Now Jade Riviera Cancun
Unidad 19 Mz. 20 Lote 1-1 Sm. 3
Riviera Maya, Cancun, Mexico

Distance from Hotel to Playa del Carmen, 22.5 miles (36 kms). Distance from Hotel to Cancun City, 22.5 miles (36 kms). Distance from Hotel to Airport, 17 kms (11 miles).  

Just 12 miles from Cancun International Airport, minutes from the quaint fishing town of Puerto Morelos, is Now Jade Riviera Cancun. Guests will receive 550 sumptuous, spacious accommodations with 24 hour room and concierge service, flat screen surround sound televisions, daily refreshed premium mini bars in-suite, wireless internet, private terraces, and, without exception, spectacular views of the Caribbean Sea.  

Your creature comforts extend to three oversized swimming pools, six game courts, motorized water sports, and an outdoor theater for shows and movies beneath the stars. Now Jade Riviera Cancun also brings together a culinary and mixology team who delivers fine food and drink within seven gourmet, reservation free restaurants and five stylish bars and lounges. And yet, the indulgences don't end there. A foray into the Spa and you'll experience a rejuvenated body and mind and a renewed spirit, courtesy of indigenous treatments that go from a melt away massage to a hydrotherapy that transcends. It's just the beginning. A getaway where you'll have it all without a wristband. Without exception.  

Hotel Amenities (back to top)
  • Activities Desk
  • Aerobic Classes
  • Aerobics (aqua)
  • Babysitting Services ($)
  • Ballroom
  • Banquet Room
  • Bar (swim-up)
  • Bars/Lounges
  • Basketball Court
  • Beach (onsite)
  • Beauty Salon
  • Breakfast Room
  • Business Center
  • Car Rental Desk
  • Children's Activities
  • Children's Playground
  • Coffee Shop
  • Concierge
  • Conference Rooms
  • Currency Exchange
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Floors (4)
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Hospitality Desk
  • Ice Machines
  • Internet Service ($)
  • Laundry Service
  • Medical Services ($)
  • Meeting Room
  • Multilingual Staff
  • Newsstand ($)
  • Parking Facility
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Ping Pong
  • Pool (children's)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants
  • Safety Deposit Box (in room)
  • Sauna
  • Snack Bar
  • Spa
  • Taxi Stand ($)
  • Tennis Court (lighted) ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Valet Service
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site

($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

• 2011 Junior Suite Tropical View - 3 adults or 2 adults and 2 children.  

• Junior Suite Ocean View - 3 adults or 2 adults and 2 children.  

• Junior Suite Ocean Front - 3 adults or 2 adults and 2 children.  

• Family Suite - 4 adults or 3 adults and 1 child or 2 adults and 2 children. Preferred Club Suite Ocean View - 3 adults or 2 adults and 2 children.  

• Preferred Club Suite Ocean Front - 3 adults or 2 adults and 2 children.  

• Preferred Club Governor Suite - 3 adults or 2 adults and 2 children.  

2012 Junior Suite Tropical View - 3 adults or 2 adults and 2 children.  

• Junior Suite Ocean View - 3 adults or 2 adults and 2 children.  

• Junior Suite Ocean Front - 3 adults or 2 adults and 2 children.  

• Family Suite - 4 adults or 3 adults and 1 child or 2 adults and 2 children. Preferred Club Suite Ocean View - 3 adults or 2 adults and 2 children.  

• Preferred Club Suite Ocean Front - 3 adults or 2 adults and 2 children.  

• Preferred Club Governor Suite - 3 adults or 2 adults and 2 children.  

Junior Suite Tropicalview, Spacious Junior Suite, 700 square feet (62 square meters), living area, 32 inch LCD television, balcony, air conditioning and ceiling fan, Jacuzzi in bathroom and separate rain shower, double sink, bidet, hair dryer, toiletries, comfortable bed with a wider mattress. Bedding: 1 king bed or 2 double beds.  

Junior Suite Oceanview, Jacuzzi for two in bathroom, luxurious bath amenities, marble floors, bathrobe and slippers, hair dryer, direct dial phone, cable television, minibar refreshed daily, electronic safe box (accommodates up to 13" laptop), electronic keyhole, alarm clock with MP3 player docking station connector, air conditioning with individual control, 24 hour room service, coffee and tea maker, iron and ironing board, luxury amenities, 700 square feet. Bedding: 1 king bed or 2 double beds.  

Junior Suite Ocean Front, 700 square feet Bedding: 1 king bed or 2 double beds.  

Family Suite, 2 connecting rooms Bedding: 1 king bed or 2 double beds. View: Tropical.  

Preferred Club Suite Oceanview, located amongst four buildings with elevator access. Exterior Jacuzzi on the terrace. Bathroom with double sinks and vanity mirror. Turn down service. Some of the rooms have ocean view. Connecting rooms available.  

Number of accommodations: 156 Bedding: 1 king bed or 2 double beds.  

Preferred Club Suite Ocean Front, 765 square feet Bedding: 1 king bed or 2 double beds.  

Preferred Club Governor Suite, 1088 square feet Bedding: 1 king bed.  

All accommodations include: air conditioning, safety deposit box, internet access: ($), sprinkler system, maid service, rollaway bed (on request), shower, alarm clock, coffee/tea maker, Jacuzzi, iron, telephone, mini-bar, room service (24-hour), balcony or patio, hairdryer, smoke detector, ironing board, television, radio and ceiling fan.  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Alisios Lobby Bar, Ideally located in the main Lobby Area serving domestic and selected international drinks, as well as cocktails.  

General Opening Hours: 10:00am to 12:00am  

Moments Lobby Bar, Conveniently located in the main lobby area, Moments serves domestic and international drinks.  

General Opening Hours: 10:00am to 1:00am  

Scores, Located in the upper level of the shopping area, this bar features a casual ambience with three LCD flat panel televisions and two pool tables.  

General Opening Hours: 9:00pm to 1:00am  

Splash, Swim up bar at the main pool  

General Opening Hours: 10:00am to 6:00pm  

Sports & Fun Bar, Located in the upper level of the commercial area, with fun and casual ambience, featuring three LCD flat panel television and 2 pool tables.  

General Opening Hours: 6:00pm to 1:00am  

Dress Code: Casual.  

The Lounge, Located inside the Preferred Club section, offering premium bar service and snacks in a relaxed, private atmosphere for Preferred Club guests only. The Lounge is the ideal place to read a book, watch TV and relax.  

General Opening Hours: 7:00am to 11:00pm  

The Mix, Beach Bar located on the main beach offers guests their favorite cocktails.  

General Opening Hours: 10:00am to 6:00pm  

The Reef, Swim up bar  

General Opening Hours: 10:00am to 6:00pm  

Olas Snack, Beach Club open daily for lunch. No dress code. No reservations required. Non-smoking. Setting capacity is 260 guests.  

General Opening Hours: 11:30am-5:00pm General Opening Days: Daily  

Carnival International Buffet, Specializing in international cuisine, Carnival Buffet has an exciting decor and offers an international menu in a casual atmosphere. An air conditioned dining area with ocean view terrace is available. Approximate seating capacity is 550.  

General Opening Hours: Breakfast from 7:00am to 11:30am; Lunch from 12:30pm to 4:00pm; Dinner from 6:00pm to 11:00pm  

Dress Code: Casual.  

Coco Cafe, Premium coffee and deli snacks in a casual and relaxed atmosphere.  

Dress Code: Casual.  

Capers, Explore the rich flavors of Italian cuisine in a contemporary Tuscan setting. Approximate seating capacity is 96.  

Dinner Hours: Open for dinner only from 6:00pm to 11:00pm.  

Dress Code: Casual Elegant.  

Castaways, Take a quick break from the pool or beach and replenish your forces with a fresh, delicious sandwich or an energetic meal. Castaways also serves small bites and invigorating drinks at the poolside area with a spectacular ocean view. Approximate seating capacity is 300.  

General Opening Hours: 12:00pm to 5:30pm  

Dress Code: Casual.  

Cin Cin, Cin Cin evokes an old Flamenco Cabaret, where white threaded curtains form waves in the center of the restaurant creating an elegant, romantic atmosphere. Adults only. Mediterranean gourmet cuisine. Approximate seating capacity is 90.  

General Opening Hours: Open for dinner only from 6:00pm to 11:00pm.  

Dress Code: Casual.  

Cinque Terre(*), open for dinner only. No groups. No smoking. Setting capacity is 148 guests.  

Cuisine: Italian.  

General Opening Hours: 6:00pm-10:30pm General Opening Days: Daily  

Dress Code: Casual Elegant.  

(*) Denotes reservation is required.  

El Mortero(*), open for dinner only. No groups. No smoking. Seating capacity is 104 guests.  

Cuisine: Mexican.  

General Opening Hours: 6:00pm-10:30pm General Opening Days: Daily  

Dress Code: Casual Elegant.  

(*) Denotes reservation is required.  

Mercure, Mercure embraces you once entering this serene garden and ocean view Elegant French Cuisine restaurant. Open for breakfast and dinner. Breakfast service is exclusive for Preferred Club guests only. Approximate seating capacity is 52. Dress code is Casual Elegance for dinner.  

Breakfast Hours: 7:00am to 10:00am Dinner Hours: 6:00pm to 11:00pm  

Pure Restaurant, Tranquility embraces you once entering this serene garden and ocean view elegant French cuisine restaurant. Open for dinner only. No dress code. No reservations required. Non smoking restaurant. Seating capacity is 80 guests.  

General Opening Hours: 6:00pm to 10:30pm  

Senses Restaurant(*), Adults only. Open for dinner only. No groups. No smoking. Seating capacity is 80 guests.  

Cuisine: Mediterranean.  

General Opening Hours: 6:00pm-10:30pm General Opening Days: Daily  

Dress Code: Casual Elegant. Dress code is casual elegant which means gentleman must wear shirts. Also no tank-tops, shorts, tennis shoes or beach sandals.  

(*) Denotes reservation is required.  

Spice, Taste the best in Asian Cuisine, seated beside tranquil fountains and nearby wooden formations around an indoor Zen Garden with three Teppanyaki tables, a Sushi Bar and Pagoda. Approximate seating capacity is 78.  

Dinner Hours: Open for dinner only from 6:00pm to 11:00pm  

Dress Code: Casual Elegant.  

Tamarindo, Tamarindo is an invitation to set off on a Mexican journey to delectable delights. The restaurant features a contemporary Mexican decor with silver, white and Mexican pink colors. Open for dinner only. Approximate seating capacity is 80.  

Dinner Hours: 6:00pm to 11:00pm  

Dress Code: Casual Elegant.  

Dress Code  

• Casual: Bermudas (long shorts or capri pants), sneakers/tennis shoes and sandals. Ladies must wear a bathing suit wrap or coverup. No sleeveless shirts for men.  

• Casual Elegance: Sneakers/tennis shoes or sandals and dress shirts with short sleeves. Long pants or nice Bermudas are required for men. No sleeveless shirts or flip-flops.  

• Formal: Men should wear long pants, collared shirts and dress shoes required. Women should wear blouses, skirts, slacks or dresses and dress shoes.  

Add-On Package (A Touch of Perfection 2011-2013) (back to top)

A TOUCH OF PERFECTION 2011-2013  

Booking Dates:  

• 05/26/2011 - 04/05/2013 Travel Dates: 12/24/2010 - 12/23/2011 12/24/2011 - 04/05/2013  

Package Inclusions:  

• Rejuvenate your skin with a luminous C and sea facial, a treatment designed to reduce fine lines and revitalize your appearance.  

• Restore your mind, body and soul with an intensifying seaweed wrap, a treatment made with seaweed containing vitamins, minerals and enzymes that detoxify and nourish your body.  

• Finish by releasing stress and alleviating your neck, shoulders and upper back with a stimulating tension release massage.  

Add-On Package (Absolute Serenity 2010-2013) (back to top)

ABSOLUTE SERENITY 2010-2013  

Booking Dates:  

• 05/26/2011 - 04/05/2013 Travel Dates: 12/24/2010 - 12/23/2011 12/24/2011 - 04/05/2013  

Package Inclusions:  

• Bring back the natural balance of your skin with a lily wrap, a repairing treatment consisting of natural floral ingredients with the energizing properties of green tea.  

• Protect your face from damage caused by excess sun rays by toning your skin with an after sun facial.  

• Dissolve away tension knots caused by daily stress with a therapeutic deep tissue massage  

Add-On Package (Divine Wedding Package 2012-2013) (back to top)

DIVINE WEDDING PACKAGE 2012-2013  

Booking Dates: 05/26/2011 - 04/05/2013 Travel Dates: 12/24/2011 - 04/05/2013  

Package Inclusions:  

• Services of justice of peace or minister  

• Wedding organization and personalization of the Wedding Coordinator  

• Preparation and ironing of the wedding dress and groom's tuxedo/suit  

• Complimentary room for the groom the night before the wedding (based on availability)  

• Personal dressing assistant  

• Use of the Wedding Gazebo or beach front casita  

• Bride's bouquet -2 boutonnieres & 2 corsages for parents or witnesses  

• Special Gold Wedding Dinner party for 20 guests staying at the hotel -1 Natural Floral Centerpiece for Bride & Groom dinner table -1 Natural floral center piece for ceremonial table  

• Wedding cake and sparkling wine for 20 guests  

• One hour Gold cocktail party with hors d'oeuvres for 20 guests staying at the hotel  

• Special turn down service  

• Bride's hairstyling for ceremony  

• Make-up application for bride -15% discount on all Spa treatments (Products not included) -50 full color photos and wedding with album  

• Honeymoon Package  

• Waterford Yours Truly Etched Flute Pair  

• Late check-out for bride and groom (based on availability)  

• Gazebo decor based on chairs with white covers, ceremonial table & carpeted walk way  

• Live Mexican music trio (1 set)  

• Video of the ceremony (30 minute DVD edited) -1 Spa treatment to choose from: 1 Swedish massage for two or 1 European facial for two or 1 Salt Glow Body Scrub for two  

• Complimentary anniversary nights. Stay a minimum of 5 nights over first anniversary date and receive 2 additional nights free or stay 4 nights over first anniversary date and receive 1 additional night free.  

Please Note:  

• Double occupancy only  

• Subject to availability.  

• Must contact hotel to confirm wedding/vow renewal space is available for date requested.  

Add-On Package (Do Not Disturb Honeymoon Package 2012-2013) (back to top)

DO NOT DISTURB HONEYMOON PACKAGE 2012-2013  

Booking Dates: 05/26/2011 - 04/05/2013 Travel Dates: 12/24/2011 - 04/05/2013  

Package Inclusions:  

• Champagne on arrival  

• Fresh flowers and exotic fruit basket in room upon arrival  

• Champagne breakfast in bed the first morning after arrival (Reservations must be made in advance with guest service)  

• Tension Release Massage for two in our couple massage suite room at the Spa (25 minutes per each)  

• Choice of either a European Facial or a Salt Glow Scrub body treatment (25 minutes) for each person  

• Private beachfront dinner one evening. Upon return from dinner you will find a romantic rose petal path and lighted candles in a specially set atmosphere for you (Includes 1 bottle of domestic wine and silver menu).  

• Private petit fours each evening at turn down service  

• Earn free nights towards a first anniversary return stay. Stay a minimum of 5 nights over first anniversary date and receive 2 additional nights free or stay 4 nights over first anniversary date and receive 1 additional night free.  

• Taxes and gratuity included.  

Please Note:  

• Not available during Christmas and New Years Eve.  

• Subject to availability  

• Double occupancy only.  

• This package cannot be combined with the Dreams Wedding in Paradise Package.  

• You will be required to present a copy of your wedding invitation or marriage certificate at time of check in.  

• This package is complimentary when booking a Preferred Club Suite Ocean View category or higher for a minimum of 7 nights.  

Add-On Package (Honeymoon Bliss Package 2012-2013) (back to top)

HONEYMOON BLISS PACKAGE 2012-2013  

Booking Dates: 05/26/2011 - 04/05/2013 Travel Dates: 12/24/2011 - 04/05/2013  

Package Inclusions:  

• Welcome letter  

• Fresh fruit -1 bottle of sparkling wine  

• Slippers and bathrobes  

• Fresh flowers in the room on the arrival day  

• Rose petals in the room on day of arrival  

• Special turn down service  

• Champagne breakfast in bed. Reservations must be made in  

• advance with guest service. -15% discount on all treatments at the Spa  

Please Note:  

• Please request your honeymoon or anniversary package at time of booking.  

• You will be required to present a copy of your wedding invitation or marriage certificate at time of check in.  

Add-On Package (Now To Eternity Wedding Package 2012-2013) (back to top)

NOW TO ETERNITY WEDDING PACKAGE 2012-2013  

Booking Dates: 05/26/2011 - 04/05/2013 Travel Dates: 12/24/2011 - 04/05/2013  

Package Inclusions:  

• Services of justice of peace or minister  

• Wedding organization and personalization of the Wedding Coordinator  

• Preparation and ironing of the wedding dress and groom's tuxedo/suit  

• Complimentary room for the groom the night before the wedding (based on availability)  

• Personal dressing assistant  

• Use of the wedding gazebo or beach front casita  

• Bride's bouquet -2 boutonnieres and 2 corsages for witnesses  

• Special Silver Wedding Dinner party for 20 guests staying at the hotel -1 Natural Floral Centerpiece for Bride & Groom dinner table  

• Wedding cake and sparkling wine for 20 guests  

• One hour Silver cocktail party with hors d'oeuvres for 20 guests staying at the hotel  

• Special turn down service  

• Bride's hairstyling for ceremony  

• Make-up application for bride -15% discount on all Spa treatments (Products not included) -36 full color photos and wedding album  

• Honeymoon Package  

• Late check-out for bride and groom (based on availability)  

• Complimentary anniversary nights. Stay a minimum of 5 nights over first anniversary date and receive 2 additional nights free or stay 4 nights over first anniversary date and receive 1 additional night free.  

Please Note:  

• Double occupancy only  

• Subject to availability.  

• Must contact hotel to confirm wedding/vow renewal space is available for date requested.  

Add-On Package (Romance In Paradise 2011-2013) (back to top)

ROMANCE IN PARADISE 2011-2013 This is a luxury package for 2 guests.  

Booking Dates: 05/26/2011 - 04/05/2013 Travel Dates: 12/24/2010 - 12/23/2011 12/24/2011 - 04/05/2013  

Package Inclusions:  

• Begin with the simplicity and efficiency of the old world:  

• European facials that cleanse, tone and moisturize the skin.  

• Follow up with 2 Swedish massages that will moisturize your body with natural oils. This invigorating massage will release tension, reducing stress and muscular discomfort.  

Add-On Package (State of Bliss 2011-2013) (back to top)

STATE OF BLISS 2011-2013  

Booking Dates:  

• 05/26/2011 - 04/05/2013 Travel Dates: 12/24/2010 - 12/23/2011 12/24/2011 - 04/05/2013  

Package Inclusions:  

• Begin by treating your skin to a European facial designed to cleanse, tone and moisturize the skin.  

• Complete your treatment by pampering yourself with a manicure and pedicure.  

Add-On Package (Your Moments Wedding Package 2012-2013) (back to top)

YOUR MOMENTS WEDDING PACKAGE 2012-2013  

Booking Dates: 05/26/2011 - 04/05/2013 Travel Dates: 12/24/2011 - 04/05/2013  

Package Inclusions:  

• Service of justice of peace or minister  

• Wedding organization and personalization of the wedding coordinator  

• Preferential location of the room in the category reserved  

• Preparation and ironing of the wedding dress and groom's tuxedo/suit  

• Complimentary room for the groom the night before the wedding (based on availability)  

• Bride's bouquet  

• Boutonniere for the groom  

• Wedding cake and sparkling wine for 10 guests  

• Special turn down service at night -15% discount on all Spa treatments (product purchases not included)  

• Honeymoon Package  

• Late check-out for Bride and Groom (based on availability)  

• Complimentary anniversary nights. Stay a minimum of 5 nights over first anniversary date and receive 2 additional nights free or stay 4 nights over first anniversary date and receive 1 additional night free.  

Please Note:  

• This package is complimentary when booking a Preferred Club Suite Ocean View category or higher for a minimum of 7 nights or if 5 rooms are reserved together for a minimum of 3 nights at any room category.  

• This package also applies for renewal of vows ceremony.  

• Subject to availability  

• Double occupancy only  

• This package cannot be combined with the Dreams Eternity Honeymoon package  

• The free wedding package cannot be deducted when purchasing other packages  

• Must contact hotel to confirm wedding/vow renewal space is available for date requested.  

Package inclusions are subject to change.  

Meal Plan Options (back to top)

All Inclusive Plan (AI) - AI  

Bonus Features (back to top)

• Daily activities  

• Parking  

• Towels  

• Chaise lounges  

• Watersports (Non-Motorized)  

• Bottled water  

• Use of Tennis Courts  

• For Paradise Club Rooms (only): complimentary breakfast and internet access.  

Miscellaneous Information (back to top)

General  

• Club Paradise section: adults only  

• Children's program: for children ages 4-12  

• Minimum age for check-in: 18 years  

• Spring break policies: no spring break groups accepted. Complimentary Golf We are always striving to offer our guests the best experience and now we are pleased to offer guests at select resorts complimentary greens fees at Grand Coral Riviera Maya golf course.  

Guests of Zoetry Paraiso de la Bonita Riviera Maya, Secrets Maroma Beach Riviera Cancun, Secrets Capri Riviera Cancun, Secrets Silversands Riviera Cancun, Dreams Riviera Cancun Resort & Spa, Now Jade Riviera Cancun and Now Sapphire Riviera Cancun are offered complimentary greens fees at Grand Coral Rivera Maya. Only steps away from the breathtaking Caribbean Sea. Golf pros and amateurs alike can enjoy a round on this magnificent 18 hole, 7,043 yard course.  

Guests of the seven resorts listed above can enjoy one complimentary round per person, per day when staying 12/24/11 until 04/30/13. There are additional fees that guests are responsible for at the golf course.  

Premium Tee Times are from 6:00am to 1:00pm from December to April and from 6:00am to 2:00pm from May to November. Individual reservations can be made up to 60 days in advance through the resort's concierge and are subject to availability. A no-show penalty of $50.00 USD will be charged to guest's room. To avoid this fee, guests must cancel with a minimum of 24 hours before the booked tee time.  

Guests also have access to a wide range of amenities and services at the Grand Coral Club House and the Beach Club including use of the fitness center, dressing rooms, swimming pool, Jacuzzi, sauna and steam bath. For an additional charge, guests also have access to the snack bar, pro shop, cabanas and beach towels and umbrellas. Travel Dates: 12/24/2011 - 04/30/2013  

Night Out, Dine Around As part of the privileges of Unlimited-Luxury, we're offering guests the chance to stay at One and dine at Two Now Resorts & Spas. Enjoy dinner and live evening entertainment at Now Jade and Now Sapphire, complete with:  

•  

• Complimentary cuisine at a restaurant at a participating Now Resorts & Spas of your choice  

• The opportunity to take in that resort's evening entertainment  

• Dine Around is now available to guests of Now Jade Riviera Cancun and Now Sapphire Riviera Cancun  

• The Dine Around program is only good for dinner. This is not a day pass.  

• Guest must make arrangements through the resort concierge by 3:00pm.  

• Guest may choose to dine at any of the restaurants that are serving dinner.  

• This offer applies only for 4 guests per dining experience.  

• Guests are responsible for cost of transportation to and from the resort. Gala Dinners  

• Mandatory Gala Dinner for Christmas and New Year's Eve.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Playa del Carmen: 36 kilometers(22 miles)  

• Cancun City: 36 kilometers(22 miles)