The Pyramid at Grand Cancun
Blvd. Kukulcan Km 16.5,
Zona Hotelera
77500 Cancun, Quintana Roo, Mexico

Distance from hotel to Cancun International Airport (CUN), 20 minutes. Distance from hotel to town, 20 minutes.  

This upscale all-inclusive resort is located on the Grand Oasis Cancun property - guests enjoy everything the Grand Oasis Cancun has to offer in addition to all the exclusive privileges of being a Pyramid guest, like upgraded room amenities, exclusive award-winning restaurants and bars and a private beach club. This resort complex boasts the ultimate entertainment in Cancun, including Vegas-style aerial acrobatic shows, resident and guest DJs at the Oasis Beach Club, live bands and musicians, themed parties and more. This resort complex also boasts Cancun's only casino-in-a-resort, the full service Red Circus at Grand Oasis Cancun, open 24 hours.  

Hotel Amenities (back to top)
  • Accommodations (232)
  • Coffee Shop (2)

• Sian Ka'an Beach Club: Private beach club with Bali beds and food & drink service (adults only)  

• Oasis Beach Club: Party area with stage and DJ booth Casino: ($) Red Casino at Grand Oasis Cancun: Try your luck at the multi-level Red Casino at Grand Oasis Cancun. It's Cancun's first (and only) casino in a resort and offers everything from traditional tables to thrilling video game choices, 24 hours a day.  

• Multiplayer game machines  

• Bingo machines  

• Themed slot machines  

• Roulette table  

• Blackjack tables  

• Texas Hold'Em Poker tables  

• Baccarat tables  

• Caribbean Poker tables  

• Sportsbook betting  

• Horse racing  

• Greyhound racing Spa: ($)  

• Sensoria Spa: full-service spa with organic treatments ATM ($) Ballroom ($) Banquet Room ($) Barber Shop ($) Multi-purpose Court Bars Beauty Salon ($) Bellmen Billiards Business Center Car Rental Desk ($) Concierge Conference Room ($) Dry Cleaning Services ($) Elevators Fitness Center Front Desk (24-hour) Gift Shop Internet Access (wireless) Juice Bar Laundry Service ($) Luggage Storage Massage Medical Services ($) Meeting Room ($) Multilingual Staff Parking ($) Pool (outdoor) Porters Restaurants Security Snack Bar Sundries Shop ($) Tennis Court Tennis Equipment Tour Desk ($) Towels (beach) Towels (pool) Travel Agency ($) Umbrellas (beach) Umbrellas (pool) Wedding Coordinator ($) Wedding Site ($) Currency Exchange Babysitting Services ($) Red Circus: Take part in an unforgettable experience that's included for all guests. Red Circus is the resort's incredible Vegas-style aerial show performed by Mexico's Humanicorp dance company. Combining mysticism, art, lights, magic and professional performers, these spectacular shows will leave you in awe. Watch dramatic acrobatic performances that tell the story of Mexico in all its brilliant glory, with a spectacular voice and string preshow featuring Armonia. Choose from five shows: Origen, Quetzal, Fire & Drums, Mayan Ceremony, or Blanco. Exclusive amenities for Travel Impressions guests:  

• Private lounge area with internet stations, coffee, water service, U.S. magazines and newspapers  

• Sian Ka'an category amenities  

• Oasis Plus Concierge Service with a separate check-in through concierge service in separate Sian Ka'an area with coffee, snacks, water service and a welcome cocktail.  

• Stocked minibar (water, beer including U.S. beer, soda) with daily restocking  

• Room service ($)  

• Free in room safe  

• Coffee maker  

• Ironing board and iron  

• Beach towels in room  

• Free bottle of wine in room upon arrival  

• Internet stations with free access code for 24 cumulative hours per room  

• Lounge area  

• Oasis Plus concierge service ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

All Inclusive, Beach, Business, Corporate, Family Friendly, Wedding, Groups, Honeymoon, Romance, Spa and Golf.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  


• Ocean View Room - 3 adults or 2 and 1 child.  

• Lagoon View Room - 3 adults or 2 and 1 child.  

Ocean View Room, 1 king bed or 2 double beds (assigned at check-in based on availability), full bathroom, private balcony with ocean view.  

• Bedding: 1 king bed or 2 double beds.  

Lagoon View Room, 1 king bed or two double beds (assigned at check-in based on availability), full bathroom, private balcony with lagoon view.  

• Bedding: 1 king bed or 2 full beds.  

All accommodations include: rollaway bed (on request, subject to availability): ($), room service (24-hour): ($), telephone: ($), iPod docking station, bathrobes, crib, housekeeping and television.  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Agaves Bar  

Barlovento Drink & Me  

Benazuza Lounge Bar  

Cocoa Hippie Chic  

Coffee & Me  

Coffee & You  

Coyote Loco  

Dos Lunas Pool Bar  

Dos Lunas Wet Bar, Swim-Up Bar  

Fontainebleau Cocktail Bar  

Havana Cigar Corner, ($)  

Havana Night Club  

Ibiza Martini Bar  

Ibiza Wet Bar, Swim-Up Bar  

Joy's Terrace Bar  

Kinky Night Club  

La Placita Bar  

Sands Beach Bar  

Sarape Wet Bar, Swim-Up Bar  

Schillabar, Hookah rental ($)  

Scirocco Sports Bar  

Sian Ka'an Beach Club  

Tequileria Maria Bonita  

The O Oasis Beach Club  

The White Box Bar  

Villa Paola Wine Bar  

Vip Lounge  

Akeru Asia Lounge, Sushi & Asian food. Open for lunch and dinner.  

• Indoor and outdoor dining.  

Bahia Rodizzio, Steakhouse and rodizzio, open for dinner, indoor seating.  

Benazuza, Gourmet molecular cuisine with Mexican hints and nuances, open for dinner, indoor seating, formal dress code, one dinner included per stay, adults 18 plus only, reservation required.  

Black Hole, Blind tasting experience - dining in the dark, open for dinner, indoor seating, formal dress code - must wear all black, one dinner included per stay, adults 18 plus only, reservation required.  

Careyes, Gourmet seafood & grill, open for lunch and dinner, indoor & outdoor seating, formal dress code indoors and casual dress code outdoors.  

Cocoa Hippie Chic, Grill and seafood, open for lunch, outdoor seating, casual dress code.  

Dos Lunas, Italian restaurant, open for dinner, indoor and outdoor seating.  

Fontainebleau, Continental breakfast, open for breakfast, indoor seating, casual dress code.  

Hacienda Sarape, Tex-Mex restaurant, open for lunch and dinner, indoor seating, casual dress code.  

Ibiza, Seafood and sushi, open for lunch, outdoor seating.  

Il Forno Dos Lunas, Pizza and pasta, open for lunch and dinner, indoor and outdoor seating.  

Il Forno Joy's, Pizzas and pastas, open for lunch and dinner, outdoor seating, casual dress code.  

Joy's, Trattoria with live Italian music, open for dinner, indoor seating, casual dress code.  

La Placita, Food court terrace (burgers, chicken, tacos and tortas), open for lunch and dinner, outdoor seating, casual dress code.  

Maki Taco, Mexican-Japanese fusion a la carte. Open for lunch and dinner. Indoor dining.  

Maria Bonita, Mexican restaurant with live Mariachi, open for lunch, indoor and outdoor seating.  

Market Place, International buffet, American appetizers, tapas and wine bar, open for breakfast and dinner, indoor seating, casual dress code.  

Sevilla Wine & Tapas, Spanish cuisine, open for dinner, indoor seating.  

Sian Ka'an Beach Club, Ceviche and wraps on the beach, open for lunch, outdoor seating, casual dress code.  

Sports Bar Diner, American fast food buffet, open for lunch and dinner, indoor and outdoor seating.  

Tatish, International buffet, open for breakfast, lunch and dinner, indoor seating.  

The White Box, Mediterranean gastropub, open for dinner, indoor seating, formal dress code.  

Tunkul, International buffet, open for breakfast, lunch and dinner, indoor seating.  

Add-On Package (Honeymoon & Anniversary Program 2019) (back to top)

HONEYMOON & ANNIVERSARY PROGRAM 2019 All Honeymooners and guests celebrating their honeymoon or anniversary staying at any Oasis property will receive the following added value perks:  

Booking Dates: 06/07/2018 - 12/19/2019 Travel Dates: 12/21/2018 - 12/19/2019  

Package Inclusions:  

• Priority check-in through the Oasis Plus desk with a tropical welcome drink  

• Complimentary upgrade to the best available accommodation (within reserved category) at time of check in  

• A fruit basket and a bottle of domestic sparkling wine in their room  

• King size bed (subject to availability at time of check-in)  

• Special reservations for a romantic dinner with a bottle of house wine.  

Package Minimum Stay: 5 nights  

Please Note:  

• Marriage certificate must be presented at check in to receive above mentioned added values.  

• Honeymoon must be within 6 months of marriage  

• Anniversary must be within 5 days of stay.  

Package inclusions are subject to change.  

Bonus Features (back to top)


• Bottled water  

• Daily activities  

• Golf green fees  

• Welcome Drink  

• Towels  

• Use of Fitness Center  

• Watersports (Non-Motorized)  

• Morning coffee  

Other Room Amenities  


• Private check-in and checkout with concierge  

• WiFi (up to 2 devices per room)  

• Free one day Smart Car rental for stays 4 nights or longer ($8.00 USD insurance fee applies)  

• Welcome amenity  

• Pillow menu  

• Early check-in and late checkout (subject to availability)  

• USB ports  

• Bath amenities  

• Beach bag with towels  

• Certified babysitter  

Other Hotel Amenities  


• Kayaks at nearby AquaWorld Cancun  

• Pirate Adventure Cruise every Thursday night (adults only) - Equipement Included  

• Multi sport court  

• Nearby golf courses for preferred rates ($)  

Miscellaneous Information (back to top)


Check-in Requirements:  

• Spring break students not allowed in the Pyramid Section.  

• The Oasis Cancun Lite will be the only resort that will accept Student/Youth travelers provided the following is met.  

• Upon check-in, passengers will be required to purchase a Student/Youth insurance policy in the amount of $30.00 USD. Policy is mandatory per person and not refundable. Specific terms, conditions and coverage will be presented under separate cover. Insurance is required at all Oasis properties if passenger is under 24 and is unaccompanied by responsible adult.  

• Credit cards issued to other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.  

• Minimum age requirement for hotel check-in is 18 years of age. Any hotel guests under the age of 18 will require chaperone(s). One chaperone is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperone is 25.  

• Please note the legal drinking age in Mexico is 18.  

• Student/Youth are considered by the hotel as any person between 18 and 24 years of age.  

Grand Oasis Runaway Program/Privileges in Paradise Program 2019 Travel Dates: 12/21/2018 - 12/19/2019  

• Stay at one and play at up to 6 resorts.  

• Enjoy up to 62 restaurants and 52 bars, multiple pool environments, diverse beach areas, etc. when staying at one resort!  

• Guests staying at any Oasis Hotel or Resort in Mexico on an all inclusive basis, will be able to visit and enjoy the other Oasis resorts for the day, having access to all food and beverage outlets and resort facilities at the same category level as booked.  

• The ID system will be based on color coded wrist bands.  

• Guests of The Pyramid at Grand Oasis will have full access to all properties and amenities of all Oasis Resorts.  

• Guests staying at a Grand or SENS property will be able to visit any other property as described above, excluding The Pyramid at Grand Oasis.  

• Program is not applicable at Oasis Palm, OH! By Oasis or Smart by Oasis (Fee may apply to some Live Entertainment).  

• In an effort to maximize comfort for guests participating in the Oasis Runaway Program, the guest is required to visit the concierge (Oasis Plus) desk, which is available at all resorts, to make arrangements one day prior to visiting any other participating Oasis Resorts. The staff will need to know guest visiting date, estimated time of arrival and which resort they are planning to visit.  

• Staff will place a courtesy call in advance on their behalf.  

• Cost of transportation is not included.  

• Black out dates may apply.  

• Please note that this program will not be available at Grand Oasis Cancun or The Pyramid at Grand Oasis from 02/21/19-03/31/19.  

Family Program:  

• Travel Dates: 12/22/2017 - 12/19/2019  

• Kids Stay, Eat, & Play Free (available at all properties with the exception of Grand Oasis Sens & The Sian Ka'an at Grand Tulum (adults only 21 years old or older), Oh! The Urban Oasis (adults only 18 years old or older) and Smart by Oasis.  

• Children (defined as guests between ages 3 to 12 years old), stay and eat free year round when sharing accommodations with two paying adults, utilizing existing bedding (maximum two (2) free kids).  

• An adult (single occupancy) traveling with one child will pay the double occupancy rate; up to two children will be complimentary.  

• Infants up to 2 years of age stay free at all times  

• Rollaway beds and cribs are subject to availability.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Isla Mujeres Ferry: 5.25 miles(8 kms)  

• Playa del Carmen: 41 miles(66 kms)  

• Downton Cancun