Oasis Palm
Blvd. Kukulcn Km 4.5 Seccin C Lote 1
Zona Hotelera
77500 Cancun, Quintana Roo, Mexico

Distance from hotel to town, 7 minutes. Distance from hotel to Cancun International Airport (CUN), 30 minutes.  

Everything you want in a family vacation for less: that's me! Let me play with the little ones in my Kid's Club while you take a break in my Kin Ha Spa - I've got lots of ways for grown-ups to relax while the kids have fun and games. They say I look a lot like my sister resort, Grand Oasis Palm, but my price tag is smaller, and who doesn't love that! Get together as a family and share my Mexican heritage, culture and cuisine; build sand castles on my sandy shore and splash and paddle in my spectacular freeform swimming pool.  

The Oasis Palm is a resort that offers family friendly fun in a fantastic location. Located at the entrance of the Hotel Zone, it is an all-inclusive beachfront resort where ample spaces of relaxation and diversion will provide maximum enjoyment for a family vacation. This resort features exciting amenities, many activities for all ages, exceptional cuisine, and much more.  

Oasis Palm with its pyramidal structure provides splendid views of the Caribbean Sea or the Nichupte Lagoon. The resort features 470 rooms decorated in modern Mexican style.  

Focusing on the family, this resort offers the stellar "Kid's Club", a secure environment for the children with a fully supervised staff and numerous activity rooms and a kid's only pool with water slides. The animation team provides activities for all ages to entertain during the day, and exciting live entertainment at night.  

Take advantage of our exclusive Runaway Program, and visit all of the other Oasis properties without charge, and have access to the included restaurants, bars and facilities.  

Hotel Amenities (back to top)
  • Accommodations (270)
  • Pools (2)
Overnight Kid's Camp Spa: ($) Sensoria Spa offers a collection of exclusive treatments that incorporate ancient and modern techniques with certified organic products. Enjoy a full range of services designed to help you relax and get in touch with nature, surrounded by the incomparable beauty of the Mexican Caribbean. Children's Club KiddO Zone: Designed for children ages 3 to 12 years old to enjoy their vacation to the fullest. This fully supervised kid's club boasts over 43,000 square feet of everything kids love, cared for and supervised by the experienced staff from 9:00am to 10:00pm. Here, kids enjoy unlimited fun in a safe environment, with swimming pools, splash zones, waterslides, a wading pool, water trampolines, mini beach club, pirate adventures aboard the Captain Hook life-size ship, a restaurant with dishes especially created for them, non-stop activities and entertainment (clowns, comedians and dancers), videogames lounge, theater, and a whole lot more!  

• Swimming pool with water slides, climbing iceberg and trampoline  

• Wading pool with mushroom fountain  

• Kids beach club with mini lounge chairs  

• Pirate adventures aboard the Captain Hook  

• Restaurant with kid-friendly dishes and treat bar  

• Playground with jungle gyms and bungee trampoline  

• Live entertainment (clowns, comedians, dancers, magicians)  

• Daily indoor and outdoor activities  

• Video game lounge  

• Arts and crafts room  

• Resting room  

• Disco  

• Kids theater with movies Activities Desk Babysitting Services (on request) ($) Bars Beach Beaty Salon ($) Business Services Car Rental ($) Chaise Lounges Convenience Store Currency Exchange Gift Shop Laundry Service Marina Physician (on call) ($) Meeting Rooms Restaurants Multi-purpose Court Tours & Excursions ($) Travel Agency ($) Watersports (non-motorized, nearby) ($) Tennis court Tennis Equipment Multilingual Staff Security Parking Concierge Bellmen Luggage Storage Dry Cleaning ($) Sundries Shop Doctor on Call ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2019 Standard - 3 adults or 2 adults and 3 children or 3 adults and 2 children or 4 adults and 1 child.  

• Ocean View - 3 adults or 2 adults and 3 children or 3 adults and 2 children or 4 adults and 1 child.  

• Family Room - 3 adults or 2 adults and 3 children or 3 adults and 2 children or 4 adults and 1 child.  

Standard, (STD) Flat screen TV with cable. Bedding: 1 king bed or 2 double beds. View: Garden or Sunset.  

Ocean View, (OCV) Flat screen TV with cable.  

• Bedding: 1 king bed or 2 double beds.  

Family Room, (FMR) Two conjoined rooms, one for kids (2 double beds) and one for parents (king size bed), 2 flat screen TVs with cable.  

• View: Ocean or Sunset.  

All accommodations include: air conditioning, bath amenities, bathroom (private), crib (on request), telephone (direct dial), internet access (Wi-Fi): ($), rollaway bed (on request), safe deposit box: ($) and housekeeping (daily).  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Bars, -La Cantina -Sports Bar -El Rincon del Cafe -Isla Mujeres Beach Bar -Wet Bar (swim-up bar)  

Dos Lunas, International buffet  

Dos Lunas Pizzeria, Pizza & pasta  

La Bamba, Veracruz seafood.  

Los Agaves(*), Mexican cuisine  

(*) Denotes reservation is required.  

Los Agaves Terraza, Tacos and tortas a la carte  

Pirates Del Caribe, Kid's food court with burgers, hot dogs, chicken and more. Open for lunch. Located in the KiddO Zone for kids only.  

Sisal, International Buffet and Yucatan Corner Location: Indoor / Outdoor.  

Dinner Hours: 6:00pm-10:30pm  

Isla Mujeres, Snacks and sushi on the beach  

Add-On Package (Honeymoon, Anniversary & Wedding Program 2019) (back to top)

HONEYMOON, ANNIVERSARY & WEDDING PROGRAM 2019 All honeymooners and guests celebrating their wedding anniversary staying at any Grand Oasis or Oasis property will receive the following:  

Booking Dates: 06/11/2018 - 12/19/2019 Travel Dates: 12/21/2018 - 12/19/2019  

Package Inclusions:  

• Priority check-in through the Oasis Plus desk with a tropical welcome drink  

• Complimentary upgrade to best available accommodation (within reserved category) at time of check in  

• A fruit basket and a bottle of domestic sparkling wine in their room  

• King size bed (subject to availability at time of check-in)  

• Special reservations for a romantic dinner with a bottle of house wine.  

Package Minimum Stay: 5 nights  

Please Note:  

• Marriage certificate must be presented at check in to receive above mentioned added values.  

• Honeymoon must be within 6 months of marriage.  

• Anniversary must be within 5 days of stay  

Package inclusions are subject to change.  

Miscellaneous Information (back to top)


Student/Youth Travelers  

• Spring break students not allowed at the Oasis Palm.  

• Student/Youth are considered by the hotel as any person between 18 and 24 years of age.  

• The Oasis Cancun Lite will be the only Oasis resort that will accept Student/Youth travelers, providing certain conditions are met.  

Grand Mexican Experience: Let's Celebrate Mexico  

• Authentic Cantina: Mexican tequilas & Mexican dishes  

• Tequila Lounge: Tequila tasting  

• Mexican Wines: Tastings and for sale  

• Live the folklore of our country through its music and dances  

• Prehispanic and Mexican shows  

• Live handcraft craftsmen  

• Join our Mexican traditions!  

Grand Oasis Runaway Program/Privileges in Paradise Program 2019 Travel Dates: 12/21/2018 - 12/19/2019  

• Stay at one and play at up to 6 resorts.  

• Enjoy up to 62 restaurants and 52 bars, multiple pool environments, diverse beach areas, etc. when staying at one resort!  

• Guests staying at any Oasis Hotel or Resort in Mexico on an all inclusive basis, will be able to visit and enjoy the other Oasis resorts for the day, having access to all food and beverage outlets and resort facilities at the same category level as booked.  

• The ID system will be based on color coded wrist bands.  

• Guests of The Pyramid at Grand Oasis will have full access to all properties and amenities of all Oasis Resorts.  

• Guests staying at a Grand or SENS property will be able to visit any other property as described above, excluding The Pyramid at Grand Oasis.  

• Program is not applicable at Oasis Palm, OH! By Oasis or Smart by Oasis (Fee may apply to some Live Entertainment).  

• In an effort to maximize comfort for guests participating in the Oasis Runaway Program, the guest is required to visit the concierge (Oasis Plus) desk, which is available at all resorts, to make arrangements one day prior to visiting any other participating Oasis Resorts. The staff will need to know guest visiting date, estimated time of arrival and which resort they are planning to visit.  

• Staff will place a courtesy call in advance on their behalf.  

• Cost of transportation is not included.  

• Black out dates may apply.  

• Please note that this program will not be available at Grand Oasis Cancun or The Pyramid at Grand Oasis from 02/21/19-03/31/19.  

Family Program The perfect vacation starts with your family! Oasis has resorts that make family fun their top priority, with Kids Clubs and child-friendly facilities like playgrounds and pools designed with family fun in mind.  

• Kids up to 12 years old stay and eat free at any non-Adults-Only Oasis Resort when sharing a room with two adults (up to two kids per room). Not applicable to all room categories.