Hotel Xcaret Mexico
Carretera Chetumal Puerto Juarez KM 282
Rancho Xcaret, Playa del Carmen, Quintana Roo, Mexico 77710

Distance from hotel to town, 6.4 miles (10 kms). Distance from hotel to Cancun International Airport (CUN), 39.4 miles (64 kms).  

Hotel Xcaret Mexico is a natural haven by the Caribbean Sea and the mystic jungle, a new destination inspired by the warmth of the Mexican hospitality, full of tradition and modernity in every detail. Designed with an eco-integrative architecture, from each of the 900 suites you can admire unique natural spaces such as rivers, coves and beaches of white sand dedicated to rest and fun. Living and enjoying the best of Mexico has never been so easy as at Hotel Xcaret Mexico, where you have unlimited access to Xcaret parks and tours: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes and Xichen, with transportation included and the meal plan that each attraction offers. Delight your senses at the 18 restaurants and bars. Kids & Teens club. Non-motorized water activities such as kayaking, stand up paddle, snorkeling. Tennis and paddle courts. 8 swimming pools. 3 gyms and a functional training circuit in nature. Muluk Spa & Wellness. Spaces for events and celebrations, and a church.  

 

 

 

All Fun Inclusive  

Hotel Amenities (back to top)
  • Accommodations (900)
  • Accommodations for Physically Challenged Guests (15)
  • Activities
  • Activities Desk
  • Aerobics (water)
  • Babysitting Services ($)
  • Banquet Room ($)
  • Bar (swim-up)
  • Barber Shop ($)
  • Bars (8)
  • Beach
  • Beauty Salon
  • Bellmen
  • Breakfast Room
  • Business Services
  • Children's Activities
  • Children's Club
  • Children's Playground
  • Concierge
  • Conference Rooms ($)
  • Currency Exchange
  • Dry Cleaning Services ($)
  • Elevators
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Fitness Room
  • Front Desk (24-hour)
  • Gift Shop
  • Hospitality Desk
  • Ice Machines
  • Internet Access (wireless)
  • Laundry Service ($)
  • Massage Services ($)
  • Medical Services ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Parking
  • Pool (children's)
  • Pools (heated) (3)
  • Pools (outdoor) (6)
  • Poolside Beverage Service
  • Restaurants (10)
  • Sauna ($)
  • Security (24-hour)
  • Snack Bar
  • Solarium
  • Spa ($)
  • Taxi Stand
  • Tennis Court (daytime)
  • Tour Desk
  • Towels (beach/pool)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site
 

• Functional training circuit nestled in the jungle for hiking and jogging. Tours & Excursions $  

• Parks included in rates: Xcaret, Xel-Ha, Xplor Fuego, Xenses, Xoximilco, Xenotes  

• Tours included in rates: Luxury Xichen Tour, Classical Xichen Tour (Chichen Itza, archeological site)  

• Transportation to all parks and tours included.  

• The All-Fun Inclusive offers the "meal plan" each park or attraction offers. Any unused service is nonrefundable or exchangeable for another service. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

All Inclusive, Beach, Business, Corporate, Cultural, Eco-Tourism, Adventure (for active adults), Groups, Honeymoon, LGBT Friendly, Romance, Spa, Wedding and Family Friendly.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 17 years old.  

Maximum Occupancy:  

2018 Suite Garden - 3 adults or 2 adults and 2 children.  

• Suite River - 3 adults or 2 adults and 2 children.  

• Swim Up Garden - 3 adults or 2 adults and 2 children.  

• Suite Oceanview - 3 adults or 2 adults and 2 children.  

• Suite Oceanfront - 3 adults or 2 adults and 2 children.  

2019 Suite Garden - 3 adults or 2 adults and 2 children.  

• Suite River - 3 adults or 2 adults and 2 children.  

• Swim Up Garden - 3 adults or 2 adults and 2 children.  

• Suite Garden Spa Adults - 3 adults. Suite Oceanview - 3 adults or 2 adults and 2 children.  

• Suite River Adults - 3 adults.  

• Suite Oceanfront Family - 3 adults or 2 adults and 2 children.  

• Suite Oceanfront Adults - 3 adults.  

• Swim Up Ocean Front Adults - 3 adults.  

• Junior Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Spa - 3 adults.  

• Junior Suite Fuego - 3 adults.  

Suite Garden, Full bathroom, whirlpool tub, private balcony, work desk Bedding: 1 king bed and 1 sofa bed or 2 queen beds and 1 sofa bed.  

Suite River, Full bathroom, whirlpool tub, private balcony, work desk Bedding: 1 king bed and 1 sofa bed or 2 queen beds and 1 sofa bed.  

Swim Up Garden, Full bathroom, whirlpool tub, private balcony, work desk Bedding: 1 king bed and 1 sofa bed or 2 queen beds and 1 sofa bed.  

12/1/2018 - 12/22/2019 Suite Garden Spa Adults, This suite is 575 square feet with 300 thread count Egyptian cotton bed linen, synthetic pen duvet, pillow menu, sundown service, air conditioning, Nespresso coffee machine, minibar (snacks included, restocked once per day), balcony or terrace with traditional Mexican hammocks, dining table for two, rain shower, handheld shower, bathrooms all view (with separate room shower), in room Jacuzzi, volcanic stone tub on terrace, steam room in the shower, bathrobe and slippers, hairdryer, vanity mirror with light, illuminated closets, steam iron and ironing board, digital safety box ($) (interior charger, laptop sized), umbrella for double use, beach bag, digital scale, phone in water closet, cordless phone and speaker in bedroom, HD flat-screen 55" TV, free wireless internet access, folding luggage rack, direct dial telephone ($). Bedding: 1 king bed. View: Garden.  

Suite Oceanview, Full bathroom, whirlpool tub, private balcony, work desk.  

• Bedding: 1 king bed and 1 sofa bed or 2 queen beds and 1 sofa bed.  

12/1/2018 - 12/22/2019 Suite River Adults, This suite is 627 square feet with 300 thread count Egyptian cotton bed linen, synthetic pen duvet, pillow menu, sundown service, air conditioning, Nespresso Coffee machine, minibar (snacks included, restocked once per day), balcony or terrace with traditional Mexican hammocks, dining table for two, rain shower, handheld shower, bathrooms all view (with separate room shower), bathrobe and slippers, hairdryer, vanity mirror with light, illuminated closets, steam iron and ironing board, digital safety box ($) (interior charger, laptop sized), umbrella for double use, beach bag, digital scale, phone in water closet, cordless phone and speaker in bedroom, HD flat screen 55" TV, free wireless internet access, folding luggage rack, direct dial telephone ($).  

• Bedding: 1 king bed. View: River.  

12/23/2017 - 12/22/2018 Suite Oceanfront, Full bathroom, whirlpool tub, private balcony, work desk.  

• Bedding: 1 king bed and 1 sofa bed or 2 queen beds and 1 sofa bed.  

12/1/2018 - 12/22/2019 Suite Oceanfront Adults(*), 575 square feet with 300 thread-count Egyptian cotton bed linen, synthetic pen duvet, pillow menu, sundown service, air conditioning, Nespresso coffee/tea machine, minibar (snacks included, restocked once per day), balcony or terrace with traditional Mexican hammocks, dining table for two, rain shower, handheld shower, bathrooms (with separate room shower), in room Jacuzzi, steam room in the shower, bathrobe and slippers, hairdryer, vanity mirror with light, illuminated closets, steam iron and ironing board, digital safety box (interior charger, laptop sized, $), double umbrella, beach bag, digital scale, phone in water closet, cordless phone and speaker in bedroom, HD flat screen TV 55", cable/satellite TV, free wireless internet access, folding luggage rack, direct dial telephone, butler service.  

• Bedding: 1 king bed.  

12/1/2018 - 12/22/2019 Suite Oceanfront Family, Enjoy a fun family vacation in a cozy ambiance, featuring impressive ocean views. During your stay in this family suite you will enjoy a memorable life experience with your loved ones, surrounded by luxurious spots and incredible activities. 53 square meters, 575 square feet.  

12/1/2018 - 12/22/2019 Swim Up Ocean Front Adults(*), 575 square feet with 300 thread-count Egyptian cotton bed linen, synthetic pen duvet, pillow menu, sundown service, air conditioning, Nespresso coffee/tea machine, minibar (snacks included, restocked once per day), balcony or terrace with traditional Mexican hammocks, dining table for two, rain shower, handheld shower, bathrooms (with separate room shower), in room Jacuzzi, steam room in the shower, bathrobe and slippers, hairdryer, vanity mirror with light, illuminated closets, steam iron and ironing board, digital safety box (interior charger, laptop sized, $), double umbrella, beach bag, digital scale, phone in water closet, cordless phone and speaker in bedroom, HD flat screen TV 55", cable/satellite TV, free wireless internet access, folding luggage rack, direct dial telephone, direct access to pool from the terrace, butler service.  

• Bedding: 1 king bed.  

12/1/2018 - 12/22/2019 Junior Suite(*), 1,356 square feet with 300 thread count Egyptian cotton bed linen, synthetic pen duvet, pillow menu, sundown service, air conditioning, Nespresso coffee/tea machine, minibar (snacks included, restocked once per day), balcony or terrace with traditional Mexican hammocks, dining table for four, handheld rain shower, bathrooms (with separate room shower), bathrobe and slippers, hairdryer, vanity mirror with light, illuminated closets, steam iron and ironing board, digital safety box (interior charger, laptop sized, $), double umbrella, beach bag, digital scale, phone in water closet, cordless phone and speaker in bedroom, HD flat screen TV 55", cable/satellite TV, free wireless internet access, folding luggage rack, direct dial telephone, direct access to pool from the terrace, butler service, complementary pressing service of two items per person, 50 minute massage for two (a minimum stay of three nights are required). Bedding: 1 king bed or 2 double beds. View: Garden or River.  

12/1/2018 - 12/22/2019 Junior Suite Spa(*), 1,356 square feet with welcome gift, 300 thread count Egyptian cotton bed linen, synthetic pen duvet, pillow menu, sundown service, air conditioning, Nespresso coffee/tea machine, minibar (snacks included, restocked once per day), balcony or terrace with traditional Mexican hammocks, dining table for four, handheld rain shower, bathrooms (with separate room shower), bathrobe and slippers, hairdryer, vanity mirror with light, illuminated closets, steam iron and ironing board, digital safety box (interior charger, laptop sized, $), double umbrella, beach bag, digital scale, phone in water closet, cordless phone and speaker in bedroom, HD flat screen TV 55", cable/satellite TV, free wireless internet access, folding luggage rack, direct dial telephone, butler service, complementary pressing service of two items per person, 50 minute massage for two (a minimum stay of three nights are required). Bedding: 1 king bed. View: River.  

12/1/2018 - 12/22/2019 Junior Suite Fuego(*), 1,356 square feet with welcome gift, 300 thread count Egyptian cotton bed linen, synthetic pen duvet, pillow menu, sundown service, air conditioning, Nespresso coffee/tea machine, minibar (snacks included, restocked once per day), balcony or terrace with traditional Mexican hammocks, dining table for four, handheld rain shower, bathrooms (with separate room shower), bathrobe and slippers, hairdryer, vanity mirror with light, illuminated closets, steam iron and ironing board, digital safety box (interior charger, laptop sized, $), double umbrella, beach bag, digital scale, phone in water closet, cordless phone and speaker in bedroom, HD flat screen TV 55", cable/satellite TV, free wireless internet access, folding luggage rack, direct dial telephone, butler service, complementary pressing service of two items per person, 50 minute massage for two (a minimum stay of three nights are required). Bedding: 1 king bed. View: Oceanfront.  

(*) Denotes on request basis only, no allotment given.  

All accommodations include: bedding (premium), non-smoking accommodations, blackout curtains, safe, coffee/tea maker, shower, crib (on request), smoke detector, desk, sprinkler system, hairdryer, telephone, hammock, television, housekeeping, turndown service, internet access, umbrella, iron, voicemail, ironing board, wake-up calls, air conditioning, maid service, alarm clock, mini-bar, balcony, mirror (vanity), bathrobes, movies (channels): ($), bathtub and room service (24-hour).  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Cantina Los Faroles, Travel back in time through the recovery of deeply rooted Mexican traditions. Hotel Xcaret introduces its Gastro-Cantina which will leave you with a taste of long ago through its mezcal and tequila tastings. It is the perfect setting for after dinner drinks to be enjoyed to the tune of live Mexican folk music. Adults only on the top floor.  

Ha' Bar(*), Enjoy a cocktail even before you take the first sip.  

• They use technology and science to improve mixology through authentic ingredients such as fusions, syrups, macerations with spices, plants, fruits, flowers and cutting edge tools, thus preparing your palate for a culinary voyage. Additional cost. Adults only.  

(*) Denotes reservation is required.  

La Cantina, Bar  

Lobby Bar, To begin or end your stay at Hotel Xcaret Mexico in the best way possible, we offer you an array of concepts and cocktail styles, wines, martinis, gin tonics and beers thus providing you with a custom made experience. The bar's Jazz and Rock performances are not to be missed.  

Pool Bar, Enjoy the refreshing array of drinks at the pool bar, a very pleasant bar experience without getting out of the pool. Here you can find a wide variety of drinks where Caribbean cocktails had to be present. This is the perfect place to enjoy good music and refreshing mixed drinks with the Hotel Xcaret flair. There are 3 pool bars: Viento Pool Bar, Espiral Pool Bar and Central Pool Bar.  

Rooftop Bar Fuego, Featuring a private swimming pool, it's an intimate, relaxed and sophisticated gathering spot. Stunning Caribbean sunset views accompanied by the rhythm of chill-out music and signature mixology. Grill cuisine restaurant, gourmet burgers, wraps and salads, fresh dishes and finger food. A fulfilling experience accompanied with sparkling wine, Brut or Demi Sec, an acid taste that will cause an explosion of flavors in your papillas and with digestive properties that will prepare you to continue this pleasant and fizzy journey. Adults only.  

Trajinera Swim Up Bar, Enjoy the magic of the fusion of liqueurs and spirits, immersed in the pool with an astounding view of the Caribbean. A refreshing experience with unique drinks with a pleasant taste and a look that captivates the eye. Using citrus fruits, fruits of the season and spices, we will delight you with fresh and exotic flavors.  

Wellness Bar, A space that offers the experience of treatments, relaxation alternatives and therapies complemented by relaxing drinks like teas, tisanes and fresh seasonal fruit infusions with spices and roots, fresh drinks that will bring you back to life. Adults only. Open seasonally.  

Xin-gao Bar, Experience Asian cocktails with a Mexican touch. The aromas will seduce you if you love novelty and uniqueness and have a passion for the exotic; fresh and creative essences that will awake your senses. Sake, the most aromatic whiskies and delicate teas are mixed into unique creations that will take you on a journey to the other side of the world.  

Mercado De La Merced, The ten theme stations will take you on a sensory trip through a traditional Mexican market. Fresh products, vibrant colors and textures, will transform in front of your eyes and ears into dishes full of authentic aromas and flavors. Main building (Casa Grande).  

Dress Code: Casual.  

Cantina Los Faroles, A Cantina is to Mexico what a Bistro is to France: a place to meet and eat with friends and family. Here we recreate a traditional cantina environment and cuisine with the addition of steaks as center stage. On the ground floor, you can try traditional seasonings, reinterpreted with today's freshness, including meat cuts cooked to your liking. In the evening, an atmosphere of festivity revolves with music, a snack menu, original cocktails, as well as a variety of Tequila and Mezcal awaiting to be discovered. Main building (Casa Grande). For adults only.  

Dress Code: Casual.  

Chibali, Mexican family gatherings around the table are a long standing tradition in Mexican culture. Delight with your friends and family in a buffet style restaurant through themed tidbit stations and snack bars, ideal for the children to dine and be entertained. Casa Viento, next to the Family Club.  

Dress Code: Casual.  

Fuego(*), An intimate restaurant, a relaxing atmosphere around the table, among friends. Tasty flavors of yesterday are renewed into soft courses, prepared with spotless artistry. The dinner specials may include lamb, pasta with mussels, gourmet morsels, vegetarian croquettes and fondues. Allow Fuego to bedazzle you. Exclusive for Casa Fuego guests. Adults only.  

Dress Code: Casual.  

(*) Denotes reservation is required.  

Ha'(*), The Chef brings the concept of the Mexican gastronomy as a personal experience in an intimate and cosmopolitan atmosphere at the same time. A contemporary design that shows a water vortex, an exclusive cocktail bar and a private cellar, will take you to discover contemporary Mexican cuisine pairing with the best Mexican wines.  

• Additional charge applies for this restaurant. Adults only. Main building.  

Dress Code: Formal.  

(*) Denotes reservation is required.  

La Trajinera, Centuries ago, the canals of the Xochimilco Lake region, in the original Mexico City, were sailed by boats known as "Trajineras". This tradition continues today and is one of the most colorful and lively activity of the city. In a Trajinera inspired setting, we recall this experience by bringing the best land and sea products enhanced by a Caribbean fumee flair. Main pool.  

Dress Code: Casual.  

Las Cuevas, A unique culinary delight in Riviera Maya has been created especially for you. Explore Mexican specialties, blending with international trends, in a gallery of caves carved out of the peninsula rock. For dinner, the menu will take you to discover the Mexican wine through the perfect pairing with each dish.  

Dress Code: Casual.  

Las Playas, Barefoot sand chill, the sound of the waves in the background, the fume accents from the grill mixing with the breeze.  

• Right in front of you, countless shades of blue decorate the ocean that drape upon the coves. A fresh cuisine in the afternoon and a fusion of spices in the evening. Culinary creations that will take you over the shores of the Mediterranean up to mountains in India, and back to the Caribbean. Inlets area.  

Dress Code: Casual.  

Teatro Del Rio(*), A recreation the classic dinner show lounges, considered the epicenter of the artistic and social life of Mexico in the 1950s. Enjoy this special time with your spouse, friends or family along with a tasting menu, as the show takes place in an impressive riverfront stage. In front of Espiral Hill.  

Dress Code: Casual.  

(*) Denotes reservation is required.  

Xin Gao(*), Indulge in a journey of flavors of the Asian cuisine through a traditional and contemporary proposition in a breathtaking setting. From a dynamic teppanyaki, the fire of the robata grill, a western tatami, a luscious sushi bar. The Mixology Bar is the perfect complement for this dining experience. Main building (Casa Grande).  

Dress Code: Casual.  

(*) Denotes reservation is required.  

Bonus Features (back to top)

 

• Watersports (Non-Motorized)  

• Bottled water  

• Daily activities  

• Use of Tennis Court  

• Towels  

• Use of Fitness Center  

• Morning coffee  

Additional Bonus Features 2019 Travel Dates: 12/01/2018 - 12/22/2019  

• Parks and tours included (Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco, Xel-Ha, Xenotes, Xichen)  

• Shuttle every 30 minutes to Hotel and Parks: Xcaret, Xplor, Xplor Fuego and Xenses  

• Concierge service  

• Free WiFi  

• Daily eco-friendly activities  

• Spa: Yoga classes (subject to availability)  

• Computer and printer service (The business center moves with you) -10 restaurants, 3 of them for adults only: (HA' ($), La Cantina & Fuego)  

• Gym -24 hour room service  

Additional Bonus Features 2018 Travel Dates: 12/01/2017 - 12/22/2018  

• Parks included in rates: Xcaret, Xel-Ha, Xplor Fuego, Xenses, Xoximilco, Xenotes  

• Tours included in rates: Luxury Xichen Tour, Classical Xichen Tour (Chichen Itza, archeological site)  

• Transportation to all parks and tours included.  

• The All-Fun Inclusive offers the "meal plan" each park or attraction offers. Any unused service is nonrefundable or exchangeable for another service.  

Miscellaneous Information (back to top)

 

Accepted Credit Cards:  

• American Express  

• MasterCard  

• Visa  

Children's Club and Teen's Club  

• Mini Club: 4 to 11 years old  

• Teen's Club: 12 to 17 years old  

General Information  

• Minimum check-in age is 18 years old  

• Spring breakers are not allowed  

Transfer Information  

• Hotel Xcaret will now be providing complimentary transfers to guests.  

• The complimentary transfer service runs from 9:00am-9:00pm.  

• It's a shuttle service format running every 30 minutes from airport/hotel.  

• Valid on all room categories. Can apply on roll over dates as well.  

• Flight information must be provided on each Travel Impressions reservation in order for complimentary transfer service to be provided.  

• There is also a representative from Hotel Xcaret at the airport wearing a Red Shirt in case guests may have questions on arrival.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Xcaret (natural & cultural park): 1.5 miles(2 kms)  

• Xplore (adventure park): 1.3 miles(2 kms)  

• Senses (sensorial park): 1.1 miles(2 kms)  

• Xoximilco (Mexican floating party): 40 miles(65 kms)  

• Coco Bongo, Playa del Carmen (night club): 5.4 miles(9 kms)  

• Tulum : 36 miles(58 kms)  

• Chichen Itza: 126 miles(203 kms)  

• Coba: 64 miles(103 kms)  

• Xel-Ha (natural park): 25 miles(40 kms)