Distance from hotel to town, 11.5 miles (19 kms). Distance from hotel to Cancun International Airport (CUN), 8.7 miles (14 kms).
The hotel is located between the Caribbean Sea and Nichupte Lagoon. The hotel has a concept entitled Crown Club, which is geared toward couples, offering premium hotel services along with All-inclusive. The hotel offers 9 Honeymoon Suites and has handicap accessible rooms. It is a high rise hotel with over 600 rooms.
- Activities Desk
- Babysitting Services ($)
- Bar (swim-up)
- Bars (8)
- Children's Program
- Climbing (wall)
- Currency Exchange
- Disco (teens)
- Fitness Center
- Health Spa
- Internet Access (Wi-Fi)
- Jacuzzis (2)
- Laundry Service
- Physician ($)
- Pools (freshwater) (4)
- Steam Room
- Teen Club
- Tennis Courts (lighted) (2)
- Water Skiing
Leisure, Family Friendly and Beach.
• Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.
• Children's age break is 12 years old.
• Standard King - 2 adults.
• Standard Oceanview - 3 adults or 2 adults and 3 children or 3 adults and 1 child.
• Standard Plus - 2 adults or 2 adults and 3 children.
• Crown Club Room - 2 adults.
• Family Paradise Tower Suite - 4 adults or 4 adults and 3 children.
Standard King, Guaranteed ocean view and balcony, minibar (restocked daily), satellite TV, full bathroom with shower or bathtub/shower, make- up mirror, hair dryer, iron and ironing board, safety deposit box, clock radio, telephone with voice mail.
• Bedding: 1 king bed.
Standard Ocean View, (OVW) Located on the ocean side of the property, with a balcony.
• Bedding: 1 king bed or 2 double beds.
Standard Plus, (STL) Enjoy your room with a mini bar, a king bed and a triple bunk bed.
• View: Ocean.
Crown Club Room, (CCR) Adult only rooms with guaranteed ocean view and balcony, in room Jacuzzi , air conditioning and ceiling fan, satellite TV, minibar (restocked daily), mini CD stereo, coffee maker, bathrobe & slippers, hair dryer, iron and ironing board, make up mirror. Continental breakfast, afternoon cocktails and concierge service at the Crown Club Lounge. Lagoon Cruise lunch aboard the Cancun Queen (once per stay on Tuesdays), reservations required. Bottle of sparkling wine, fruit basket and flower arrangement (once during stay).
• Number of accommodations: 6 Bedding: 1 king bed.
Family Paradise Tower Suite, (20O) Two level accommodation with 2 full bathrooms. Lower level has 1 double bed and triple bunk bed. Higher level has 1 king bed, minibar (restocked daily), safety deposit box, coffee maker, iron and ironing board. Each level has satellite TV, air conditioning and telephone with voice message. Bathroom with shower only.
• Number of accommodations: 2 View: Ocean.
Crown Club Room Amenities
• Continental breakfast, afternoon cocktails and concierge service at the Crown Club Lounge
• Cruise including lunch aboard the Cancun Queen (once per stay on Tuesdays). Reservations required.
• Bottle of sparkling wine, fruit basket and flower arrangement once during stay.
All accommodations include: shower, safety deposit box, television, voicemail, air conditioning, alarm clock, bathtub, crib (on request), hairdryer, iron, ironing board, radio, rollaway bed (on request): ($), room service (24-hour): ($) and telephone.
($) Denotes a fee may be charged.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.
Beach Bar, One of the best places to be and close to the beach.
• Open daily.
General Opening Hours: 10am until 5pm
Club Caribe, Pool and swim up bar with a relaxing atmosphere.
• Available for children 18 and up.
General Opening Hours: 11:00am until 5:00pm
La Concha, Take advantage of this poolside location.
General Opening Hours: 11:00am until 6:00pm
Las Brisas, Partially shaded area along side the main swimming pool.
General Opening Hours: 10:00am until 5:00pm
Lobby Bar, Enjoy Lagoon and Ocean views while mixing with fellow guests and enjoy one of their famous house drinks. Open daily.
General Opening Hours: 10:00am until 11:00pm
Coco Dance Club, Make the night come alive with the sounds of Salsa, meringue, and tropical music. Join in for non-stop fun during the night. No shorts and no flip-flop sandals allowed.
General Opening Hours: 6:00pm until 2:00am
Collage Bar, This bar is open for the whole family decorated with modern contemporary furniture of various colors. It has an area to enjoy pool tables, air hockey, ping pong. Featuring movies both day and evening so the children can enjoy during the day and great old black and white movies for the evening! The teens as well have an area all their own with juke box and fun non-alcoholic drinks.
General Opening Hours: 6:00pm to 2:00am
La Palapa, Impressive poolside food court style restaurant offering breakfast, lunch and dinner buffet. Dress code: Shorts, pants, skirts, tennis shoes or beach sandals. Ladies must cover their swimsuits and men must wear a shirt at all times.
General Opening Hours: 7:00am-9:30pm
Trafalgar Bar, Modern English pub and Marine concept featuring an expanded new disco and game tables.
General Opening Hours: 6:00pm until 1:00am
Fisherman's, A la carte dinner only. Reservations are not required but are suggested. Dress Code: Sports or casual shoes or formal sandals, shirt with sleeves, dress Bermuda shorts or pants. Access will be refused if wearing sleeveless shirt and beach sandals.
Dinner Hours: 6:00pm-11:00pm
Fujiyama, A la carte only open for lunch inside or open air pool side. Dress code: Shorts, pants, skirts, tennis shoes or beach sandals.
• Ladies must cover their swimsuits and men must wear a shirt at all times.
Lunch Hours: 12:00pm-5:00pm
La Piazza, This ocean front specialty restaurant has the different tastes of Italian cuisine you would come to expect only from vacationing in Italy. Save room for dessert! Open for dinner 6 nights a week. Reservations suggested. Sports or casual shoes or formal sandals, shirt with sleeves, dress Bermuda shorts or pants. Access will be refused if wearing sleeve- less shirt and beach sandals.
Dinner Hours: 6:00pm to 11:00pm
Los Gallos, Mexican specialty, dinner only, casual elegance.
• Reservations are not needed but suggested. Dress Code: Sports or casual shoes or formal sandals, shirt with sleeves, dress Bermuda shorts or pants. Access will be refused if wearing sleeveless shirt and beach sandals.
Sans Souci(*), Combines typical dishes of French cuisine with typical ingredients from Mexico. Adults only. Men must wear long pants and collared shirts, shoes or sandals (closed toe). Women: Blouses, skirts, dress pants, shoes or sandals.
Dinner Hours: 6:00pm-11:00pm
(*) Denotes reservation is required.
Wayne's Boots, Enjoy some of the best cuts of meat, in this typical "Old West" steak house. This is just not a place to eat, there are lots of action as well at the mechanical bull that's fun for the whole family. Reservations suggested. Dress Code: Sports or casual shoes or formal sandals, shirt with sleeves, dress Bermuda shorts or pants.
• Access will be refused if wearing sleeveless shirt and beach sandals.
Dinner Hours: 6:00pm to 11:00pm
Midway Stop, Late night snack bar for hamburgers, hotdogs, nachos.
General Opening Hours: 9:00pm-6:00am
Tutuch, Pool side snacks with fresh deli items served up on fresh baked bread or croissants, hamburgers, nachos, chicken wings. Open daily.
General Opening Hours: 11:00am - 5:00pm
HONEYMOON PACKAGE 2019
Booking Dates: 12/23/2018 - 12/21/2019 Travel Dates: 12/23/2018 - 12/21/2019
• Bottle of domestic sparkling wine
• Upgrade to Crown Club Room (room only), based on availability upon arrival.
Package inclusions are subject to change.
Children's Programs Mini Club, 4 to 12 years old. Open from 9am-9:30pm except Sundays (9:00am-5:00pm). Under the care and supervision of the trained staff.
Baby Club, Infants from 18 months to 3 years old. Open from 9:00am-9:30pm. Under the care and supervision of the trained staff.
Only the children at the Crown enjoy a fantastic aquatic park.
Environmental Levy The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approximately $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Minimum Age For Individual Bookings or Groups
• It is the hotel's policy that guests under the age of 18 must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
• If the hotel determines that a reservation violates this policy they will reserve the right to: not register the guests applying the late cancellation fees or collect a $50.00 USD damage fee per person which will be returned upon check-out and sign compliance with the Guest Vacation Policy.
• No Student Groups or Spring Breakers allowed.