BlueBay Grand Esmeralda
Carretera Federal Chetumal-Pto Juarez KM 300 Col. Ejido Norte
Playa del Carmen, Quintana Roo, Mexico 77712

Distance from hotel to town, 11 kms (7 miles). Distance from hotel to Cancun International Airport (CUN), 35 kms (22 miles).  

This luxurious family friendly resort just 40 minutes south of Cancun airport, consists of 979 elegant rooms and suites contemporarily decorated, overlooking the sea or the beautiful garden setting distributed in 8 buildings, with a total of 180 hectares including a private beach. The resort offers all the facilities to enjoy and relax including a modern 2,500 square meter spa with its fully equipped gym. To enjoy the cuisine during your stay, BlueBay Grand Esmeralda offers a wide variety of buffets and a la carte restaurants to delight in creative dishes made with the great products. Be sure to book dinner in Don Isi Gourmet Mexican restaurant where you will find important specialties of each region of Mexico which is a real treat for the palate of discerning guests. Definitely an exquisite choice.  

BlueBay Grand Esmeralda offers an area of over 2000 square meters with 650 seats in a flexible space that can be divided into three different rooms with all facilities for congresses, incentives, conventions, award ceremonies, meetings, etc.  

The rich natural environment, the sandy beaches and top-level attention by their experts, BlueBay Grand Esmeralda offers a perfect setting for your dream wedding.  

Hotel Amenities (back to top)
  • Accommodations for Physically Challenged Guests
  • Activities Desk
  • Aerobics
  • Aerobics (water)
  • Archery
  • Babysitting Services ($)
  • Ballroom ($)
  • Banquet Room ($)
  • Barber ($)
  • Bars
  • Beach
  • Beauty Salon ($)
  • Business Center ($)
  • Cabanas
  • Children's Activities
  • Children's Playground
  • Concierge
  • Conference Rooms ($)
  • Currency Exchange
  • Dive Center
  • Doctor (on call) ($)
  • Dry Cleaning Services ($)
  • Elevators
  • Entertainment
  • Exercise Classes
  • Facilities for Physically Challenged Guests
  • Fitness Center
  • Front Desk (24-hour)
  • Gift Shop ($)
  • Golf (nearby) ($)
  • Hospitality Desk
  • Ice Machines
  • Internet Access (wireless) ($)
  • Laundry Service ($)
  • Lounges
  • Massage Services ($)
  • Medical Services ($)
  • Multilingual Staff
  • Parking
  • Ping Pong
  • Pool (children's)
  • Pool (outdoor)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants
  • Safe Deposit Box (front desk)
  • Sauna ($)
  • Security (24-hour)
  • Snack Bar
  • Spa ($)
  • Suites
  • Tennis Court (daytime)
  • Tour Desk
  • Tours & Excursions $ ($)
  • Towels (beach/pool)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site
Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Family Friendly, Honeymoon, Romance, Spa, Eco-Tourism, Adventure (for active adults), All Inclusive, Beach, Dive and Wedding.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2017 Gardenview - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Premiere Gardenview - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Premiere Oceanview - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Emerald Jacuzzi Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Emerald Swim Up Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

2018 Gardenview - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Emerald Jacuzzi Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Emerald Swim Up Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Single supplement is only allowed in the Gardenview category.  

Garden View, Full bathroom with shower or tub (on request), private balcony, air conditioning, hairdryer, coffee maker, desk, flat screen 32" TV, telephone, minibar, safe deposit box, voice mail, wake up calls, radio, clock.  

• Bedding: 1 king bed or 2 double beds.  

Ocean View, (OCV) has views to the ocean with two double beds or King Size Bed, fully equipped bathroom with hair dryer, magnifying mirror, air conditioning, digital safe, minibar, cable flat screen TV, PPV Service (paid event), telephone, fan, coffee machine, iron kit, alarm clock. Each room has a balcony or terrace.  

12/24/2016 - 12/23/2017 Premiere Garden View, (PDV) Full bathroom with shower or tub (on request), private balcony, air conditioning, hairdryer, coffee maker, desk, flat screen 32" TV, telephone, minibar, safe deposit box, voice mail, wake up calls, radio, clock.  

• This category requires a 4 night minimum stay.  

• Bedding: 1 king bed or 2 double beds.  

12/24/2016 - 12/23/2017 Premier Ocean View, (PRI) Full bathroom with shower or tub (on request), private balcony, air conditioning, hairdryer, coffee maker, desk, flat screen 32" TV, telephone, minibar, safe deposit box, voice mail, wake up calls, radio, clock.  

• This category requires a 4 night minimum stay.  

Emerald Jacuzzi Suite, Dining and living room area, folding bed, air conditioning, hairdryer, coffee maker, desk, flat screen 32" TV, telephone, minibar, safe deposit box, voice mail, wake up calls, radio, clock, magnifying mirror, outdoor Jacuzzi access on balcony. This category requires a 6 night minimum stay. Bedding: 1 king bed.  

Emerald Swim Up Suite, Dining and living room area, folding bed, air conditioning, hairdryer, coffee maker, desk, flat screen 32" TV, telephone, minibar, safe deposit box, voice mail, wake up calls, radio, clock, magnifying mirror, swimming direct access. This category requires a 6 night minimum stay.  

Premier Inclusions 2017:  

• Separate check-in  

• Free WiFi (1 device per room, restrictions may apply)  

• Welcome letter from the Management  

• Fresh beach towels in the room upon arrival  

• Concierge service  

• Superior daily stocked minibar -1 complimentary access to the water circuit of the Spa (per person per stay, not combinable)  

• Private bar with 3 local liquor bottles per room upon arrival.  

• Electronic safety deposit box -20% discount on Spa per person (not combinable; treatments only no products) -24 hours complimentary room service (Subject to extra service charge)  

• Requires a 4 night minimum stay  

Emerald Inclusions 2017:  

• Private and personalized concierge check-in  

• Free WiFi (2 devices per room, restrictions may apply)  

• Personalized welcome letter from the General Manager  

• Electronic safety deposit box  

• VIP treatment during entire stay  

• Daily fresh beach towels in the room  

• Daily stocked minibar -24 hrs complimentary room service -1 lobster dinner per stay (previous reservation required, subject to availability) -2 complimentary access to the water circuit of the Spa (per person per stay, not combinable) -1 plate of fruit at arrival -25% discount on all Spa treatments only (no products and not combinable)  

• Private bar including 1 bottle brandy, 1 bottle tequila reposado, 1 bottle of ginger, 2 bottles of rum, 1 bottle of whiskey.  

• Unlimited access to the a la carte restaurants, subject to availability.  

• Unlimited access to the Privilege Beach area (VIP area at the beach)  

• Requires a 6 night minimum stay  

All accommodations include: ceiling fan, shower (private), coffee/tea maker, sprinkler system, crib (on request), telephone, desk, television (remote controlled, cable), housekeeping, turndown service, internet access (wireless), voicemail, iron, wake-up calls, ironing board, maid service, mini-bar, movies (in accommodation), non-smoking accommodations, air conditioning, radio, alarm clock, room service (24-hour): ($), balcony, safe, blackout drapes and smoke detector.  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Lounge Bar, The best place before or after your dinner in any of the a la carte restaurants. Great atmosphere.  

Pools Bar, Close to you chilling out by the pool  

Sports Bar, Open 24 hours, 7 days a week transmitting sporting events and offering snacks and cocktails.  

Swings Bar, Open daily. Enjoy your drinks next to the beach.  

Festival, Buffet with international cuisine, daily open for breakfast, lunch and dinner.  

Jaal-ha, Buffet with international cuisine, open daily for breakfast and lunch.  

Don Isi(*), Mexican and traditional cuisine, open daily for dinner only.  

Dress Code: Casual Elegant.  

(*) Denotes reservation is required.  

Il Cuore(*), Italian restaurant a la carte, open daily for dinner only.  

Dress Code: Elegant.  

(*) Denotes reservation is required.  

L'atelier(*), French cuisine, open daily for dinner only.  

Dress Code: Casual Elegant.  

(*) Denotes reservation is required.  

Oriental(*), Open daily for dinner only.  

Dress Code: Casual Elegant.  

(*) Denotes reservation is required.  

Sea Food(*), Open daily for dinner only.  

Dress Code: Casual Elegant.  

(*) Denotes reservation is required.  

Steak House(*), Open daily for dinner only.  

Dress Code: Casual Elegant.  

(*) Denotes reservation is required.  

Add-On Package (All Inclusive 2017) (back to top)

ALL INCLUSIVE 2017  

Booking Dates: 05/31/2016 - 12/23/2017 Travel Dates: 12/24/2016 - 12/23/2017  

Package Inclusions:  

• Meals and beverages (local drinks)  

• Wifi (1 device per room)  

• Daily restocked minibar  

• Concierge service  

• Room service 24 hours (subject to extra service charge)  

• Entertainment  

• Black & White Bar 24 hours  

• Mini Club  

• Sports, activities and non motorized water sports  

• Taxes and tips are included in rates  

Please Note:  

• Activities are subject to availability and restrictions may apply.  

• Some products or services could have additional charges.  

• Restrictions may apply.  

Add-On Package (Blue Royalty 2017) (back to top)

BLUE ROYALTY 2017  

Booking Dates: 05/31/2016 - 12/23/2017 Travel Dates: 12/24/2016 - 12/23/2017  

Package Inclusions:  

• Private champagne check in  

• Guaranteed upgrade for the couple to the following category  

• Wedding organization by a wedding coordinator  

• Preparation and ironing of wedding dress and groom's tuxedo  

• Hair and makeup for the Bride on the wedding day  

• Rehearsal dinner for 10 guests at an a la carte restaurant  

• Mimosas for Bride's room while getting ready  

• Two six packs beer for groom's room while getting ready  

• Welcome bottle of water for guests before the ceremony  

• Two floral arrangements for the gazebo  

• Bride's bouquet & Groom's boutonniere  

• Floral centerpiece for the ceremony  

• One bouquet for Maid of Honor and 1 boutonniere for the Best Man  

• Legal or Symbolic ceremony  

• Gazebo decoration with colored linens  

• Ties for ceremony chairs  

• Forty tiffany chairs for ceremony  

• Audio equipment for the ceremony  

• Toast after ceremony for 40 guests  

• Private cocktail hour at the beach with cold hors d'oeuvres  

• Four hour private reception with special 3 course menu and domestic open bar  

• Round tables with white linens and banquet chairs with white covers  

• Wedding cake for 40 people  

• Special turndown service at night the day of the wedding  

• Swedish massage for the couple  

• One access to the Sensation Labyrinth at the Spa  

• A 10% discount on Spa treatments (no products)  

• Romantic dinner at the beach for the couple during their stay  

• A 25% discount in direct booking on anniversary return stays  

• Late check out for bride and groom (subject to availability)  

• Tax and tips included  

Please Note:  

• Additional inclusions are of extra charge.  

• Changes may apply without previous notice.  

Add-On Package (Love In Blue 2017) (back to top)

LOVE IN BLUE 2017  

Booking Dates: 05/31/2016 - 12/23/2017 Travel Dates: 12/24/2016 - 12/23/2017  

Package Inclusions:  

• Private in room champagne check in for bride & groom  

• Preferential location of room in the category reserved  

• Wedding organization by a wedding coordinator  

• Personal dressing assistant  

• Symbolic ceremony  

• Beach ceremony location & standard decoration of the ceremony  

• One bottle of sparkling wine for the ceremony  

• Wedding cake (1 level for 10 people)  

• Special turndown service the night of the wedding for bride & groom  

• You & Me Honeymoon package  

• Late check out for bride & groom (based on availability)  

• Taxes and tips included  

Please Note:  

• This package is complimentary when booking an Emerald Jacuzzi Suite or higher for a minimum of 7 nights.  

• This package can also be purchased if the above requirements are not met.  

• Based on availability  

• Complimentary only valid under contracted net rates.  

• Double occupancy only  

Add-On Package (Love Spell 2017) (back to top)

LOVE SPELL 2017  

Booking Dates: 05/31/2016 - 12/23/2017 Travel Dates: 12/24/2016 - 12/23/2017  

Package Inclusions:  

• Private champagne check in  

• Wedding organization by a wedding coordinator  

• Personalized symbolic wedding ceremony  

• Keepsake sand ceremony  

• Beach ceremony location and standard decoration for gazebo  

• Bride's bouquet and Groom's boutonniere  

• Audio equipment for ceremony  

• One bottle of sparkling wine  

• Special semi private dinner in one of the a la carte restaurants  

• Wedding cake for 10 people  

• Special turndown service at night the day of the wedding  

• You & Me Honeymoon Package  

• Late check out for bride and groom (subject to availability)  

• Taxes and tips included  

Please Note:  

• Additional Inclusions are of extra charge  

• Changes may apply without previous notice  

Add-On Package (Mayan Love Gods 2017) (back to top)

MAYAN LOVE GODS 2017  

Booking Dates: 05/31/2016 - 12/23/2017 Travel Dates: 12/24/2016 - 12/23/2017  

Package Inclusions:  

• Private champagne check in  

• Upgrade to the following category (Subject to availability)  

• Wedding organization by a wedding coordinator  

• Preparation and ironing of wedding dress and groom's tuxedo  

• Temazcal bath for Bride and Groom  

• Mayan ceremony performed by a shaman  

• Beach ceremony location and standard decoration for gazebo  

• Live Mayan sounds  

• Floral crown for the Bride  

• Garland for Groom  

• Keepsake Mayan gift for the couple  

• Mexican souvenir for 20 guests  

• Toast after ceremony  

• Special semi private dinner in one of the a la carte restaurants for 20 people  

• Wedding cake for 20 people  

• Special turndown service at night the day of the wedding  

• One access to the Sensation Labyrinth at the Spa  

• You & Me Honeymoon Package  

• Late check out for bride and groom (subject to availability)  

• Taxes and tips included  

Please Note:  

• Additional inclusions are of extra charge  

• Changes may apply without previous notice  

• Based on availability  

• Double occupancy only  

Add-On Package (Sweet Heaven 2017) (back to top)

SWEET HEAVEN 2017  

Booking Dates: 05/31/2016 - 12/23/2017 Travel Dates: 12/24/2016 - 12/23/2017  

Package Inclusions:  

• Private champagne check in  

• Guaranteed upgrade for the couple to the following category  

• Wedding organization by a wedding coordinator  

• Preparation and ironing of wedding dress and groom's tuxedo  

• Hair & makeup for the bride on the wedding day  

• Welcome bottle of water for guests before the ceremony  

• Legal or symbolic ceremony  

• Gazebo decoration with colored linens  

• Two floral arrangements for the gazebo  

• Bride's bouquet & Groom's boutonniere  

• Floral centerpiece for the ceremony  

• Audio equipment for the ceremony  

• Toast after ceremony  

• Martini cocktail hour after ceremony  

• Special semi private dinner in one of the a la carte restaurants for 30 people  

• Wedding cake for 30 people  

• Special turndown service at night the day of the wedding  

• You & Me Honeymoon Package  

• One access to the Sensation Labyrinth at the Spa  

• A 10% discount on Spa treatments (no products)  

• Late check out for bride and groom (subject to availability)  

• Taxes and tips included  

Please Note:  

• Additional inclusions are of extra charge  

• Changes may apply without previous notice  

Add-On Package (You & ME 2017) (back to top)

YOU & ME 2017  

Booking Dates: 05/31/2016 - 12/23/2017 Travel Dates: 12/24/2016 - 12/23/2017  

Package Inclusions:  

• Tropical fruit plate in room upon arrival  

• Use of embroidered bathrobes & slippers during stay  

• Flower petals in room upon arrival  

• Champagne breakfast in bed (reservations must be made in advance with guest services)  

Package Minimum Stay: 7 nights  

Please Note:  

• Based on availability  

• Double occupancy only  

• Wedding certificate is required upon arrival  

Package inclusions are subject to change.  

Bonus Features (back to top)

 

• Chaise lounges  

• Daily activities  

• Towels  

• Welcome Drink  

• Use of Tennis Courts  

• Watersports (Non-Motorized)  

• Use of Fitness Center  

Miscellaneous Information (back to top)

 

Children's Program For ages 4 to 12 years old offering different activities.  

• Spanish lessons and Mayan lessons  

• Ping pong  

• Basketball  

• Mini soccer  

• Mini chefs  

• Face painting  

• Pinatas  

• Recycling paper  

• Hidden treasure  

• Fantasy parade  

• Movies  

• Game room  

• Sculpting on the beach  

• Video game console  

Environmental Levy The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors. Effective for travel 10/11/17 to 12/31/17, the hotels will collect $10 Mexican pesos per room per day. From 01/01/18 onwards, hotels will collect $20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.  

Legal Wedding Ceremony Requirements These documents are required only when a legal wedding ceremony is chosen. For symbolic wedding ceremonies performed by a non denominational minister, these documents will not be requested.  

• Valid passport for the Bride & Groom  

• Tourist cards (obtained on arrival)  

• Blood test (must be taken locally, included in package)  

• A medical report is required (will be issued at the resort)  

Please note:  

• 4 witnesses are required. They will need valid passports and tourist cards.  

• Names on all documents must be identical.  

• Minimum period of residency is 3 working days prior to the wedding (excluding weekends, local bank holidays and day of arrival).  

• The marriage certificate is issued in Spanish and a translation into English will be required to amend passport into the new married name.  

• The certificate given by BlueBay Hotels will be valid legally in Mexico. If you want it to be legal worldwide you would have to pay an apostille.  

• Legal/Civil weddings performed in Mexico are not legal in North America. You must send the marriage certificate to the Apostille.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Xcaret Aquatic Park: 20 kilometers(12 miles)  

• Tulum Ruins: 45 kilometers(28 miles)  

• Xplore Adventure Park: 20 kilometers(12 miles)  

• Xel-Ha Aquatic Park: 30 kilometers(19 miles)