Distance from Hotel to Town, 15 minutes. Distance from Hotel to Airport, 25 minutes.
The Beach Palace, located in Cancun's hotel zone, features 287 luxurious accommodations - each with a double Jacuzzi, balcony, first class amenities and 24-hour room service. Adults enjoy two rooftop pools with bar service, while the little ones are entertained at the kid's club featuring fun games, water activities and its own kiddie pool. In addition, enjoy a pool with swim-up bar, a spectacular beach and fine dining at four distinct restaurants and bars. For those looking for a pampering experience, this property features a modern spa. Best of all, its great location lets you enjoy all that Cancun has to offer.
- Hotel Information
- Hotel Amenities
- Accommodation Categories and Descriptions
- Food and Beverage Outlets
- Add-On Package (Complimentary Honeymoon Package 2011-2012)
- Add-On Package (Golf/Spa Package 2012)
- Add-On Package (Unlimited Golf Package 2012)
- Specialty Package (All Inclusive Features 2010-2012)
- Miscellaneous Information
- Activities Program
- Bar (lobby)
- Beauty Salon ($)
- Bell Services ($)
- Car Rental ($)
- Children's Club
- Concierge
- Dry Cleaning Services ($)
- Entertainment (live, nightly)
- Fitness Center
- Gift Shop
- Ice Machines
- Laundry Service ($)
- Massage Services ($)
- Multilingual Staff
- Parking
- Physician (on call) ($)
- Pool (children's)
- Scuba Diving ($)
- Spa (full service) ($)
- Travel Agency ($)
- Wedding Services ($)
Internet Access (wireless) Wireless Internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. If a guest needs to use the computer located in the lobby or business centers, then they must pay the applicable fee. Watersports (non-motorized) Available at Sun Palace Marina Pools: (3) Swimming Pools with Swim-Up Bar ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.
Arrival/Departure Time:
• Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.
Children Policy:
• Children's age break is 17 years old.
Maximum Occupancy:
• Superior Deluxe Lagoon View** - 4 adults or 2 adults and 2 children Deluxe Room Resort View** - 4 adults or 2 adults and 2 children Superior Deluxe Ocean View** - 4 adults or 2 adults and 2 children Concierge Level - 2 adults. Family Deluxe* - 4 adults and 2 children (including 2 infants). 2 Bedroom Presidential Suite - 6 adults or 4 adults and 2 children (including 2 infants).
*This category is only available for families with children. Any combination will be accepted as long as it does not exceed 6 bodies in the room including children and infants. Maximum 4 adults traveling in the room with children.
**A 5th body in the room will be allowed to stay in the same room with 4 guests if it is an infant (ages 0 to 3 years).
Superior Deluxe Lagoon View, Double Jacuzzi in the room, private balcony, in room wine and fruit, 436 square feet. Number of accommodations: 25 Bedding: 1 king bed or 2 double beds.
Deluxe Resort View Room, Double Jacuzzi in the room, private balcony, in room wine and fruit Bedding: 1 king bed or 2 double beds.
Superior Deluxe Oceanview, Double Jacuzzi, in room wine and fruit, private bath with shower only, balcony with chaise lounge, chairs & table. 436 square feet. Bedding: 1 king bed or 2 double beds. View: Ocean.
Deluxe Family Room, 2 connecting Superior Deluxe Lagoon View rooms. One room with a king bed and one room with 2 double beds. Double Jacuzzi, private bath with shower only, balcony with 2 chairs and table, mini bar stocked with kid friendly drinks and snacks, liquor dispenser contains whiskey, tequila, rum and vodka, mini bar contains sodas, bottled water and domestic beer, LCD television with satellite, bathrobes and slippers, digital safe (laptop size), individually controlled air conditioning, coffee maker, direct dial telephone, alarm clock, hair dryer, iron/ironing board, wireless internet, 24 hour room service, turndown service. Non-Smoking rooms available. View: Lagoon.
Concierge, No children are allowed in this room category. Number of accommodations: 6 Bedding: 1 king bed.
2 Bedroom Presidential Suite, 1 bedroom with a king size bed, double Jacuzzi and private bath with shower only. 1 bedroom with double beds, double Jacuzzi and private bath with shower only. Terrace with lounge chairs, table and chairs. Living room, dining room, half kitchen, half bathroom, liquor dispenser (containing whiskey, tequila, rum, and vodka), mini bar (containing sodas, bottled water and domestic beer), flat screen LCD TV with satellite, bath amenities, bathrobes & slippers, digital safe (laptop size), alarm clock, wireless internet, 24-hour room service and turndown service, ocean view. Number of accommodations: 2 View: Ocean.
Please Note:
• Concierge Level Room Category inclusions
• Rooms with best views and locations
• King beds guaranteed
• Special room service menu (select restaurant menu)
• Two 25 minute massages on the Beach/Spa (location varies per resort)
• Nightly turn down service guaranteed
• Nightly petit fours
• Expresso/American coffee machine
• Luxury bath amenities
• DVD player/CD player -iPod dock/radio/alarm clock
• Pillow menu
• Aromatherapy
• Professional blow dryer
• Exclusive concierge phone service
• Private dinner on the beach at select locations (once per stay) * Available at Aventura Spa Palace, Sun Palace, Moon Palace Golf & Spa Resort (Cancun) & Aventura Cove Palace
• Upgrade brand of liquors in room dispenser
• Private beach lounge chair area with waiter service Available At Aventura Spa Palace, Sun Palace, Moon Palace Golf & Spa Resort (Cancun) & Aventura Cove Palace
• Exclusive beach bag
• Private check in and out. Late check out and early check in subject to availability.
All accommodations include: ironing board, turndown service, bath amenities, hairdryer, telephone (direct dial), liquor dispenser, air conditioning (individual climate control), safe deposit box (digital), bathrobes, iron, television (flat screen), mini-bar, alarm clock, slippers, coffee maker and purified water.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.
Lounge Bar, Mezzanine floor.
Pool & Snack Bar, Main pool, snacks a la carte & bar.
Sand Bar, Beach bar service
Sky Bars, 2, Rooftop bars (14th floor), snacks & bar.
Stadium Sports Bar, Mezzanine floor, bar with multiple screen TVs.
Bocelli, Serving an International buffet for breakfast and lunch, and Italian/Mediterranean cuisine a la carte for dinner.
La Terraza, Serving fast-cooked meals for lunch, and grilled fine cuts a la carte for dinner.
Tequila, Serving an International buffet for breakfast and lunch, and Mexican cuisine a la carte for dinner.
Wok, Serving Oriental cuisine a la carte for dinner.
Cuisine: Oriental.
COMPLIMENTARY HONEYMOON PACKAGE 2011-2012
Booking Dates: 10/18/2011 - 12/31/2012 Travel Dates: 10/18/2011 - 12/31/2012
Package Inclusions:
• Mini honeymoon cake
• Bottle of sparkling wine
• Romantic candlelight dinner
• Two honeymoon t-shirts
• Breakfast in bed
• Guaranteed turndown service
• Honeymoon desk
• Late check out until 6:00pm upon request and subject to availability
Please Note:
• This package is complimentary.
• Honeymoon couple must present proof of marriage within the past year.
• In order to receive the above amenities, when making your reservation mention that you are honeymooners so it can be coded accordingly.
• The complimentary honeymoon package is combinable with all Optional Honeymoon packages.
• After couple checks in at the front desk, they will be directed to the honeymoon desk where they will be welcomed and will be able to reserve their candlelight dinner.
Please Note:
• This package is complimentary.
• Couple must bring proof of marriage within one year of travel.
GOLF/SPA PACKAGE 2012
Booking Dates: 10/29/2010 - 12/23/2012 Travel Dates: 12/24/2011 - 12/23/2012
Package Inclusions:
• One round of golf or one select spa treatment per adult, per night.
• Transportation to and from the following golf courses are included: Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club.
• Rounds of golf include beverages, snacks and shared cart.
Please Note:
• Tee times and spa treatments can be reserved 90 days prior to client's arrival.
• Available spa treatments included in this package are:
• Aroma Reflexology (50 minutes), Sport Massage (50 minutes), Zen Shiatsu (50 minutes), invigorating leg & foot massage (25 minutes) plus refresher facial (25 minutes), face, head & shoulder acupressure (25 minutes) plus refresher facial (25 minutes), body scrub (25 minutes) plus manicure or pedicure (25 minutes).
• Tee times can be reserved 90 days prior to client's arrival.
• They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at O1l-52-998-193-2011. Office hours are from 7:00am-8:00pm. Telephone: O11-52-998-193-2010 ext. 8760
• All adults sharing the same room must reserve the Golf/Spa Package. It can not be sold separately.
• Golf/Spa Package is interchangeable and can be used in any combination once per day. Number of green fees and select spa treatments are based on number of nights booked.
• Unused rounds of golf or spa treatments for any reason including weather conditions are non-refundable. No rain checks will be provided.
• Children ages 13 to 17 must be booked as adults to receive the Golf/Spa Package.
• Tee time and spa reservations are subject to space and availability.
• Stays that combine Golf/Spa and non Golf/Spa Package rates are only allowed to book their included tee times and select Spa treatments during the portion of their stay paying the Golf/Spa Package rate.
• Special restrictions apply for children 17 years of age and under when booking any Spa service.
• Select spa services apply for children ages 13-17 years old.
• Children do not have access to the Hydrotherapy area.
• An adult must accompany children ages 13-15 years old for the duration of the treatment.
UNLIMITED GOLF PACKAGE 2012
Booking Dates: 10/29/2010 - 12/23/2012 Travel Dates: 12/24/2011 - 12/23/2012
Package Inclusions:
• Unlimited rounds of golf per adult per stay
• Transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club)
• Beverages and snacks at course
• Shared cart
Please Note:
• Tee times can be reserved 90 days prior to client's arrival.
• They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at 011-52-998-193-2011. Office hours are from 7:00am-8:00pm. Telephone: 011-52-998-193-2012 ext. 8760
ALL INCLUSIVE FEATURES 2010-2012
Booking Dates: 05/13/2009 - 12/23/2012 Travel Dates: 12/24/2009 - 12/23/2012
Package Inclusions:
• Luxurious accommodations
• Fine dining
• Delicious snacks
• Top shelf drinks -24 hour room service
• Non motorized water sports at select locations
• Sensational daily & nightly entertainment
• Wireless internet
• Unlimited phone calls within Mexico and to the Continental U.S. and Canada. Some restrictions apply.
• Included internet use (30 minutes) in the business center, per room/per stay
• Taxes & gratuities
• Use of the facilities of all Palace Resorts in Cancun, Riviera Maya, Cozumel and Isla Mujeres (Transportation available from select resorts). Palace Resorts guests do not share exchange privileges at Le Blanc Spa Resort (Day pass purchase is required).
Package inclusions are subject to change.
PLAYACAR SPA & GOLF CLUB Playacar Spa & Golf Club is open 365 days a year from 6:30am until dark. Tee time reservations may be made up to 90 days in advance.
Golf Course Data Number of Holes 18 Par 72 Yardage 7144/6639/6239/5697 Slope ratings 148/136/134 Course ratings 76.1/73.4/72.8 Fairways 419 Bermuda Greens Tiff Dwarf Bermuda
Golf Course Amenities Club House Pro Shop Snack Bar Bag Storage Practice Area Club Rental Golf Carts
Reservations Information Tee times may be reserved in advance at the Playacar Spa & Golf Club by either fax or e-mail. Please send all requests to:
Golf Reservations Fax: 011 (52 998) 881-6089 E-mail: teetimes@palaceresorts.com
Guests will be required to arrange round trip transportation to the golf course and pick up their Golf vouchers at least 1 day prior to their tee-time reservation at the Chaza Travel hospitality desk, located in the lobby. Guests will not be allowed to play without a Golf Voucher.
Tee-times must be cancelled at least 48 hours in advance to avoid a $20.00 USD no-show fee. Fee will be charged as an incidental charge to the guest's hotel bill.



