Fairmont Mayakoba
Carretera Federal Cancun-Playa del Carmen Km. 298
77710 Playa del Carmen, Quintana Roo, Mexico

Distance from hotel to Cancun International Airport (CUN), 36 minutes.  

The luxury Fairmont Mayakoba resort is situated within 240 acres of tropical forest intersected by crystal clear water ways and surrounded by a pristine Caribbean shoreline, 40 miles south of Cancun, near the town of Playa del Carmen, on the Riviera Maya.  

Known as the "Venice of the Caribbean", the majority of the 401 exquisite rooms and suites the resort feature private entrances, spa style bathrooms and furnished balconies or terraces with views over the tropical forest, beautifully maintained gardens, or the azure Caribbean sea.  

The stunning white sand beach at the Fairmont Mayakoba is reached via a pathway across the mangrove and gentle dunes. There are five swimming pools throughout the resort including a 10,000 sq. ft. free-form pool and waterslide, a children's play pool, and an adults-only infinity edge pool overlooking the lagoon.  

Guests can take advantage of several activities, such as exploring nature trails on foot or bikes, scenic boat tours on crystal clear canals, non-motorized watersports, dining at one of our 4 recently renewed restaurants with new menus created by a celebrity chef, El Pueblito Mayakoba, outdoor tennis and paddle courts and more! Children have a space just for them at the Discovery Club.  

Our 37,000 sq ft state-of-the-art Willow Stream Spa features 20 treatment rooms including a unique couple's suite in the treetops, two mineral pools and steam rooms. We offer a variety of treatments, some incorporating indigenous ingredients and ancient native traditions, as well as Mayan-inspired signature experiences.  

Those who want to hit the greens will find fun and challenge at El Camalen Golf Course (host to the only official PGA TOUR event in Mexico); while those who want to improve their swing can book lessons at the Golf School.  

Hotel Amenities (back to top)
  • Babysitting Services ($)
  • Business Center
  • Children's Activities
  • Concierge
  • Golf (18-hole, onsite) ($)
  • Housekeeping (daily)
  • Laundry Services ($)
  • Parking
  • Pools (4)
  • Pools (children's)
  • Safety Deposit Box
  • Spa ($)
  • Tennis
  • Watersports
  • Wheelchair Access
By Shuttle ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 18 years old.  

Maximum Occupancy:  

2017 Fairmont Room King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Fairmont Room Double - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Fairmont View King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Fairmont View Double - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Deluxe Casita King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Deluxe Casita Double Queen - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Signature Casita King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Signature Casita Double Queen - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Beach Area Casita King - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Beach Area Casita Double Queen - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Beach Area Casita Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Ocean Front Casita - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Ocean Front Casita Suite -3 adults or 2 adults and 2 children or 3 adults and 1 child.  

Fairmont Room Double, Simple elegance set amidst a luxurious setting. Generous windows maximize the natural light and a private terrace or balcony provides a grand aura. The spacious bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat screen television, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual line telephones with voicemail. Fairmont rooms are located in the four story Bamboo building, near the main lobby. Connecting rooms available for a fee. 436 square feet to 480 square feet/ 41 square meters to 45 square meters.  

• Bedding: 2 queen beds. View: Jungle.  

Fairmont View King, Simple elegance with a view, set amidst a luxurious setting. What sets this room category apart from the Fairmont Room is its wonderful views and premium location within the Bamboo building. Generous windows maximize the natural light and a private furnished balcony provides a grand aura. The spacious spa style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat screen television, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual line telephones with voicemail. Connecting rooms available for a fee. 436 square feet to 480 square feet/ 41 square meters to 45 square meters. Bedding: 1 king bed. View: Jungle.  

Fairmont View Double, Simple elegance with a view, set amidst a luxurious setting. What sets this room category apart from the Fairmont Room is its wonderful views and premium location within the Bamboo building. Generous windows maximize the natural light and a private furnished balcony provides a grand aura. The spacious spa style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat screen television, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual line telephones with voicemail. Connecting rooms available for a fee. 436 square feet to 480 square feet/41 square meters to 45 square meters.  

• Bedding: 2 queen beds. View: Jungle.  

Deluxe Casita King, Call the tropical forest home. Scattered throughout the resort's tropical forest, Deluxe Casita Rooms offer style intertwined seamlessly with the outdoors. Generous windows maximize the natural light and a furnished private terrace or balcony brings the forest close. The spacious spa style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall.  

• Amenities include a flat screen television, Bose wave radio and CD player, a refreshment center as well as three dual line telephones with voicemail. Connecting rooms are available for a fee. 458 square feet to 504 square feet/43 square meters to 47 square meters. Tropical forest view.  

• Bedding: 1 king bed.  

Deluxe Casita Double Queen, Call the tropical forest home. Scattered throughout the resort's tropical forest, Deluxe Casita Rooms offer style intertwined seamlessly with the outdoors. Generous windows maximize the natural light and a furnished private terrace or balcony brings the forest close. The spacious spa style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall.  

• Amenities include a flat screen television, Bose wave radio and CD player, a refreshment center as well as three dual line telephones with voicemail. Connecting rooms are available for a fee. 458 square feet to 504 square feet/43 square meters to 47 square meters. Tropical forest view.  

• Bedding: 2 queen beds.  

Signature Casita King, Reflecting on the water and a tropical forest home, the Signature Casita Rooms are scattered in beautiful Casitas throughout the tropical forest. Each Casita has a private entrance and offers beautiful vistas of the resort's navigable water canals.  

• Generous windows maximize the natural light and a private furnished terrace or balcony provides a grand aura. The spacious spa style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat screen television, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual line telephones with voicemail. Connecting rooms available for a fee. 485 square feet to 504 square feet/45 square meters to 47 square meters. Water canal view.  

• Bedding: 1 king bed.  

Signature Casita Double Queen, Reflecting on the water and a tropical forest home, the Signature Casita Rooms are scattered in beautiful Casitas throughout the tropical forest. Each Casita has a private entrance and offers beautiful vistas of the resort's navigable water canals.  

• Generous windows maximize the natural light and a private furnished terrace or balcony provides a grand aura. The spacious spa style bathroom with marble accents features a luxurious soaking tub and private glassed shower stall. Amenities include a flat screen television, Bose wave radio and CD player, a working desk, a refreshment center as well as three dual line telephones with voicemail. Connecting rooms available for a fee. 485 square feet to 504 square feet/45 square meters to 47 square meters. Water canal view.  

• Bedding: 2 queen beds.  

Beach Area Casita King, Situated in the private area of the resort in Riviera Maya, just steps from the azure Caribbean sea and a powdery white sand beach, the Beach Area Casitas offer exclusive butler service. Opulent and refined, these rooms feature a spacious marble bathroom with a luxurious soaking tub and a private glassed shower stall. All Beach Area Casitas enjoy maximum natural light from oversized windows, and the private spacious balcony invites the surrounding tropical forest indoors with superb views. Amenities include a flat screen television, Bose wave radio and CD player, as well as three dual line telephones with voicemail. These rooms are not ocean view. 458 square feet to 504 square feet/43 square meters to 47 square meters. Bedding: 1 king bed. View: Mangroves.  

Beach Area Casita Double Queen(*), Situated in the private area of the resort in Riviera Maya, just steps from the azure Caribbean sea and a powdery white sand beach, the Beach Area Casitas offer exclusive butler service. Opulent and refined, these rooms feature a spacious marble bathroom with a luxurious soaking tub and a private glassed shower stall. All Beach Area Casitas enjoy maximum natural light from oversized windows and the private spacious balcony invites the surrounding tropical forest indoors with superb views. Amenities include a flat screen television, Bose wave radio and CD player, as well as three dual line telephones with voicemail. These rooms are not ocean view. 458 square feet to 504 square feet/43 square meters to 47 square meters.  

• Bedding: 2 queen beds.  

Beach Area Casita Suite(*), For the perfect pampered experience, the Beach Area Casita Suites are sublime. Situated in the private area of the resort, guests take mere steps to reach the beach, while exclusive butler service enhances the experience. High ceilings complement this spacious, well-appointed suite. The generous master bedroom is accompanied by a distinguished, separate living room with a sofa bed and bathroom including a shower stall. The main bathroom is a luxuriously appointed with marble, a wide soaker tub and private glassed shower stall. Beyond the suite, a wrap around balcony overlooks the lagoons and canals surrounding the resort. Each Private Signature Casita Suite is equipped with individually controlled air conditioning, two 32" LCD televisions, Bose wave radio and CD player as well as three dual line telephones with voicemail for instant communication. As an extraordinary addition, the Private Signature Casita Suites feature their own exclusive private infinity pool on the roof terrace, overlooking the entire property and beach. 1113 square feet.  

• Bedding: 1 king bed. View: Canals or Mangroves.  

Oceanfront Casita, (OCA) Situated oceanfront in the private beach area of the resort, these elegant rooms pamper and indulge with breathtaking ocean views, exclusive Butler Service and a private stairway descending to the beach. 587 square feet.  

• Bedding: 1 king bed. View: Caribbean Sea.  

Ocean Front Casita Suite, These oceanfront suites feature a private stairway descending to the beach. High ceilings promote the spacious layout which includes an elegant master bedroom and separate living room with a sofa bed. A luxurious marble bathroom has as its centerpiece a soaker tub as well as a private glassed shower stall. The suite is conveniently equipped with individually controlled air conditioning, two 32" LCD televisions, radio and CD player, as well as three dual line telephones with voicemail. As an extraordinary amenity, the Oceanfront Casita Suites feature their own private Infinity Pool on the terrace, with a stunning view to the Beach, the sparkling Caribbean Sea and the Island of Cozumel. 963 square feet.  

• Bedding: 1 king bed.  

(*) Denotes on request basis only, no allotment given.  

All accommodations include: rollaway bed (on request): ($), shower/bathtub separate, vanity (double), crib (on request), bathtub (large, soaking), ceiling fans and air conditioning.  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Aqua Pool Bars, Grab a sunset (literally!). Swim to the Aqua Pool Bar and enjoy your favorite cocktail while listening to live music. The Aqua Pool Bar is an adult's only water lounge located on the Island Water Park. Dress code: bathing suit is acceptable.  

General Opening Hours: 10am to 6pm General Opening Days: Daily  

Dress Code: Beach Attire.  

Las Olas Bars, Las Olas Pool Bar captures the refreshing colors of Fairmont Mayakoba's surroundings. Inspired by the water canals that frame this Caribbean paradise, enjoy refreshing drinks with family and friends. Dress code: bathing suit is acceptable.  

General Opening Hours: 10am to 6pm General Opening Days: Daily  

Dress Code: Beach Attire.  

Cafe Maya, From sunrise to sunset this market caf serves mouthwatering pastries, classic deli favorites, gourmet coffees and ice cream. Caf Maya also stocks supplies for the in-room refreshment centers - guests can browse for themselves or order for delivery. Caf Maya is also a perfect place to pick up unique culinary souvenirs like Mexican seasonings and hotel pottery as well as handy selection of sundries. Terrace seating is available.  

General Opening Hours: 7am to 9pm General Opening Days: Daily  

Dress Code: Resort Casual.  

La Laguna Grill & Bar, Surrounded by crystal clear waters from the Mayakoba lagoons, a Caribbean Island itself at the main pool area.  

• This relaxed yet enchanting location serves outstanding breakfast buffet, lunch and dinner including wood-fired pizzas, light and healthy alternatives and outstanding cuisine with a hint of Latino-Mex inspired cuisine. Breakfast buffet is 7am to 11:30am, breakfast a la carte is 7am to 12pm. Lunch and dinner are a la carte.  

Lunch Hours: 12pm to 5pm Dinner Hours: 6pm to 11pm  

Dress Code: Resort Casual.  

El Lobby Lounge, Tasty Mexican botanas, relaxing afternoon tea, and coffee service are served in this enchanting authentically local atmosphere. Live music nightly. Dress code: resort casual during day time. Resort elegant at evening cocktails.  

La Laguna Lounge, Featuring a cozy and casual decor, La Laguna Lounge is the ideal setting to relax before or after dinner. Live Jazz music every night.  

El Puerto Restaurant(*), The menu captures all the rich, seasonal and surprising flavors of Mexico alongside International favorites. It can be booked for private events. Inspired on a former port area, spectacular views over the lagoon and cozy atmosphere, at dinner time El Puerto Restaurant becomes a place for fresh Caribbean lobster, shellfish platters, live clams and oysters, crab legs, giant shrimps and daily fisher market delicacies. Located in the main building, lower level.  

Breakfast Hours: 7am to 11:30am in high season Lunch Hours: 12pm to 5pm in high season Dinner Hours: 6pm to 11pm Dinner Days of Opening: Tuesday through Sunday  

Dress Code: Resort Casual. No tank tops, shorts, swimming suites or t-shirts for dinner please.  

(*) Denotes reservation is required.  

Las Brisas Restaurant & Lounge Bar(*), A la Carte Breakfast and light lunch delicacies are served outdoors during the day. Seating for 85 indoors and 50 on the terrace. Dress code is resort elegant for dinner. Please no shorts, tank tops or t-shirts in the evening.  

Dinner Hours: 6pm to 11pm Dinner Days of Opening: Monday to Saturday  

(*) Denotes reservation is required.  

Las Brisas Terrace, Sun and sand meet flavor and fun. Located on the terrace area of Las Brisas Restaurant, Las Brisas Terrace with its al-fresco concept, is the ideal place to indulge with all time favorite cocktails, fruit infused sangria, cold beer, Mexican wines and regional cold beverages. The lunch menu offers a great selection of items from the renowned 100% beef burgers to local flavorful dishes and appetizers.  

Lunch Hours: 11am to 5pm Lunch Days of Opening: Daily  

Dress Code: Resort Casual.  

Add-On Package (Honeymoon Celebration 2017) (back to top)

HONEYMOON CELEBRATION 2017  

Booking Dates: 07/05/2016 - 01/07/2018 Travel Dates: 01/05/2017 - 01/07/2018  

Package Inclusions:  

• One category upgrade based on availability at check in (no upgrade to Suites or to/within Beach Area and Ocean Front categories  

• Mayan Serenade Tour: Available by invitation only. In this tour, the tatich-ha (Mayan water guide) will be waiting for the guests at the main Lancha (boat) dock. Once the couples are in the boat, which has been decorated with white fabrics and cushions, a natural infusion made of guava and strawberry is offered to the couple while they enjoy the romantic Mayan legend of Princess Nicte-Ha.  

Please Note:  

• Offer is combinable with all other promotions.  

Specialty Package (Inclusive Premium Appetite For Luxury 2017) (back to top)

INCLUSIVE PREMIUM APPETITE FOR LUXURY 2017  

Booking Dates: 07/05/2016 - 01/07/2018 Travel Dates: 01/05/2017 - 01/07/2018  

Package Inclusions:  

• Room and room tax  

• Food and beverage  

• Food and beverage tax and gratuity per adult  

• Beer, wine and liquor (premium international brands), coffee, tea, juices and soft drinks served by the glass  

Please Note:  

• Rates do not include the daily resort fee.  

Package inclusions are subject to change.  

Miscellaneous Information (back to top)

 

General  

• Guests will be required to leave a credit card imprint or cash deposit with the front desk before signing privileges for incidentals will be extended unless a master account is established which guarantees all charges by the operator.  

Resort Fee Travel Dates: 01/05/2016 - 01/07/2018  

• The hotel charges a resort levy that will be collected directly at the hotel.  

• The Resort Fee is not payable by children ages 17 and below.  

• Children ages 4 to 12 enjoy 3 hours daily of complimentary supervised Kid's Club from 9:00am to 12:00pm or 5:00pm to 8:00pm.  

• On property bird watching boat tour  

• Use of bikes to tour the property  

• Complimentary access to tennis and paddle courts and complimentary use of rackets and balls  

• On property use of sea kayaks, snorkeling, paddle surfing and catamaran tours -24 hours internal transportation and transfers to the other hotels inside Mayakoba and to the Golf Course El Camaleon  

• Complimentary access to tennis and paddle courts and complimentary use of rackets and balls.  

• Non-motorized watersports, including kayaks, guided catamaran tours, snorkeling, stand-up paddle and windsurf on stand-up paddle boards.  

• WiFi in rooms and commons areas throughout your stay  

• Valet parking (1 vehicle per room)  

• Housekeeping service twice daily  

• Sony PlayStation teen's room  

• Fitness center access  

Discovery Club & Adventure Camp Fairmont Mayakoba's Discovery Club & Adventure Camp offers dynamic, cultural and educational activities to spark the creativity of even its youngest campers. Kids 4 to 12 can enjoy epic adventures in the sacred Mayan jungle and learn about planet Earth's natural and cultural wonders, with the guidance of Iggi the iguana, Chamu the monkey and Balam the jaguar, create unique handcrafts such as Penachos (Mayan inspired head dress) or make colorful paper banners, pinatas or Origami, among many other fun activities.  

• Complimentary daily access to the resort's kids club (3 hours maximum per day per kid).