Hotel Xcaret Mexico
Carretera Chetumal Puerto Juarez KM 282
Rancho Xcaret, Playa del Carmen, Quintana Roo, Mexico 77710

Distance from hotel to town, 6.4 miles (10 kms). Distance from hotel to Cancun International Airport (CUN), 39.4 miles (64 kms).  

Hotel Xcaret Mexico is a natural haven by the Caribbean Sea and the mystic jungle, a new destination inspired by the warmth of the Mexican hospitality, full of tradition and modernity in every detail. Designed with an eco-integrative architecture, from each of the 900 suites you can admire unique natural spaces such as rivers, coves and beaches of white sand dedicated to rest and fun. Living and enjoying the best of Mexico has never been so easy as at Hotel Xcaret Mexico, where you have unlimited access to Xcaret parks and tours: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes and Xichen, with transportation included and the meal plan that each attraction offers. Delight your senses at the 18 restaurants and bars. Kids & Teens club. Non-motorized water activities such as kayaking, stand up paddle, snorkeling. Tennis and paddle courts. 8 swimming pools. 3 gyms and a functional training circuit in nature. Muluk Spa & Wellness. Spaces for events and celebrations, and a church.  

 

 

 

All Fun Inclusive  

Hotel Amenities (back to top)
  • Accommodations (900)
  • Accommodations for Physically Challenged Guests (15)
  • Activities
  • Activities Desk
  • Aerobics (water)
  • Babysitting Services ($)
  • Banquet Room ($)
  • Bar (swim-up)
  • Barber Shop ($)
  • Bars (8)
  • Beach
  • Beauty Salon
  • Bellmen
  • Breakfast Room
  • Business Services
  • Children's Activities
  • Children's Club
  • Children's Playground
  • Concierge
  • Conference Rooms ($)
  • Currency Exchange
  • Dry Cleaning Services ($)
  • Elevators
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Fitness Room
  • Front Desk (24-hour)
  • Gift Shop
  • Hospitality Desk
  • Ice Machines
  • Internet Access (wireless)
  • Laundry Service ($)
  • Massage Services ($)
  • Medical Services ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Parking
  • Pool (children's)
  • Pools (heated) (3)
  • Pools (outdoor) (6)
  • Poolside Beverage Service
  • Restaurants (10)
  • Sauna ($)
  • Security (24-hour)
  • Snack Bar
  • Solarium
  • Spa ($)
  • Taxi Stand
  • Tennis Court (daytime)
  • Tour Desk
  • Towels (beach/pool)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site
 

• Functional training circuit nestled in the jungle for hiking and jogging. Tours & Excursions $  

• Parks included in rates: Xcaret, Xel-Ha, Xplor Fuego, Xenses, Xoximilco, Xenotes  

• Tours included in rates: Luxury Xichen Tour, Classical Xichen Tour (Chichen Itza, archeological site)  

• Transportation to all parks and tours included.  

• The All-Fun Inclusive offers the "meal plan" each park or attraction offers. Any unused service is nonrefundable or exchangeable for another service. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Adventure (for active adults), All Inclusive, Beach, Business, Corporate, Cultural, Wedding, Family Friendly, Groups, Honeymoon, LGBT Friendly, Romance, Spa and Eco-Tourism.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2018 Suite Garden - 3 adults or 2 adults and 2 children.  

• Suite River - 3 adults or 2 adults and 2 children.  

• Swim Up Garden - 3 adults or 2 adults and 2 children.  

• Suite Oceanview - 3 adults or 2 adults and 2 children.  

• Suite Oceanfront - 3 adults or 2 adults and 2 children.  

Suite Garden, Full bathroom, whirlpool tub, private balcony, work desk Bedding: 1 king bed and 1 sofa bed or 2 queen beds and 1 sofa bed.  

Suite River, Full bathroom, whirlpool tub, private balcony, work desk Bedding: 1 king bed and 1 sofa bed or 2 queen beds and 1 sofa bed.  

Swim Up Garden, Full bathroom, whirlpool tub, private balcony, work desk Bedding: 1 king bed and 1 sofa bed or 2 queen beds and 1 sofa bed.  

Suite Oceanview, Full bathroom, whirlpool tub, private balcony, work desk.  

• Bedding: 1 king bed and 1 sofa bed or 2 queen beds and 1 sofa bed.  

Suite Oceanfront, Full bathroom, whirlpool tub, private balcony, work desk.  

• Bedding: 1 king bed and 1 sofa bed or 2 queen beds and 1 sofa bed.  

All accommodations include: bedding (premium), non-smoking accommodations, blackout curtains, safe, coffee/tea maker, shower, crib (on request), smoke detector, desk, sprinkler system, hairdryer, telephone, hammock, television, housekeeping, turndown service, internet access, umbrella, iron, voicemail, ironing board, wake-up calls, air conditioning, maid service, alarm clock, mini-bar, balcony, mirror (vanity), bathrobes, movies (channels): ($), bathtub and room service (24-hour).  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

La Cantina, Bar  

Lobby Bar  

Pool Bar  

Pozas 2, Pool bar  

Pozas I, Pool bar  

El Mercado, Mexican street market, self service, open for breakfast, lunch and dinner, air conditioned.  

Dress Code: Casual.  

Chibali, Family restaurant, open for breakfast, lunch and dinner.  

Dress Code: Casual.  

Fuego, Adults only, open for breakfast, lunch and dinner. Some conditions apply.  

Dress Code: Casual.  

Ha'(*), Signature adults only restaurant, author cuisine, open for dinner, air conditioned. Not part of the All Inclusive ($).  

Dress Code: Formal.  

(*) Denotes reservation is required.  

La Cantina, Mexican Steak House, open for dinner, air conditioned.  

Dress Code: Casual.  

La Trajinera, Seafood restaurant. Open for breakfast, lunch and dinner, air conditioned.  

Dress Code: Casual.  

Las Cuevas, Contemporary restaurant. Open for lunch and dinner, air conditioned.  

Dress Code: Casual.  

Teatro Del Rio(*), Dinner show, pre-set tasting menu.  

Dress Code: Casual.  

(*) Denotes reservation is required.  

Xin Gao, Asian Fusion. Open for dinner, air conditioned.  

Dress Code: Casual.  

Snack Bar Las Playas, Snack & grill, open for lunch and dinner, some conditions apply.  

Dress Code: Casual.  

Bonus Features (back to top)

 

• Bottled water  

• Daily activities  

• Morning coffee  

• Watersports (Non-Motorized)  

• Use of Fitness Center  

• Use of Tennis Court  

• Towels  

Additional Bonus Features 2018 Travel Dates: 12/01/2017 - 12/22/2018  

• Parks included in rates: Xcaret, Xel-Ha, Xplor Fuego, Xenses, Xoximilco, Xenotes  

• Tours included in rates: Luxury Xichen Tour, Classical Xichen Tour (Chichen Itza, archeological site)  

• Transportation to all parks and tours included.  

• The All-Fun Inclusive offers the "meal plan" each park or attraction offers. Any unused service is nonrefundable or exchangeable for another service.  

Miscellaneous Information (back to top)

 

Accepted Credit Cards:  

• American Express  

• MasterCard  

• Visa  

Children's Club and Teen's Club  

• Mini Club: 4 to 11 years old  

• Teen's Club: 12 to 17 years old  

General Information  

• Minimum check-in age is 18 years old  

• Spring breakers are not allowed  

Transfer Information  

• Hotel Xcaret will now be providing complimentary transfers to guests.  

• The complimentary transfer service runs from 9:00am-9:00pm.  

• It's a shuttle service format running every 30 minutes from airport/hotel.  

• Valid on all room categories. Can apply on roll over dates as well.  

• Flight information must be provided on each Travel Impressions reservation in order for complimentary transfer service to be provided.  

• There is also a representative from Hotel Xcaret at the airport wearing a Red Shirt in case guests may have questions on arrival.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Xcaret (natural & cultural park): 1.5 miles(2 kms)  

• Xplore (adventure park): 1.3 miles(2 kms)  

• Senses (sensorial park): 1.1 miles(2 kms)  

• Xoximilco (Mexican floating party): 40 miles(65 kms)  

• Coco Bongo, Playa del Carmen (night club): 5.4 miles(9 kms)  

• Tulum : 36 miles(58 kms)  

• Chichen Itza: 126 miles(203 kms)  

• Coba: 64 miles(103 kms)  

• Xel-Ha (natural park): 25 miles(40 kms)