Excellence Riviera Cancun
Puerto Morelos, Riviera Maya
Quintana Roo, Mexico 77710

Distance from hotel to Cancun, 20 minutes. Distance from hotel to airport, 15 minutes.  

If you have a taste of luxury, romance and relaxation, then Excellence Riviera Cancun is where you belong. Six meandering pools wind through our grounds. You have access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. Here we address your every need so you are free to create your own moments you dream of... and memories you'll have forever.  

Hotel Amenities (back to top)
  • Aerobics (water)
  • Bar (swim-up)
  • Beauty Salon ($)
  • Bicycle Tours
  • Billiards
  • Business Center
  • Daily Activities
  • Entertainment (nightly)
  • Fishing (deep sea, nearby) ($)
  • Fitness Center
  • Fitness Classes
  • Golf (nearby) ($)
  • Kayaks
  • Meeting Facilities
  • Meeting Facilities ($)
  • Pools (6)
  • Sailing
  • Scuba Diving ($)
  • Shopping Gallery ($)
  • Snorkeling
  • Spa ($)
  • Tennis
  • Tennis Lessons ($)
  • Trail/Track (jogging)
  • Volleyball (beach)
  • Wedding Gazebo
  • Windsurfing
  • Yoga (classes)

Jacuzzis: (3) These Jacuzzis have an ocean view. Miscellaneous Amenities  

• Fitness Trail  

• Spa Garden ($)  

• Theme Nights ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Minimum age to stay at this hotel is 18 years old.  

Maximum Occupancy:  

• 2012 Junior Suite Spa/Pool View - 3 adults.  

• Junior Suite Swim Up Spa/Pool View - 3 adults.  

• Ocean View Junior Suite - 2 adults.  

• Excellence Club Junior Suite Ocean Front - 2 adults. Excellence Club Junior Suite Swim Up Oceanview - 2 adults. Excellence Club Honeymoon Suite Ocean Front - 2 adults. Excellence Club Two Story Rooftop Terrace Suite Ocean Front - 2 adults.  

• Imperial Suite - 2 adults.  

2013 Junior Suite Spa/Pool View - 3 adults.  

• Junior Suite Swim Up Spa/Pool View - 3 adults.  

• Ocean View Junior Suite - 2 adults.  

• Excellence Club Junior Suite Ocean Front - 2 adults. Excellence Club Junior Suite Swim Up Oceanview - 2 adults. Excellence Club Honeymoon Suite Ocean Front - 2 adults. Excellence Club Two Story Rooftop Terrace Suite Ocean Front - 2 adults. Excellence Club Honeymoon Suite Oceanfront with Rooftop Terrace - 2 adults.  

• Imperial Suite - 2 adults.  

Junior Suite Spa Or Pool View, All the spacious (668 square foot) Junior Suites offers magnificent views of the Spa and/or pools and private furnished balcony. Superior amenities include sitting area, full marble bathrooms with jetted whirlpool bathtub, separate shower, separate water closet and double vanities equipped with hair dryer, scales, vanity mirror, VIP amenities and phone, bathrobes and slippers, 42" flat-screen TV, Service Box for room service, iron and ironing board, pillow menu, direct dial phone, free high speed internet data port, air conditioning with in room climate control, CD/DVD player, radio alarm clock with iPod connectivity, electronic in-room safe, coffee/tea maker, stocked mini bar with unlimited beer, juices, soft drinks, water and snacks, turndown service and hotel stationery. Bedding: 1 king bed or 2 double beds. View: Pool or Spa.  

Junior Suite Swimup Spa Or Pool View, All amenities and size as per the Junior Suite Spa or Pool View but located on the ground floor and offers private furnished terrace with outdoor jetted whirlpool bathtub, 2 sun beds, direct access to the pool and one hammock. Bedding: 1 king bed. View: Pool or Spa.  

Oceanview Junior Suite, All amenities and size as per Junior Suite Spa or Pool View but the view will be to the ocean. Bedding: 1 king bed.  

Oceanfront Junior Suite Excellence Club, All the spacious (668 square feet) Excellence Club Junior Suites offer impressive ocean front views, additional outdoor jetted whirlpool bathtub at the private and furnished balcony and all the superior amenities for the Excellence Club. The amenities include sitting area, full marble bathrooms with jetted whirlpool bathtub, separate shower, separate water closet and double vanities equipped with hair dryer, scales, vanity mirror, VIP amenities and phone, bathrobes and slippers, 42' flat screen TV, Service Box for room service, iron and ironing, pillow menu, direct dial phone, free high speed internet data port, air conditioning with in-room climate control, CD/DVD player, radio alarm clock with iPod connectivity, electronic in-room safe, coffee/tea maker, stocked mini bar with unlimited beer, juices, soft drinks, water and snacks, turndown service and hotel stationery. Bedding: 1 king bed. View: Oceanfront.  

Oceanfront Excellence Club Honeymoon Suite, All of the spacious (1041 square feet) Excellence Club Honeymoon Suites offer two private and furnished balconies (one with outdoor jetted whirlpool bathtub) with ocean front views of the Caribbean sea. This one bedroom suite is perfect for wedding and honeymoon couples. It features a separate couple massage room, separate living room area with sound system and a bedroom with free WiFi internet access. Superior amenities include full marble bathrooms with jetted whirlpool bathtub, separate shower, separate water closet and double vanities equipped with hair dryer, scales, vanity mirror, VIP amenities and phone, bathrobes and slippers, 42" flat-screen TV, Service Box for room service, iron and ironing board, pillow menu, direct dial phone, free high speed internet data port, air-conditioning with in-room climate control, CD/DVD player, radio alarm clock with iPod connectivity, electronic in-room safe, coffee/tea maker, stocked mini bar with unlimited beer, juices, soft drinks, water and snacks, turndown service, hotel stationery and all the Excellence Club amenities. Additional amenities for this room category:  

• in-room check in and check out, Butler Service for luggage, special Jacuzzi decoration (must be booked through concierge), express ironing (1 outfit per person/stay). Bedding: 1 king bed. View: Oceanfront.  

Excellence Club Junior Suite Swim Up Oceanview, Same amenities and size as per Excellence Club Junior Suite Ocean Front rooms, but all of the Excellence Club Junior Swim Up Suites offer a private furnished terrace with direct access to the pool with Ocean View and all the Excellence Club amenities. Bedding: 1 king bed. View: Ocean.  

Excellence Club Two Story Rooftop Terrace Suite Ocean Front, . All of the spacious (668 square feet) Excellence Club Two Story Rooftop Terrace Suites offer furnished balconies with ocean front views, free WiFi access, outdoor Jacuzzi and an expansive (390 square feet) private rooftop terrace with HydroSpa Pool and comfortable lounge furniture, open-air shower and impressive front views of the Caribbean Sea. Superior amenities include sitting area, full marble bathrooms with jetted whirlpool bathtub, separate shower, separate water closet and double vanities equipped with hair dryer, scales, vanity mirror, VIP amenities and phone, bathrobes and slippers, 42' flat-screen TV, Service Box for room service, iron and ironing board, pillow menu, direct dial phone, free high speed internet data port, air conditioning with in-room climate control, CD/DVD player, radio alarm clock with iPod connectivity, electronic in-room safe, coffee/tea maker, stocked mini bar with unlimited beer, juices, soft drinks, water and snacks, turndown service, hotel stationery and all the Excellence Club amenities. Bedding: 1 king bed.  

12/23/2012 - 12/23/2013 Excellence Club Honeymoon Suite Oceanfront With Rooftop Terrace, . The spacious (1041 square foot) Excellence Club Honeymoon Suite with Rooftop Terrace offers two private and furnished balconies (one with outdoor jetted whirlpool bathtub) and an expansive (1041 square foot) private rooftop terrace with HydroSpa Pool and confortable lounge furniture, open-air shower and impressive views of the Caribbean Sea. This one bedroom suite is perfect for wedding and honeymoon couples and features a separate couple massage room, separate living room area with sound system and a bedroom with free WiFi internet access. Superior amenities include full marble bathrooms with jetted whirlpool bathtub, separate shower, separate water closet and double vanities equipped with hair dryer, scales, vanity mirror, VIP amenities and phone, bathrobes and slippers, 42" flat screen TV, Service Box for room service, iron and ironing board, pillow menu, direct dial phone, free high speed internet data port, air conditioning with in room climate control, CD/DVD player, radio alarm clock with iPod connectivity, electronic in room safe, coffee/tea maker, stocked mini bar with unlimited beer, juices, soft drinks, water and snacks, turndown service, hotel stationery and all the Excellence Club amenities. Additional Amenities for this room category:  

• In room check in and check out, Butler Service for luggage, special Jacuzzi decoration (must be booked through concierge), express ironing (1 outfit per person/stay). Bedding: 1 king bed.  

Imperial Suite, The more spacious suites (1,993 square feet) features a generous living room area with dramatic full front ocean views of the Caribbean and a furnished terrace or balcony with an outdoor Jacuzzi for two. Superior amenities include wet bar, living room, dining room, full marble bathroom, separate dining room, separate living room, separate kitchen, separate shower and double vanities, flat-screen TV, bathrobes and slippers, iron and ironing board, pillow menu, direct dial phone, free high speed internet data port, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, alarm clock with iPod connectivity, electronic in-room safe, coffee/tea maker, daily turndown service, refreshed mini bar with unlimited wine, beer, juices, soft drinks, water and snacks, hotel stationery and all the Excellence Club amenities. Additional amenities for this room category: in room check in and check out, Butler Service for luggage, laptop, cell phone and iPad available for use during stay, one special Jacuzzi decoration one per stay (must be booked through concierge), one private Wine Cellar dinner, barman service at the suite (once during the stay, this service needs to be scheduled with concierge 24 hours previously), day pass to other Excellence Group Hotels & Resorts properties with transportation included, unlimited access to Marine Wellness Spa circuit during stay, Spa amenities at the suite during stay, and express ironing (1 outfit per person/stay). Bedding: 1 king bed. View: Oceanfront.  

The Excellence Club 2012 The Excellence Club is offering VIP services and superior amenities feature Junior Suites, Honeymoon Suites and Deluxe Honeymoon Suites, all which ensure an Oceanfront location and superior services including:  

• Private concierge service  

• Private check-in/check-out  

• Late check out and early check-in (subject to availability)  

• Private lounge area with free internet access, smart buffets & bar service  

• Superior VIP amenities  

• Superior room service menu  

• Superior stocked minibar  

• Daily newspapers  

• Excellence Club pool & Jacuzzi at the pool area  

• Private beach area  

• Complimentary beach bag during stay  

• Shoe shine service  

• Daily fruit basket in room  

• Fresh flowers in room upon arrival  

• In room liquor dispenser  

• One aqua wellness circuit per person per stay for all clients staying at Excellence Club Suites  

Excellence Club Amenities 2013  

• Premium suite  

• Private check in and check out plus early check-in and late check-out subject to availability  

• Private concierge service (7:00am to 11:00pm)  

• Private lounge area with PCs, internet access, buffet and bar service (7:00am to 11:00pm)  

• VIP toiletries  

• Upgraded room service menu in-room  

• Upgraded mini-bar including premium liquor and wine to preference (List available with our Club Concierge)  

• Sparkling wine upon arrival  

• Fresh flowers upon arrival  

• Daily delivery of fresh fruit and petit fours  

• Private beach area  

• Daily complimentary newspaper  

• Shoeshine service  

• Complimentary beach bag for use during your stay  

• Free WiFi internet connection in rooms  

• Includes Aqua Wellness Spa Treatment, 1 per person per stay.  

All accommodations include: room service (24-hour), robes, safe (in-accommodation, electronic), air conditioning (individual climate control), scale, alarm clock radio, shower (separate), balcony or terrace (private, furnished), slippers, bathroom (marble), telephone (direct dial), bathtub (whirlpool), television (satellite), coffee/tea maker, vanity (double), data port, hairdryer, internet access (high speed), iron, ironing board, mirror (vanity), pillow menu and CD/DVD player.  

Internet Access (wireless) Wireless internet service will be offered for all suites complimentary.  

Mini-bar Mini bar is stocked with beer, soft drinks and bottled water.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Chez Isabelle, French cuisine for a la carte dinner with a wine cellar.  

Cuisine: French.  

Indian Restaurant, Contemporary Indian cuisine for a la carte dinner  

Oregano, a casual trattoria and pizzeria, serving lunch and dinner  

Spice, serves a la carte dinner.  

Cuisine: Asian, Japanese.  

The Agave, fine Mexican cuisine  

Cuisine: Mexican.  

The Grill, Casual a la carte lunch and steakhouse for a la carte dinner.  

The Lobster House, A la carte breakfast. Lobster restaurant serving a la carte dinner.  

Toscana, fine Italian restaurant.  

Cuisine: Italian.  

Please Note:  

• Reservations are never required.  

• There is a separate vegetarian menu in all restaurants for dinner.  

Information on the Bars & Lounges The resort includes 10 bars including Chill out Lounge on the Beach, the Lobby bar, Swim-up pool bar, Coffee bar as well as a Cigar bar and 3 Palapa bars by the pool and beach. The Disco Bar provides great entertainment as well as refreshments.  

Add-On Package (Excellence Honeymoon Or Anniversary 2012-2013) (back to top)

EXCELLENCE HONEYMOON OR ANNIVERSARY PACKAGE 2012-2013  

Booking Dates: 11/04/2011 - 12/23/2013 Travel Dates: 12/22/2011 - 12/23/2013  

Package Inclusions:  

• Champagne upon arrival  

• Fruit basket and exotic fresh flowers in room upon arrival  

• Champagne breakfast in bed once per stay. Reservation must be made in advance with concierge.  

• Aurum Spa Treatment: Unwind and indulge with a couple's treatment, a marine scrub for hands and feet is the perfect prelude to a relaxing and healing reflexology massage with an herbal balm. Continue with scalp and neck therapy to emerge totally rested. Duration: 50 minutes.  

• Private, beachfront dinner one evening. Upon return from dinner you will find a romantic rose petal bath ready for you with essential oils and candles.  

• Petit fours each evening at turn down service  

• One complimentary Lovers Live CD  

• Taxes and gratuities included  

Please Note:  

• The Excellence Honeymoon or Anniversary Package is complimentary for stays of minimum 7 nights or more in the Excellence Club Junior Suite Ocean Front category or higher.  

• Subject to availability.  

• Double occupancy only.  

• This package can not be combined with the free Excellence Wedding Package.  

Add-On Package (Excellence Honeymoon 2012) (back to top)

EXCELLENCE HONEYMOON PACKAGE 2012  

Booking Dates: 04/14/2011 - 12/22/2012 Travel Dates: 12/23/2011 - 12/22/2012  

Package Inclusions:  

• Chilled bottle of champagne  

• Fresh flowers  

• Exotic Fruit basket in room upon arrival  

• Sumptuous champagne breakfast in bed on morning after arrival  

• Aurum treatment in the exclusive Spa garden which features private treatment rooms for two.  

• Private, beachfront dinner one evening. Upon return from dinner you will find a romantic rose petal bath ready for you with essential oils and candles and a surprise gift.  

Please Note:  

• Only valid for arriving honeymooners.  

• Package is free when booking an Excellence Club Junior Suite Oceanfront or higher for a minimum of 7 nights.  

• For those guests that book a lower room category, this package will be available for a supplement.  

• Not combinable with the Excellence Wedding Package.  

• Only valid within 3 months after the client's wedding  

• Requires proof of marriage such as certificate (copy) or a wedding invitation.  

Add-On Package (Excellence of Love Wedding Package 2012-2013) (back to top)

EXCELLENCE OF LOVE WEDDING PACKAGE 2012-2013 In addition to the Excellence Wedding Package you will receive:  

Booking Dates: 11/04/2011 - 12/23/2013 Travel Dates: 12/23/2011 - 12/23/2013  

Package Inclusions:  

• Love bride's bouquet -4 Love boutonnieres/corsages for bride, groom and witnesses  

• Special Silver Wedding Dinner (maximum of 20 people)  

• Love natural floral centerpiece for dinner table  

• Wedding cake for 20 people  

• One hour Silver Cocktail with hors d'oeuvres for 20 people -24 full color photos (5x7)  

• Bride's hairstyling for ceremony  

• Make-up application for the bride  

Please Note:  

• Additional fees may apply for non hotel guests.  

• This package is an add on to the Excellence Wedding Package by paying the applicable difference in selling price.  

• Guest list should be advised at the time of reservation.  

• Package subject to confirmation of availability.  

• Applicable only for Double Occupancy.  

• This package cannot be combined with the Excellence Honeymoon complimentary package.  

• Wedding dates must be requested 4 months in advance.  

Add-On Package (Excellence Wedding Package 2012-2013) (back to top)

EXCELLENCE WEDDING PACKAGE 2012-2013  

Booking Dates: 11/04/2011 - 12/23/2013 Travel Dates: 12/23/2011 - 12/23/2013  

Package Inclusions:  

• Services of the Judge or Minister  

• Wedding organization and personalization of our wedding coordinator  

• Preferential location of the room in the category reserved  

• Preparation and ironing of the wedding dress and groom's tuxedo/suit  

• Complimentary suite for the groom the night before the wedding (based on availability)  

• Use of the wedding gazebo or beach location  

• Bride's bouquet  

• Boutonniere for the groom  

• Wedding cake for 10 people  

• One bottle of sparkling wine  

• Special turn down service -15% discount on all spa treatments (product purchases not included)  

• Honeymoon Package  

• Late checkout for bride and groom (based on availability).  

Please Note:  

• This package is free when booking an Excellence Club Junior Suite Ocean Front category or higher for a minimum of 7 nights or with a bridal party of a minimum 5 rooms of any category for 7 nights.  

• Guest list should be advised at the time of reservation.  

• Package subject to confirmation of availability.  

• Applicable only for Double Occupancy.  

• This package cannot be combined with the Excellence Honeymoon complimentary package.  

• Wedding dates must be requested 4 months in advance.  

Add-On Package (Gold Excellence Wedding Package 2012-2013) (back to top)

GOLD EXCELLENCE WEDDING PACKAGE 2012-2013 In addition to Excellence of Love Wedding Package you will receive:  

Booking Dates: 11/04/2011 - 12/23/2013 Travel Dates: 12/23/2011 - 12/23/2013  

Package Inclusions:  

• Additional decoration for the ceremony  

• Gold natural table bouquet for ceremony  

• Gold bridal bouquet and boutonniere for the groom -4 Gold boutonniere/corsages for bride, groom and witnesses  

• Caribbean or Romantic Music trio (1 hour) -24 full color 6x8 photos (upgraded from 5x7)  

• Video of the ceremony (15 minutes, unedited)  

• One hour of upgraded cocktails with hors d'oeuvres for 20 people  

• Special Gold Wedding Dinner for 20 people  

• One Love Birds Spa Treatment for the couple  

Please Note:  

• Additional fees may apply for non hotel guests.  

• This package is an add on to the Excellence of Love Wedding Package by paying the applicable difference in selling price.  

• Guest list should be advised at the time of reservation.  

• Package subject to confirmation of availability.  

• Applicable only for Double Occupancy.  

• This package cannot be combined with the Excellence Honeymoon complimentary package.  

• Wedding dates must be requested 4 months in advance.  

Add-On Package (Honeymoon Or Anniversary Package 2012-2013) (back to top)

HONEYMOON OR ANNIVERSARY PACKAGE 2012-2013  

Booking Dates: 11/04/2011 - 12/23/2013 Travel Dates: 12/23/2011 - 12/23/2013  

Package Inclusions:  

• Welcome letter  

• Basket of fresh fruits in room upon arrival  

• A bottle of sparkling wine  

• One special romantic dinner  

• Rose Petals in the room upon arrival  

• Special turn down service  

• Champagne breakfast in bed once per stay. Reservation must be made in advance with concierge.  

• 15% discount on all Spa treatments  

Please Note:  

• The Honeymoon and Anniversary Package is complimentary with a stay at Excellence Resorts.  

• Guest must request it at time of booking and will be required to present a copy of the wedding certificate at time of check in.  

Package inclusions are subject to change.  

Miscellaneous Information (back to top)

General  

• Guests must be at least 18 years old to stay at this hotel. Departure Tax There is a departure tax (per person) payable at the airport on the day of departure.