Andaz Mayakoba Resort Riviera Maya
Carretera Federal Cancun - Playa del Carmen Km 298.
Playa del Carmen Solidaridad, Quintana Roo, Mexico 77710

 

Distance from hotel to Playa del Carmen (5th Avenue), 7 miles (11 kms). Distance from hotel to Benito Juarez Cancun International Airport, 29.8 miles (48 kms).  

Andaz Mayakoba Riviera Maya Resort is located along the shores of a clear lagoon flush with flora and fauna, offering guests easy access to the turquoise waters of the Caribbean. The resort's breathtaking design reflects the Mayan culture to the intriguing visitors and the resort's fertile surroundings. Indulge in one of the resort's 214 guestrooms, including 41 luxury suites, all featuring traditional crafts, colorful tiles and painted woods balanced with minimalist design and breezy spaces that allow natural light and the surrounding views to showcase each room.  

Four unique restaurants and bars with views of the pool, lagoon or ocean offer the distinguished culinary experiences for which Andaz hotels are known. Enjoy complimentary wireless internet and complimentary in-room minibars offering non-alcoholic beverages and snacks.  

Relax, recharge and rejuvenate at the world class 900 square meters (9,688 square feet) spa, which features six treatment rooms, two hydrotherapy spaces and an array of therapeutic services. In addition, a 24 hour gym features the latest equipment. Guests can enjoy three refreshing outdoor pools which includes whirlpools and a lap pool, or the nearby stunning white sand beaches along the clear blue waters of the Caribbean Sea. Business travelers will feel inspired and re-energized at any event at Andaz Mayakoba, which features a ballroom and five meeting studios for a total of 1,300 square meters (13,993 square feet) of flexible and distinctive meeting space.  

Hotel Amenities (back to top)
  • Accommodations (214)
  • Activities
  • Babysitting Services ($)
  • Ballroom
  • Banquet Room
  • Bars (3)
  • Beach (onsite)
  • Bellman
  • Bicycle Rentals
  • Boat Rentals
  • Breakfast Room
  • Business Center
  • Car Rental ($)
  • Children's Activities
  • Children's Club
  • Concierge
  • Conference Rooms
  • Croquet
  • Currency Exchange
  • Dry Cleaning
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Float Mats
  • Front Desk (24-hour)
  • Golf ($)
  • Golf (nearby) ($)
  • Internet Access (high speed, wireless)
  • Laundry Service ($)
  • Lounges
  • Massage Services ($)
  • Medical Services ($)
  • Meeting Room
  • Multilingual Staff
  • Parking
  • Parking (valet)
  • Pets (allowed) ($)
  • Pool (heated)
  • Pool (outdoor)
  • Poolside Meal Service
  • Restaurants (5)
  • Safe Deposit Boxes (front desk)
  • Sauna
  • Security (24-hour)
  • Shuffleboard
  • Spa
  • Taxi Stand
  • Tennis Court (daytime)
  • Tour Desk
  • Tours & Excursions ($)
  • Towels (beach/pool)
  • Trail/Track (jogging)
  • Umbrellas (beach/pool)
  • Watersports (non-motorized)
  • Wedding Coordinator
Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Family Friendly, Golf, Groups, Honeymoon, Cultural, Romance, Spa, Wedding, Beach and Pet Friendly.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2018 Andaz King - 3 adults or 2 adults and 2 children.  

• Andaz Double - 4 adults or 2 adults and 2 children.  

• Lagoon View King - 2 adults.  

• Lagoon View Double - 4 adults or 2 adults and 2 children.  

• Beachside King - 2 adults.  

• Beachside Double - 4 adults or 2 adults and 2 children.  

2018 Andaz King - 2 adults or 2 adults and 2 children.  

• Andaz Double - 2 adults or 2 adults and 2 children.  

• Lagoon View King - 2 adults.  

• Lagoon View Double - 2 adults or 2 adults and 2 children.  

• Beachside King - 2 adults.  

• Beachside Double - 2 adults or 2 adults and 2 children.  

• Oceanfront King - 2 adults or 2 adults and 2 children.  

• Oceanfront Double - 2 adults or 2 adults and 2 children.  

• Andaz Suite - 2 adults or 2 adults and 2 children.  

• Lagoonview Suite - 2 adults or 2 adults and 2 children.  

• Beach Suite - 2 adults or 2 adults and 2 children.  

• Oceanfront Suite - 2 adults or 2 adults and 2 children.  

• Oceanfront Studio - 2 adults or 2 adults and 2 children.  

• Bi Level Suite - 2 adults or 2 adults and 2 children.  

• Presidential Suite - 2 adults or 2 adults and 2 children.  

Andaz King, The Andaz King guestroom includes 50 square meters of space plus a private terrace or balcony with a tropical garden view and these amenities: Hyatt Grand Bed, 49" flat screen TV, Bluetooth speaker, bedside outlets and reading lights, spacious work desk, individually controlled air conditioning, walk-in rain shower, robe and flip flops, hair dryer, iron and ironing board, Nespresso machine, crib upon request.  

• Bedding: 1 king bed.  

Andaz Double, The Andaz Double guestroom includes 50 square meters of space plus a private terrace or balcony with a tropical garden view and these amenities: Hyatt Grand Bed, 49" flat screen TV, Bluetooth speaker, bedside outlets and reading lights, spacious work desk, individually controlled air conditioning, walk-in rain shower, robe and flip flops, hair dryer, iron and ironing board, Nespresso machine, crib upon request.  

• Bedding: 2 double beds.  

Lagoon View King, The Lagoon View King has 50 square meters plus a private terrace or balcony with a view of the serene lagoon and mangroves and these amenities: Hyatt Grand Bed, 49" flat screen TV, Bluetooth speaker, bedside outlets and reading lights, spacious work desk, individually controlled air conditioning, walk-in rain shower, robe and flip flops, hair dryer, iron and ironing board, Nespresso machine, crib upon request.  

• Bedding: 1 king bed.  

Lagoon View Double, The Lagoon View Double has 50 square meters of space, a private terrace or balcony with a view of the serene natural lagoon and mangroves and these amenities:  

• Hyatt Grand Bed, 49" flat screen TV, Bluetooth speaker, bedside outlets and reading lights, spacious work desk, individually controlled air conditioning, walk-in rain shower, robe and flip flops, hair dryer, iron and ironing board, Nespresso machine, crib upon request.  

• Bedding: 2 double beds.  

Beachside King, The beach is just a short walk away from this 50 square meters guestroom, which has a spacious private terrace or balcony with a view of the serene natural lagoon and mangroves and these amenities: Hyatt Grand Bed, 49" flat screen TV, Bluetooth speaker, bedside outlets and reading lights, spacious work desk, individually controlled air conditioning, walk-in rain shower, robe and flip flops, hair dryer, iron and ironing board, Nespresso machine, crib upon request.  

• Bedding: 1 king bed.  

Beachside Double, The beach is just a short walk away from this 50 square meters guestroom, which has a private terrace or balcony with a view of the serene natural lagoon and mangroves and these amenities: Hyatt Grand Bed, 49" flat screen TV, Bluetooth speaker, bedside outlets and reading lights, spacious work desk, individually controlled air conditioning, walk-in rain shower, robe and flip flops, hair dryer, iron and ironing board, Nespresso machine, crib upon request.  

• Bedding: 2 double beds.  

1/7/2018 - 1/4/2019 Oceanfront King, The stylish guestroom is 50 square meters (540 square feet), plus a private terrace with unparalleled views overlooking the turquoise Caribbean Sea. Expansive bathrooms span the entire length of the room to allow in natural light and local artisan art and decor reflective of the Mayan culture adorns the room.  

• Bedding: 1 king bed.  

1/7/2018 - 1/4/2019 Oceanfront Double, This stylish guestroom is 50 square meters (540 square feet), plus a private terrace with unparalleled views overlooking the turquoise Caribbean Sea. Expansive bathrooms span the entire length of the room to allow in natural light and local artisan art and decor reflective of the Mayan culture adorns the room.  

• Bedding: 2 double beds.  

1/7/2018 - 1/4/2019 Andaz Suite, This stylish and spacious suite is 100 square meters (1100 square feet) with a living area and a private, wheelchair accessible terrace. Expansive windows span the entire length of the room to allow in natural light and local artisan art and decor reflective of the Mayan culture adorns the room.  

• Bedding: 1 king bed.  

1/7/2018 - 1/4/2019 Lagoonview Suite, This spacious 100 square meters suite (1100 square feet) includes a living area and a private terrace. The terrace has a private plunge pool and views of the serene lagoon and natural mangroves. Expansive windows span the entire length of the room to allow in natural light and local artisan art and decor reflective of the Mayan culture adorns the room.  

• Bedding: 1 king bed.  

1/7/2018 - 1/4/2019 Beach Suite, This spacious and stylishly appointed 100 square meters suite (1100 square feet) includes a bedroom separated by two doors from the living area. The suite has lagoon and golf course views, is a short walk to the beach and has a terrace with a private plunge pool that overlooks the water canals and natural mangroves. Expansive windows span the entire length of the room to allow in natural light and local artisan art and decor reflective of the Mayan culture adorns the room.  

• Bedding: 1 king bed.  

1/7/2018 - 1/4/2019 Oceanfront Suite, This spacious and stylishly appointed 100 square meters suite (1100 square feet) includes a lounge area located directly on the beautiful Caribbean Sea. The terrace has a private plunge pool and overlooks the turquoise waters below. Expansive windows span the entire length of the room to allow in natural light and local artisan art and decor reflective of the Mayan culture adorns the room.  

• Bedding: 1 king bed.  

1/7/2018 - 1/4/2019 Oceanfront Studio, This 75 square meters studio (810 square feet) includes a spacious living area. The terrace has a private plunge pool and overlooks the turquoise waters below. Expansive windows span the entire length of the room to allow in natural light and local artisan art and decor reflective of the Mayan culture adorns the room.  

• Bedding: 1 king bed.  

1/7/2018 - 1/4/2019 Bi Level Suite, Andaz Mayakoba features 3 Bi-Level suites on the beach area of the resort. The sprawling two level suites boast 174 square meters of space (1875 square feet) and include living and dining areas on the main floor. The bedroom, located on the second floor features a large bathroom with a bathtub. Each suite has unparalleled views of either the beautiful Caribbean Sea or the golf course. The suites also feature a large terrace on the ground floor with a small private pool. Expansive windows allow in natural light and local artisan art and decor reflective of the Mayan culture adorn the suites.  

• Bedding: 1 king bed.  

1/7/2018 - 1/4/2019 Presidential Suite, The deluxe Presidential Suite spans 425 square meters (4575 square feet) across 2 floors and includes a large ground floor living area and dining area. One bedroom is located on the ground floor featuring a private balcony and bathtub. The large ground floor private terrace overlooks the turquoise waters of the Caribbean Sea and has a small private pool, separate dining area and a hammock where guests can relax comfortably while listening to the soothing sounds of the adjacent ocean. The second floor features one bedroom with a private balcony and a separate terrace with an exclusive whirlpool. The suite is flooded with natural light and local artisan art and decor reflective of the Mayan culture adorn the rooms. Special VIP services including personalized host service and private catering are also included.  

All accommodations include: balcony or patio, physically challenged facilities, bathrobes, room service (24-hour), blackout curtains, safe, ceiling fan, shower, coffee/tea maker, smoke detector, crib (upon request), soundproof room, hairdryer, sprinkler system, housekeeping, telephone, iPod docking station, television, internet access, turndown service, iron, voicemail, ironing board, wake-up calls, maid service, movies, air conditioning, non-smoking accommodations, alarm clock radio and rollaway bed (on request): ($).  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Bars, Each restaurant has a bar.  

Casa Amate, Inspired by the well-travelled host that opens their own house to guests, this restaurant presents a sophisticated coastal experience and offers guests an elegant celebration of Latin American cuisine for a unique dining experience. On the edge of a bluff overlooking the lagoon, Casa Amate presents a unique residential concept and features small intimate rooms with terraces where gourmands are invited to indulge and relax. Open exclusively for dinner.  

Cocina Milagro, The open-air restaurant, surrounded by one of the resort's pools, offers an energetic environment with a live kitchen. It is the meeting point for travelers, in the heart of the resort. This space features a market to table menu concept with emphasis on seafood and showcases an eclectic menu with global influences, but grounded in fresh ingredients and healthful cooking techniques.  

Olla Ceviche, This relaxed and casual poolside spot is designed for socializing, having fun and sampling featuring fresh ceviches & sharing plates, as well as a Tequila bar. Perfectly blending with the landscape, featuring open terraces, tall wooden ceilings and overlooking the Caribbean Sea.  

Olla Taco, A fun poolside restaurant with unobstructed views of the ocean that offers a market style feast and special sauces, featuring regional dishes and elevated "street food" showcasing Yucatan specialties. A selection of locally crafted beer, as well as live entertainment set the evening tone for this outlet.  

Bonus Features (back to top)

 

Bonus Features Travel Dates: 03/02/2017 - 01/06/2018  

Bottled Water  

• Daily Activities  

• Towels  

• Use of Fitness Center  

• Use of Tennis Courts  

• Watersports (Non-Motorized)  

• Welcome Drink  

• Healthy Minibar (Non-alcoholic beverages included)  

Miscellaneous Information (back to top)

 

Resort Fee Travel Dates: 01/07/2018 - 01/04/2019  

This is included in our contracted rates and includes the following:  

•  

• Live music and DJ (lounge music) all day  

• Welcome drink upon arrival  

• Hydrotherapy at Naum Spa including sauna, steam, aroma therapy, Jacuzzi, ice fountain and experience shower, spa treat and beverages -24 hour access to the fitness center  

• In room healthy minibar including healthy snacks and non-alcoholic beverages (alcoholic beverages available for purchase)  

• Access to Mayakoba's outdoor tennis and paddle courts including the use of rackets and balls  

• On property transportation service by chauffeured golf carts 24/7  

• Bikes available to tour throughout property  

• Access to Kimbo Kid's Club  

• Flip flops in guestrooms  

• Transportation ferry on the waterways within the Mayakoba Resorts  

• Transportation to El Camaleon Golf Course, Mayakoba's tennis courts and paddle courts  

• Non-motorized water sports  

• Local telephone calls  

• Valet parking  

• Premium WiFi throughout the resort and in meeting rooms  

• Bellman and maid gratuity  

• Rates, taxes and service fees can change  

Resort Fee Travel Dates: 03/02/2017 - 01/06/2018  

This is included in our contracted rates and includes the following:  

•  

• On property transportation service by chauffeured golf carts 24/7  

• Bikes available to tour the property  

• Transportation ferry on the waterways within the Mayakoba resorts  

• Transportation to El Camaleon Golf Course, to Mayakoba's tennis and paddle courts and to Rosewood, Banyan Tree and Fairmont Resorts.  

• Access to Mayakoba's outdoor tennis and paddle courts, including the use of rackets and balls  

• Complimentary valet parking  

• Nonmotorized water sports  

• WiFi throughout the resort  

• Local phone calls  

• Styled flip flops  

• Kimbo Kids' Club  

• Complementary hydrotherapy at Naum Spa  

Environmental Levy The Municipalidad of Solidaridad in the Rivera Maya is one of the most beautiful places in the Mexican Caribbean. Tourism has been instrumental in driving the economic and social development of the region. In an effort to continue to preserve, conserve and beautify the destination, the Municipality of Solidaridad has implemented a small environmental levy on visitors. Effective for travel 10/11/17 to 12/31/17, the hotels will collect $10 Mexican pesos per room per day. From 01/01/18 onwards, hotels will collect $20 Mexican pesos per room per day. The proceeds will be deposited in an environmental trust to fund local projects.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Tulum: 46.5 miles(75 kms)  

• Cancun Hotel Zone: 32.7 miles(53 kms)  

• Xcaret: 12.11 miles(20 kms) -5th Ave in Playa del Carmen: 7 miles(11 kms)