Hacienda Tres Rios Resort, Spa & Nature Park
Carretera Cancun-Chetumal Km 54
Riviera Maya, Quintana Roo, Mexico, 77710

 

 

Distance from hotel to Playa del Carmen, 6 miles (10 kms). Distance from hotel to airport, 27 miles (44 kms).  

Nestled in a 325 acre pristine nature park in the Riviera Maya, Hacienda Tres Rios is a luxury resort 20 minutes south of Cancun. Treat yourself to the All Inclusive experience in a precious landscape with a sumptuous mix of architecturally acclaimed accommodations, fine dining and tasteful entertainment, a world class spa. You can exercise your choice of sports and recreations at Tres Rios Nature Park, which is open exclusively for hotel guests where you can enjoy: guided nature and kayak tours through mangrove forests, snorkeling, zip lines, yachting and fishing or just unwind on a mile of virgin beach. The resort has 273 environmentally friendly suites with breathtaking views of the sea. Enjoy and live the authentic vacation experience while protecting the natural beauty and culture of the Mexican Caribbean at Hacienda Tres Rios, where luxury comes naturally.  

Real luxury comes naturally.  

Hotel Amenities (back to top)
  • Accommodations (273)
  • Activities Desk
  • Aerobic Classes
  • Babysitting Services (on request) ($)
  • Ballroom
  • Bars/Lounges (7)
  • Beach (onsite)
  • Beauty Salon
  • Bicycle Rentals
  • Boat Rentals
  • Business Center
  • Car Rental Desk
  • Children's Activities
  • Coffee Shop
  • Concierge
  • Conference Rooms
  • Currency Exchange
  • Dive Center
  • Doctor (on call)
  • Entertainment
  • Equestrian Center ($)
  • Fitness Center
  • Floors (3)
  • Gift Shop
  • Golf (nearby) ($)
  • Hospitality Desk
  • Internet Service
  • Jacuzzi (outdoor)
  • Juice Bar ($)
  • Laundry Service
  • Library
  • Meeting Room
  • Multilingual Staff
  • Parking Facility
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Pools (outdoor) (2)
  • Poolside Beverage Service
  • Restaurants (8)
  • Safety Deposit Box (in room)
  • Sauna
  • Snack Bar
  • Spa
  • Sundries Shop
  • Taxi Stand ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Volleyball (beach)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site

Miscellaneous Amenities  

• Tres Rios Nature Park  

• Zip Lines  

• Yacht Club  

($) Denotes a fee may be charged.  

Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children 17 and under pay a junior rate, when sharing room with 2 paying adults. Children 11 and under pay a child's rate, when sharing room with 2 paying adults.  

Maximum Occupancy:  

• 2009 Junior Suite - 3 adults or 2 adults and 3 children. 1 Bedroom Suite - 6 adults or 3 adults and 3 children.  

• 2 Bedroom Suite - 8 adults or 4 adults and 4 children.  

2010 Ceiba Junior Suite - 3 adults or 2 adults and 3 children or 3 adults and 2 children. Ceiba Junior Suite with Jacuzzi - 3 adults or 2 adults and 3 children or 3 adults and 2 children. Casa Grande 1 Bedroom Suite - 3 adults or 2 adults and 3 children or 3 adults and 2 children. Hacienda 2 Bedroom Suite - 5 adults or 5 adults and 3 children or 4 adults and 4 children.  

1/3/2009 - 12/25/2009 Junior Suite, Each Suite features Mahogany furniture, Jacuzzi (available in most Junior Suites), flat screen satellite television, CD and DVD players, marble floors, in room liqueur selection restocked daily, living area with sofa bed, terrace or private balcony. Bedding: 1 king bed or 2 queen beds.  

1/3/2009 - 12/25/2009 One Bedroom Suite, Main bedroom with a Jacuzzi for two, sofa bed, large terrace, full length mirror, oversized bathroom with double sink, large closet, flat screen satellite television, marble floors, in room liqueur selection restocked daily, living area with dining table for 6, purified bottled water, full bathroom, vanity mirror with light, robes and slippers, DVD and CD players. Bedding: 1 king bed.  

1/3/2009 - 12/25/2009 Two Bedroom Suite, This spacious Suite is a combination of a Junior Suite and a 1 Bedroom Suite. Main bedroom with a king size bed, Jacuzzi for two, sofa bed, large terrace, full length mirror, oversized bathroom with double sink, large closet, flat screen satellite television, marble floors, in room liqueur selection restocked daily, robes and slippers, a living area with a dining table for 6, purified bottled water, full bathroom, vanity mirror with light, DVD and CD players. Second bedroom with 2 queen size beds, Jacuzzi (available in most), flat screen satellite television, CD and DVD players, marble floors, living area with sofa bed, terrace or private balcony.  

12/26/2009 - 12/23/2010 Ceiba Junior Suite, 645 square feet. Each Junior Suite features mahogany furniture, marble floors, in room liqueur selection restocked daily, living area with sofa bed, purified bottled water, vanity mirror with light, robes and slippers, pillow menu, cotton linen, electronic scale. Bedding: 1 king bed or 2 double beds. View: Jungle or Ocean.  

12/26/2009 - 12/23/2010 Ceiba Junior Suite With Jacuzzi, 645 square feet. Each Junior Suite features mahogany furniture, Jacuzzi for two, marble floors, in room liqueur selection restocked daily, living area with sofa bed, purified bottled water, vanity mirror with light, robes and slippers, pillow menu, cotton linen, electronic scale. Bedding: 1 king bed or 2 double beds. View: Jungle or Ocean.  

12/26/2009 - 12/23/2010 Casa Grande 1 Bedroom Suite, 1236 square feet. Main bedroom with a king size bed, Jacuzzi for two, sofa bed, large terrace, full length mirror, oversized bathroom with double sink, large closet, flat screen satellite television, marble floors, in room liqueur selection restocked daily, robes and slippers, pillow menu, cotton linen, electronic scale, purified bottled water, full bathroom, vanity mirror with light. Living area has a dining table for 6, coffee maker, air conditioning, sofa bed, terrace or private balcony.  

12/26/2009 - 12/23/2010 Hacienda 2 Bedroom Suite, 2063 square feet. Combination of a 1 Bedroom Casa Grande Suite plus a Ceiba Junior Suite.  

All accommodations include: data port, scale, alarm clock, coffee/tea maker, maid service, telephone, patio or balcony, room service, hairdryer, CD/DVD player, iron, balcony, shower, microwave, television, pillow menu, safety deposit box, crib (on request), , air conditioning, ceiling fan, ironing board, smoke detector, mini-bar, radio and internet access.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Agave, Tequila Bar  

General Opening Hours: 6:00pm to 11:00pm  

Bambu Bar General Opening Hours: 12:00pm to 11:00pm  

Exit Lounge General Opening Hours: 10:00am to 11:00pm  

Hacienda Grill Bar General Opening Hours: 12:00pm to 11:00pm  

Lobby Bar General Opening Hours: 10:00am to 11:00pm  

Martini And Tea Time Terrace General Opening Hours: 12:00pm to 11:00pm  

Victory Sports Bar General Opening Hours: 12:00pm to 11:00pm  

Casa Las Islas, International buffet  

General Opening Hours: 7:00 to 11:00am, 12:00pm to 5:00pm, 6:00pm to 11:00pm  

Patisserie Cafe De Paris, French pattisserie and coffee  

General Opening Hours: 7:00am to 11:00am, 12:00pm to 5:00pm, 6:00pm to 11:00pm  

Pizzeria Bella Italia, Italian pizza a la carte  

General Opening Hours: 12:00pm to 5:00pm, 6:00pm to 11:00pm  

Amici, Italian Cuisine a la carte  

Cuisine: Italian.  

Dinner Hours: 6:00pm to 11:00pm  

Bambu, Tropical deli buffet from 12:00pm to 5:00pm. Seafood a la carte from 6:00pm to 11:00pm.  

Hacienda Grill, Mexican buffet from 7:00am to 11:00am. Healthy deli a la carte from 12:00pm to 5:00pm.Grill and steak house a la carte from 6:00pm to 11:00pm.  

Kotori, Asian Fusion a la carte  

Dinner Hours: 6:00pm to 11:00pm  

La Joya, Mexican Gourmet a la carte  

Dinner Hours: 6:00pm to 11:00pm  

Specialty Package (All Inclusive Package 2009) (back to top)

ALL INCLUSIVE PACKAGE 2009  

Booking Dates: 09/23/2008 - 12/25/2009 Travel Dates: 11/15/2008 - 12/25/2009  

Package Inclusions:  

• Accommodations  

• Unlimited meals and snacks in any of the bars and restaurants  

• Premium alcoholic beverages in the bars and restaurants  

• Juice bar -24 hours room service  

• In room liqueur selection  

• Complimentary internet access in the business center  

• Adventure and nature activities at the Tres Rios Park including swim in the rivers and cenotes (snorkel included), use of kayaks and bicycles, zip lines and climbing wall, kid's and teen's day camp  

• Exit Lounge. Upon check out, the perfect place to relax while waiting for airport pick up.  

• Fitness center  

• Tennis courts -non motorized water sports  

• Video library  

• Yoha, meditation and tai-chi classes  

• Kid's and teen's day camp  

• One visit to the co-ed Chill Out Lounge. It features a humid area featuring reflexology, cold plunge, indoor pool, cold and chromo therapy showers, women's and men's spa areas, Jacuzzi, sauna, steam room, lockers and vanity amenities.  

Specialty Package (All Inclusive Plan 2010) (back to top)

ALL INCLUSIVE PLAN 2010  

Booking Dates: 05/28/2009 - 12/23/2010 Travel Dates: 12/26/2009 - 12/23/2010  

Package Inclusions:  

• Accommodations  

• Unlimited meals and snacks in any of the bars and restaurants  

• Premium, domestic and imported alcoholic beverages in the bars and restaurants -24 hour room service  

• Mini bar restocked daily  

• In room liqueur selection  

• Pillow menu  

• Complimentary wireless internet access in the hotel and rooms  

• Exit Lounge. Upon check out, the perfect place to relax while waiting for airport pick up  

• Adventure and nature activities at the Tres Rios Park:  

• Swim in the rivers and cenotes (snorkel included), use of kayaks and bicycles tours, kid's and teen's day activities, Sense Adventure tour, natural guided walks in the plants nursery, fine nightly entertainment  

• Fitness center & Yoga classes  

• Sauna, steam room & Jacuzzi at the Spa  

• Video library  

• One 30 minute massage per person, per stay (service charge not included). Subject to availability.  

• Taxes and services  

Specialty Package (Just ME and The Kids Package 2009) (back to top)

JUST ME AND THE KIDS PACKAGE 2009 This package is for up to 3 children and a parent in a Junior Suite.  

Booking Dates: 01/16/2009 - 12/20/2009 Travel Dates: 01/31/2009 - 12/20/2009  

Package Inclusions:  

• Accommodations -20 minute massage for the parent  

• Children's kit  

• Special activities for children and teenagers in the park and hotel  

• Special night courtesies in the room (cup cakes, animal cookies, milk, etc.)  

Package inclusions are subject to change.  

Bonus Features (back to top)

-Daily activities  

• Watersports (Non-Motorized)  

• Parking  

• Bottled water  

• Golf green fees  

• Afternoon tea  

• Welcome Drink  

• Coffee/Tea (in room)  

• Morning coffee  

• Use of Fitness Center  

• Towels  

Miscellaneous Information (back to top)

General Information  

• Minimum check in age is 18 years old.  

• No spring breakers allowed.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Xel Ha: 44 miles(71 kms)  

• Xcaret: 11 miles(18 kms)  

• Coba Archeologial Zone: 72 miles(116 kms)  

• Tulum Archeological Zone: 45 miles(73 kms)  

• Cancun Hotel Zone: 39 miles(63 kms)