Distance from Hotel to Playa del Carmen, 20 minutes. Distance from Hotel to Cancun Airport, 30 minutes.
This is an all-inclusive resort where beautiful architecture meets nature to create a perfect balance. It offers approximately 1300 feet (400 meters) of white sand beach. In addition, the property has a spectacular lake pool with center islands covered with palm trees, waterfalls and Jacuzzis, plus a separate children's pool - all surrounded by palm trees and huts. There is a shuttle service within the hotel grounds every 15 minutes. The following services are also available at an extra charge - laundry, babysitting, internet, travel agency, shops, 24-hour medical service, and a top-of the-line spa with beauty salon located at the Iberostar Playa Paraiso Shopping Center. The conference rooms at the complex's convention center are also available for private events.
- Hotel Information
- Hotel Amenities
- Markets
- Accommodation Categories and Descriptions
- Food and Beverage Outlets
- Add-On Package (Honeymoon Package 2012)
- Add-On Package (Paradise Blessing/Paradise Civil Wedding 2012)
- Add-On Package (World Class Golf 2012)
- Bonus Features
- Miscellaneous Information
- Local Attractions
- Activities Desk
- Aerobic Classes
- Aerobics (aqua)
- Babysitting Services ($)
- Bar (swim-up) (2)
- Barber Shop ($)
- Bars
- Basketball Court
- Beach (onsite)
- Beauty Salon ($)
- Billiards
- Breakfast Room
- Car Rental Desk ($)
- Children's Activities
- Children's Playground
- Conference Rooms
- Currency Exchange
- Disco
- Dive Center ($)
- Doctor (on call) ($)
- Entertainment
- Exercise Classes
- Fitness Center
- Floors (3)
- Front Desk (24-hour)
- Game Room
- Gift Shop
- Golf (onsite) ($)
- Health Club
- Hospitality Desk
- Ice Machines
- Internet Access ($)
- Internet Access (wireless) ($)
- Jacuzzi (outdoor)
- Laundry Service ($)
- Lounges
- Massage Services ($)
- Medical Services ($)
- Meeting Room
- Multilingual Staff
- Parking
- Physically Challenged Accommodations
- Physically Challenged Facilities
- Ping Pong
- Pool (children's)
- Pool (outdoor)
- Poolside Beverage Service
- Poolside Grill
- Poolside Meal Service
- Restaurants (9)
- Rooms (424)
- Sauna ($)
- Security (24-hour)
- Spa ($)
- Sundries Shop
- Taxi Stand ($)
- Tennis Courts (lighted)
- Tennis Instructor ($)
- Tour Desk ($)
- Tours & Excursions ($)
- Towels (beach)
- Towels (pool)
- Umbrellas (beach/pool)
- Volleyball (beach)
- Watersports (motorized) ($)
- Watersports (non-motorized)
- Wedding Coordinator ($)
- Wedding Site ($)
Babysitting Services : ($)
• The client must pay the babysitter directly (cash only).
• The maximum number of children per babysitter is 3 children at a time. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.
All Inclusive, Beach, Dive, Family Friendly, Wedding, Honeymoon, Romance, Spa and Golf.
Arrival/Departure Time:
• Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.
Children Policy:
• Children's age break is 12 years old.
Maximum Occupancy:
• Standard - 4 adults or 2 adults and 2 children or 3 adults and 1 child. Junior Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.
Please note that an infant counts as a body in a room.
Standard, Can also be located on the 1st or 2nd floor. Bedding: 1 king bed or 2 double beds. View: Garden or Pool. Location: Ground Floor.
Junior Suite, Can also be located on the 1st or 2nd floor. Bedding: 1 king bed or 2 double beds. View: Garden or Pool. Location: Ground Floor.
All accommodations include: balcony, wake-up calls, crib (upon request), safe deposit box, internet access (wireless): ($), television (remote controlled, cable), air conditioning, maid service, ceiling fan, non-smoking accommodations, hairdryer, iron, smoke detector, trouser press: ($), alarm clock, mini-bar, coffee/tea maker, safe (in accommodation), housekeeping, ironing board, telephone and movies (in accommodation): ($).
Room Service From 11:00am until 11:00pm
Bathtub Only in the rooms with 2 double beds.
($) Denotes a fee may be charged.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.
Corona, Smoking Room.
General Opening Hours: 5:00pm-1:00am
El Puente, Ice Cream Parlor/Bar
General Opening Hours: 11:00am-6.30pm
El Teatro, Bar Salon.
General Opening Hours: 5:00pm-12:00am
Kiosko, Beach Bar.
General Opening Hours: 10:00am-5:00pm
La Cupula, Lobby Bar.
General Opening Hours: 9:00am-1:00am
La Fuente, Lobby Bar.
General Opening Hours: 9:00am-12:00am
La Perla, Swim Up Bar.
General Opening Hours: 11:00am-5:00pm
Las Olas, Swim Up Bar.
General Opening Hours: 11:00am-6:00pm
El Colonial(*), Gourmet restaurant.
Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily
Gentlemen must wear shirts with sleeves and long trousers.
(*) Denotes reservation is required.
El Faro(*), Tropical restaurant.
Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily
Dress Code: Casual. Men must wear shirts with sleeves.
(*) Denotes reservation is required.
El Mercado, Buffet, open for continental breakfast, breakfast, lunch, dinner & late snacks.
Dress Code: Casual. Gentlemen must wear shirts with sleeves for dinner.
El Puerto(*), Steak House restaurant.
Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily
Dress Code: Casual. men must wear shirts with sleeves.
(*) Denotes reservation is required.
El Rodizio(*) Cuisine: Brazilian.
Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily
Gentlemen must wear shirts with sleeves and long trousers.
(*) Denotes reservation is required.
Hashiru(*) Cuisine: Japanese.
Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily
Gentlemen must wear shirts with sleeves and long trousers.
(*) Denotes reservation is required.
La Dorada(*) Cuisine: Mediterranean.
Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily
Gentlemen must wear shirts with sleeves and long trousers.
(*) Denotes reservation is required.
La Hacienda(*), Mexican restaurant.
Cuisine: Mexican.
Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily
Gentlemen must wear shirts with sleeves and long trousers.
(*) Denotes reservation is required.
La Plaza, Buffet restaurant.
Breakfast Hours: 7:00am-10:00am Dinner Hours: 6:30pm-10:00pm
Dress Code: Casual. Gentlemen must wear shirts with sleeves for dinner.
Star Rock Cafe General Opening Hours: 8:00pm-3:00am
Please Note:
• The number of guaranteed reservations varies among the different hotels since this is established by their own management based on number of restaurants available on site & the average stay of their guests. Please see below the Length of Stay & Amount of Guaranteed Reservations
Length of Stay & Amount of Guaranteed Reservations:
• 3 nights - 1 guaranteed reservation. 4 - 6 nights - 2 guaranteed reservations.
• 7 - 9 nights - 3 guaranteed reservations.
• 10 - 13 nights - 4 guaranteed reservations.
• 14 nights - 5 guaranteed reservations.
Restrictions:
• Reservations have to be made in advance.
• Dress code applies: gentlemen must wear shirts with sleeves at all specialty restaurants, and they must wear long trousers at most of them. Appropriate footwear is also encouraged.
• Most restaurants are non-smoking.
• Also, at certain restaurants there is a minimum age: e.g. Gourmet El Museo at Paraiso Lindo and Gourmet L'Etoile at Paraiso Maya (12 years).
• Any extra reservation will be granted only if there is availability on the very same day. Guests are placed on a waiting list and they will be notified that afternoon.
HONEYMOON PACKAGE 2012
Booking Dates: 12/24/2011 - 12/23/2012 Travel Dates: 12/24/2011 - 12/23/2012
Package Inclusions:
• Bottle of champagne
• Fruit basket
• Iberostar gift
Please Note:
• Marriage certificate copy will be required upon arrival.
PARADISE BLESSING/PARADISE CIVIL WEDDING PACKAGE(S) 2012
Booking Dates: 12/24/2011 - 12/23/2012 Travel Dates: 12/24/2011 - 12/23/2012
Package Inclusions:
• Services of a Judge or Minister**
• Wedding planning and personalized services of the wedding coordinator
• Wedding set up and venue decor
• Bouquet of fresh flowers for the bride and matching groom's boutonniere
• Fresh floral centerpiece for the head table
• Champagne toast after ceremony
• CD music for the ceremony
• Romantic wedding dinner at one of the a la carte restaurants
• Traditional white frosting wedding cake decorated with fresh flowers
• Fruit basket and a bottle of red wine upon arrival at the hotel
• Two Iberostar honeymooner t-shirts
Please Note:
• (**) The Paradise Blessing Wedding Package includes a religious ceremony and is not legally binding. -(**) The Paradise Civil Wedding Package is performed by a Judge and includes legal documents.
PLAY A WORLD CLASS GOLF COURSE AT IBEROSTAR PLAYA PARAISO 2012
Booking Dates: 10/13/2011 - 12/20/2012 Travel Dates: 12/19/2011 - 12/20/2012
Package Inclusions:
• Green fee includes taxes, cart fee and unlimited food and beverage
Package inclusions are subject to change.
• Bottled water
• Chaise lounges
• Daily activities
• Welcome Drink
• Use of Fitness Center
• Use of Tennis Courts
• Watersports (Non-Motorized)
• Towels
Honeymoon Bonus -1 bottle of wine
• Fruit basket
• Two "Just Married" t-shirts upon arrival Travel Dates: 12/23/2009 - 12/24/2010
General Information
• This IBEROSTAR Resort is a part of the "Premium Collection".
Honeymooners
• Honeymooners will receive one bottle of tequila, a fruit basket plus two "Just Married T-shirts" for the couple upon arrival.
• Request must be made at time of booking.
Iberostar Exchange Privileges:
• Clients from Iberostar Paraiso del Mar and Iberostar Paraiso Beach can spend the day (9:00am to 6:00pm) at Iberostar Tucan and Iberostar Quetzal or Iberostar Cozumel without paying for a day pass (transportation not included).
• The same above privileges are given for clients from either Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel
• Clients from Iberostar Paraiso Lindo have full access to facilities & restaurants (if availability allows it) at Iberostar Paraiso del Mar and Iberostar Paraiso Beach and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).
• Clients of Iberostar Paraiso Maya have full access to facilities & restaurants (if availability allows it) of Iberostar Paraiso del Mar and Iberostar Paraiso Beach as well as Paraiso Lindo and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).
• Clients of Iberostar Grand Hotel Paraiso have full access to facilities & restaurants (if availability allows it) to the whole Paraiso Complex and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).



