Travel Advisories

Updated: 5/25/15

The Memorial Day Holiday weekend hours of operations for the Call Centers will be as follows:
Fri. May 22 - 9:00am - 10:00pm EST - eCommerce Helpdesk and 9:00am - 9:00pm EST Reservations
Sat. May 23 - 10:00am - 6:00pm EST - eCommerce Helpdesk and Reservations
Sun. May 24 - CLOSED
Mon. May 25 - CLOSED

***Our Customer Care Group will still provide 24/7 support for any customers/agencies who are traveling to our destinations during this time.

Rome Airport Fire:
Due to a fire at Rome’s Fiumicino airport (FCO), we strongly suggest passengers to directly check with their airlines and operators the timetable for their flight and the scheduled departure time before reaching the airport.

Severe Weather Activity:
Travel Impressions continues to monitor all current winter weather activity. For any travel locations affected by severe weather, we work with our hoteliers to accommodate any delayed departures or arrivals. Please check your Airline carrier's website for up to date flight status and travel waiver policies.

If your customer's flight is canceled or delayed:
Notify Travel Impressions Customer Care immediately at 1-800-284-0022, prompt #3, so we can ensure that your hotel accommodations will be available upon arrival.

If your customers are at their vacation site and have questions:
Contact Travel Impressions Customer Care at 1-800-284-0022, prompt #3.

Customer Care is available to assist you 24/7

For all pre-departure inquiries related to changing your customer's reservation:
Contact Travel Impressions Reservations at 1-800-284-0022, prompt #2.
Hours of operation: Mon. - Fri. 9:00am-9:00pm & Sat. 10:00am-6:00pm EST.

For all pre-departure online bookings:
Contact eCommerce Online Support at 1-800-999-4321.
Hours of operation: Mon. - Thur. 9:00am-11:00pm, Fri. 9:00am-10:00pm, Sat. 10:00am-6:00pm and Sun. 11:00am-4:00pm EST.

Please see the latest weather updates from the National Hurricane Center: http://www.nhc.noaa.gov/