Iberostar Paraiso Beach
Carretera Chetumal-Puerto Juarez, Km. 309
Playa Paraiso, Q. Roo, Mexico 77710

Distance from Hotel to Playa del Carmen, 20 minutes. Distance from Hotel to Cancun Airport, 30 minutes.  

This is an all-inclusive resort where beautiful architecture meets nature to create a perfect balance. It offers approximately 1300 feet (400 meters) of white sand beach. In addition, the property has a spectacular lake pool with center islands covered with palm trees, waterfalls and Jacuzzis, plus a separate children's pool - all surrounded by palm trees and huts. There is a shuttle service within the hotel grounds every 15 minutes. The following services are also available at an extra charge - laundry, babysitting, internet, travel agency, shops, 24-hour medical service, and a top-of the-line spa with beauty salon located at the Iberostar Playa Paraiso Shopping Center. The conference rooms at the complex's convention center are also available for private events.  

Hotel Amenities (back to top)
  • Activities Desk
  • Aerobic Classes
  • Aerobics (aqua)
  • Babysitting Services ($)
  • Bar (swim-up) (2)
  • Barber Shop ($)
  • Bars
  • Basketball Court
  • Beach (onsite)
  • Beauty Salon ($)
  • Billiards
  • Breakfast Room
  • Car Rental Desk ($)
  • Children's Activities
  • Children's Playground
  • Conference Rooms
  • Currency Exchange
  • Disco
  • Dive Center ($)
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Floors (3)
  • Front Desk (24-hour)
  • Game Room
  • Gift Shop
  • Golf (onsite) ($)
  • Health Club
  • Hospitality Desk
  • Ice Machines
  • Internet Access ($)
  • Internet Access (wireless) ($)
  • Jacuzzi (outdoor)
  • Laundry Service ($)
  • Lounges
  • Massage Services ($)
  • Medical Services ($)
  • Meeting Room
  • Multilingual Staff
  • Parking
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Ping Pong
  • Pool (children's)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (9)
  • Rooms (424)
  • Sauna ($)
  • Security (24-hour)
  • Spa ($)
  • Sundries Shop
  • Taxi Stand ($)
  • Tennis Courts (lighted)
  • Tennis Instructor ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Towels (beach)
  • Towels (pool)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)

Babysitting Services : ($)  

• The client must pay the babysitter directly (cash only).  

• The maximum number of children per babysitter is 3 children at a time. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

All Inclusive, Beach, Dive, Family Friendly, Wedding, Honeymoon, Romance, Spa and Golf.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

• Standard - 4 adults or 2 adults and 2 children or 3 adults and 1 child. Junior Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

Please note that an infant counts as a body in a room.  

Standard, Can also be located on the 1st or 2nd floor. Bedding: 1 king bed or 2 double beds. View: Garden or Pool. Location: Ground Floor.  

Junior Suite, Can also be located on the 1st or 2nd floor. Bedding: 1 king bed or 2 double beds. View: Garden or Pool. Location: Ground Floor.  

All accommodations include: balcony, wake-up calls, crib (upon request), safe deposit box, internet access (wireless): ($), television (remote controlled, cable), air conditioning, maid service, ceiling fan, non-smoking accommodations, hairdryer, iron, smoke detector, trouser press: ($), alarm clock, mini-bar, coffee/tea maker, safe (in accommodation), housekeeping, ironing board, telephone and movies (in accommodation): ($).  

Room Service From 11:00am until 11:00pm  

Bathtub Only in the rooms with 2 double beds.  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Corona, Smoking Room.  

General Opening Hours: 5:00pm-1:00am  

El Puente, Ice Cream Parlor/Bar  

General Opening Hours: 11:00am-6.30pm  

El Teatro, Bar Salon.  

General Opening Hours: 5:00pm-12:00am  

Kiosko, Beach Bar.  

General Opening Hours: 10:00am-5:00pm  

La Cupula, Lobby Bar.  

General Opening Hours: 9:00am-1:00am  

La Fuente, Lobby Bar.  

General Opening Hours: 9:00am-12:00am  

La Perla, Swim Up Bar.  

General Opening Hours: 11:00am-5:00pm  

Las Olas, Swim Up Bar.  

General Opening Hours: 11:00am-6:00pm  

El Colonial(*), Gourmet restaurant.  

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily  

Gentlemen must wear shirts with sleeves and long trousers.  

(*) Denotes reservation is required.  

El Faro(*), Tropical restaurant.  

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily  

Dress Code: Casual. Men must wear shirts with sleeves.  

(*) Denotes reservation is required.  

El Mercado, Buffet, open for continental breakfast, breakfast, lunch, dinner & late snacks.  

Dress Code: Casual. Gentlemen must wear shirts with sleeves for dinner.  

El Puerto(*), Steak House restaurant.  

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily  

Dress Code: Casual. men must wear shirts with sleeves.  

(*) Denotes reservation is required.  

El Rodizio(*) Cuisine: Brazilian.  

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily  

Gentlemen must wear shirts with sleeves and long trousers.  

(*) Denotes reservation is required.  

Hashiru(*) Cuisine: Japanese.  

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily  

Gentlemen must wear shirts with sleeves and long trousers.  

(*) Denotes reservation is required.  

La Dorada(*) Cuisine: Mediterranean.  

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily  

Gentlemen must wear shirts with sleeves and long trousers.  

(*) Denotes reservation is required.  

La Hacienda(*), Mexican restaurant.  

Cuisine: Mexican.  

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily  

Gentlemen must wear shirts with sleeves and long trousers.  

(*) Denotes reservation is required.  

La Plaza, Buffet restaurant.  

Breakfast Hours: 7:00am-10:00am Dinner Hours: 6:30pm-10:00pm  

Dress Code: Casual. Gentlemen must wear shirts with sleeves for dinner.  

Star Rock Cafe General Opening Hours: 8:00pm-3:00am  

Please Note:  

• The number of guaranteed reservations varies among the different hotels since this is established by their own management based on number of restaurants available on site & the average stay of their guests. Please see below the Length of Stay & Amount of Guaranteed Reservations  

Length of Stay & Amount of Guaranteed Reservations:  

• 3 nights - 1 guaranteed reservation. 4 - 6 nights - 2 guaranteed reservations.  

• 7 - 9 nights - 3 guaranteed reservations.  

• 10 - 13 nights - 4 guaranteed reservations.  

• 14 nights - 5 guaranteed reservations.  

Restrictions:  

• Reservations have to be made in advance.  

• Dress code applies: gentlemen must wear shirts with sleeves at all specialty restaurants, and they must wear long trousers at most of them. Appropriate footwear is also encouraged.  

• Most restaurants are non-smoking.  

• Also, at certain restaurants there is a minimum age: e.g. Gourmet El Museo at Paraiso Lindo and Gourmet L'Etoile at Paraiso Maya (12 years).  

• Any extra reservation will be granted only if there is availability on the very same day. Guests are placed on a waiting list and they will be notified that afternoon.  

Add-On Package (Honeymoon Package 2012) (back to top)

HONEYMOON PACKAGE 2012  

Booking Dates: 12/24/2011 - 12/23/2012 Travel Dates: 12/24/2011 - 12/23/2012  

Package Inclusions:  

• Bottle of champagne  

• Fruit basket  

• Iberostar gift  

Please Note:  

• Marriage certificate copy will be required upon arrival.  

Add-On Package (Paradise Blessing/Paradise Civil Wedding 2012) (back to top)

PARADISE BLESSING/PARADISE CIVIL WEDDING PACKAGE(S) 2012  

Booking Dates: 12/24/2011 - 12/23/2012 Travel Dates: 12/24/2011 - 12/23/2012  

Package Inclusions:  

• Services of a Judge or Minister**  

• Wedding planning and personalized services of the wedding coordinator  

• Wedding set up and venue decor  

• Bouquet of fresh flowers for the bride and matching groom's boutonniere  

• Fresh floral centerpiece for the head table  

• Champagne toast after ceremony  

• CD music for the ceremony  

• Romantic wedding dinner at one of the a la carte restaurants  

• Traditional white frosting wedding cake decorated with fresh flowers  

• Fruit basket and a bottle of red wine upon arrival at the hotel  

• Two Iberostar honeymooner t-shirts  

Please Note:  

• (**) The Paradise Blessing Wedding Package includes a religious ceremony and is not legally binding. -(**) The Paradise Civil Wedding Package is performed by a Judge and includes legal documents.  

Add-On Package (World Class Golf 2012) (back to top)

PLAY A WORLD CLASS GOLF COURSE AT IBEROSTAR PLAYA PARAISO 2012  

Booking Dates: 10/13/2011 - 12/20/2012 Travel Dates: 12/19/2011 - 12/20/2012  

Package Inclusions:  

• Green fee includes taxes, cart fee and unlimited food and beverage  

Package inclusions are subject to change.  

Bonus Features (back to top)

• Bottled water  

• Chaise lounges  

• Daily activities  

• Welcome Drink  

• Use of Fitness Center  

• Use of Tennis Courts  

• Watersports (Non-Motorized)  

• Towels  

Honeymoon Bonus -1 bottle of wine  

• Fruit basket  

• Two "Just Married" t-shirts upon arrival Travel Dates: 12/23/2009 - 12/24/2010  

Miscellaneous Information (back to top)

General Information  

• This IBEROSTAR Resort is a part of the "Premium Collection".  

Honeymooners  

• Honeymooners will receive one bottle of tequila, a fruit basket plus two "Just Married T-shirts" for the couple upon arrival.  

• Request must be made at time of booking.  

Iberostar Exchange Privileges:  

• Clients from Iberostar Paraiso del Mar and Iberostar Paraiso Beach can spend the day (9:00am to 6:00pm) at Iberostar Tucan and Iberostar Quetzal or Iberostar Cozumel without paying for a day pass (transportation not included).  

• The same above privileges are given for clients from either Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel  

• Clients from Iberostar Paraiso Lindo have full access to facilities & restaurants (if availability allows it) at Iberostar Paraiso del Mar and Iberostar Paraiso Beach and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

• Clients of Iberostar Paraiso Maya have full access to facilities & restaurants (if availability allows it) of Iberostar Paraiso del Mar and Iberostar Paraiso Beach as well as Paraiso Lindo and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

• Clients of Iberostar Grand Hotel Paraiso have full access to facilities & restaurants (if availability allows it) to the whole Paraiso Complex and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Tulum  

• Xel Ha  

• Xcaret