for late breakfast and lunch. Available also for a la carte dinner. Some dishes may have an extra charge.
Blue Moon, Dinner ala carte. Adults only.
Hacienda Los Girasoles, Open for dinner.
Le Petit Creperie, Offers seating for up to 60 clients.
Dinner Hours: 6:00pm-10:00pm
Ritratto D'italia, Open for dinner.
Ruta 66, Restaurant.
Sensai, Open for dinner. All ages.
Dinner Hours: 6:00pm to 10:00pm
Daisy Snack Bar
• Afternoon tea
• Bottled water
• Daily activities
• Coffee/Tea (in room)
• Chaise lounges
• Free access to Privilege Services.
• Daisy's Children Program at no cost
Environmental Levy The Municipality of Tulum, Quintana Roo Mexico is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Tulum has implemented a small environmental levy on visitors. Hotels will collect 25.29 Mexican pesos per room per night upon check-in or check-out. The proceeds will be deposited in an environmental trust to fund local projects. The Municipalidad Tulum thanks you for your understanding and support of this worthwhile endeavor.
Spring Break Policy
• No spring breakers allowed.
• No customers 23 years or younger are allowed unless there is at least one adult over 30 years old in the same room.
• Student or spring breaker groups or individual reservations with 16 to 23 year olds are not allowed even when accompanied by adults over 30 years old.