Iberostar Paraiso del Mar
Carrretera Chetumal-Puerto Juarez, Km. 309
Playa Paraiso, Solidaridad, Q. Roo, 77710, Mexico

 

Distance from hotel to Playa del Carmen, 20 minutes by car. Distance from hotel to Cancun Airport, 30 minutes by car.  

This is a luxurious all-inclusive resort, where beautiful architecture meets nature to create a perfect balance. The property offers 400 yards of white sand beach. It has a spectacular lake pool with center islands covered with palm trees, waterfalls and Jacuzzis, plus a separate children's pool. There is shuttle service within the hotel grounds every 15 minutes. The following services are also available at an extra charge: laundry, babysitting, internet, travel agency, shops and 24 hour a day medical service, plus a top of the line spa with beauty salon located at the Iberostar Playa Paraiso Shopping Center. Conference rooms are also available for private events, at a charge.  

Easy to reach. Hard to leave.  

Hotel Amenities (back to top)
  • Activities Desk
  • Aerobic Classes
  • Aerobics (aqua)
  • Babysitting Services ($)
  • Bar (swim-up) (2)
  • Barber Shop ($)
  • Bars
  • Basketball
  • Beach (onsite)
  • Beauty Salon ($)
  • Billiards
  • Breakfast Room
  • Car Rental Desk ($)
  • Children's Activities
  • Children's Playground
  • Conference Rooms ($)
  • Currency Exchange
  • Disco/Nightclub
  • Dive Center ($)
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Floors (3)
  • Front Desk (24-hour)
  • Game Room
  • Gift Shop ($)
  • Golf (onsite) ($)
  • Health Club
  • Hospitality Desk
  • Ice Machines
  • Internet Access ($)
  • Jacuzzis (outdoor)
  • Laundry Service ($)
  • Lounges
  • Massage Services ($)
  • Medical Services ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Parking
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Ping Pong
  • Pool (children's)
  • Pool (outdoor)
  • Pools (salt water)
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (9)
  • Rooms (388)
  • Sauna ($)
  • Security (24-hour)
  • Spa ($)
  • Suites (16)
  • Sundries Shop
  • Taxi Stand ($)
  • Tennis Courts (day/night)
  • Tennis Instructor ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)

Internet Access (wireless): ($) At the Convention Center  

($) Denotes a fee may be charged.  

Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Spa, Dive, Honeymoon, Wedding, Golf, Family Friendly, Romance, Beach and All Inclusive.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children 3 and under are free of charge, when sharing room with 2 paying adults. Children 4 to 12 pay a child's rate when sharing room with 2 paying adults  

Maximum Occupancy:  

• Standard - 4 adults or 2 adults and 2 children or 3 adults and 1 child. Junior Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child. Ocean View Junior Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

Please note that an infant counts as a body in a room.  

 

Standard, located on the ground floor, 1st or 2nd floor, private balcony Bedding: 1 king bed or 2 double beds. View: Garden or Pool.  

Junior Suite, located on the ground floor, 1st or 2nd floor, private balcony Bedding: 1 king bed or 2 double beds. View: Garden or Pool.  

Oceanview Junior Suite, Beachfront location, balcony or terrace Bedding: 1 king bed or 2 double beds.  

All accommodations include: internet access (wireless): ($), television (remote controlled, cable), ceiling fan, hairdryer, non-smoking accommodations, smoke detector, trouser press: ($), internet access:  

• ($), air conditioning, maid service, coffee/tea maker, mini-bar, safe (in accommodation), telephone, wake-up calls, housekeeping, iron, alarm clock, crib (on request), movies (in accommodation): ($), shower and ironing board.  

Room Service (limited) from 11:00am to 11:00pm  

Bathtub only in rooms with 2 double beds  

 

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

El Teatro, Bar Salon  

General Opening Hours: 5:00pm-12:00am  

Kiosko, Beach Bar  

General Opening Hours: 10:00am-5:00pm  

La Cupula, Lobby Bar  

General Opening Hours: 9:00am-1:00am  

La Fuente, Lobby Bar  

General Opening Hours: 9:00am-12:00am  

La Perla, Swim Up Bar  

General Opening Hours: 11:00am-5:00pm  

Las Olas, Swim Up Bar  

General Opening Hours: 11:00am-6:00pm  

El Mercado, Open for continental breakfast, breakfast, lunch, dinner & late snacks. Gentlemen must wear shirts with sleeves for dinner  

La Plaza, Gentlemen must wear shirts with sleeves for dinner  

Breakfast Hours: 7:00am-10:00am Dinner Hours: 6:30pm-10:00pm  

El Puente General Opening Hours: 11:00am-6:30pm  

El Colonial(*), Gourmet, open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.  

Dinner Hours: 6:30pm-10:00pm  

(*) Denotes reservation is required.  

El Faro(*), Tropical, open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.  

Dinner Hours: 6:30pm-10:00pm  

(*) Denotes reservation is required.  

El Rodizio(*), Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.  

Cuisine: Brazilian.  

Dinner Hours: 6:30pm-10:00pm  

(*) Denotes reservation is required.  

Hashiru(*), Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.  

Cuisine: Japanese.  

Dinner Hours: 6:30pm-10:00pm  

(*) Denotes reservation is required.  

La Dorada(*), Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.  

Cuisine: Mediterranean.  

Dinner Hours: 6:30pm-10:00pm  

(*) Denotes reservation is required.  

La Hacienda(*), Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.  

Cuisine: Mexican.  

Dinner Hours: 6:30pm-10:00pm  

(*) Denotes reservation is required.  

Corona General Opening Hours: 5:00pm-1:00am  

Star Rock Cafe General Opening Hours: 8:00pm-3:00am  

El Puerto(*), Open daily for dinner only. Men must wear shirts with sleeves.  

Dinner Hours: 6:30pm-10:00pm  

(*) Denotes reservation is required.  

Please Note:  

• The number of guaranteed reservations varies among the different hotels since this is established by their own management based on number of restaurants available on site & the average stay of their guests. Please see below the Length of Stay & Amount of Guaranteed Reservations  

Length of Stay & Amount of Guaranteed Reservations:  

• 3 nights - 1 guaranteed reservation. 4 - 6 nights - 2 guaranteed reservations.  

• 7 - 9 nights - 3 guaranteed reservations.  

• 10 - 13 nights - 4 guaranteed reservations.  

• 14 nights - 5 guaranteed reservations.  

Restrictions:  

• Reservations have to be made in advance.  

• Dress code applies: gentlemen must wear shirts with sleeves at all specialty restaurants, and they must wear long trousers at most of them. Appropriate footwear is also encouraged.  

• Most restaurants are non-smoking.  

• Also, at certain restaurants there is a minimum age: e.g. Gourmet El Museo at Paraiso Lindo and Gourmet L'Etoile at Paraiso Maya (12 years).  

• Any extra reservation will be granted only if there is availability on the very same day. Guests are placed on a waiting list and they will be notified that afternoon.  

Add-On Package (Apricot Spa 10) (back to top)

APRICOT SPA PACKAGE 2010 We use the beneficial attributes of apricot to offer our clients a new way to get rid of stress.  

Booking Dates: 06/04/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010  

Package Inclusions:  

• The treatment starts with a therapeutic massage with apricot oil followed by an exfoliation with apricot sugar and finishes with an apricot hydration. Arrange upon arrival.  

Please Note:  

• Duration: 90 minutes  

Add-On Package (Deluxe Vinotherapy 10) (back to top)

DELUXE VINOTHERAPY PACKAGE 2010 Relaxing and rejuvenating. This spa treatment soothes your skin and slows the aging process (grapes are rich in antioxidants that work against free radicals).  

Booking Dates: 06/04/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010  

Package Inclusions:  

• An anti-aging champagne facial followed by a mimosa exfoliation and a wine bath will make you look and feel younger. Arrange upon arrival.  

Please Note:  

• Duration: 120 minutes.  

Add-On Package (Golf Expert Spa 09) (back to top)

GOLF EXPERT SPA PACKAGE 2009 This spa package is for Golf Lovers.  

Booking Dates: 10/21/2008 - 12/23/2009 Travel Dates: 12/23/2008 - 12/23/2009  

Package Inclusions:  

• It begins with a stimulating therapeutic massage treatment that warms up your muscles to play.  

• After you have finished playing, reward yourself with a relaxing massage and a sea salt bath.  

Please Note:  

• Arrange upon arrival  

• Duration 130 Minutes  

Add-On Package (Golf Option 09) (back to top)

GOLF OPTION 2009  

Booking Dates: 10/21/2008 - 12/22/2009 Travel Dates: 12/24/2008 - 12/22/2009  

Package Inclusions:  

• Green fee  

• Shared cart fee per round  

• Snacks and drinks  

• Roundtrip transportation from Iberostar Tucan is included for those guests not staying in the Paraiso Complex.  

Please Note:  

• Golf Tee Times can be booked in advance 120 days prior to arrival.  

• Location: Playa Paraiso Golf Club.  

• Details: PD Dye Course Design, Par 72, Grass type is Paspalum, 18 Holes Rating and Slope has not yet been determined.  

• First Tee Time available is 6:30am.  

• Course is open 365 Days Per Year. @! golfparaiso@iberostar.com.mx (via email)  

Add-On Package (Mayan Passion 10) (back to top)

MAYAN PASSION PACKAGE 2010 Get to explore the Mayan culture by enjoying this unique Spa package that incorporates elements used by ancient Mexicans.  

Booking Dates: 06/04/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010  

Package Inclusions:  

• Begin your spa experience with a relaxing massage with blue agave and hot stones and continue with a Chukwa body treatment (chocolate body wrap). Arrange upon arrival.  

Please Note:  

• Duration: 100 minutes  

Add-On Package (Mayan Ritual 09) (back to top)

MAYAN RITUAL PACKAGE 2009 This package is based on using ancestral Mayan Therapies.  

Booking Dates: 10/21/2008 - 12/23/2009 Travel Dates: 12/23/2008 - 12/23/2009  

Package Inclusions:  

• It begins with a volcanic stone massage treatment followed by an orange and vanilla body wrap  

• Finishing with a sea water facial massage  

Please Note:  

• Arrange upon arrival  

Add-On Package (Paraiso Spa 09) (back to top)

PARAISO SPA PACKAGE 2009  

Booking Dates: 10/21/2008 - 12/23/2009 Travel Dates: 12/23/2008 - 12/23/2009  

Package Inclusions:  

• Begins with an exfoliation treatment using sea salts and bee wax  

• Followed by seaweed & clay wrap  

• Finishing with a neck massage  

Please Note:  

• Arrange upon arrival  

• Duration 95 Minutes  

Add-On Package (Lindo Spa 09) (back to top)

RELAX MEXICO LINDO SPA PACKAGE 2009  

Booking Dates: 10/21/2008 - 12/23/2009 Travel Dates: 12/23/2008 - 12/23/2009  

Package Inclusions:  

• This package is based on an exquisite tropical fruit aromatherapy complemented with a special body exfoliation with cinnamon.  

• This is followed by a relaxing massage with apple cinnamon oil.  

• A soothing vanilla bath will round this incredible experience.  

Please Note:  

• Arrange upon arrival  

• Duration 120 Minutes  

Add-On Package (Tropical Spa 10) (back to top)

TROPICAL SPA PACKAGE 2010 Live an unforgettable experience through this Caribbean inspired treatment that will relax you and make you feel brand new.  

Booking Dates: 06/04/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010  

Package Inclusions:  

• This package includes an organic coconut facial followed by a tropical fruit massage. Arrange upon arrival.  

Please Note:  

• Duration: 120 minutes  

Package inclusions are subject to change.  

Bonus Features (back to top)

-Welcome Drink  

• Daily activities  

• Use of Tennis Courts  

• Use of Fitness Center  

• Towels  

• Watersports (Non-Motorized)  

• Chaise lounges  

• Bottled water  

Miscellaneous Information (back to top)

Iberostar Exchange Privileges:  

• Clients from Iberostar Paraiso del Mar and Iberostar Paraiso Beach can spend the day (9:00am to 6:00pm) at Iberostar Tucan and Iberostar Quetzal or Iberostar Cozumel without paying for a day pass (transportation not included).  

• The same above privileges are given for clients from either Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel  

• Clients from Iberostar Paraiso Lindo have full access to facilities & restaurants (if availability allows it) at Iberostar Paraiso del Mar and Iberostar Paraiso Beach and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

• Clients of Iberostar Paraiso Maya have full access to facilities & restaurants (if availability allows it) of Iberostar Paraiso del Mar and Iberostar Paraiso Beach as well as Paraiso Lindo and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

• Clients of Iberostar Grand Hotel Paraiso have full access to facilities & restaurants (if availability allows it) to the whole Paraiso Complex and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Tulum: 60 minutes by by car  

• Xel Ha: 60 minutes by by car  

• Xcaret: 30 minutes by by car