Distance from Hotel to Hotel Zone, 7 miles (11 kms). Distance from Hotel to Airport, 5 miles (8 kms).
Located 5 miles south of the airport and nestled between the pristine 1,975-foot white-sand beach and 55 acres of tropical foliage, this all-inclusive property offers 2,103 air-conditioned rooms, most with ocean or partial ocean views, and features double Jacuzzis, 12 restaurants, 10 bars including 4 swim-up bars, 2 oversized pools, tennis, a full-service spa, a signature golf course on premises, miniature golf, a kid's club, discotheque, a daily activity program, theme nights and unlimited selected tours. Transportation is available to Cancun's hotel zone. Stay at one, enjoy select Palace Resorts.
- Hotel Information
- Hotel Amenities
- Accommodation Categories and Descriptions
- Food and Beverage Outlets
- Add-On Package (Amber Collection 2011-2012)
- Add-On Package (Amethyst Rose Collection 2011-2012)
- Add-On Package (Complimentary Honeymoon Package 2011-2012)
- Add-On Package (Diamond Collection 2011-2012)
- Add-On Package (Emerald Collection 2011-2012)
- Add-On Package (Immaculate Conception Package 2011-2012)
- Add-On Package (Ruby Collection 2011-2012)
- Add-On Package (Sapphire Collection 2011-2012)
- Add-On Package (Unlimited Golf Package 2011-2012)
- Specialty Package (All Inclusive Features 2011-2012)
- Specialty Package (Complimentary Wedding 2011)
- Specialty Package (Golf/Spa Package 2011-2012)
- Bonus Features
- Miscellaneous Information
- Activities Program
- Bar (lobby)
- Bar (sports)
- Basketball Courts (2)
- Beauty Salon ($)
- Bicycle Rentals ($)
- Billiards
- Car Rental ($)
- Children's Activities
- Children's Club
- Concierge
- Disco
- Dry Cleaning Services ($)
- Elevators
- Entertainment (live)
- Fitness Center
- Game Room
- Ice Machines
- Laundry Service ($)
- Massage
- Miniature Golf
- Multilingual Staff
- Parking
- Physician (on call) ($)
- Pool (children's)
- Restaurants (12)
- Sauna
- Scuba Demonstration
- Spa (full service) ($)
- Steam Room
- Tennis Courts (lighted) (6)
- Travel Agency ($)
- Volleyball
- Wedding Services
Bingo Electronic Bingo with 240 slot machines Parking (valet) The Sunrise and Nizuc sections of the resort offer valet parking free of charge. Activities Climbing Tower: The tower is 21 feet high and is available from 9am to 6pm. Reservations are required and can be made directly at the resort. The requirements are the users must be 12 years of age and older, wear tennis shoes and appropriate attire (sports clothing). The climbing will take place only under supervision. Miscellaneous Amenities -26 32" LCD screens in the sports book area Miscellaneous Amenities
• Teen area
• Baby center Pools 2 Childrens/2 Outdoor. A kid's pool is available in the Sunrise section for children ages 4-12. The kid's pool offers a variety of slides and water activities. Marina Marina with non motorized water sports Beach Beach lounge area located in the Sunrise section. Internet Access (wireless) Wireless Internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. If a guest needs to use the computer located in the lobby or business centers, then they must pay the applicable fee. The Golf suites at Moon Palace Golf & Spa Resort do not have access to wireless internet service. Jacuzzis 6 Outdoor Jacuzzis/2 Indoor Moon Spa & Golf Club Moon Spa & Golf Club is open 365 days a year from 6:30am until dark. It has 3 courses of 9 holes: Jungle, Lake and Dune. Tee time reservations may be made up to 30 days in advance. GOLF COURSE DATA Number of Holes 3 courses of 9 holes Par 36 Yardage Total of 10,798 yards Slope ratings 133/128/124 Course ratings 75.3/72/70.4 Fairways Paspalum Greens EE1 Paspalum GOLF COURSE AMENITIES Bag Storage Snack Bar Pro Shop Practice Area Club Rental Golf Carts Club House with 2 Restaurants, Bars, Full Spa Services in 30 treatment rooms RESERVATIONS INFORMATION Tee times may be reserved in advance at the Moon Spa & Golf Club by either fax or email. Please send all requests to: Golf Reservations Fax: 011 (52 998) 881-6089 Email: teetimes@palaceresorts.com Playacar Spa & Golf Club Playacar Spa & Golf Club is open 365 days a year from 6am until dark. Tee time reservations should be made 30 day in advance. GOLF COURSE DATA Number of holes 18 Par 72 Yardage 7144/6639/6239/5697 Slope ratings 148/136/134 Course ratings 76.1/73.4/72.8 Fairways 419 Bermuda Greens Tiff Dwarf Bermuda GOLF COURSE AMENITIES Club House Pro Shop Snack Bar Bag Storage Practice Area Club Rental Golf Carts RESERVATIONS INFORMATION Tee times may be reserved 30 days in advance at the Playacar Spa & Golf Club by either fax or e-mail. Please send all requests to : Golf Reservations Fax: 011 (52 998) 881-6090 E-mail: teetimes@palaceresorts.com Guests will be required to arrange round trip transportation to the golf course and pick up their Golf vouchers at least 1 day prior to their tee-time reservation at the Chaza Travel hospitality desk, located in the lobby. Guests will not be allowed to play without a Golf Voucher. Tee-times must be cancelled at least 48 hours in advance to avoid a $20.00 USD no-show fee. Fee will be charged as an incidental charge to the guest's hotel bill. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.
Arrival/Departure Time:
• Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.
Children Policy:
• Children's age break is 17 years old.
Maximum Occupancy:
• Deluxe Room Resort View - 4 adults or 2 adults and 2 children.** Deluxe Resort View Sunrise - 4 adults or 2 adults and 2 children.* Superior Deluxe Gardenview - 4 adults or 2 adults and 2 children.** Superior Deluxe Gardenview Sunrise - 4 adults or 2 adults and 2 children.* Superior Deluxe Ocean View - 4 adults or 2 adults and 2 children.** Superior Deluxe Sunrise Ocean View - 2 adults.
• Junior Suite Golf Course - 2 adults.
• Superior Deluxe Ocean Front - 2 adults.
• Concierge Level - 2 adults. Family Deluxe Room - 4 adults and 2 children or 2 adults and 4 children.* Child(ren) are required in the room. 2 Bedroom Suite Golf Course - 6 adults or 4 adults and 2 children.* 2 Bedroom Presidential Suite - 6 adults or 4 adults and 2 children.* Grand Villa - 12 adults or 6 adults and 6 children.*
*Including infants.
**A 5th body in the room will be allowed to stay in the same room with 4 guests if it is an infant (ages 0 to 3 years).
Deluxe Resort View Room, Double Jacuzzi, in room wine and fruit, private bath with shower only, balcony, views of resort or common areas, 484 square feet. Bedding: 1 king bed or 2 double beds.
Deluxe Resort View Sunrise, In the Sunrise section, double Jacuzzi, in room wine and fruit, private bath with shower only, balcony, 484 square feet. Bedding: 1 king bed or 2 double beds.
Superior Deluxe Gardenview, Double Jacuzzi, in room wine and fruit, private bath with shower only, balcony, 484 square feet. Bedding: 1 king bed. View: Garden.
Superior Deluxe Gardenview Sunrise, Room has double Jacuzzi. Rooms face east with guaranteed sunrise view in the Sunrise section. Bedding: 1 king or 2 double beds.
Superior Deluxe Oceanview, Double Jacuzzi, in room wine and fruit, private bath with shower only, balcony, 484 square feet. Bedding: 1 king bed. View: Ocean.
Superior Deluxe Sunrise Oceanview, In the Sunrise section, double Jacuzzi, in room wine and fruit, private bath with shower only, balcony, 484 square feet. Bedding: 1 king bed.
Junior Suite Golf Course, Double Jacuzzi, in room wine and fruit, private bath with shower only, balcony, golf cart included for personal use, 411 square feet. Bedding: 1 king bed. View: Golf Course.
Superior Deluxe Oceanfront, Nizuc section, double Jacuzzi, in room wine and fruit, private bath with shower only, balcony, 484 square feet. Bedding: 1 king bed. View: Oceanfront.
Concierge Level, Double Jacuzzi, in room wine and fruit, private bath with shower only, balcony, liquor dispenser with premium, upgraded brands of liquor, upgraded bath amenities, two 25 minute massage at the beach/Spa/treatment rooms (location varies per resort), private beach lounge chair area with waiter service, exclusive beach bag (one per room/per stay), aromatherapy menu, espresso/American coffee maker, alarm clock/radio/iPod dock, 24 hour room service from select restaurants to create a "Special Menu", private candlelight dinner at select locations (once per stay), nightly petit fours, pillow menu, nightly turndown service, exclusive concierge phone service, private check in and out, late check out and early check in (subject to availability), 484 square feet. Number of accommodations: 76 Bedding: 1 king bed. View: Ocean.
Family Deluxe Room, 2 connecting Superior Deluxe rooms, room one has 1 king size bed, room two has 2 double beds, Sunrise section, video game player in room with selection of games (upon request), movie selections (upon request), welcome amenities for family, "Fun in the Sun Bucket Kit", mini bar stocked with kid friendly drinks and snacks, mini bathrobes and slippers, children's room service menu, children's bath products, family guide with activity schedules. Child(ren) are required in the room. View: Lagoon.
Two Bedroom Suite Golf Courseview, 1 king with double Jacuzzi and private bath, 2nd bedroom with 2 double beds, double Jacuzzi and a private bath, screened terrace with table and chairs, living room, dining room, flat screen satellite TV. These rooms are not in the main building. They are directly on the golf course have a view of the golf course. These rooms are about 10 minutes away from the main building.
2 Bedroom Presidential Suite, 1 king with double Jacuzzi and private bath, 2nd bedroom with 2 double beds, double Jacuzzi and private bath, terrace with chairs, table and mosquito net, living room, dining room, flat screen satellite television, turndown service, bathrobes and slippers.
Grand Villa, 4 bedrooms. 2 bedrooms each with 1 king bed and 2 bedrooms each with 2 double beds, double Jacuzzi & private bath with shower only. Terrace with Jacuzzi, lounge chairs, chairs & table. Fully equipped kitchen. Living room with full bathroom, dining room. 8706.49 square feet. View: Oceanfront.
Concierge Level Inclusions 2011-2012:
• Rooms with best views and locations
• King beds guaranteed
• Special room service menu (select restaurant menu)
• Two 25 minute massages on the Beach or at the Spa (location varies)
• Nightly turn down service guaranteed
• Nightly petit fours
• Expresso/American coffee machine
• Luxury bath amenities
• DVD player/CD player -iPod dock/radio/alarm clock
• Pillow menu
• Aromatherapy
• Professional blow dryer
• Exclusive concierge phone service
• Private dinner on the beach at select locations (once per stay)
• Upgraded brands of liquors in room dispenser
• Private beach lounge chair area with waiter service
• Exclusive beach bag
• Private check in and out. Late check out and early check in (subject to availability)
Concierge Level Inclusions are valid for the Concierge Level room category only.
All accommodations include: balcony or terrace, hairdryer, liquor dispenser, safe (in accommodation), air conditioning (individually controlled), bathrobes, television (flat screen), purified water, telephone (direct dial), alarm clock, coffee maker, ironing board, room service (24-hour) and iron.
Jacuzzi double Jacuzzi
Turndown Service turndown service upon request (standard in suites)
Mini-bar containing sodas, bottled water, and beer
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.
Lobby Bar Nizuc Section, Snacks, bar & live music
General Opening Hours: 10:00am to 1:00am
Lobby Bar Sunrise Section, Snacks, bar & live music
General Opening Hours: 10:00am to 1:00am
Pool Bar Columpios General Opening Hours: Open 10:00am until 10:00pm. General Opening Days: Open daily.
Sweet & Coffee, Coffee shop, crepes & pastries
General Opening Hours: 6:00am to 1:00am
Andromeda Disco, Disco and bar.
Arrecifes, Located in the Central lobby, open for breakfast and lunch buffet and Brazilian dinner buffet.
Bambu, A la carte for dinner. Located at the Clubhouse.
Cuisine: Oriental.
Bugambillas, Breakfast and lunch buffet. A la carte for dinner.
Cuisine: International, Mexican.
El Caribeno, Nizuc section. Breakfast and lunch buffet. Dinner a la carte. Wet clothing or uncovered swimwear not allowed.
Breakfast Hours: 7:00am to 11:30am Lunch Hours: 12:30pm to 4:00pm Dinner Hours: 6:00pm to 11:00pm
El Manglar, International cuisine buffet breakfast and lunch. Italian dinner buffet.
Cuisine: International, Italian.
La Gondola, Breakfast buffet, beachfront restaurant. Italian buffet for dinrer.
Cuisine: International, Italian.
La Trattoria, Restaurant/bar, breakfast and lunch buffet, a la carte Italian for dinner. Located at the Clubhouse.
Cuisine: Italian.
Los Caporales, A la Carte for dinner.
Cuisine: Mexican.
Mo Mo Nohana, Dinner a la Carte.
Cuisine: Oriental.
Palapa Barracuda, Breakfast and lunch buffet, a la carte steakhouse for dinner.
Cuisine: Steaks.
Palapa Deifines, Poolside restaurant bar and grill.
Palapa Fragata, International lunch buffet, a la carte seafood for dinner.
Cuisine: International, Seafood.
Palapa Pelicanos, International buffet for breakfast. Sushi buffet for dinner.
Cuisine: International, Sushi.
Beach Lounge, Bar service, sushi & snacks
General Opening Hours: 6:00pm to 12:00am
AMBER COLLECTION 2011-2012 This is a Wedding Package.
Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012
Package Inclusions:
• Wedding ceremony location
• Justice of the Peace or Minister. An additional fee applies to all civil ceremonies.
• White avant-garde chairs
• Chairs of aisle walkway draped in rustic orange satin
• Crystal bases with amber gems for aisle
• Exotic silk flowers provided for aisle decor
• Amber Collection Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers
• Two themed flower arrangements for judge's table with satin orange runner
• Horse drawn carriage for Bride's arrival. An additional fee applies to all civil ceremonies.
• Photography Package A
• Fireworks display after ceremony
• DVD of wedding ceremony
• Champagne during ceremony
• Blood analysis included for civil ceremony
• Dinner reservations for 35 guests
• Breakfast in bed the morning after the wedding
• CD system available for ceremony
• Wedding Planner
• Witnesses if required
AMETHYST ROSE COLLECTION 2011-2012 This is a Wedding Package.
Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012
Package Inclusions:
• Wedding ceremony location
• Justice of the Peace or Minister. An additional fee applies to all civil ceremonies.
• White avant-garde chairs
• Chairs of aisle walkway draped in amethyst purple satin
• Crystal bases with onyx stones for aisle
• Fuchsia & dusty pink dendrobium silk orchids provided for aisle decor
• Amethyst Rose Collection Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers
• Two themed flower arrangements for judge's table with amethyst purple runner
• Horse drawn carriage for Bride's arrival. An additional fee applies to all civil ceremonies.
• Photography Package A
• Fireworks display after ceremony
• DVD of wedding ceremony
• Champagne during ceremony
• Blood analysis included for civil ceremony
• Dinner reservations for 35 guests
• Breakfast in bed the morning after the wedding
• CD system available for ceremony
• Soloist for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
COMPLIMENTARY HONEYMOON PACKAGE 2011-2012
Booking Dates: 10/18/2011 - 12/31/2012 Travel Dates: 10/18/2011 - 12/31/2012
Package Inclusions:
• Mini honeymoon cake
• Bottle of sparkling wine
• Romantic candlelight dinner
• Two honeymoon t-shirts
• Breakfast in bed
• Guaranteed turndown service
• Honeymoon desk
• Late check out until 6:00pm upon request and subject to availability
Please Note:
• This package is complimentary.
• Honeymoon couple must present proof of marriage within the past year.
• In order to receive the above amenities, when making your reservation mention that you are honeymooners so it can be coded accordingly.
• The complimentary honeymoon package is combinable with all Optional Honeymoon packages.
• After couple checks in at the front desk, they will be directed to the honeymoon desk where they will be welcomed and will be able to reserve their candlelight dinner.
DIAMOND COLLECTION 2011-2012 This is a Wedding Package.
Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012
Package Inclusions:
• Wedding ceremony location
• Justice of the Peace or Minister. An additional fee applies to all civil ceremonies.
• White avant-garde chairs
• Chairs of aisle draped in silver satin
• Crystal bases with diamond gems for aisle
• White phalaenopsis silk orchids provided for aisle decor
• Diamond Collection Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers
• Two themed arrangements for judge's table with silver satin runner
• Horse drawn carriage for Bride's arrival. An additional fee applies to all civil ceremonies.
• Photography Package A
• Fireworks display after ceremony
• DVD of wedding ceremony
• Champagne during ceremony
• Blood analysis included for civil ceremony
• Dinner reservations for 35 guests
• Breakfast in bed the morning after the wedding
• CD system available for ceremony
• Soloist for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
EMERALD COLLECTION 2011-2012 This is a Wedding Package.
Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012
Package Inclusions:
• Wedding ceremony location
• Justice of the Peace or Minister. An additional fee applies to all civil ceremonies.
• White avant-garde chairs
• Crystal bases with river rocks for aisle
• Chairs of aisle walkway draped in peridot green satin
• Green cymbidium silk orchids provided for aisle decor
• Emerald Collection Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers
• Two themed flower arrangements for judge's table with peridot green satin runner
• Horse drawn carriage for Bride's arrival. An additional fee applies to all civil ceremonies.
• Photography Package A
• Fireworks display after ceremony
• DVD of wedding ceremony
• Champagne during ceremony
• Blood analysis included for civil ceremony
• Dinner reservations for 35 guests
• Breakfast in bed the morning after the wedding
• CD system available for ceremony
• Soloist for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
IMMACULATE CONCEPTION PACKAGE 2011-2012
Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012
Package Inclusions:
• Catholic Chapel: "Immaculate Conception Chapel"
• Catholic Priest
• Catholic marriage certificate issued in Spanish
• Oak wooden benches for guest seating
• Customized bases for aisle
• Catholic Chapel floral decor
• Solo harpist during ceremony
• Bridal bouquet
• Matching Groom's boutonniere
• Horse drawn carriage for Bride's arrival
• A dinner reservation for 35 guests
• Breakfast in bed the morning after the wedding
• Personal "My Palace Weddings Website"
• CD system available for the ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
RUBY COLLECTION 2011-2012 This is a Wedding Package.
Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012
Package Inclusions:
• Wedding Ceremony Location
• Justice of the Peace or Minister. An additional fee applies to all civil ceremonies.
• White avant-garde chairs
• Chairs of aisle walkway draped in ruby red satin
• Crystal bases with ruby gems for aisle
• Ginger & Anthurium silk flowers provided for aisle decor
• Ruby Collection Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers
• Two themed flower arrangements for judge's table with ruby red runner
• Horse drawn carriage for Bride's arrival. An additional fee applies to all civil ceremonies.
• Photography Package A
• Fireworks display after ceremony
• DVD of wedding ceremony
• Champagne during ceremony
• Blood analysis included for civil ceremony
• Dinner reservations for 35 guests
• Breakfast in bed the morning after the wedding
• CD system available for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
SAPPHIRE COLLECTION 2011-2012 This is a Wedding Package.
Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012
Package Inclusions:
• Wedding ceremony location
• Justice of the Peace or Minister. An additional fee applies to all civil ceremonies.
• White avant-garde chairs
• Chairs of aisle walkway draped in cobalt blue satin
• Crystal bases with seashells for aisle
• Hydrangeas and Iris silk flowers provided for aisle decor
• Sapphire Collection Bridal Bouquet
• Matching Groom's Boutonniere
• Themed wedding cake with natural flowers
• Two themed flower arrangements for judge's table with cobalt blue runner
• Horse drawn carriage for Bride's arrival. An additional fee applies to all civil ceremonies.
• Photography Package A
• Fireworks display after ceremony
• DVD of wedding ceremony
• Champagne during ceremony
• Blood analysis included for civil ceremony
• Dinner reservations for 35 guests
• Breakfast in bed the morning after the wedding
• CD system available for ceremony
• Wedding Planner
• Witnesses if required
• Honeymoon Package
UNLIMITED GOLF PACKAGE 2011-2012
Booking Dates: 05/21/2010 - 12/23/2011 10/29/2010 - 12/23/2012 Travel Dates: 12/24/2010 - 12/23/2011 12/24/2011 - 12/23/2012
Package Inclusions:
• Unlimited rounds of golf per adult per stay
• Transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club)
• Beverages and snacks at course
• Shared cart
Please Note:
• Tee times can be reserved 90 days prior to client's arrival.
• They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at 011-52-998-193-2011. Office hours are from 7:00am-8:00pm. Telephone: 011-52-998-193-2012 ext. 8760
ALL INCLUSIVE FEATURES 2011-2012
Booking Dates: 05/21/2010 - 12/23/2011 10/29/2010 - 12/23/2012 Travel Dates: 12/24/2010 - 12/23/2011 12/24/2011 - 12/23/2012
Package Inclusions:
• Luxurious accommodations
• Fine dining
• Delicious snacks
• Top shelf drinks -24 hour room service
• Non motorized water sports at select locations
• Sensational daily & nightly entertainment
• Wireless internet
• Unlimited phone calls within Mexico and to the Continental U.S. and Canada. Some restrictions apply.
• Included internet use (30 minutes) in the business center, per room/per stay
• Taxes & gratuities
• Use of the facilities of all Palace Resorts in Cancun, Riviera Maya, Cozumel and Isla Mujeres (Transportation available from select resorts). Palace Resorts guests do not share exchange privileges at Le Blanc Spa Resort (Day pass purchase is required).
• Private golf carts available for guests who book the 2 Bedroom Suite Golf Course & the Junior Suite Golf Course room categories located in the Golf Course section at Moon Palace Golf & Spa Resort
COMPLIMENTARY WEDDING PACKAGE 2011
Booking Dates: 05/21/2010 - 12/13/2011 Travel Dates: 12/24/2010 - 12/23/2011
Package Inclusions:
• Wedding Ceremony Location -*Justice of the Peace or Minister
• White Avant-garde Chairs
• Bridal Bouquet of Roses or Lilies
• Matching Grooms Boutonniere
• Wedding Cake for 35 Guests -*Blood Analysis included for Civil Ceremonies
• Domestic Champagne during Ceremony
• Dinner reservations for 35 guests
• Breakfast in Bed the Morning after the Wedding
• CD Player Available for the Ceremony
• Personal Wedding Planner
• Witnesses if Required
• Honeymoon Package -*An additional fee applies to all civil ceremonies.
Please Note:
• Moon Palace Golf & Spa Resort
• Bride and Groom are required to arrive at the Resort 3 business days prior to the ceremony.
• Ceremony locations: Gazebo or beach areas
• Administrative/Government fee of $300.00 USD will be applied to all
• Complimentary package does not apply if requested onsite. Civil ceremonies performed by a judge in addition to package cost. Translation fees for documents will be charged at the resort according to documents and number of pages.
• Symbolic weddings are not legally binding ceremonies.
• Depending on selection of requested flowers, additional costs may apply. Please note our onsite flower selection highly depends on the time of year as well as our weekly floral imports. Certain flowers may not be available.
• Wedding cake included in our collections will be customized for number of guests attending ceremony.
• Horse drawn carriage is available at Moon Palace Golf & Spa Resort and Aventura Spa Palace exclusively. In the case of inclement weather where the service cannot be rendered, no credit will be provided. Depending on the ceremony location, horse drawn carriage ride ends at gazebo or paved area.
• In the case of inclement weather, fireworks presentation will not be extended. No credits will be adjusted.
• Four bottles of champagne are included in the Complimentary and Wedding Collections Packages.
• Musician's selection is subject to availability.
• Decor included in the wedding collections will be extended exclusively for the ceremony.
• Dinner reservations at selected restaurants up to 35 guests. If you have more guests, a private function can be purchased.
• Photography packages are ready within 72 business hours.
• Upon check in, couples are required to proceed towards the Honeymoon desk in order to reconfirm their honeymoon package amenities.
• A penalty of $300.00 USD will be charged to credit card if reservation is cancelled within 45 days of the wedding date.
Please Note:
• Documents required for Civil/Legal ceremonies:
• Home address and occupations (bride and groom)
• Birth certificates (certified copy of each one)
• Valid passports
• Original blood test (to determine Blood type, H.I.V. and S.T.D). Tests must be taken at the resort and results are ready within 24 hours (fee of approximately $84.00 per person applies). If test is positive, wedding cannot be performed.
• Certified copy of former spouse's death certificate (if applicable)*
• If divorced, a certified copy of divorce decree is required. If divorced more than once, please bring each divorce decree. If divorced less than a year, a mandatory pregnancy test must be taken. Additional fees are associated. If test is positive wedding cannot be performed (if applicable).
• Certified copy of adoption papers (if applicable)
• Certified copy of name change document*. All name change documents must be translated to Spanish (if applicable).
• Tourist ID (provided by customs upon your arrival at Cancun International Airport).
• Name, age, nationality, home address, occupation, passport and tourist ID of 4 witnesses. Witnesses must arrive 2 working days (Monday-Saturday) prior to ceremony. Witnesses must be 18 years or older. If witnesses are not available, Palace Resorts will provide them at no additional cost.
• Bride and Groom must arrive in Cancun at least 3 working days (Monday-Saturday) prior to the wedding ceremony to meet the wedding coordinator and submit all documents.
• Bride and Groom must be at the resort by check-in time (3:00pm) or earlier in order to consider day of arrival as the first day.
• The Bride and Groom must not be legally married in order to qualify for our civil ceremonies. If they are already married, a symbolic ceremony can be performed.
• Important:if the Bride or Groom's nationality is Mexican, additional documents are required. Please advise your wedding sales coordinator. Names on Tourist ID, divorce decree, birth certificates, and passport must be the same, including spelling.
Please note the Birth Certificates, Divorce Decrees, Death Certificates, adoption and name change documents become the property of the State of Quintana Roo, Mexico.
A marriage certificate is provided by the State of Quintana Roo, Mexico for Civil ceremonies, this is a legal document issued in Spanish. All wedding couples must contact their local court house for filling requirements. Every State/Country is different when it comes to filling of foreign marriage documents. Some state/countries require the certificates to be translated from Spanish to English others may require additional paper work to be filled. This is the couples' responsibility and Palace Resorts is not liable for any additional charges that may be associated according to the state/country's requirements on supplementary paperwork.
Ceremony cannot be performed unless all documents are in order (no exceptions). All documents with the exception of passports become the property of the State of Quintana Roo, Mexico.
All documents must be translated into Spanish at the resort. In order to do this all, documents presented must be issued in English. If Birth Certificates are not issued in English, please notify your wedding planner. Additional paperwork will apply. Cost may very depending on number of pages per document.
Please Note:
• Document requirements for Symbolic/Vow Renewal ceremonies:
• Picture identification (of each one)
• Home address and occupation (of each one)
• Marriage certificate
• Bride and Groom must arrive in Cozumel at least 3 business days (Monday-Saturday) prior to the wedding ceremony to meet with the wedding planner and submit all documents. Bride and Groom must be at the resort by check in time (3:00pm) or earlier in order to consider day of arrival as first day.
GOLF/SPA PACKAGE 2011-2012
Booking Dates: 05/21/2010 - 12/23/2011 10/29/2010 - 12/23/2012 Travel Dates: 12/24/2010 - 12/23/2011 12/24/2011 - 12/23/2012
Package Inclusions:
• One round of golf or one select spa treatment per adult, per night.
• Transportation to and from the following golf courses are included: Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club.
• Rounds of golf include beverages, snacks and shared cart.
Please Note:
• Tee times and spa treatments can be reserved 90 days prior to client's arrival.
• Available spa treatments included in this package are:
• Aroma Reflexology (50 minutes), Sport Massage (50 minutes), Zen Shiatsu (50 minutes), invigorating leg & foot massage (25 minutes) plus refresher facial (25 minutes), face, head & shoulder acupressure (25 minutes) plus refresher facial (25 minutes), body scrub (25 minutes) plus manicure or pedicure (25 minutes).
• Tee times can be reserved 90 days prior to client's arrival.
• They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at 011-52-998-193-2011. Office hours are from 7:00am-8:00pm. Telephone: O11-52-998-193-2010 ext. 8760
• All adults sharing the same room must reserve the Golf/Spa Package. It can not be sold separately.
• Golf/Spa Package is interchangeable and can be used in any combination once per day. Number of green fees and select spa treatments are based on number of nights booked.
• Unused rounds of golf or spa treatments for any reason including weather conditions are non-refundable. No rain checks will be provided.
• Children ages 13 to 17 must be booked as adults to receive the Golf/Spa Package.
• Tee time and spa reservations are subject to space and availability.
• Stays that combine Golf/Spa and non Golf/Spa Package rates are only allowed to book their included tee times and select Spa treatments during the portion of their stay paying the Golf/Spa Package rate.
• Special restrictions apply for children 17 years of age and under when booking any Spa service.
• Select spa services apply for children ages 13-17 years old.
• Children do not have access to the Hydrotherapy area.
• An adult must accompany children ages 13-15 years old for the duration of the treatment.
Package inclusions are subject to change.
• Scheduled shuttle service to Cancun's Hotel Zone, subject to availability.
Single Parent Policy
• A single parent traveling with a child must be booked as a double room.



