Now Jade Riviera Cancun
Blvd. El Sid Mz. 20 Lote 1-1 Sm.3 Unidad 26, Benito Juarez,
Riviera Maya, Cancun, Mexico

Distance from hotel to Playa del Carmen, 22.5 miles (36 kms). Distance from hotel to Cancun City, 22.5 miles (36 kms). Distance from hotel to Cancun International Airport (CUN), 17 kms (11 miles).  

Just 12 miles from Cancun International Airport, minutes from the quaint fishing town of Puerto Morelos, is Now Jade Riviera Cancun. Guests will receive 550 sumptuous, spacious accommodations with 24 hour room and concierge service, flat screen surround sound televisions, daily refreshed premium mini bars in-suite, wireless internet, private terraces, and, without exception, spectacular views of the Caribbean Sea.  

Your creature comforts extend to three oversized swimming pools, six game courts, motorized water sports, and an outdoor theater for shows and movies beneath the stars. Now Jade Riviera Cancun also brings together a culinary and mixology team who delivers fine food and drink within seven gourmet, reservation free restaurants and five stylish bars and lounges. And yet, the indulgences don't end there. A foray into the Spa and you'll experience a rejuvenated body and mind and a renewed spirit, courtesy of indigenous treatments that go from a melt away massage to a hydrotherapy that transcends. It's just the beginning. A getaway where you'll have it all without a wristband. Without exception.  

Hotel Amenities (back to top)
  • Accommodations for Physically Challenged Guests
  • Activities
  • Aerobic Classes
  • Aerobics (aqua)
  • Babysitting Services ($)
  • Ballroom
  • Banquet Room
  • Bar (swim-up)
  • Bars/Lounges
  • Basketball Court
  • Beach (onsite)
  • Beauty Salon
  • Breakfast Room
  • Business Center
  • Car Rental Desk
  • Children's Activities
  • Children's Playground
  • Coffee Shop
  • Concierge
  • Conference Rooms
  • Currency Exchange
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Facilities for Physically Challenged Guests
  • Fitness Center
  • Floors (4)
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Hospitality Desk
  • Ice Machines
  • Internet Service ($)
  • Laundry Service
  • Medical Services
  • Meeting Room
  • Multilingual Staff
  • Newsstand ($)
  • Parking Facility
  • Ping Pong
  • Pool (children's)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants
  • Safety Deposit Box (in room)
  • Sauna
  • Snack Bar
  • Spa
  • Taxi Stand ($)
  • Tennis Court (lighted) ($)
  • Tour Desk
  • Tours & Excursions ($)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Valet Service
  • Volleyball (beach)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site
AMResorts will now be welcoming small dogs (22 pounds/10 kilograms or less) at all Zoetry Wellness & Spa Resorts, Secrets, Breathless, Dreams and Now Resorts & Spas. Guests no longer need to leave their beloved dogs behind when traveling. To ensure that owners aren't distracted or worried about their loved ones back home, AMResorts are now inviting them to join their owner on vacation. Each dog friendly guest room will include the following:  

• Welcome letter that highlights guidelines and restrictions  

• Dog bed  

• Food and water bowls  

• Floor mat for bowls  

• Rope toy  

• Small plastic bone for dogs -"Dog in room" door hanger The number of dog friendly rooms on property is capacity controlled with a maximum of five rooms per resort. This offering is only available upon request prior to arrival by contacting the resort's reservations department. A rate of $75.00 USD per dog, per night will be applied to guests staying at a Zoetry Wellness & Spa Resort and a rate of $65.00 USD per dog, per night will be applied when staying at a Secrets, Breathless, Dreams or Now Resort & Spas property. All owners will have to follow a strict set of policies and procedures including, but not limited to:  

• Dogs must be 22 pounds/10 kilograms or less.  

• All dogs must be on a controlled leash at all times or in a dog carrier when not in a guest room.  

• Dogs are only allowed in designated dog area(s) of the hotel grounds. Dogs are not allowed in the pool, fitness center, spa, retail shops, golf facilities or on the beach.  

• Dogs will be allowed in certain restaurants that have a terrace or an outside area. These select restaurants will supply available dog bowls for food and water.  

• Dogs may not be left alone in a guest room longer than two hours at a time or overnight. Guests must show the provided "Dog Friendly Room" door hanger when leaving their animal alone in the room. Please note, the small dog policy requirements (i.e. size limit, additional charge, etc.) does not apply to certified service animals as required by law. Travel plans and transportation must be arranged by the guest. The guest is responsible for learning about airline travel requirements when traveling with their dogs, including the TSA guidelines. AMResorts properties will not be responsible if an animal is denied boarding to or from their intended destination. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Spa, Leisure, Family Friendly and Beach.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2018 Junior Suite Tropical View - 3 adults or 2 adults and 2 children.  

• Junior Suite Ocean View - 3 adults or 2 adults and 2 children.  

• Junior Suite Ocean Front - 3 adults or 2 adults and 2 children.  

• Family Suite - 3 adults or 3 adults and 1 child, or 2 adults and 4 children.  

• Preferred Club Suite Ocean View - 3 adults or 2 adults and 2 children.  

• Preferred Club Suite Ocean Front - 3 adults or 2 adults and 2 children.  

• Preferred Club Governor Suite - 2 adults.  

2019 Junior Suite Tropical View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Ocean Front - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Family Suite - 4 adults or 4 adults and 2 children, or 3 adults and 3 children.  

• Preferred Club Suite Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Preferred Club Suite Ocean Front - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Preferred Club Governor Suite - 2 adults.  

2020 Junior Suite Tropical View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Ocean Front - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Family Suite - 4 adults or 4 adults and 2 children, or 3 adults and 3 children.  

• Preferred Club Suite Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Preferred Club Suite Ocean Front - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Preferred Club Governor Suite - 2 adults.  

Junior Suite Tropical View, (JST) Spacious Junior Suite, 700 square feet (62 square meters), living area, 32 inch LCD television, balcony, air conditioning and ceiling fan, Jacuzzi in bathroom and separate rain shower, double sink, bidet, hair dryer, toiletries, comfortable bed with a wider mattress.  

• Bedding: 1 king bed or 2 double beds.  

Junior Suite Ocean View, (JUO) Jacuzzi for two in bathroom, luxurious bath amenities, marble floors, bathrobe and slippers, hair dryer, direct dial phone, cable television, minibar refreshed daily, electronic safe box (accommodates up to 13" laptop), electronic keyhole, alarm clock with MP3 player docking station connector, air conditioning with individual control, 24 hour room service, coffee and tea maker, iron and ironing board, luxury amenities, 700 square feet.  

• Bedding: 1 king bed or 2 double beds.  

Junior Suite Ocean Front, 700 square feet (65 square meters). In addition to the above amenities, the Junior Suite Ocean Front also offers a living area, 32" LCD TV, balcony, air conditioning and ceiling fan, Jacuzzi in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, alarm clock with iPod connection and wireless internet access available.  

• Bedding: 1 king bed or 2 double beds.  

Family Suite, (FMS) 1400 square feet (130 square meters) each suite. In addition to the above amenities, the Family Suite also offers 2 spacious connecting Junior Suites one with king size and one with two double beds. The suite also offers a balcony, Jacuzzi in bathroom and separate rain shower, double sink, bidet, comfortable bed with a wider mattress, alarm clock with iPod connection and wireless internet access available.  

• View: Tropical.  

Preferred Club Suite Oceanview, Located amongst four buildings with elevator access. Exterior Jacuzzi on the terrace. Bathroom with double sinks and vanity mirror. Turndown service. Some of the rooms have ocean view. Connecting rooms available.  

Number of accommodations: 156 Bedding: 1 king bed or 2 double beds.  

Preferred Club Suite Ocean Front, 765 square feet (71 square meters). In addition to the above amenities, the Preferred Club Suite Ocean front also offers a balcony with Jacuzzi for 2 overlooking the ocean, 32" LCD TV, air conditioning and ceiling fan, bathroom with separate rain shower, double sink, bidet, luxurious bathroom amenities, comfortable bed with a wider mattress, separate living room with a 32" LCD TV and sofa, two closets, two phones and an alarm clock with iPod connection.  

• Bedding: 1 king bed or 2 double beds.  

Preferred Club Governor Suite, 1088 square feet (101 square meters). In addition to the above amenities, the Preferred Club Governor Suite also offers a large room with a comfortable king bed, private balcony, air conditioning and fan, relaxing room, bathroom with separate rain shower, a bidet, hair dryer, VIP bathroom amenities, double round sink, indoor Jacuzzi and dressing room. Additionally, the suite offers a spacious closet, three phones, Secret box, alarm clock with iPod connection, complimentary wireless internet access, foyer, a guest full independent bathroom and shower, patio lounge with a double terrace that includes an outdoor Jacuzzi, living room with TV, spacious dining room and ocean views.  

• Bedding: 1 king bed.  

The Preferred Club:  

• Preferred Club Suites offer the following additional amenities:  

• Personalized check-in and check-out with concierge service  

• Living room (in Preferred Club Suites and Preferred Club Governor Suites)  

• Jacuzzi on balcony (in Preferred Club Suites)  

• Bathroom with double sinks and rain shower  

• Preferred status and amenities  

• Preferred Club Lounge  

• Private areas throughout the resort  

• Upgraded bath amenities  

• Bathrobes and slippers  

• Pillow menu  

• Secrets Box for private room service delivery  

• Complimentary internet access in suite  

• Complimentary computer access in Club Lounge  

• Upgraded mini-bar and room service menu  

• Two 32 LCD TVs  

• Daily continental breakfast service in the lounge  

• Afternoon hot and cold hors d'oeuvres; exquisite desserts and fine liquors in the lounge  

• Complimentary newspaper in room every day (English and Spanish)  

All accommodations include: air conditioning, safety deposit box, internet access: ($), sprinkler system, maid service, rollaway bed (on request), shower, alarm clock, coffee/tea maker, Jacuzzi, iron, telephone, mini-bar, room service (24-hour), balcony or patio, hairdryer, smoke detector, ironing board, television, radio and ceiling fan.  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Alisios Lobby Bar, Ideally located in the main Lobby Area serving domestic and selected international drinks, as well as cocktails.  

General Opening Hours: 10:00am to 12:00am  

Moments Lobby Bar, Conveniently located in the main lobby area, Moments serves domestic and international drinks.  

General Opening Hours: 10:00am to 1:00am  

Scores, Located in the upper level of the shopping area, this bar features a casual ambience with three LCD flat panel televisions and two pool tables.  

General Opening Hours: 9:00pm to 1:00am  

Splash, Swim up bar at the main pool  

General Opening Hours: 10:00am to 6:00pm  

Sports & Fun Bar, Located in the upper level of the commercial area, with fun and casual ambience, featuring three LCD flat panel television and 2 pool tables.  

General Opening Hours: 6:00pm to 1:00am  

Dress Code: Casual.  

The Lounge, Located inside the Preferred Club section, offering premium bar service and snacks in a relaxed, private atmosphere for Preferred Club guests only. The Lounge is the ideal place to read a book, watch TV and relax.  

General Opening Hours: 7:00am to 11:00pm  

The Mix, Beach Bar located on the main beach offers guests their favorite cocktails.  

General Opening Hours: 10:00am to 6:00pm  

The Reef, Swim up bar  

General Opening Hours: 10:00am to 6:00pm  

Olas Snack, Beach Club open daily for lunch. No dress code. No reservations required. Non-smoking. Setting capacity is 260 guests.  

General Opening Hours: 11:30am-5:00pm General Opening Days: Daily  

Carnival International Buffet, Specializing in international cuisine, Carnival Buffet has an exciting decor and offers an international menu in a casual atmosphere. An air conditioned dining area with ocean view terrace is available. Approximate seating capacity is 550.  

General Opening Hours: Breakfast 7:00am-11:30am; Lunch 12:30pm-4:00pm; Dinner 6:00pm-11:00pm  

Dress Code: Casual.  

Coco Cafe, Premium coffee and deli snacks in a casual and relaxed atmosphere.  

Dress Code: Casual.  

Capers, Explore the rich flavors of Italian cuisine in a contemporary Tuscan setting. Approximate seating capacity is 96.  

Dinner Hours: Open for dinner only from 6:00pm to 11:00pm.  

Dress Code: Casual Elegant.  

Castaways, Take a quick break from the pool or beach and replenish your forces with a fresh, delicious sandwich or an energetic meal. Castaways also serves small bites and invigorating drinks at the poolside area with a spectacular ocean view. Approximate seating capacity is 300.  

General Opening Hours: 12:00pm to 5:30pm  

Dress Code: Casual.  

Cin Cin, Cin Cin evokes an old Flamenco Cabaret, where white threaded curtains form waves in the center of the restaurant creating an elegant, romantic atmosphere. Adults only. Mediterranean gourmet cuisine. Approximate seating capacity is 90.  

General Opening Hours: Open for dinner only from 6:00pm to 11:00pm.  

Dress Code: Casual.  

Cinque Terre(*), open for dinner only. No groups. No smoking.  

• Setting capacity is 148 guests.  

Cuisine: Italian.  

General Opening Hours: 6:00pm-10:30pm General Opening Days: Daily  

Dress Code: Casual Elegant.  

(*) Denotes reservation is required.  

El Mortero(*), open for dinner only. No groups. No smoking.  

• Seating capacity is 104 guests.  

Cuisine: Mexican.  

General Opening Hours: 6:00pm-10:30pm General Opening Days: Daily  

Dress Code: Casual Elegant.  

(*) Denotes reservation is required.  

Mercure, Mercure embraces you once entering this serene garden and ocean view Elegant French Cuisine restaurant. Open for breakfast and dinner. Breakfast service is exclusive for Preferred Club guests only.  

• Approximate seating capacity is 52. Dress code is Casual Elegance for dinner.  

Breakfast Hours: 7:00am to 10:00am Dinner Hours: 6:00pm to 11:00pm  

Pure Restaurant, Tranquility embraces you once entering this serene garden and ocean view elegant French cuisine restaurant. Open for dinner only. No dress code. No reservations required. Non smoking restaurant. Seating capacity is 80 guests.  

General Opening Hours: 6:00pm to 10:30pm  

Senses Restaurant(*), Adults only. Open for dinner only. No groups. No smoking. Seating capacity is 80 guests.  

Cuisine: Mediterranean.  

General Opening Hours: 6:00pm-10:30pm General Opening Days: Daily  

Dress Code: Casual Elegant. Dress code is casual elegant which means gentleman must wear shirts. Also no tank-tops, shorts, tennis shoes or beach sandals.  

(*) Denotes reservation is required.  

Spice, Taste the best in Asian Cuisine, seated beside tranquil fountains and nearby wooden formations around an indoor Zen Garden with three Teppanyaki tables, a Sushi Bar and Pagoda. Approximate seating capacity is 78.  

Dinner Hours: Open for dinner only from 6:00pm to 11:00pm  

Dress Code: Casual Elegant.  

Tamarindo, Tamarindo is an invitation to set off on a Mexican journey to delectable delights. The restaurant features a contemporary Mexican decor with silver, white and Mexican pink colors. Open for dinner only. Approximate seating capacity is 80.  

Dinner Hours: 6:00pm to 11:00pm  

Dress Code: Casual Elegant.  

Dress Code  

• Casual: Bermudas (long shorts or capri pants), sneakers/tennis shoes and sandals. Ladies must wear a bathing suit wrap or coverup. No sleeveless shirts for men.  

• Casual Elegance: Sneakers/tennis shoes or sandals and dress shirts with short sleeves. Long pants or nice Bermudas are required for men. No sleeveless shirts or flip-flops.  

• Formal: Men should wear long pants, collared shirts and dress shoes required. Women should wear blouses, skirts, slacks or dresses and dress shoes.  

Add-On Package (A Touch of Perfection Spa Package 2018) (back to top)

A TOUCH OF PERFECTION SPA PACKAGE 2018  

Booking Dates: 04/11/2016 - 12/22/2018 Travel Dates: 12/23/2017 - 12/22/2018  

Package Inclusions:  

• Rejuvenate your skin with luminous C and sea facial, a treatment designed to reduce fine lines and revitalize your appearance.  

• After that restore your mind, body and soul with an intensifying seaweed wrap, a treatment made with seaweed containing vitamins, minerals and enzymes that detoxify and nourish your body.  

• Finish by releasing stress and alleviating your neck, shoulders and upper back with a stimulating tension release massage.  

Add-On Package (Absolute Serenity Spa Package 2018) (back to top)

ABSOLUTE SERENITY SPA PACKAGE 2018  

Booking Dates: 04/11/2016 - 12/22/2018 Travel Dates: 12/23/2016 - 12/22/2018  

Package Inclusions:  

• Bring back the natural balance of your skin with a lily wrap, repairing treatment consisting of natural floral ingredients with energizing properties of green tea.  

• Protect your face from damage caused by excess sun rays by toning your skin with an after sun facial.  

• Then dissolve away tension knots caused by daily stress with a therapeutic deep tissue massage.  

Add-On Package (Beautiful Hair, Hands and Feet Package 2018-2020) (back to top)

BEAUTIFUL HAIR, HANDS AND FEET PACKAGE 2018-2020  

Booking Dates: 05/01/2017 - 12/22/2019 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2017 - 12/22/2019 12/23/2019 - 12/22/2020  

Package Inclusions:  

• Spa Manicure & Pedicure: Give your hands and feet a total makeover! We use a gentle exfoliation technique that softens and restores skin. It features a soothing massage using aromatic essential oils that provide a unique experience and total relaxation. As a finishing touch, select from a variety of nail polish to be applied.  

• Upgrade this hands and feet treatment into a Spa Manicure/Pedicure, by adding a delicious mask and Hair Scalp Treatment.  

Add-On Package (Couples Relaxing Moon & Stars Massage 2018-2020) (back to top)

COUPLES RELAXING MOON & STARS MASSAGE PACKAGE 2018-2020  

Booking Dates: 05/01/2017 - 12/22/2019 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2017 - 12/22/2019 12/23/2019 - 12/22/2020  

Package Inclusions:  

• Share this charming massage with your special someone beside the serenity and majesty of the ocean. Enjoy a delicious sparkling wine, refreshing seasonal fruits and a relaxing Swedish massage with grape massage oil. Along with the sea breeze, you will be transported to a state of extraordinary relaxation.  

Add-On Package (Divine Wedding Package 2018) (back to top)

DIVINE WEDDING PACKAGE 2018  

Booking Dates: 04/11/2016 - 12/22/2018 Travel Dates: 12/23/2016 - 12/22/2018  

Package Inclusions:  

• Dedicated wedding coordinator  

• Service of a judge or minister  

• Bouquet(s) and boutonniere(s) for wedding couple  

• Sound system with speaker and microphones  

• Preparation of the couples wedding day attire  

• Wedding cake for up to 25 guests  

• Sparkling wine toast for up to 25 guests  

• Complimentary room upgrade for wedding couple (based on availability)  

• Makeup and hair styling for one member of the wedding couple on wedding day  

• Swedish couples massage treatment (50 minutes)  

• Breakfast in bed morning after ceremony with Mimosas  

• Two corsages and two boutonnieres for the wedding party  

• One floral centerpiece arrangement for the reception table  

• Ceremony decor: 25 chairs with white covers, ceremonial table and aisle runner  

• Private cocktail hour with hors doeuvres for up to 25 guests (Platinum menu)  

• Private dinner reception for up to 25 guests (Platinum menu)  

• Video of the ceremony (up to 30-minute edited DVD)  

• Choice of guitarist or saxophonist at the ceremony (1 set, 45 minutes)  

• Photo package (24 color photographs taken during the ceremony) and wedding album  

• Romantic turndown service night of the ceremony with rose petal drawn Jacuzzi bath, bottle of sparkling wine and chocolate covered strawberries  

• Romantic dinner on the beach (one evening during stay)  

• Late checkout for the couple (upon request and availability)  

• A 20% discount off spa treatments (boutique purchases not included)  

• Free Anniversary Nights. Stay a minimum of 5 paid nights over first anniversary date and receive 2 additional nights free or stay 4 paid nights over first anniversary date and receive 1 additional night free.  

Please Note:  

• All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date.  

• Subject to availability.  

• Double occupancy only.  

• Price and package subject to change without notice. -20% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.  

• Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding can not be canceled without the penalty. The cancellation penalty is $500.00 USD.  

Add-On Package (Divine Wedding Package 2019-2020) (back to top)

DIVINE WEDDING PACKAGE 2019-2020  

Booking Dates: 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2018 - 12/22/2020  

Package Inclusions:  

• Dedicated wedding coordinator  

• Service of a judge or minister  

• Bouquet(s) and boutonniere(s) for wedding couple  

• Sound system with speaker and microphones  

• Preparation of the couple's wedding day attire  

• Wedding cake for up to 25 guests  

• Sparkling wine toast for up to 25 guests  

• Complimentary room upgrade for wedding couple (based on availability)  

• Semi-private Rehearsal Dinner for 10 guests  

• Makeup and hair styling for one member of the wedding couple on wedding day  

• Swedish couples massage treatment (50 minutes)  

• Breakfast in bed morning after ceremony with Mimosas  

• Two corsages and two boutonnieres for the wedding party  

• One floral centerpiece arrangement for the reception table  

• Ceremony decor: 25 chairs with white covers, ceremonial table and aisle runner  

• Private cocktail hour with hors d'oeuvres for up to 25 guests (Platinum menu)  

• Private dinner reception for up to 25 guests (Platinum menu)  

• Video of the ceremony (up to 30-minute edited DVD)  

• Choice of guitarist or saxophonist at the ceremony (1 set, 45 minutes)  

• Photo package (24 color photographs taken during the ceremony) and wedding album  

• Romantic turndown service night of the ceremony with rose petal drawn Jacuzzi bath, bottle of sparkling wine and chocolate covered strawberries  

• Romantic dinner on the beach (one evening during stay)  

• Late checkout for the couple (upon request and availability)  

• A 20% discount off spa treatments (boutique purchases not included)  

• Free Anniversary Nights. Stay a minimum of 5 paid nights over first anniversary date and receive 2 additional nights free or stay 4 paid nights over first anniversary date and receive 1 additional night free.  

Please Note:  

• All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date.  

• Subject to availability.  

• Double occupancy only.  

• Price and package subject to change without notice. -20% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.  

• Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding can not be canceled without the penalty.  

• The cancellation penalty is $500.00 USD.  

Add-On Package (Do Not Disturb Honeymoon Package 2018-2020) (back to top)

DO NOT DISTURB HONEYMOON PACKAGE 2018-2020  

Booking Dates: 04/11/2016 - 12/22/2018 05/01/2017 - 12/22/2019 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2017 - 12/22/2018 12/23/2018 - 12/22/2019 12/23/2019 - 12/22/2020  

Package Inclusions:  

• Sparkling wine, flowers and fresh fruit in room on arrival  

• Breakfast in bed with Mimosas (reservations required in advance via guest service)  

• Couple's massage Spa treatment (50 minutes)  

• Romantic beachfront dinner for two including bottle of wine  

• Special turndown service one evening during stay  

• Private petit fours each evening at turndown  

• Free Anniversary Nights. Stay a minimum of 5 paid nights over first anniversary date and receive 2 additional nights free or stay 4 paid nights over first anniversary date and receive 1 additional night free.  

Please Note:  

• This package is complimentary when booking a Preferred Club Suite Ocean View category or higher for a minimum of 7 nights.  

• Subject to availability.  

• Double occupancy only.  

• Prices and package subject to change without notice.  

• This package cannot be combined with the Your Moments Wedding Package to receive both packages complimentary and cannot be deducted when purchasing other packages.  

• Applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.  

• Package is available to all guests when purchased at the selling price.  

Add-On Package (Dulha & Dulhan Wedding Package 2019-2020) (back to top)

DULHA & DULHAN WEDDING PACKAGE 2019-2020 Experience a destination wedding where your traditions and customs will be honored through the hotel's expertise and devoted, personal attention.  

Booking Dates: 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2018 - 12/22/2020  

Package Inclusions:  

• Welcome Cocktail Party (1 hour private event): Private bar and bartender serving top-shelf international and domestic spirits, soda, juice and water; Hors d'oeuvres station.  

• Sangeet & Mehndi (4 hour private event): Intimate stage area with colored draping and seating for two for the wedding couple; Appetizer station with a section of three options; Sumptuous buffet offering a complete salad bar and three entree options (choice of variety of cuisine options); Dessert station offering a selection of two scrumptious options; Tables with white linens and white linen-covered chairs.  

• Baraat. Your dedicated on-site wedding coordinator will be on hand to help with the organization and direction of the processional. The resort has many options available for the groom to make a grand and memorable entrance preceding the wedding ceremony.  

• Wedding Ceremony (1-1.5 hour private event): Elegant Mandap decorated with colorful backdrop and drapery; Choice of pillows or Tiffany style chairs for family members participating in the ceremony; Sound system; White-linen covered chairs for guests; Beverage station offering selection of cold water, juice and soda throughout the ceremony; Shoe check station provided for ceremonies held on the beach.  

• Wedding Reception (4 hour private event): Intimate stage area with colored draping and seating for the wedding couple; Delectable buffet complete with full salad bar, 5 vegetarian and 3 non-vegetarian entree options expertly prepared by a gourmet chef, specializing in Indian cuisine; Private bar with bartender serving top-shelf spirits, juice, soda and water; Dessert station and couple's choice of wedding cake.  

• In addition to the private wedding events, wedding couples booking the Dulha & Dulhan package will also receive: A dedicated onsite wedding coordinator, certified in South Asian Weddings; Sparkling wine and fresh fruit for the wedding couple and their parents in suite, upon arrival (up to 3 rooms); A 20% discount on spa treatments for the wedding couple and their parents (Up to 6 people. Boutique purchases not included); Complimentary access to the spa's hydrotherapy areas for the wedding couple and their parents one day of stay (Up to 6 guests. Time and day of visit must be confirmed with the spa manager based on spa occupancy); Complimentary room for one member of the wedding couple the night before the wedding (based on availability)*; Romantic turndown service for the wedding couple the evening of the wedding; Romantic breakfast in bed with Mimosas the day after the wedding (confirm with wedding coordinator); Late check-out for the wedding couple (based on availability, until 3:00pm); Complimentary return stay anniversary nights when the wedding couple stays 5 or more paid nights over their first anniversary date, they'll receive 2 additional nights free.  

• Plus, the more you book, the more you receive: Every 5th room free (up to 10 complimentary rooms); 1 complimentary upgrade for every 10 paid rooms; $100.00 USD in resort coupons per guest; Private group check-in.  

Please Note:  

• All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date, unless approved by the wedding coordinator.  

• Dates and locations are based on availability and must be confirmed by the wedding coordinator.  

• Package is subject to change without notice.  

• Discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.  

• This package is not combinable with the Save Your Date or 3G promotion.  

• This package is inclusive of up to 50 or 100 guests and additional guests can be added for an additional cost (varies by resort).  

• Upgrades, customizations and additions can also be made to the package through the resort's wedding coordinator.  

• Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty.  

• The cancellation penalty is $750.00 USD.  

• This package is only available for purchase when reserving a minimum of 25 rooms for 3 nights each (or 75 room nights cumulative).  

• Wedding date and room availability must be confirmed with the resort in advance of purchasing the package.  

• *Upgrades are based on availability and check in upon arrival at the hotel.  

Group inclusion terms and conditions:  

• Private check-in is only applicable when the group arrives at the hotel at the same time, and when the hotel has been notified at least 7 days prior to arrival.  

• Every 5th room within the group will be complimentary with a maximum of 10 complimentary rooms per group booking (each date of stay will be individually assessed in order to calculate comp rooms). It is not required to have 4 paid rooms in the same room category in order to receive the 5th room free. Complimentary rooms are to be applied to the lowest total value room of any occupancy. (i.e. When booking 5 double rooms and 1 single room in the same room category, the lowest total value room would be the single room and would be complimentary.) Additionally, the number of complimentary rooms will be given for the same number of nights majority rooms have booked. If no majority exists, the shortest length of stay will apply.  

• 1 complimentary room upgrade will be provided to the next category for every block of 10 rooms paid for the average length of stay of the group, with a maximum of 2 upgrades. Upgrades are based on availability and are given to the next room category where the majority of the 10 rooms are met. If no majority exists, the lowest room category will apply.  

• $100.00 USD in resort coupons per person will be issued. Rules of use apply.  

Add-On Package (Girlfriends Getaway 2018-2020) (back to top)

GIRLFRIENDS GETAWAY 2018-2020  

Booking Dates: 05/01/2017 - 12/22/2019 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2017 - 12/22/2019 12/23/2018 - 12/22/2020  

Package Inclusions:  

• Manicure and pedicure session for each girl (not to exceed three girls at one time).  

• Access to wet areas of the spa, plus 10% off additional spa treatments (not including salon products or services)  

• Champagne and strawberries upon arrival  

• Daily yoga sessions, where available  

• Complimentary room service one morning offering Mimosas, fruit, and pastries  

• Complimentary group photo  

Please Note:  

• Complimentary room service and group photo dates and times to be arranged upon arrival to the resort.  

Add-On Package (Honeymoon Bliss Package 2018-2020) (back to top)

HONEYMOON BLISS PACKAGE 2018-2020  

Booking Dates: 04/11/2016 - 12/22/2018 05/01/2017 - 12/22/2019 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2017 - 12/22/2018 12/23/2018 - 12/22/2019 12/23/2019 - 12/22/2020  

Package Inclusions:  

• Fresh fruit on arrival  

• Bottle of sparkling wine on arrival  

• Special turndown service one evening during stay  

• Breakfast in bed with Mimosas (reservations required in advance via guest service) -15% discount on treatments  

Please Note:  

• Please request your honeymoon or anniversary package at time of booking.  

• You will be required to present a copy of your wedding invitation or marriage certificate at check-in. -15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.  

• Travel must occur over anniversary date or within three months of wedding date.  

Add-On Package (Now To Eternity Wedding Package 2018-2020) (back to top)

NOW TO ETERNITY WEDDING PACKAGE 2018-2020  

Booking Dates: 04/11/2016 - 12/22/2018 05/01/2017 - 12/22/2019 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2016 - 12/22/2018 12/23/2018 - 12/22/2019 12/23/2019 - 12/22/2020  

Package Inclusions:  

• Dedicated on-site wedding coordinator  

• Service of a judge or minister  

• Bouquet(s) and boutonniere(s) for wedding couple  

• Sound system with speaker and microphones  

• Preparation of the couples wedding day attire  

• Wedding cake for up to 25 guests  

• Sparkling wine toast for up to 25 guests  

• Complimentary room upgrade for wedding couple (based on availability)  

• Makeup and hair styling for one member of the wedding couple on wedding day  

• Private cocktail hour with hors d'oeuvres for up to 25 guests (silver menu)  

• Private dinner reception for up to 25 guests (silver menu)  

• Couple's massage Spa treatment (50 minutes)  

• Photo Package (24 full color photographs taken during ceremony)  

• Breakfast in bed morning after ceremony with Mimosas  

• One corsage and 1 boutonniere for the wedding party  

• One floral centerpiece arrangement for the reception table  

• Romantic turndown service night of the ceremony with rose petal drawn Jacuzzi bath, bottle of sparkling wine and chocolate covered strawberries  

• Late checkout for the couple (upon request and availability)  

• A 20% discount on spa treatments (boutique purchases not included)  

• Free Anniversary Nights. Stay a minimum of 5 paid nights over first anniversary date and receive 2 additional nights free or stay 4 paid nights over first anniversary date and receive 1 additional night free.  

Please Note:  

• All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date.  

• Subject to availability.  

• Double occupancy only.  

• Prices and package subject to change without notice. -20% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.  

• Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding can not be canceled without the penalty. The cancellation penalty is $500.00 USD.  

Add-On Package (Relaxing Massage For Couples Package 2018-2020) (back to top)

RELAXING MASSAGE FOR COUPLES PACKAGE 2018-2020  

Booking Dates: 05/01/2017 - 12/22/2019 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2017 - 12/22/2019 12/23/2019 - 12/22/2020  

Package Inclusions:  

• Share this unique Spa experience. Enjoy this romantic encounter with a relaxing massage at the side of your mate in a private ambiance. This massage inspires unity and renewal. It's the perfect way to celebrate a special occasion or to simply share love in total harmony.  

Add-On Package (Romance In Paradise Spa Package 2018) (back to top)

ROMANCE IN PARADISE SPA PACKAGE 2018  

Booking Dates: 04/11/2016 - 12/22/2018 Travel Dates: 12/23/2017 - 12/22/2018  

Package Inclusions:  

• This luxury package for two begins with the simplicity and efficiency of the old world, mini facials that cleanse, tone, and moisturize the skin.  

• Followed by two Swedish massages that will moisturize your body with natural oils. This invigorating massage will release tension, reducing stress and muscular discomfort.  

Add-On Package (Shaadi Package 2019-2020) (back to top)

SHAADI PACKAGE 2019-2020 Expertly crafted for South Asian weddings inclusive of 6 events and for 75 guests.  

Booking Dates: 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2018 - 12/22/2020  

Package Inclusions:  

• Night 1 Mehndi Evening (3 hour event). Included in your evening: Area for bride* (and guests if desired) adorned with drapery and pillows; Cocktail tables with white linens; Delectable passed hors d'oeuvres (choice of 3); Drink station serving non-alcoholic beverages, including a signature drink created by the wedding couple (Note: If you would like alcohol served, please advise the wedding coordinator). *Please note: If the bride would prefer to have her Henna done separately in her room or bridal suite in advance of the event, these accommodations can be arranged through the on-site wedding coordinator.  

• Night 2 Welcome Dinner/Sangeet/Garba (4 hour event). Included in your evening: Intimate stage area with colored draping and seating for two for the wedding couple; Appetizer station with a section of three options; Sumptuous buffet offering a complete salad bar and three entree options (choice of variety of cuisine options); Dessert station offering a selection of two scrumptious options; Tables with white linens and white linen-covered chairs.  

• Day 3 Baraat. The dedicated on-site wedding coordinator will be on hand to help with the organization and direct the processional. The resort has many options available to the groom to make a grand and memorable entrance preceding the wedding ceremony.  

• Day 3 Wedding Ceremony (1-1.5 hours). Included in your ceremony:  

• Elegant Mandap decorated with colorful backdrop and drapery; Choice of pillows or Tiffany style chairs for family members participating in the ceremony; Tiffany style chairs for wedding guests; Beverage station offering selection of cold water, juice and soda throughout the ceremony; Shoe check station provided for ceremonies held on the beach.  

• Day 3 Post Wedding Ceremony Lunch (1.5-2 hours). Included in your lunch event: Ballroom or shaded location; Plentiful buffet serving a selection of 3 vegetarian menu options; Beverage station offering water, juices and soda; Dessert station with choice of two delicious options; Tables with white linens and white linen-covered chairs.  

• Night 3 Dinner Reception (4 hours). Included in your dream reception:  

• Intimate stage area with colored draping and seating for two for the wedding couple; Tables adorned with choice of colored linens and Tiffany style chairs; Delectable buffet complete with full salad bar, 5 vegetarian and 3 non-vegetarian entree options expertly prepared by gourmet chef specializing in Indian cuisine.; Private bar with bartender serving top shelf spirits, juices, soda and water; Dessert station and couple's choice of wedding cake (selection to be provided by wedding coordinator).  

Please Note:  

• Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty of $5,000.00 USD.  

Add-On Package (Signature Package 2018-2020) (back to top)

SIGNATURE PACKAGE 2018-2020  

Booking Dates: 05/01/2017 - 12/22/2019 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2017 - 12/22/2019 12/23/2019 - 12/22/2020  

Package Inclusions:  

• Hot Stone Massage: In this fabulous full body massage the stones are skillfully used on specific locations to release muscle tension.  

• Exclusive Facial: This is a deep cleansing facial, which includes exfoliation, steam and acne removal. Recommended for all skin types that need a deep cleansing.  

• Spa Manicure/Pedicure: Give your hands and feet a total makeover! We use a gentle exfoliation technique that softens and restores skin. It features a soothing massage using aromatic essential oils that provide a unique experience and total relaxation. As a finishing touch, select from a variety of nail polish to be applied. Upgrade this hands and feet treatment into a Spa Manicure/Pedicure, by adding a delicious mask.  

Add-On Package (Soul Mates Vow Renewal Package 2017-2020) (back to top)

SOUL MATES VOW RENEWAL PACKAGE 2017-2020  

Booking Dates: 04/11/2016 - 12/22/2018 05/01/2017 - 12/22/2019 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2016 - 12/22/2018 12/23/2018 - 12/22/2019 12/23/2019 - 12/22/2020  

Package Inclusions:  

• Service of a dedicated on-site wedding coordinator  

• Renewal of Vows Ceremony  

• Corsage(s) and/or boutonniere(s) for wedding couple  

• Sparkling wine toast for two  

• Certificate of Renewed Vows  

• Special dining arrangements for two the evening of the ceremony  

• Romantic turndown service the night of the ceremony  

• Honeymoon Bliss Package  

Please Note:  

• This package is complimentary when booking a Preferred Club Suite Ocean View room category or higher for 5 nights or more.  

• This package can also be purchased if the above requirements are not met.  

• Subject to availability  

• Double occupancy only.  

• Package subject to change without notice.  

• This package cannot be combined with other complimentary packages or be deducted when purchasing other packages.  

• Additional costs may apply for additional guests and optional services requested.  

Add-On Package (State of Bliss Spa Package 2018) (back to top)

STATE OF BLISS SPA PACKAGE 2018  

Booking Dates: 04/11/2016 - 12/22/2018 Travel Dates: 12/23/2017 - 12/22/2018  

Package Inclusions:  

• Take a moment to indulge. Begin by treating your skin to a mini facial designed to cleanse, tone and moisturize the skin.  

• Complete your treatment by pampering your self with a basic manicure, pedicure & extra paraffin.  

Add-On Package (Welcome To Now Jade Package 2018-2020) (back to top)

WELCOME TO NOW JADE PACKAGE 2018-2020  

Booking Dates: 05/01/2017 - 12/22/2019 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2017 - 12/22/2019 12/23/2019 - 12/22/2020  

Package Inclusions:  

• Seaweed Body Wrap: Seaweed is a powerful agent that detoxifies and mineralizes the body.  

• Swedish Massage: This massage will take you to a total state of relaxation, increasing circulation and at the same time alleviating built up pain and stress in joints and muscles.  

• Exclusive Facial: This is a deep cleansing facial, which includes exfoliation, steam and acne removal. Recommended for all skin types that need a deep cleansing.  

Add-On Package (Your Moments Wedding Package 2018-2020) (back to top)

YOUR MOMENTS WEDDING PACKAGE 2018-2020  

Booking Dates: 04/11/2016 - 12/22/2018 05/01/2017 - 12/22/2019 03/28/2018 - 12/22/2020 Travel Dates: 12/23/2016 - 12/22/2018 12/23/2018 - 12/22/2020 12/23/2018 - 12/22/2019  

Package Inclusions:  

• Dedicated on-site wedding coordinator  

• Symbolic Ceremony*  

• Bouquet(s) and boutonniere(s) for wedding couple  

• Preparation of the couples wedding day attire  

• Wedding cake for up to 10 guests  

• Sparkling wine toast for up to 10 guests  

• Romantic turndown service that evening with rose petal drawn Jacuzzi bath, bottle of sparkling wine and chocolate covered strawberries  

• Late checkout for the couple (upon request and availability)  

• A 20% discount on spa treatments (boutique purchases not included)  

Please Note:  

• This package is complimentary when booking a minimum of 7 nights in a Preferred Club Suite Ocean View category or higher or when booking 5 rooms for a minimum of 3 nights in any room category.  

• All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date, unless approved by the wedding coordinator.  

• Subject to availability.  

• Double occupancy only.  

• Prices and package subject to change without notice.  

• This package cannot be combined with the Do Not Disturb Honeymoon Package to receive both packages complimentary and cannot be deducted when purchasing other packages. -20% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.  

• Please note restrictions apply when combining the complimentary wedding package with the Groups, Gatherings, and Getaways promotion.  

• Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $100.00 USD.  

• Additional fees apply for service of a Judge or Minister.  

• These fees will be confirmed by the Wedding Coordinator.  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

• Bottled water  

• Chaise lounges  

• Daily activities  

• Watersports (Non-Motorized)  

• Towels  

• Use of Tennis Courts  

• Parking  

Miscellaneous Information (back to top)

 

Sip, Savor & See Dining Experience Guests can enhance their Unlimited-Luxury experience by enjoying dinner and nightly entertainment at select, nearby Dreams, Now Resorts & Spas and Sunscape hotels.  

• Guests are responsible for the cost of transportation to and from the resorts.  

• The Sip, Savor & See Dining Experience is only good for dinner.  

• This is not a day pass.  

• Guests must make arrangements through the resort concierge by 3:00pm.  

• Guests may choose to dine at any of the restaurants that are serving dinner.  

• A maximum of 4 people are allowed per seating.  

• Special restrictions may apply for Christmas and New Year's Eve dinners and special events.  

• Guests can utilize the facilities at the resort they are visiting from 6:00pm until 1:00am, including bars and theater.  

General  

• Club Paradise section: adults only  

• Children's program: for children ages 4-12  

• Minimum age for check-in: 18 years  

• Spring break policies: no spring break groups accepted.  

Gala Dinners  

• Mandatory Gala Dinner for Christmas and New Year's Eve.  

Unlimited Green Fees Travel Dates: 12/23/2016 - 12/22/2019  

• Guests can enjoy one complimentary round per person, per day.  

• There are additional fees that guests are responsible for at the golf course.  

• Premium tee times and golf cart fees apply.  

• Transportation to and from golf course may not be included (please check with the individual resort for details).  

• Please check with the concierge for availability & golf course information.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Playa del Carmen: 36 kilometers(22 miles)  

• Cancun City: 36 kilometers(22 miles)