Grand Velas All Suites & Spa Resort
Carr Cancun-Tulum KM 62.
Playa del Carmen, Q. Roo, CP 77710, Mexico

 

Distance from hotel to town, 10 miles (16 kms). Distance from hotel to airport, 40 miles (65 kms).  

Grand Velas All Suites & Spa Resort, strategically located in the middle of the Mayan Riviera, will open its doors in November 2008. Only 40 minutes away from Cancun's International Airport and minutes away to Xcaret and Xel-Ha (two of the most beautiful ecological & water parks in the area), as well as to the archaeological sites of Tulum and Coba. The dock to Cozumel is located nearby. Built on an area of 82 hectares, Grand Velas Riviera Maya is the ideal place for couples and families on vacation, as well as for company executives who want to have small business meetings and/or large conventions in a luxurious all inclusive resort.  

Grand Velas Riviera Maya consists of three building complexes with a total of 496 spacious luxury suites of approximately 375 square feet each and dedicated concierge service, all with whirlpool, satellite TV, wireless internet, minibar and room service with meals available 24 hours.  

The Ambassador Grand Class section with 96 ocean front suites caters to adults only, all featuring plunge pool, three gourmet restaurants, three bars and a separate pool will provide a private ambiance. Ambassador Suites cater to families with children with 200 luxurious suites with stunning ocean views, 32 of them with private plunge pool. 200 Master Suites, 100 with private plunge pool as well are surrounded by lush vegetation including cenotes (natural underground reservoirs), mangroves and lagoons. For dining, guests can enjoy from an array of all inclusive services that range from mouth watering Mexican appetizers by the pool or a sophisticated chateau briand in a sumptuous gourmet restaurant to a light snack or full course dinner in any of the 19 other options that include a snack bar, lobby bar, aqua bar, international haute cuisine restaurants, steak house, sushi bar and bistro, all of which serve international premium drinks and provide the now famous quality of Grand Velas Resorts.  

Grand Velas Riviera Maya has a Convention Center for business executives in an area of more than 24,000 square feet with state of the art technology. There are up to 28 breakout meeting rooms for small gatherings and the two large convention areas with a wide array of services for up to 860 persons. A Business Center with private offices that will provide all the assistance required to ensure the success of each and every event.  

The Spa stands in the midst of a tropical jungle and covers an area of over 18,000 square feet. It has 40 cabins and offers service collections, wrap up treatments and facials with high quality brand name natural products. It is the ideal complement to any vacation.  

For those who wish to exercise, there is a state of the art fitness center with world class equipment. From the moment it opens its doors in November of 2008, Grand Velas All Suites & Spa Resort, Riviera Maya will live up to the tradition of excellence in service that has characterized each of the resorts of Grupo Grand Velas.  

A retreat for the senses.  

Hotel Amenities (back to top)
  • Aerobic Classes
  • Babysitting Services ($)
  • Ballroom ($)
  • Banquet Room ($)
  • Bar (swim-up)
  • Bars/Lounges (7)
  • Beach (onsite)
  • Beauty Salon ($)
  • Bicycle Rentals ($)
  • Boat Rentals ($)
  • Business Center ($)
  • Car Rental Desk ($)
  • Children's Activities
  • Children's Playground
  • Coffee Shops (3)
  • Concierge
  • Conference Room ($)
  • Cooking (classes) ($)
  • Currency Exchange
  • Dive Center ($)
  • Doctor (on call) ($)
  • Exercise Classes
  • Fitness Center
  • Floors (4)
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Ice Machines
  • Internet Service ($)
  • Laundry Service ($)
  • Medical Services (upon request) ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Newsstand ($)
  • Parking Facility
  • Pets (allowed) ($)
  • Physically Challenged Accommodations (4)
  • Physically Challenged Facilities
  • Pool (children's)
  • Pools (outdoor) (3)
  • Poolside Beverage Service (3)
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (10)
  • Safe Deposit Boxes (front desk)
  • Safe Deposit Boxes (in room)
  • Sauna
  • Snack Bar
  • Spa ($)
  • Sundries Shop ($)
  • Taxi Stand ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Valet Service ($)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)

Activities Desk at the Concierge  

($) Denotes a fee may be charged.  

Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• 2009 Children under 2 (maximum 2) are free of charge, when sharing room with 2 paying adults.  

2010 Children under 4 (maximum 2) are free of charge, when sharing room with 2 paying adults.  

Maximum Occupancy:  

• Master Suite - 3 adults or 2 adults and 2 children. Master Suite Connecting - 6 adults or 4 adults and 2 children or 3 adults and 3 children or 2 adults and 4 children. Master Suite Pool - 3 adults or 2 adults and 2 children.  

• Ambassador - 3 adults or 2 adults and 2 children. Ambassador Connecting - 6 adults or 4 adults and 2 children or 3 adults and 3 children or 2 adults and 4 children. Ambassador Pool - 3 adults or 2 adults and 2 children. Ambassador Grand Class Suite - 3 adults.  

Master Suite Bedding: 1 king bed or 2 queen beds. View: Jungle.  

Master Suite Connecting, This is 2 connecting Master Suite accommodations.  

Master Suite Pool, private pool Bedding: 1 king bed or 2 queen beds. View: Jungle.  

Ambassador Bedding: 1 king bed or 2 queen beds. View: Ocean.  

Ambassador Connecting, This is 2 connecting Ambassador accommodations.  

Ambassador Pool, private pool Bedding: 1 king bed or 2 queen beds. View: Ocean.  

Ambassador Grand Class Suite, private pool, adults only Bedding: 1 king bed or 2 queen beds. View: Oceanfront.  

All accommodations include: internet access: ($), smoke detector, maid service, coffee/tea maker, hairdryer, room service (24-hour), sprinkler system, CD/DVD player, iron, balcony or patio, mini-bar, crib (on request), , shower, television, air conditioning, ironing board, ceiling fan, radio, data port, alarm clock and telephones: (3).  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Bar, In the pool/beach area, no snacks  

General Opening Hours: 10:00am to 4:00pm  

The Aqua Bar, In the main pool area  

General Opening Hours: 11:00am to 8:00pm  

The Lobby Bar, Live music  

General Opening Hours: 5:00pm to 2:00am  

The Lobby Bar, Live music  

General Opening Hours: 5:00pm to 2:00pm  

The Sky Bar Lounge, adults only  

General Opening Hours: 5:00pm to 2:00am  

Azul Restaurant, All day restaurant  

General Opening Hours: 7:00am to 11:00pm  

Chaka, Family friendly. Located in the Zen ambience (Master Suites).  

General Opening Hours: 7:00am to 11:00pm  

Frida Restaurant, Fine Mexican Cuisine, adults only.  

Cuisine: Mexican.  

Dinner Hours: 6:00pm to 11:00pm  

Piaf Restaurant, Classic French cuisine, adults only.  

Cuisine: French.  

Dinner Hours: 6:00pm to 11:00pm  

Sen Lin, Family friendly. Located in the Zen ambience (Master Suites) .  

Cuisine: Asian.  

Dinner Hours: 6:00pm to 11:00pm  

Signature Restaurant, Adults only. Located in the adults only ambience (Ambassador Grand Class Suites).  

Dinner Hours: 6:00pm to 11:00pm  

The Bistro, All day restaurant, adults only.  

General Opening Hours: 7:00am to 11:00pm  

Specialty Package (Grand All Inclusive 2009/2010) (back to top)

GRAND ALL INCLUSIVE PACKAGE 2009/2010  

Booking Dates: 06/26/2008 - 12/18/2009 07/09/2009 - 12/20/2010 Travel Dates: 12/19/2008 - 12/18/2009 12/19/2009 - 12/20/2010  

Package Inclusions:  

• Accommodations  

• Buffet and/or a la carte breakfast, lunch and dinner  

• Snack bar  

• Unlimited domestic and select international premium brand drinks  

• In suite dining  

• Mini bar in room  

• Non supervised children's activities and children's pool  

• Scheduled daytime activities  

• Non motorized water sports  

• Introductory SCUBA lesson in pool  

• Hotel taxes and gratuities  

Package inclusions are subject to change.  

Bonus Features (back to top)

-Welcome Drink  

• Watersports (Non-Motorized)  

• Use of Fitness Center  

Miscellaneous Information (back to top)

Minimum Check In Age  

• Minimum age to check in is 18 years old.  

New Year's Gala Eve Dinner  

• Mandatory and applies to every guest staying over New Year's Eve.  

• Includes 1 Gala Dinner with champagne, live music and fireworks.  

Spring Break  

• No spring breakers allowed.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Isla Mujeres: 49 miles(79 kms)  

• Tulum Archeological Site: 66 miles(106 kms)  

• Xcaret Natural Aquarium: 15 miles(24 kms)  

• Coba Archeological Site: 76 miles(123 kms)  

• Xel Ha Natural Aquarium: 40 miles(65 kms)