The Pyramid at Grand Oasis
Blvd. Kukulcan Km 16.5, Lote 45, 46 y 47
Zona Hotelera
77500 Cancun, Quintana Roo, Mexico

Distance from hotel to Cancun International Airport (CUN), 20 minutes. Distance from hotel to town, 20 minutes.  

A chic, elegant new concept in all-inclusive vacations awaits at The Pyramid at Grand Oasis.  

The Pyramid is located next to its sister resort, the Grand Oasis Cancun, and offers guests a new and lavish way to experience Cancun and connect with the Mayan spirit. Its unique building stands majestically on one of the longest beaches in Cancun, and features one of the longest pools in Cancun. At its center is an impressive open-air atrium.  

Guests receive VIP treatment, including exclusive gourmet restaurants for Pyramid guests only, an opulent spa, a VIP lounge, concierge, top-of-the-line bath products, an upgraded minibar and more! It's the kind of white glove treatment that makes guests feel incredibly special.  

Hotel Amenities (back to top)
  • Accommodations (238)
  • Activities
  • Aerobics
  • Air Conditioning (public areas)
  • Babysitting Referrals
  • Babysitting Services ($)
  • Ballrooms ($)
  • Banquet Rooms ($)
  • Bar (swim-up)
  • Bars
  • Beach
  • Beach Club
  • Breakfast Room ($)
  • Business Center ($)
  • Business Services ($)
  • Children's Activities
  • Children's Playground
  • Concierge
  • Conference Rooms
  • Convention Center
  • Currency Exchange ($)
  • Disco/Nightclub
  • Dive Center ($)
  • Doctor (on call) ($)
  • Dry Cleaning Services ($)
  • Elevators
  • Entertainment
  • Exercise Classes
  • Golf (9-hole, onsite) ($)
  • Gym
  • Hospitality Desk
  • Internet Access (high speed, wireless)
  • Laundry
  • Laundry Services ($)
  • Massage Services ($)
  • Multi-Sport Court
  • Multilingual Staff
  • Parking
  • Pool
  • Poolside Beverage Service
  • Reception Desk (24-hour)
  • Restaurants
  • Safe Deposit Boxes (front desk)
  • Security (24-hour)
  • Shops
  • Spa
  • Tennis Court (lighted) ($)
  • Tennis Instructor ($)
  • Tour Desk
  • Tours & Excursions ($)
  • Towels (beach/pool)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports ($)
  • Wedding Coordinator
  • Wedding Site
 

• Use of Smart Car. Mandatory insurance not included. Entertainment Red Circus: Take part in an unforgettable experience with a dinner and show special. Watch incredible dramatic acrobatic performances that tell the story of Mexico in all its brilliant glory. An experience not to be missed. Reservations needed. Subject to availability. Fees for food and drink options at the Red Circus are additional. Exclusive amenities for Travel Impressions guests:  

• Private lounge area with internet stations, coffee, water service, U.S. magazines and newspapers  

• Sian Ka'an category amenities  

• Oasis Plus Concierge Service with a separate check-in through concierge service in separate Sian Ka'an area with coffee, snacks, water service and a welcome cocktail.  

• Stocked minibar (water, beer including U.S. beer, soda) with daily restocking  

• Room service ($)  

• Free in room safe  

• Coffee maker  

• Ironing board and iron  

• Beach towels in room  

• Free bottle of wine in room upon arrival  

• Internet stations with free access code for 24 cumulative hours per room  

• Lounge area  

• Oasis Plus concierge service ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

All Inclusive, Beach, Honeymoon, Family Friendly, Golf and Business.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2017 Pyramid Ocean View - 3 adults or 2 and 1 child.  

• Pyramid Lagoon View - 3 adults or 2 and 1 child.  

2018 Pyramid Ocean View - 3 adults or 2 and 1 child.  

• Pyramid Lagoon View - 3 adults or 2 and 1 child.  

Pyramid Ocean View, Private bathroom; Balcony; Air conditioning; Free WiFi (two devices per room); Upgraded minibar restocked daily (bottled water, sodas, beer); One day free rental of Oasis Smart car with stays of 4 nights or longer (insurance fee required); Up to 20% discount on select spa services; Private check-in and check-out with concierge in VIP Lounge; Early check-in and late check-out (subject to availability); 24 hour room service (delivery fee applies); Daily turndown service; Welcome amenity upon arrival; Bathrobe and slippers to use during stay; 42" flat screen TV with cable; Room safe; Premium bath amenities; Hair dryer; Iron with ironing board; Coffee maker; USB ports; iPod dock; Alarm clock; Direct dial telephone; Beach bag with towels; Daily housekeeping.  

• Bedding: 1 king bed or 2 double beds.  

Pyramid Lagoon View, Private bathroom; Balcony; Air conditioning; Free WiFi (two devices per room); Upgraded minibar restocked daily (bottled water, sodas, beer); One day free rental of Oasis Smart car with stays of 4 nights or longer (insurance fee required); Up to 20% discount on select spa services; Private check-in and check-out with concierge in VIP Lounge; Early check-in and late check-out (subject to availability); 24 hour room service (delivery fee applies); Daily turndown service; Welcome amenity upon arrival; Bathrobe and slippers to use during stay; 42" flat screen TV with cable; Room safe; Premium bath amenities; Hair dryer; Iron with ironing board; Coffee maker; USB ports; iPod dock; Alarm clock; Direct dial telephone; Beach bag with towels; Daily housekeeping.  

• Bedding: 1 king bed or 2 full beds.  

All accommodations include: alarm clock, room service (24-hour): ($), balcony, shower, bathtub, telephone (direct dial), coffee maker, television (flat screen), crib (on request), voicemail, desk, wake-up calls, hairdryer, housekeeping, internet access (wireless), iron, ironing board, mini-bar, non-smoking accommodations, radio, rollaway bed (on request), air conditioning and safe deposit box.  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Careyes Bar, Exclusively for Pyramid guests.  

Cigar Corner, Surcharge applies ($).  

Coyote Loco  

Drink & Me  

Fountainbleau Bar  

Health Bar  

Kinky Night Club  

La Placita  

Maria Bonita Bar  

Nori Bar  

Sands Bar  

Scirocco  

Sian Ka'an Beach Club, Exclusively for Pyramid guests.  

The White Box Bar, Exclusively for Pyramid guests.  

Vip Lounge Bar  

Wet Bar Dos Lunas  

Wet Bar Hacienda Sarape  

Sian Ka'an Beach Club, Snacks  

Coffee & Me, Breakfast  

Tatish, buffet  

Tunkul, Buffet  

Dos Lunas Terraza, Pizza  

Terraza Trattoria, Pizza  

Akeru, Sushi  

Black Hole, Concept: Sensorial Location: Indoor. How does the idea of dinner in the dark sound?? Black Hole restaurant offers a unique blind tasting experience where the dishes take on a whole different role as your senses are heightened in the surrounding darkness. Fun, magical and humorous, Black Hole is the most original concept in Cancun and shouldn't be missed.  

Careyes, Mexican Gourmet. Exclusively for Pyramid guests.  

Cocoa, Seafood. Exclusively for Pyramid guests.  

Dos Lunas Cuisine: Italian.  

Hacienda Sarape Cuisine: Mexican.  

Ibiza Restaurante, Gourmet snacks  

Ibiza Sushi Bar Martini, Sushi and martinis  

Joy's Trattoria, Italian  

Maki Taco, Mexican-Japanese Fusion. Exclusively for Pyramid guests.  

Maria Bonita, Mexican  

Market Place, International Buffet Exclusively for Pyramid guests.  

Sevilla Wine & Tapas, Tapas  

The White Box, Gastrobar. Exclusively for Pyramid guests.  

Vip Lounge, Breakfast and lunch  

Hippie Chic Grill, Snacks  

La Placita, Snacks  

Sport's Bar, Snacks  

Bahia Rodizzio Cuisine: Steaks.  

Villa Paola, Wine bar. Exclusively for Pyramid guests.  

Add-On Package (Honeymoon & Anniversary Program 2017) (back to top)

HONEYMOON & ANNIVERSARY PROGRAM 2017 All honeymooners and guests celebrating their wedding anniversary staying at any Grand Oasis or Oasis property will receive the following:  

Booking Dates: 03/04/2016 - 12/21/2017 Travel Dates: 12/24/2016 - 12/21/2017  

Package Inclusions:  

• Priority check-in through the Oasis Plus desk  

• Tropical welcome cocktail  

• Complimentary use of a Smart Car (insurance is mandatory and is not included)  

• Complimentary upgrade to best available accommodation (within reserved category) at time of check in.  

• A fruit basket and a bottle of domestic sparkling wine in their room  

• A king size bed (subject to availability at time of check-in)  

• Special reservations for a romantic dinner with a bottle of house wine  

Package Minimum Stay: 5 nights  

Please Note:  

• This program is available with a minimum of a 5 night stay.  

• Marriage certificate must be presented at check in to receive package  

• Honeymoon must be within 6 months of marriage.  

• Anniversary must be within 5 days of stay.  

Add-On Package (Honeymoon & Anniversary Program 2018) (back to top)

HONEYMOON & ANNIVERSARY PROGRAM 2018 All Honeymooners and guests celebrating their honeymoon or anniversary staying at any Oasis property will receive the following added value perks:  

Booking Dates: 06/28/2017 - 12/20/2018 Travel Dates: 12/22/2017 - 12/20/2018  

Package Inclusions:  

• Priority check-in through the Oasis Plus desk with a tropical welcome drink  

• Complimentary upgrade to the best available accommodation (within reserved category) at time of check in  

• A fruit basket and a bottle of domestic sparkling wine in their room  

• King size bed (subject to availability at time of check-in)  

• Special reservations for a romantic dinner with a bottle of house wine.  

Package Minimum Stay: 5 nights  

Please Note:  

• Marriage certificate must be presented at check in to receive above mentioned added values.  

• Honeymoon must be within 6 months of marriage  

• Anniversary must be within 5 days of stay.  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

• Bottled water  

• Daily activities  

• Golf green fees  

• Welcome Drink  

• Towels  

• Use of Fitness Center  

• Watersports (Non-Motorized)  

• Morning coffee  

Miscellaneous Information (back to top)

 

Oasis Runaway Program Guests staying at any Oasis Hotel or Resort in Mexico on an All Inclusive basis will be able to visit and enjoy the other Oasis resorts for the day, having access to all food and beverage outlets and resort facilities at the same category level as booked. The ID system will be based on color coded wrist bands. Guests of The Pyramid at Grand Oasis will have full access to all properties and amenities of all Oasis resorts. Guests staying at a Grand or SENS property will be able to visit any other property as described above excluding The Pyramid at Grand Oasis. Program is not applicable at Oasis Palm, OH! By Oasis or Smart by Oasis (Fee may apply to some Live Entertainment).  

In an effort to maximize comfort for guests participating in the Oasis Runaway program, a visit to the concierge (Oasis Plus) desk, available at all of Oasis resorts, is required to make arrangements one day prior to visiting any other Oasis participating resort. The staff will need to know visiting date, estimated time of arrival and resort guests are planning to visit. The staff will place a courtesy call in advance on their behalf. Cost of transportation is not included. Black out dates may apply.  

• Please note that this program will not be available at Grand Oasis Cancun or The Pyramid at Grand Oasis from 02/16/17-03/31/17 and 04/11/17-04/16/17.  

Check-in Requirements:  

• Spring break students not allowed in the Pyramid Section.  

• The Oasis Cancun will be the only resort that will accept Student/Youth travelers provided the following is met.  

• Upon check-in, passengers will be required to purchase a Student/Youth insurance policy in the amount of $30.00 USD. Policy is mandatory per person and not refundable.  

• Specific terms, conditions, and coverage will be presented under separate cover. Insurance is required at all Oasis properties if passenger is under 24 and is unaccompanied by responsible adult.  

• Credit cards issued to other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.  

• Minimum age requirement for hotel check-in is 18 years of age. Any hotel guests under the age of 18 will require chaperone(s). One chaperone is required per 1-19 students/ youths under the age of 18. The minimum age requirement for a chaperone is 25.  

• Please note the legal drinking age in Mexico is 18.  

• Student/Youth are considered by the hotel as any person between 18 and 24 years of age.  

Family Program:  

• Travel Dates: 12/22/2017 - 12/20/2018  

• Kids Stay, Eat & Play Free. Children (defined as guests between the ages of 3 to 12) stay and eat free year round when sharing accommodations with two paying adults, utilizing existing bedding (maximum two free kids).  

• An adult (single occupancy) traveling with one child will pay the double occupancy rate; up to two children will be complimentary.  

• Infants up to 2 years of age stay free at all times  

• Rollaway beds and cribs are subject to availability.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Isla Mujeres Ferrry: 5.25 miles(8 kms)  

• Playa del Carmen: 41 miles(66 kms)  

• Downton Cancun