NH Krystal Cancun
Boulevard Kukulcan KM 9, L 9 Y 9a
Zona Hotelera
Cancun Q. Roo 77500

 

Distance from Hotel to Town, 6 miles (10 kms). Distance from Hotel to Airport, 11 miles (18 kms).  

The NH Krystal Cancun Hotel is conveniently located within walking distance to some of the most popular malls, an endless variety of restaurants, bars, nightclubs and the convention center. The hotel consists of 453 rooms and luxury suites perfectly positioned on the beautiful beaches of the Caribbean and surrounded by the impressive development of the Nichupte Lagoon.  

Hotel Amenities (back to top)
  • Activities Desk
  • Babysitting Services
  • Bar (swim-up)
  • Bars (4)
  • Beach
  • Business Center
  • Car Rental ($)
  • Children's Program
  • Concierge
  • Currency Exchange
  • Entertainment
  • Fitness Center
  • Gift Shop
  • Guest Services
  • Health Club
  • Jacuzzi
  • Laundry Service
  • Multilingual Staff
  • Parking
  • Physically Challenged Accommodations
  • Physician (on call) ($)
  • Pool
  • Pool (children's)
  • Restaurants (3)
  • Travel Agency ($)
  • Valet
  • Watersports

($) Denotes a fee may be charged.  

Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• EP:  

• Up to 2 children (ages 12 and under) sharing room with their parents stay free on the European Plan (EP) program (cost of meals not included in room rate).  

AI:  

• Children 0-4 years old are free all year. Children ages 12 and under sharing room with their parents stay free on the All Inclusive Plan (AI) program April 19, 2009 until December 22, 2009.  

2010 EP:  

• Up to 2 children (ages 12 and under) sharing room with their parents stay free on the European Plan (EP) program (cost of meals not included in room rate).  

Family Suite: Up to 4 children (ages 12 and under) sharing room with their parents stay free on the European Plan (EP) program (cost of meals not included in room rate).  

AI:  

• Children 0-4 years old are free all year (except in Family Suites). Children ages 12 and under sharing room with their parents stay free on the All Inclusive Plan (AI) program when traveling between 04/04/10-12/22/10 (except in Family Suites).  

Family Suite: 1st and 2nd child 12 and under sharing room with parents pay a child's rate. The 3rd and 4th child are free all year.  

Maximum Occupancy:  

• 2009 Deluxe - 4 adults or 2 adults and 2 children.  

• Deluxe Oceanview - 4 adults or 2 adults and 2 children.  

• Family Room - 4 adults or 2 adults and 3 children. NH Club Krystal - 3 adults or 2 adults and 1 child.* NH Romantic - 2 adults.  

*One child under twelve years old.  

2010 Deluxe - 4 adults or 2 adults and 2 children.  

• Deluxe Oceanview - 4 adults or 2 adults and 2 children. Romantic - 2 adults. NH Club Krystal - 3 adults or 2 adults and 2 children. Family Suite - 2 adults and 4 children or 3 adults and 3 children.  

Deluxe, Located in tower A, 1st to 8th floors, 365 square feet with partial ocean view or boulevard view. All rooms have panoramic sliding windows. None of the rooms have a balcony. Standard sized bathrooms with bathtub and shower, template glass door in the shower. Number of accommodations: 15 Bedding: 1 king bed or 2 double beds.  

Deluxe Oceanview, Located in the tower, 1st to 8th floors, 365 square feet with partial ocean view or boulevard view. All rooms have panoramic sliding windows. None of the rooms have a balcony. Standard sized bathrooms with bathtub and shower, template glass door in the shower. Number of accommodations: 10 Bedding: 1 king bed or 2 double beds.  

1/4/2009 - 12/22/2009 Family Room, 365 square feet, located on floors 1 to 6. All rooms have 2 double beds, some rooms have ocean view and some of them are boulevard view, 1 night table, room service table and 2 chairs, 1 small armoire where the TV and minibar are located, radio alarm, full mirror. All rooms have windows (sliding windows). None of the rooms have balcony. Standard sized bathrooms with bathtub and shower, template glass door in the shower. Number of accommodations: 6 Bedding: 2 double beds.  

12/23/2009 - 12/22/2010 Romantic Bedding: 1 king bed. View: Ocean.  

Krystal Club, 345 square feet with balcony. These rooms are located in the new tower with 30 guaranteed connecting rooms. All rooms with balcony and panoramic ocean view. Bathrooms have chrome accessories, special amenities, rain shower, humid area and travertine marble. Special amenities are bath amenities, wireless internet access, free entrance to the gym, 20% discount on massages, 15% discount at Hacienda el Mortero Restaurant. None of these rooms are for the handicapped.  

NH Krystal Club Services:  

• Private check in and check out.  

• A welcome drink coupon on arrival.  

• Continental breakfast from 7:00am to 10:30am  

• Coffee and tea all day long.  

• A cocktail with hors d'oeuvres and domestic wine (red and white) and soft drinks from 6:00pm to 7:00pm served at the Club Lounge.  

• Color television with remote control with cable channels.  

• Cocktails and drinks during the day are available, with charge to your room. Bedding: 1 king bed or 2 double beds. View: Ocean.  

1/4/2009 - 12/22/2009 Nh Romantic, 334 square feet plus balcony located in a three floor tower with 18 rooms, ocean front. All rooms with oversize windows with sliding door, balcony and comfortable sun chairs. Ideal for couples. All rooms with 1 king bed with a spa mattress, breakfast table with 2 chairs. All rooms have large sliding windows that connect the room with the ocean front balcony. Standard sized bathrooms with rain shower, template glass, minimalist style. Special amenities such as such as house wine, bathrobes and slippers, personalized welcome letter, 15% discount on massages, 15% discount at the specialty Mexican restaurant El Mortero. There are 6 connecting rooms in the NH Romantic tower. No rooms for handicapped persons or non smoking rooms are available at the NH Romantic Tower. Number of accommodations: 3 Bedding: 1 king bed. View: Ocean.  

12/23/2009 - 12/22/2010 Family Suite, Connecting rooms Bedding: 1 king bed and 2 double beds. View: Boulevard or Ocean.  

All accommodations include: purified water, telephone (direct dial), mini-bar (fully stocked), room service (limited), air conditioning, television (cable), non-smoking accommodations (available on request), safe (electronic) and adjoining rooms (available upon request).  

Bathroom Either a shower/bathtub combination or rain shower only.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Bulldog Cafe, Backed by the experience of the world famous Bulldog Cafe in Mexico City, the hotel offers a place where the latest technology in audio and lighting systems, lasers, special effects, live shows and staff entertainment are featured. Every night, Bulldog Cafe will surprise guests with innovative shows and the latest music such as rock, hip hop, pop, alternative, salsa and the international top 10. Guests will be entertained nightly from 10:00pm until sunrise. And to top it off, an exotic "Rock & Roll Jacuzzi" will be available to the more untamed clientele.  

Aquamarina Restaurant, Breakfast buffet daily.  

Cuisine: International, Local.  

El Mortero(*) Cuisine: Mexican.  

General Opening Hours: Open 6:30pm until 12:00 midnight. General Opening Days: Open daily.  

(*) Denotes reservation is required.  

Las Velas, Lunch daily  

Specialty Package (Ai 2009) (back to top)

ALL INCLUSIVE PACKAGE  

Booking Dates: 12/23/2008 - 12/22/2009 Travel Dates: 12/23/2008 - 12/22/2009  

Package Inclusions:  

• Deluxe room  

• Buffet breakfast  

• Lunch a la carte (buffet seasonal)  

• Dinner operational hours. Dinner at our specialty restaurant El Mortero, Wine of the house by the glass. Surcharge in fine cuts, shrimps, and lobster. Christmas and New Year's Eve Gala dinner is not included. A surcharge optional.  

• Drinks during bars operational hours. Domestic and selected international brands of the NH Krystal All Inclusive Program  

• Bottles of water in the room (restocked once daily)  

• Snacks from 12pm to 5pm by the pool area  

• Watersports available at the hotel's marina by presenting the All Inclusive bracelet  

• Free use of the gym (massages 20% off)  

• Room service 24 hours (light snacks from 11pm to 6am).  

• If the client is paying surcharge for Christmas and/or New Year's Gala Dinner, reservations must specify Christmas Dinner at El Mortero and/or New Year's. Otherwise, no Gala dinner will be honored.  

• Dine out: Dinner at any of the preferred restaurants according to dine out program  

• Reservations needed at the Front desk. Dinner does not include drinks. Does not apply on Christmas and New Year's Eve Gala dinners. -$10.00 USD off in Open Bar at Bulldog disco by presenting the bracelet. Restrictions may apply in private events. December 25, 2008 to January 3, 2009. Easter week (04/03/09- 04/17/09) and July 03, 2009 to August 16, 2009.  

• Recreational activities during the day  

• Kids stay and eat free from April 18th to December 22, 2009 in All Inclusive Plan.  

• All tips and taxes included  

• All Inclusive is not applicable in Servibar, nor disco, nor La Mansion restaurant  

Please Note  

Blackout dates: 05/21/2009 - 05/24/2009  

Specialty Package (All Inclusive 2010) (back to top)

ALL INCLUSIVE PACKAGE 2010  

Booking Dates: 09/10/2009 - 12/22/2010 Travel Dates: 12/24/2009 - 12/22/2010  

Package Inclusions:  

• Deluxe room  

• Buffet breakfast  

• Lunch a la carte (buffet seasonal)  

• Dinner operational hours. Dinner at our specialty restaurant El Mortero, Wine of the house by the glass. Surcharge in fine cuts, shrimps, and lobster. Christmas and New Year's Eve Gala dinner is not included. A surcharge optional.  

• Drinks during bars operational hours. Domestic and selected international brands of the NH Krystal All Inclusive Program  

• Bottles of water in the room (restocked once daily)  

• Snacks from 12:00pm to 5:00pm by the pool area  

• Watersports available at the hotel's marina by presenting the All Inclusive bracelet  

• Free use of the gym (massages 20% off)  

• Room service 24 hours (light snacks from 11:00pm to 6:00am).  

• If the client is paying surcharge for Christmas and/or New Year's Gala Dinner, reservations must specify Christmas Dinner at El Mortero and/or New Year's. Otherwise, no Gala dinner will be honored.  

• Dine out: Dinner at any of the preferred restaurants according to dine out program  

• Reservations needed at the Front desk. Dinner does not include drinks, gratuities or transportation. Does not apply on Christmas and New Year's Eve Gala dinners. -$10.00 USD off in Open Bar at Bulldog disco by presenting the bracelet. Restrictions may apply in private events.  

• Kids stay and eat free from 04/04/10-12/22/10 in All Inclusive Plan (except for Family Suites).  

• All tips and taxes included  

• All Inclusive is not applicable in Servibar, nor disco, nor La Mansion restaurant  

Package inclusions are subject to change.  

Miscellaneous Information (back to top)

General  

• Optional gratuities like bellman and maids are paid directly to hotel by clients upon check-out.