Grand Palladium Kantenah Resort & Spa
Carr Federal Chetumal-Puerto Juarez
Km 256-100 Municipio Solidaridad
Playa del Carmen, Q Roo, Mexico 77710

Distance from hotel to Cancun International Airport (CUN), 86 kms (53 miles). Distance from hotel to Playa del Carmen, 25 minutes.  

Stay at one, enjoy all three! The Grand Palladium Kantenah Resort and Spa is within a complex of three Palladium hotels. It is located on a lush beachfront of spectacular tropical gardens. Take a stroll on the environmentally friendly trails and observe the impeccably maintained gardens, relax in your spacious modern room, pamper yourself at the state of the art spa, snorkel in the crystal blue water, dine on delicious cuisine, watch a live show, or have a cocktail in one of the many bars. The options are endless for all ages at the Grand Palladium Riviera Kantenah and Spa.  

Beachfront on the popular Mayan Riviera and surrounded by lush, tropical gardens, the Grand Palladium Kantenah Resort & Spa shares this stunning property with Grand Palladium Colonial Resort & Spa and the Grand Palladium White Sand Resort & Spa. Featuring 422 spacious and modern rooms, the resort also features 9 delicious a la carte restaurants (Mexican, Japanese, Mediterranean, Steak House, Italian, Chinese, Brazilian, BBQ Grill and International cuisine), 5 buffet restaurants with show cooking, 26 bars distributed throughout the complex, sports facilities and entertainment activities, so that there is plenty to do to enjoy in this tropical paradise. With one of the biggest and most complete Spa & Wellness Centers in the Mayan Riviera, you can pamper yourself with a luxurious massage or treatment for total relaxation. The daily program consists of sports activities and entertainment for all ages. Either on the beach or at the pool, this resort offers fun for everyone: volleyball, archery, aerobics, salsa and merengue lessons, beach games, video game tournament, Spanish lessons, mini golf tournament, the list is endless. The shows and games at night at the theater, the mini disco for kids, the Sunset Boulevard disco (ages 18 and up) and live music also delight guests. Grand Palladium Resorts in the Mayan Riviera are an ideal choice for a family. With connecting rooms especially designed for families and groups, children's menus in the restaurants, ecological tours of the resort to learn about the nature and culture of the area and arts and crafts, children of all ages will have plenty to choose from. The Baby Club (ages 1 to 3), Mini Club (ages 4 to 12) and Black & White Junior's Club (ages 13 and up) are great options for kids to have fun and interact with others their age from all over the world!  

Hotel Amenities (back to top)
  • Accommodations (836)
  • Activities
  • Activities Desk
  • Aerobic Classes
  • Aerobics (water)
  • Air Conditioning (public areas)
  • Babysitting Services ($)
  • Ballroom ($)
  • Banquet Room
  • Bar (swim-up)
  • Barber Shop ($)
  • Bars (26)
  • Basketball Courts (2)
  • Beach
  • Beauty Salon ($)
  • Billiards
  • Business Center ($)
  • Business Services ($)
  • Car Rental Desk ($)
  • Children's Activities
  • Children's Club
  • Children's Playground
  • Concierge
  • Conference Rooms (9) ($)
  • Currency Exchange
  • Disco/Nightclub
  • Dive Center
  • Doctor (on call) ($)
  • Dry Cleaning Services ($)
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Fitness Room
  • Floors (3)
  • Front Desk (24-hour)
  • Game Room
  • Gift Shop
  • Golf (nearby) ($)
  • Health Club
  • Hospitality Desk
  • Ice Machines
  • Laundry Service ($)
  • Lounges
  • Massage Services ($)
  • Medical Services ($)
  • Meeting Room
  • Miniature Golf
  • Multilingual Staff
  • Parking
  • Ping Pong
  • Pools (children's) (2)
  • Pools (outdoor) (7)
  • Porters
  • Restaurants (14)
  • Sauna
  • Secretarial Services ($)
  • Security (24-hour)
  • Shuffleboard
  • Snack Bar
  • Spa
  • Sundries Shop
  • Taxi Stand
  • Tennis Court (lighted)
  • Tour Desk
  • Tours & Excursions ($)
  • Towels (beach/pool)
  • Trail (jogging)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site ($)
 

• Free WiFi is available to hotel guests, in the designated area(s) of the hotel and is identified as to not include and does not guarantee "high speed" internet access.  

• High speed internet access will be made available to the hotel guest for a fee payable directly to the hotel. Jacuzzi (outdoor) cold water ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Beach, Business, Family Friendly, All Inclusive, Romance, Spa, Wedding and Honeymoon.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Teen age break when sharing room with 2 adults is 17 years old.  

• Children's age break when sharing room with 2 adults is 12 years old.  

Maximum Occupancy:  

2018 Double Deluxe - 4 adults or 2 adults and 2 children.  

• Junior Suite - 4 adults or 2 adults and 2 children.  

• Mayan Suite - 2 adults.  

Please note  

• Minimum occupancy for the Mayan Suite is 2 adults, this category does not allow single occupancy.  

Double Deluxe Bedding: 1 king bed or 2 double beds.  

Junior Suite, (JRS) These rooms feature a hydromassage tub, bathrobes and slippers.  

• Bedding: 1 king bed and 1 sofa bed or 2 double beds.  

Mayan Suite, (UWE) These rooms feature the same amenities as the Junior Suites plus a separate entrance and a terrace, a magnificent bathroom with whirlpool and an outdoor Mayan style shower. Adults only.  

• Bedding: 1 king bed.  

All accommodations include: safe, crib (on request): ($), smoke detector, hairdryer, telephone, housekeeping, voicemail, internet access (wireless), wake-up calls, iron, ironing board, air conditioning, maid service, alarm clock, mini-bar, aromatherapy menu, mp3 player, balcony, non-smoking accommodations, bathrobes, patio, bathtub (private), pillow menu, blackout drapes, radio, ceiling fan, refrigerator, coffee/tea maker, rollaway bed (on request): ($) and desk.  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Beach Bar, Colonial Beach open 24 hours. From 8:00pm to 8:00am only beer and 24 hour snacks.  

Churchill Bar, Kantenah Lobby. Smoking is permitted 6:00pm to 12:00am. Premium liquor.  

Colonial Lobby Bar General Opening Hours: 10:00am to 1:00am  

El Gran Azul, Main pool Colonial Kantenah  

General Opening Hours: 10:00am to 12:00am  

El Rinconcito Bar, Kantenah adult pool  

General Opening Hours: 10:00am to 6:00pm  

El Secreto Bar, Colonial adult pool  

General Opening Hours: 10:00am to 12:00am  

El Teatro Bar, Riviera Lobby  

General Opening Hours: 8:30pm to 11:00 pm  

Hemingway Bar, Kantenah Lobby. Smoking is not permitted from 6:00pm to 12:00am. Premium liquor.  

Kantenah Lobby Bar General Opening Hours: 10:00am to 12:00am  

La Isla Bar, White Sand adult pool  

General Opening Hours: 10:00am to 7:00pm  

La Jarra Bar, Kantenah Beach  

General Opening Hours: 10:00am to 6:00pm  

La Laguna Bar, White Sand/Riviera main pool  

General Opening Hours: 10:00am to 12:00am  

La Plaza Bar, Colonial Lobby  

General Opening Hours: 8:30pm to 11:00pm  

Las Rocas Bar, Salt water pool  

General Opening Hours: 10:00am to 7:00pm  

Punta Emilia Beach Bar, White Sand Beach open 24 hours. From 8:00pm to 8:00am only beer and 24 hour snacks.  

Riviera Lobby Bar General Opening Hours: 10:00am to 1:00am  

Sports Bar, Colonial Lobby, snack service, big screen tv, pool tables, computers with internet.  

General Opening Hours: 9:00am to 1:00am  

Sunset Boulevard, Nightclub  

General Opening Hours: 11:00pm to 2:00am  

Swim Up Bar, Main pool Colonial Kantenah  

General Opening Hours: 10:00am to 8:00pm  

Swim Up Bar, Main pool White Sand/Riviera  

General Opening Hours: 10:00am to 8:00pm  

White Sand Lobby Bar General Opening Hours: 10:00am to 12:00am  

Bamboo, Air conditioned a la carte restaurant, White Sand side, featuring Jasian cuisine specialties for dinner. Long pants and collared shirt required for men. No reservations required.  

El Dorado, Air conditioned a la carte restaurant, Colonial side, featuring steak house cuisine specialties for dinner. Long pants and collared shirt required for men. No reservations required.  

El Gran Azul, Opposite main swimming pool at Palladium Colonial/Kantenah. Buffet restaurant serving breakfast, lunch and dinner. Shoes and shirts required. Show cooking. Outdoor.  

Kabah, Buffet restaurant at Palladium Riviera. Serving breakfast, lunch and dinner. Shoes and shirts required. Air conditioned. Show cooking.  

La Adelita, Air conditioned a la carte restaurant, Colonial side, featuring Mexican cuisine specialties for dinner. Long pants and collared shirt required for men. No reservations required.  

La Hacienda, Buffet restaurant at Palladium Colonial. Serving breakfast, lunch and dinner. Shoes and shirts required. Air conditioned.  

• Show cooking.  

La Laguna, Opposite main swimming pool at Palladium White Sand/Riviera. Buffet restaurant serving breakfast, lunch and dinner.  

• Shoes and shirts required. Show cooking. Outdoor.  

Mare Nostrum, Air conditioned a la carte restaurant, Kantenah side, featuring Mediterranean cuisine specialties for dinner. Long pants and collared shirt required for men. No reservations required.  

Portofino, Air conditioned a la carte restaurant, White Sand side, featuring Italian cuisine specialties for dinner. Long pants and collared shirt required for men. No reservations required.  

Punta Emilia Bar, Open air a la carte restaurant, White Sand side, featuring rice and fish cuisine specialties for dinner. Long pants and collared shirt required for men. No reservations required.  

Ribs & More, Air conditioned a la carte restaurant, White Sand side, featuring grill and BBQ cuisine specialties for dinner. Long pants and collared shirt required for men. No reservations required.  

Rodizio, Air conditioned a la carte restaurant, White Sand side, featuring Brazilian cuisine specialties for dinner. Long pants and collared shirt required for men. No reservations required.  

Sumptuori, Air conditioned a la carte restaurant, Kantenah side, featuring Japanese cuisine specialties for dinner. Long pants and collared shirt required for men. No reservations required.  

Tikal, At Palladium Kantenah. Buffet restaurant serving breakfast, lunch and dinner. Shoes and shirts required. Air conditioned.  

• Show cooking.  

Please Note:  

• The hotel offers unlimited a la carte dinners, with no restrictions per stay. No need for reservations (first come, first serve method).  

Add-On Package (Luna de Miel Honeymoon Package 2018) (back to top)

LUNA DE MIEL HONEYMOON PACKAGE 2018  

Booking Dates: 04/14/2017 - 12/23/2018 Travel Dates: 12/21/2017 - 12/23/2018  

Package Inclusions:  

• Free room upgrade if available  

• Fruit basket with bottle of champagne  

• A 15% discount on massages  

• Resort credit coupon of $400.00 USD per room  

Specialty Package (All Inclusive 2018) (back to top)

ALL INCLUSIVE 2018  

Booking Dates: 04/14/2017 - 12/23/2018 Travel Dates: 12/21/2017 - 12/23/2018  

Package Inclusions:  

• All meals  

• Domestic drinks  

• Non motorized water sports  

• Entertainment  

• Taxes and tips  

Package inclusions are subject to change.  

Miscellaneous Information (back to top)

 

Spa Use Fee Travel Dates: 12/21/2016 - 12/23/2018  

• Grand Palladium Resort guests will have a Wet area supplement fee to have access to the hydrotherapy facilities/wet areas of Zentropia Spa and Wellness.  

• Clients that should purchase a spa treatment will not have to pay the access fee on that day of treatment.  

• The use of the gym/exercise rooms will remain free of charge for all registered hotel guests.  

General Information  

• Minimum age for check in is 18 years old.  

• Hotel does not accept Spring Break groups.  

• All air conditioned areas of the hotel are non smoking except rooms.  

• Non smoking rooms available.  

Environmental Levy The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors. Effective for travel 10/11/17 to 12/31/17, the hotels will collect $10 Mexican pesos per room per day. From 01/01/18 onwards, hotels will collect $20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.  

Kid's Clubs Features organized supervised activities, playground, crafts, video games, indoor and outdoor activities.  

• Baby Club for ages 1 to 3 years old. Open from 9:00am to 8:00pm  

• Kid's Club for ages 4 to 12 years old. Open from 9:00am to 11:00pm.  

• Teen Club for ages 13 to 19 years old. Open from 11:00am to 12:00am.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Cozumel: 50 minutes by car  

• Xcaret: 30 minutes by car  

• Xel-Ha: 30 minutes by car  

• Chichen Itza: 2 hours, 30 minutes by car