Playacar Palace
Fraccionamiento Playacar
Bahia del Espiritu Santo Esq. Abraira de Arriba
Playa del Carmen, Quintana Roo Mexico 77710

Distance from hotel to downtown Cancun, 70 minutes. Distance from hotel to airport, 45 minutes.  

With one of the best locations in the Playacar development, just a few steps from the quaint town of Playa del Carmen, the 18-hole Championship Golf Course at Playacar Spa & Golf Club and awe-inspiring Mayan ruins  

An ideal spot for people who love natural adventure and the peacefulness offered by the Caribbean. Playacar Palace offers excellent service and some of the best personal attention.  

Hotel Amenities (back to top)
  • ATM
  • Bar (swim-up)
  • Beach
  • Beauty Salon
  • Bell Services ($)
  • Billiards
  • Car Rental ($)
  • Concierge
  • Currency Exchange
  • Dry Cleaning
  • Fitness Center
  • Games (available)
  • Gift Shop
  • Laundry Facilities ($)
  • Laundry Service
  • Medical Services (24 hour) ($)
  • Meeting Facilities
  • Multilingual Staff
  • Pool (swimming)
  • Restaurants (3)
  • Tennis
  • Travel Agency ($)
  • Wheelchairs (on request)

Children's Club Ages 4-12 Watersports Playacar Palace offers non-motorized water sports at Beach Club Maroma. A complimentary bus, with round-trip service, is available from Monday through Saturday with one daily departure. At Maroma Beach Club, guests have access to the club's facilities, towels, lounge chairs, and kayaks. Services such as food, beverages, tours and gift shop items have an additional cost. Guests must make their reservations at the Palace Vacation Planners desks. Internet Access (wireless) Wireless Internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. Spa Services  

• Full Spa Services at Golf Club Golf (18-hole, Nearby) 18-hole Championship Golf Course at Playacar Spa & Golf Club (5 minutes away) ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 17 years old.  

Maximum Occupancy:  

• Superior Deluxe Partial Ocean View* - 4 adults or 2 adults with 2 children or, 3 adults with 1 child, or 1 adult with 3 children. Deluxe Room Resort View* - 4 adults or 2 adults with 2 children or, 3 adults with 1 child, or 1 adult with 3 children. Superior Deluxe Ocean View* - 4 adults or 2 adults with 2 children or, 3 adults with 1 child, or 1 adult with 3 children.  

• Honeymoon Suite - 2 adults.  

• Concierge Level - 2 adults.  

• Governor Suite - 2 adults.  

Maximum occupancy should not exceed 4 guests including children and infants.  

*A 5th body in the room will be allowed to stay in the same room with 4 guests if it is an infant (ages 0 to 3 years).  

Superior Deluxe Partial Ocean View, Jacuzzi, private balcony with chairs and table, 525 square feet. Number of accommodations: 30 Bedding: 1 king bed or 2 double beds.  

Deluxe Resort View Room, Jacuzzi, private bath with shower only, balcony with 2 chairs and a table, views of resort or common areas, 525 square feet. Bedding: 1 king bed or 2 double beds.  

Superior Deluxe Oceanview, Jacuzzi, private bath with shower only, balcony with 2 chairs and a table, 525 square feet. Bedding: 1 king bed or 2 double beds. View: Ocean.  

Honeymoon Suite, double Jacuzzi, most with balcony or terrace. Bedding: 1 king bed. View: Ocean.  

Concierge, Double Jacuzzi, balcony with 2 chairs and a table Number of accommodations: 5 Bedding: 1 king bed.  

Governor Suite, Double Jacuzzi, in room wine, private bath with shower only, balcony, living room, liquor dispenser containing premium brands, mini bar (contains sodas, bottled water, juices and domestic beer), LCD television with satellite, ceiling fan, purified water, bath amenities, bathrobes and slippers, bathroom scale, digital safe (laptop size), individually controlled air conditioning, coffee maker, direct dial telephone, alarm clock, hair dryer, iron and ironing board, wireless internet, 24 hour room service, turndown service. 723 square feet. Bedding: 1 king bed. View: Ocean.  

2011-2012 Concierge Level Room Category inclusions  

• Rooms with best views and locations  

• King beds guaranteed  

• Special room service menu (select restaurant menu)  

• Two 25 minute massages on the Beach/Spa (location varies per resort)  

• Nightly turn down service guaranteed  

• Nightly petit fours  

• Expresso/American coffee machine  

• Luxury bath amenities  

• DVD player/CD player -iPod dock/radio/alarm clock  

• Pillow menu  

• Aromatherapy  

• Professional blow dryer  

• Exclusive concierge phone service  

• Private dinner on the beach at select locations (once per stay) * Available at Aventura Spa Palace, Sun Palace, Moon Palace Golf & Spa Resort (Cancun) & Aventura Cove Palace  

• Upgrade brand of liquors in room dispenser  

• Private beach lounge chair area with waiter service Available At Aventura Spa Palace, Sun Palace, Moon Palace Golf & Spa Resort (Cancun) & Aventura Cove Palace  

• Exclusive beach bag  

• Private check in and out. Late check out and early check in subject to availability.  

All accommodations include: purified water, turndown service, telephone, hairdryer, liquor dispenser, air conditioning, rollaway bed (on request), coffee maker, television (satellite), iron, mini-bar, alarm clock, safe deposit box, crib (on request), ironing board and bath amenities.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Cielo Bar, lobby bar.  

Luna Lounge, Lounge bar.  

Cafe Del Mar, open for breakfast, lunch and dinner.  

Cuisine: International, Mexican.  

Momonahana, open for dinner, a la carte.  

Cuisine: Oriental.  

Terrazza, open for dinner, a la carte.  

Cuisine: Italian.  

Aquabar, Pool snack bar.  

Add-On Package (Amber Collection 2011-2012) (back to top)

AMBER COLLECTION 2011-2012  

Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012  

Package Inclusions:  

• Wedding ceremony location -*Justice of the Peace or Minister  

• White avant-garde chairs  

• Chairs of aisle walkway draped in rustic orange satin  

• Crystal bases with amber gems for aisle  

• Exotic silk flowers provided for aisle decor  

• Amber Collection Bridal Bouquet  

• Matching Groom's Boutonniere  

• Themed wedding cake with natural flowers  

• Two themed natural flower arrangements for judge's table with satin orange runner  

• Photography Package A  

• Fireworks display after ceremony  

• DVD of wedding ceremony  

• Champagne during ceremony  

• Blood analysis included for civil ceremony -**A dinner reservation for 35 guests  

• Breakfast in bed the morning after the wedding  

• Personal "My Palace Weddings Website"  

• CD system available for ceremony  

• Wedding Planner  

• Witnesses if required  

• Honeymoon Package  

Please Note:  

• *An additional fee applies to all civil ceremonies **Dinner reservation guest accommodation depend on resort  

Add-On Package (Amethyst Rose Collection 2011-2012) (back to top)

AMETHYST ROSE COLLECTION 2011-2012  

Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012  

Package Inclusions:  

• Wedding ceremony location -*Justice of the Peace or Minister  

• White avant-garde chairs  

• Chairs of aisle walkway draped in amethyst purple satin  

• Crystal bases with onyx stones for aisle  

• Fuchsia & dusty pink dendrobium silk orchids provided for aisle decor  

• Amethyst Rose Collection Bridal Bouquet  

• Matching Groom's Boutonniere  

• Themed wedding cake with natural flowers  

• Two themed natural flower arrangements for judge's table with amethyst purple runner  

• Photography Package A  

• Fireworks display after ceremony  

• DVD of wedding ceremony  

• Champagne during ceremony -*Blood analysis included for civil ceremony -**A dinner reservation for 35 guests  

• Breakfast in bed the morning after the wedding  

• Personal "My Palace Weddings Website"  

• CD system available for ceremony  

• Soloist for ceremony  

• Wedding Planner  

• Witnesses if required  

• Honeymoon Package  

Please Note:  

• *An additional fee applies to all civil ceremonies **Dinner reservation guest accommodation depend on resort  

Add-On Package (Complimentary Honeymoon Package 2011-2012) (back to top)

COMPLIMENTARY HONEYMOON PACKAGE 2011-2012  

Booking Dates: 10/18/2011 - 12/31/2012 Travel Dates: 10/18/2011 - 12/31/2012  

Package Inclusions:  

• Mini honeymoon cake  

• Bottle of sparkling wine  

• Romantic candlelight dinner  

• Two honeymoon t-shirts  

• Breakfast in bed  

• Guaranteed turndown service  

• Honeymoon desk  

• Late check out until 6:00pm upon request and subject to availability  

Please Note:  

• This package is complimentary.  

• Honeymoon couple must present proof of marriage within the past year.  

• In order to receive the above amenities, when making your reservation mention that you are honeymooners so it can be coded accordingly.  

• The complimentary honeymoon package is combinable with all Optional Honeymoon packages.  

• After couple checks in at the front desk, they will be directed to the honeymoon desk where they will be welcomed and will be able to reserve their candlelight dinner.  

Add-On Package (Diamond Collection 2011-2012) (back to top)

DIAMOND COLLECTION 2011-2012  

Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012  

Package Inclusions:  

• Wedding ceremony location -*Justice of the Peace or Minister  

• White avant-garde chairs of aisle draped in silver satin  

• Crystal bases with diamond gems for aisle  

• White phalaenopsis silk orchids provided for aisle decor  

• Diamond Collection Bridal Bouquet  

• Matching Groom's Boutonniere  

• Themed wedding cake with natural flowers  

• Two themed natural flower arrangements for judge's table with silver satin runner  

• Photography Package A  

• Fireworks display after ceremony  

• DVD of wedding ceremony  

• Champagne during ceremony -*Blood analysis included for civil ceremony -**A dinner reservation for 35 guests  

• Breakfast in bed the morning after the wedding  

• Personal "My Palace Weddings Website"  

• CD system available for ceremony  

• Soloist for ceremony  

• Wedding Planner  

• Witnesses if required  

• Honeymoon Package  

Please Note:  

• *An additional fee applies to all civil ceremonies **Dinner reservation depend on resort  

Add-On Package (Emerald Collection 2011-2012) (back to top)

EMERALD COLLECTION 2011-2012  

Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012  

Package Inclusions:  

• Wedding ceremony location -*Justice of the Peace or Minister  

• White avant-garde chairs  

• Crystal bases with river rocks for aisle  

• Chairs of aisle walkway draped in peridot green satin  

• Green cymbidium silk orchids provided for aisle decor  

• Emerald Collection Bridal Bouquet  

• Matching Groom's Boutonniere  

• Themed wedding cake with natural flowers  

• Two themed natural flower arrangements for judge's table with peridot green satin runner  

• Photography Package A  

• Fireworks display after ceremony  

• DVD of wedding ceremony  

• Champagne during ceremony -*Blood analysis included for civil ceremony -**A dinner reservation for 35 guests  

• Breakfast in bed the morning after the wedding  

• Personal "My Palace Weddings Website"  

• CD system available for ceremony  

• Soloist for ceremony  

• Wedding Planner  

• Witnesses if required  

• Honeymoon Package  

Please Note:  

• *An additional fee applies to all civil ceremonies **Dinner reservation guest accommodation depend on resort  

Add-On Package (Golf/Spa Package 2011-2012) (back to top)

GOLF/SPA PACKAGE 2011-2012  

Booking Dates: 10/29/2010 - 12/23/2012 Travel Dates: 12/24/2010 - 12/23/2011 12/24/2011 - 12/23/2012  

Package Inclusions:  

• One round of golf or one select spa treatment per adult, per night.  

• Transportation to and from the following golf courses are included: Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club.  

• Rounds of golf include beverages, snacks and shared cart.  

Please Note:  

• Tee times and spa treatments can be reserved 90 days prior to client's arrival.  

• Available spa treatments included in this package are:  

• Aroma Reflexology (50 minutes), Sport Massage (50 minutes), Zen Shiatsu (50 minutes), invigorating leg & foot massage (25 minutes) plus refresher facial (25 minutes), face, head & shoulder acupressure (25 minutes) plus refresher facial (25 minutes), body scrub (25 minutes) plus manicure or pedicure (25 minutes).  

• Tee times can be reserved 90 days prior to client's arrival.  

• They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at O1l-52-998-193-2011. Office hours are from 7:00am-8:00pm. Telephone: O11-52-998-193-2010 ext. 8760  

• All adults sharing the same room must reserve the Golf/Spa Package. It can not be sold separately.  

• Golf/Spa Package is interchangeable and can be used in any combination once per day. Number of green fees and select spa treatments are based on number of nights booked.  

• Unused rounds of golf or spa treatments for any reason including weather conditions are non-refundable. No rain checks will be provided.  

• Children ages 13 to 17 must be booked as adults to receive the Golf/Spa Package.  

• Tee time and spa reservations are subject to space and availability.  

• Stays that combine Golf/Spa and non Golf/Spa Package rates are only allowed to book their included tee times and select Spa treatments during the portion of their stay paying the Golf/Spa Package rate.  

• Special restrictions apply for children 17 years of age and under when booking any Spa service.  

• Select spa services apply for children ages 13-17 years old.  

• Children do not have access to the Hydrotherapy area.  

• An adult must accompany children ages 13-15 years old for the duration of the treatment.  

Add-On Package (Ruby Collection 2011-2012) (back to top)

RUBY COLLECTION 2011-2012  

Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012  

Package Inclusions:  

• Wedding ceremony location -*Justice of the Peace or Minister  

• White avant-garde chairs  

• Chairs of aisle walkway draped in ruby red satin  

• Crystal bases with ruby gems for aisle  

• Ginger & Anthurium silk flowers provided for aisle decor  

• Ruby Collection Bridal Bouquet  

• Matching Groom's Boutonniere  

• Themed wedding cake with natural flowers  

• Two themed natural flower arrangements for judge's table with ruby red runner  

• Photography Package A  

• Fireworks display after ceremony  

• DVD of wedding ceremony  

• Champagne during ceremony -*Blood analysis included for civil ceremony -**A dinner reservation for 35 guests  

• Breakfast in bed the morning after the wedding  

• Personal "My Palace Weddings Website"  

• CD system available for ceremony  

• Wedding Planner  

• Witnesses if required  

• Honeymoon Package  

Please Note:  

• *An additional fee applies to all civil ceremonies **Dinner reservation guest accommodation depend on resort  

Add-On Package (Sapphire Collection 2011-2012) (back to top)

SAPPHIRE COLLECTION 2011-2012  

Booking Dates: 02/14/2011 - 12/23/2012 Travel Dates: 02/14/2011 - 12/23/2012  

Package Inclusions:  

• Wedding ceremony location -*Justice of the Peace or Minister  

• White avant-garde chairs  

• Chairs of aisle walkway draped in cobalt blue satin  

• Crystal bases with seashells for aisle  

• Hydrangeas and iris silk flowers provided for aisle decor  

• Sapphire Collection Bridal Bouquet  

• Matching Groom's Boutonniere  

• Themed wedding cake with natural flowers  

• Two themed natural flower arrangements for judge's table with cobalt blue runner  

• Photography Package A  

• Fireworks display after ceremony  

• DVD of wedding ceremony  

• Champagne during ceremony -*Blood analysis included for civil ceremony -**A dinner reservation for 35 guests  

• Breakfast in bed the morning after the wedding  

• Personal "My Palace Weddings Website"  

• CD system available for ceremony  

• Wedding Planner  

• Witnesses if required  

• Honeymoon Package  

Please Note:  

• *An additional fee applies to all civil ceremonies **Dinner reservation guest accommodation depend on resort  

Add-On Package (Unlimited Golf Package 2010-2012) (back to top)

UNLIMITED GOLF PACKAGE 2010-2012  

Booking Dates: 10/29/2010 - 12/23/2012 Travel Dates: 12/24/2010 - 12/23/2011 12/24/2011 - 12/23/2012  

Package Inclusions:  

• Unlimited rounds of golf per adult per stay  

• Transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club)  

• Beverages and snacks at course  

• Shared cart  

Please Note:  

• Tee times can be reserved 90 days prior to client's arrival.  

• They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at 011-52-998-193-2011. Office hours are from 7:00am-8:00pm. Telephone: 011-52-998-193-2012 ext. 8760  

Specialty Package (All Inclusive Features 2011-2012) (back to top)

ALL INCLUSIVE FEATURES 2011-2012  

Booking Dates: 10/29/2010 - 12/23/2012 Travel Dates: 12/24/2010 - 12/23/2011 12/24/2011 - 12/23/2012  

Package Inclusions:  

• Luxurious accommodations  

• Fine dining  

• Delicious snacks  

• Top shelf drinks -24 hour room service  

• Non motorized water sports at select locations  

• Sensational daily & nightly entertainment  

• Wireless internet  

• Unlimited phone calls within Mexico and to the Continental U.S. and Canada. Some restrictions apply.  

• Included internet use (30 minutes) in the business center, per room/per stay  

• Taxes & gratuities  

• Use of the facilities of all Palace Resorts in Cancun, Riviera Maya, Cozumel and Isla Mujeres (Transportation available from select resorts). Palace Resorts guests do not share exchange privileges at Le Blanc Spa Resort (Day pass purchase is required).  

Please Note:  

• Tee times can only be pre-reserved 90 days prior to client's arrival at teetimes@palaceresorts.com or by fax at 011 (52 998) 881-6086. Office hours are from 9:00am-6:00pm/ telephone 011 (52 998) 881-6000 ext: 4135 or 4136.  

• Rounds of golf are only transferable to adults sharing the same room.  

• Unused rounds of golf due to weather conditions or for any other reason are non refundable  

• No rain checks will be provided  

• Tea times are subject to space and availability  

• Golf Package cannot be sold separately.  

• Children ages 13 to 17 must be booked as adults to receive the golf package.  

• Rounds of golf are based on the number of nights booked.  

• Stays that combine golf and non-golf package rates will be allowed to book their tee times over the period of their complete stay.  

Package inclusions are subject to change.  

Miscellaneous Information (back to top)

Playacar Spa & Golf Club Playacar Spa & Golf Club is open 365 days a year from 6am until dark. Tee time reservations should be made 30  

• day in advance.  

GOLF COURSE DATA Number of holes 18 Par 72 Yardage 7144/6639/6239/5697 Slope ratings 148/136/134 Course ratings 76.1/73.4/72.8 Fairways 419 Bermuda Greens Tiff Dwarf Bermuda GOLF COURSE AMENITIES Club House Pro Shop Snack Bar Bag Storage Practice Area Club Rental Golf Carts  

RESERVATIONS INFORMATION Tee times may be reserved 30 days in advance at the Playacar Spa & Golf Club by either fax or e-mail. Please send all requests to :  

Golf Reservations Fax: 011 (52 998) 881-6086 E-mail: teetimes@palaceresorts.com  

Guests will be required to arrange round trip transportation to the golf course and pick up their Golf vouchers at least 1 day prior to their tee-time reservation at the Chaza Travel hospitality desk, located in the lobby. Guests will not be allowed to play without a Golf Voucher.  

Tee-times must be cancelled at least 48 hours in advance to avoid a $20.00 USD no-show fee. Fee will be charged as an incidental charge to the guest's hotel bill.  

Guest Transportation In an effort to streamline the guest transportation experience between resorts and recreational destinations, the following routes are now in operation. Transportation is free. Guests have to schedule the transfers.  

• Moon Palace to Wet n' Wild  

• Moon Palace to Sun Palace and Beach Palace  

• Aventura Spa and Aventura Cove Palace to Playacar Spa & Golf Club  

Exchange privileges between all resorts are still applicable to guests, should they choose to go visit another property.