Travel Impressions Vacation Packages

Distance from hotel to town, 90 minutes by car. Distance from hotel to airport, 60 minutes by car.  

This resort, sure to delight guests of all ages, is ideally positioned in the heart of the Riviera Maya overlooking the aquamarine Caribbean Sea. Families will enjoy 489 luxurious accommodations with a double Jacuzzi, balcony with hammock, 24 hour room service and many with garden or ocean views. Indulge in the savory cuisine at either of the resorts three restaurants, or enjoy your favorite cocktail at one of the bars. After dinner, the party continues at Andromeda disco. Take a dip in the outdoor freestyle pools or kayak in the inlet cove while your children and teens enjoy the Kid's Club and the Teen Lounge. For a perfect day of pampering, guests may use the spa facilities as Aventura Spa Palace's state of the art spa offers over 50 treatment rooms. Guests can also fulfill their daily workouts at the fitness center, or take classes of aerobics, spinning, or yoga. Enjoy 3 lit tennis courts, a multifunctional court for basketball, soccer and volleyball and unlimited select tours.  

Rivera Maya's Newest Ultimate Family Resort  

• Hotel Information
• Hotel Amenities
• Accommodation Categories and Descriptions
• Food and Beverage Outlets
• Add-On Package (Complimentary Anniversary Amenity 2009/2010)
• Add-On Package (Complimentary Silver & Gold Anniversary 2009/2010)
• Add-On Package (Golf Package Rate (2009))
• Add-On Package (Golf/Spa Package 2010)
• Add-On Package (Honeymoon & Anniversary Package 2010)
• Add-On Package (Optional Deluxe 2009/2010)
• Add-On Package (Optional Golf Tour 2009/2010)
• Add-On Package (Optional Romance 2009/2010)
• Add-On Package (Optional Ultra Romance 2009/2010 )
• Add-On Package (Unlimited Golf Package 2010)
• Specialty Package (All Inclusive Features 2010)
• Specialty Package (All Inclusive Package (2009))
• Bonus Features
• Miscellaneous Information

• Ballroom ($)
• Banquet Room ($)
• Bar (swim-up)
• Bars/Lounges (3)
• Basketball Court
• Beach (onsite)
• Bicycle Rentals
• Billiards
• Business Center
• Car Rental Desk
• Children's Activities
• Children's Playground
• Coffee Shop
• Concierge
• Currency Exchange
• Disco/Nightclub
• Dive Center
• Doctor (on call) ($)
• Entertainment
• Fitness Center
• Gift Shop ($)
• Golf (nearby) ($)
• Hospitality Desk
• Ice Machines
• Internet Service
• Jacuzzis (outdoor) (4)
• Laundry Service ($)
• Medical Services ($)
• Meeting Room ($)
• Multilingual Staff
• Parking Facility
• Physically Challenged Accommodations
• Physically Challenged Facilities
• Ping Pong
• Pool (children's)
• Pool (outdoor)
• Poolside Beverage Service
• Poolside Grill
• Restaurants (3)
• Rooms (489)
• Safe Deposit Boxes (in room)
• Sauna
• Snack Bar
• Spa ($)
• Taxi Stand ($)
• Tennis Courts (3)
• Tour Desk ($)
• Tours & Excursions ($)
• Travel Agency ($)
• Watersports (non-motorized)
• Wedding Coordinator ($)
• Wedding Site ($)

Miscellaneous Amenities  

• Coves (beach inlet)  

• Teen Lounge  

• Unlimited long distance telephone calls to Mexico, USA & Canada only (some restrictions apply) will be available for all guests through 12/23/09.  

($) Denotes a fee may be charged.  

Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children under 4 are free of charge, when sharing room with 2 paying adults. Children's rates only apply if children 4 to 17 share the room with 2 or more adults.  

Maximum Occupancy:  

• 2009 Superior Deluxe - 4 adults or 2 adults and 2 children. Concierge Level - 2 adults. Deluxe Family Room - 4 adults or 3 adults with 3 children 2 Bedroom Presidential Suite - 6 adults or 4 adults and 2 children.  

2010 Superior Deluxe - 4 adults or 2 adults and 2 children.* Concierge Level - 2 adults. Deluxe Family Room - 2 adults with 4 children or 4 adults with 2 children.* 2 Bedroom Presidential Suite - 6 adults or 4 adults and 2 children.*  

*Including infants.  

Superior Deluxe, Double Jacuzzi, private bath with shower only, balcony with a hammock. Bedding: 1 king bed or 2 double beds. View: Garden or Ocean.  

Concierge Level, Rooms with best view, located near the lobby and floors 2 & 3.  

Concierge Level Inclusions 2009:  

• Rooms with some of the best views and locations (king beds)  

• Room service menu (select restaurant menu)  

• Two 25 minute massages on the beach/spa (location varies per resort)  

• Nightly turn down service guaranteed  

• Nightly petit-fours  

• Expresso/American coffee machine  

• DVD player -iPod dock  

• Radio/alarm clock/CD player  

• Pillow menu  

• Aromatherapy  

• CHI professional blow dryer  

• Exclusive concierge service  

• Private dinner on the beach (once per stay) *only available at Moon Palace Golf & Spa Resort, Aventura Spa Palace, and Sun Palace  

• Upgrade brand of liquors in room dispenser  

• Private beach lounge chair area with waiter service *only available at Moon Palace Golf & Spa Resort, Aventura Spa Palace and Sun Palace  

• Exclusive beach bag  

• Private check-in & out/Late check out & early check-in (subject to availability). Available at all Palace Resorts excluding Xpu-Ha Palace and Isla Mujeres Palace  

Concierge Level Inclusions 2010:  

• Liquor dispenser contains premium, upgraded brands of liquor  

• Luxury bath amenities  

• Two 25 minute massages at the beach, Spa or treatment rooms (location varies per resort).  

• Bathrobes and slippers.  

• Digital safe (laptop size)  

• Espresso/American coffee maker -iPod dock/radio/alarm clock  

• Pillow menu  

• Aromatherapy menu  

• Professional hair dryer  

• Nightly petit fours -24 hour room service with select restaurant menu items to create "Special Menu"  

• Nightly turndown service guaranteed  

• Exclusive concierge phone service  

• Private dinner on the beach, once per stay  

• Private beach lounge chair area with waiter service  

• Private check in and check out  

• Late check out and early check in subject to availability. Bedding: 1 king bed.  

Deluxe Family Room, 2 connecting Superior Deluxe rooms, room one has 1 king size bed, room two has 2 double beds, chairs, table and hammock, double Jacuzzi & private bath/shower, video game player in room with selection of games (upon request), movie selections (upon request), welcome amenities for family, "Fun in the Sun Bucket Kit", mini bar stocked with kid friendly drinks and snacks, mini bathrobes and slippers, children's room service, menu children's bath products, family guide with activity schedules. View: Garden or Partial Ocean.  

2 Bedroom Presidential Suite, 1 bedroom with a king size bed, double Jacuzzi and private bath with shower only. The other bedroom with 2 double beds, double Jacuzzi and private bath with shower only. Terrace with lounge chairs, chairs & table. Living room. Dining room.  

All accommodations include: hairdryer, bathrobes, ironing board, telephone, mini-bar, air conditioning, coffee/tea maker, rollaway bed (on request), internet access, shower, liquor dispenser, patio or balcony, television, alarm clock, crib (on request), room service (24-hour), iron, slippers, maid service, refrigerator, Jacuzzi and safe deposit box.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Lobby Bar General Opening Hours: 10:00am-1:00am  

Pool Bar General Opening Hours: 10:00am-6:00pm  

Ventanas Pizza & Pasta, Italian buffet open for dinner  

La Hacienda, Mexican gourmet a la carte, open for dinner  

Mundaca, Breakfast and lunch: International buffet. Dinner:  

• Steakhouse a la carte  

Sports Bar General Opening Hours: 5:00pm-2:00am  

COMPLIMENTARY ANNIVERSARY AMENITY 2009/2010  

Booking Dates: 07/21/2009 - 12/23/2010 Travel Dates: 07/21/2009 - 12/23/2010  

Package Inclusions:  

• Mini Anniversary cake  

COMPLIMENTARY SILVER & GOLD ANNIVERSARY PACKAGE 2009/2010  

Booking Dates: 07/21/2009 - 12/23/2010 Travel Dates: 07/21/2009 - 12/23/2010  

Package Inclusions:  

• Bottle of sparkling wine  

• Fruit basket  

• Romantic candlelit dinner at select restaurants  

• Late check out until 6:00pm (upon request and subject to availability)  

Please Note:  

• The complimentary anniversary package is combinable with all optional Honeymoon/Anniversary Packages.  

GOLF PACKAGE RATE (2009)  

Booking Dates: 01/23/2009 - 12/23/2009 Travel Dates: 03/30/2009 - 12/23/2009  

Package Inclusions:  

• The number of nights booked equals the number of total rounds of golf passengers will receive (one round of golf daily per room). This means that if 2 clients are traveling for 7 nights, for example, they will receive 7 rounds of golf total, so either one (1) can use all the rounds or both can golf at the same time until they've reached the total 7 rounds of golf entitled to.  

• Transportation to and from the course  

• Beverages, snacks and shared cart (at course)  

Package Minimum Stay: 2  

Please Note:  

• Tee times can be reserved 90 days prior to client's arrival at teetimes@palaceresorts.com or by fax at 011 (52-998) 881-6086. Office hours are from 9:00am to 6:00pm.  

• Rounds of golf are only transferable to adults sharing the same room.  

• Package can not be sold separately.  

• Unused rounds of golf due to weather conditions or for any other reason are nonrefundable. No rain checks will be provided.  

• Children ages 13 to 17 must be booked as adults to receive the golf package.  

• Tee times are subject to space and availability.  

• Rounds of golf are based on the number of nights booked.  

• Stays that combine golf and non-golf package rates will be allowed to book their tee times over the period of their complete stay.  

GOLF/SPA PACKAGE 2010  

Booking Dates: 05/13/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010  

Package Inclusions:  

• One round of golf or one select spa treatment per adult, per night.  

• Transportation to and from the following golf courses are included: Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club.  

• Rounds of golf include beverages, snacks and shared cart.  

Please Note:  

• Tee times and spa treatments can be reserved 90 days prior to client's arrival.  

• Available spa treatments included in this package are:  

• Aroma Reflexology (50 minutes), Sport Massage (50 minutes), Zen Shiatsu (50 minutes), invigorating leg & foot massage (25 minutes) plus refresher facial (25 minutes), face, head & shoulder acupressure (25 minutes) plus refresher facial (25 minutes), body scrub (25 minutes) plus manicure or pedicure (25 minutes).  

• Tee times can be reserved 90 days prior to client's arrival.  

• They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at 011-52-998-193-2011. Office hours are from 7:00am-8:00pm. Telephone: O11-52-998-193-2010 ext. 8760  

• All adults sharing the same room must reserve the Golf/Spa Package. It can not be sold separately.  

• Golf/Spa Package is interchangeable and can be used in any combination once per day. Number of green fees and select spa treatments are based on number of nights booked.  

• Unused rounds of golf or spa treatments for any reason including weather conditions are non-refundable. No rain checks will be provided.  

• Children ages 13 to 17 must be booked as adults to receive the Golf/Spa Package.  

• Tee time and spa reservations are subject to space and availability.  

• Stays that combine Golf/Spa and non Golf/Spa Package rates are only allowed to book their included tee times and select Spa treatments during the portion of their stay paying the Golf/Spa Package rate.  

HONEYMOON & ANNIVERSARY PACKAGE 2010  

Booking Dates: 05/13/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010  

Package Inclusions:  

• Mini honeymoon cake  

• Bottle of sparkling wine  

• Romantic candlelight dinner for 2  

• Resort honeymooners t-shirts -10% gift shop discount  

• Honeymoon desk -6:00pm check out (upon request & subject to availability)  

• Breakfast in bed (upon request)  

Please Note:  

• Honeymoon couples must present proof of marriage within the past year.  

• After honeymoon couple checks in at the front desk, couple will be directed to the honeymoon desk, welcomed and reserve their candlelight dinner. The additional amenities will be delivered to their room. All honeymoon amenities apply to U.S. and Canada.  

OPTIONAL DELUXE PACKAGE 2009/2010  

Booking Dates: 07/14/2009 - 12/23/2010 Travel Dates: 07/14/2009 - 12/23/2010  

Package Inclusions:  

• Two 50 minute holistic massages in couples' Spa suite. For Isla Mujeres Palace, the spa treatments will be done in individual suites at the resort. For Aventura Cove Palace, guests have the option of doing the spa treatments in a couples' suite at the neighboring Aventura Spa Palace.  

• Medium flower arrangement  

• King bed guaranteed  

• Chocolate covered strawberries  

• Keepsake bathrobes and slippers  

• In room aromatherapy with fragrance menu  

• Intimate candlelit rose petal bath in Jacuzzi  

• Tour for two: Lobster dinner at Playa Maroma (roundtrip transportation included)  

OPTIONAL GOLF TOUR 2009/2010  

Booking Dates: 07/15/2009 - 12/23/2010 Travel Dates: 07/15/2009 - 12/23/2010  

Package Inclusions:  

• One round of golf at each of these exclusive golf courses:  

• Moon Spa & Golf Club, Riviera Cancun Golf & Resorts or Playacar Spa & Golf Club.  

• Golf shoes, golf balls, and transportation to and from the golf courses are included.  

• Rounds of golf include beverages, snacks & shared cart.  

Please Note:  

• Palace Passport 30% discount on green fees does not apply to Golf Tour Package.  

• Golf Tour package available to Palace Resorts guests ONLY.  

• Tee times can be reserved up to 90 days prior to client's arrival. Available tee times can be pre-arranged at toursinfo@palaceresorts.com or by fax at 011 52-998-193-2011. Office hours are from 7:00am to 8:00pm. Telephone:  

• 011-52-998-193-2010 Ext. 8760.  

• Unused rounds of golf for any reason including weather conditions are non-refundable. No rain checks will be provided.  

OPTIONAL ROMANCE PACKAGE 2009/2010  

Booking Dates: 07/14/2009 - 12/23/2010 Travel Dates: 07/14/2009 - 12/23/2010  

Package Inclusions:  

• Two 25 minute back massages  

• Small flower arrangement  

• King bed guaranteed  

• Chocolate covered strawberries  

• Keepsake bathrobes and slippers  

• In-room aromatherapy with fragrance menu  

OPTIONAL ULTRA ROMANCE PACKAGE 2009/2010  

Booking Dates: 07/14/2009 - 12/23/2010 Travel Dates: 07/14/2009 - 12/23/2010  

Package Inclusions:  

• Holistic Spa Package. Includes 25 minute body scrub, 50 minute Holistic Massage, and 25 minute Refresher Facial  

• Large flower arrangement  

• King bed guaranteed  

• Chocolate covered strawberries  

• Keepsake bathrobes and slippers  

• In room aromatherapy with fragrance menu  

• Intimate candlelit rose petal bath in Jacuzzi  

• Mini honeymoon cake  

• In room romantic dinner available once per stay  

• Tour for two: Tour to Xcaret (roundtrip transportation included)  

Please Note:  

• For Aventura Cove Palace, guests have the option of doing the spa treatments in a couples' suite at the neighboring Aventura Spa Palace.  

UNLIMITED GOLF PACKAGE 2010  

Booking Dates: 05/13/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010  

Package Inclusions:  

• Unlimited rounds of golf per adult per stay  

• Transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club)  

• Beverages and snacks at course  

• Shared cart  

Please Note:  

• Tee times can be reserved 90 days prior to client's arrival.  

• They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at 011-52-998-193-2011. Office hours are from 7:00am-8:00pm. Telephone: 011-52-998-193-2012 ext. 8760  

ALL INCLUSIVE FEATURES 2010  

Booking Dates: 05/13/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010  

Package Inclusions:  

• Luxurious accommodations  

• Fine dining  

• Delicious snacks  

• Top shelf drinks -24 hour room service  

• Non motorized water sports at select locations  

• Sensational daily & nightly entertainment  

• Wireless internet  

• Unlimited phone calls within Mexico and to the Continental U.S. and Canada. Some restrictions apply.  

• Included internet use (30 minutes) in the business center, per room/per stay  

• Taxes & gratuities  

• Unlimited select tours: Chichen Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Ek-Balam/Valladolid, Paradise Snorkeling, Wet'n Wild, Chichen Itza Light & Sound, Zip Line at Holkan Kingdom Park and Tulum Adventure.  

• Use of the facilities of all Palace Resorts in Cancun, Riviera Maya, Cozumel and Isla Mujeres (Transportation available from select resorts). Palace Resorts guests do not share exchange privileges at Le Blanc Spa Resort (Day pass purchase is required).  

ALL INCLUSIVE PACKAGE (2009)  

Booking Dates: 01/23/2009 - 12/23/2009 Travel Dates: 03/30/2009 - 12/23/2009  

Package Inclusions:  

• All meals, drinks, taxes (meals and room taxes) and gratuities  

• Use of the facilities of all Palace Resorts Hotels in Cancun and the Riviera Maya. Transportation available from select resorts. Palace Resorts guests do not share exchange privileges with Le Blanc Spa Resort (day pass purchase is required).  

• Unlimited tours  

• Non-motorized water sports at selected Marinas -24-hour room service at all resorts  

• One scuba diving demonstration (at select resorts)  

• Daily and nightly entertainment  

Please Note:  

• The Coba tour is unavailable until 12/31/09 for Beach Palace, Cancun Palace, Sun Palace and Moon Palace.  

• The following included tours are unavailable until 12/31/09 for all Cancun/Riviera Maya hotels: Paradise Snorkeling, EK-Balam/Valladolid, Tulum Adventure, Tulum Express, Chichen-Itza Light & Sound.  

Package inclusions are subject to change.  

-Daily activities  

• Parking  

• Chaise lounges  

• Use of Tennis Courts  

• Golf green fees  

• Towels  

• Welcome Drink  

• Coffee/Tea (in room)  

• Watersports (Non-Motorized)  

• Morning coffee  

• Use of Fitness Center  

• Bottled water  

• Afternoon tea  

Minimum Check In Age  

• Minimum check in age is 18